Cyber Crime Mitigation Strategies

This assignment delves into the issue of cybercrime, focusing on the phase where intelligence is gathered through artificial tools to detect malfunctions, viruses, and hacker activity. It proposes a business model designed to address cybercrime mitigation by emphasizing efficient security software, employee training, hiring IT experts, and constant evaluation of revenue streams. The document also stresses the importance of adhering to IT legislations like the Computer Misuse Act and Data Protection Act.

Running head: SYSTEM MANAGEMENT FOR MANAGERS
Digital transformations in the management of cyber crimes
Name of the student:
Name of the university:
Author note:

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Executive summary
Internet is one of the mediums, which has revolutionized the business of companies and
organizations in the competitive era of 21st century. However, lack of adequate technological
skills has resulted in the misutilization of the machines, which has resulted in the cyber crimes.
These crimes have taken massive shape in the form of life risk of the clients and customers. The
issue has become a challenge for most of the companies and organizations in terms of expanding
their business. As a result of this, the brands are deprived of adequate stock of customers, as they
are afraid of indulging in trades and deals with unknown people. The need of the hour is to
conduct market research for adopting the latest security software, which possesses flexibility to
secure the personal profiles of the customers after the required transaction. Mere adoption of the
software would not serve the purpose; the employees need to be trained about the dynamics and
operations of the adopted machines. This would maintain the stability in the relationship between
the employees, employers and the managers, resulting in the efficient execution of the business
activities conducted online. Apart from this, effective adherence to the IT legislations would
safeguard the companies and organizations from indulging in illegal activities. This adherence is
an agent in terms of receiving loyalty, trust and dependence from the customers. These can be
retained through the exposure of rational and matured behavior of the personnel.

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Table of contents
Problem identification.....................................................................................................................3
Theoretical approach to cyber crimes..............................................................................................4
Recommendations to mitigate the problem of cyber crime...........................................................10
References......................................................................................................................................12

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Problem identification
The rapid growth of population has resulted in the advent of many new latest and
innovative machines, which has revolutionized the business of the companies and organizations.
This is in terms of the need for upgrading the standard and quality of the existing business
services. However, with the advent of new machines, there hasn’t been recruitment and selection
of the personnel (Park et al. 2013). Even if the recruitment and selection process has been
executed, the hired candidates are not provided with the necessary trainings regarding the
efficient and judicious utilizations of the machines. Herein, the profession of system engineering
and its diversification is nullified. These aspects have delayed the completion of the important
projects, staining the stability in the relationship between the company and their stakeholders and
shareholders. This hostile relationship has added vulnerability in the market position of
companies and organizations (Haimes 2015). Moreover, this situation has affected the mindset of
the stakeholders and shareholders.
As a matter of specification, possession of inadequate skills by the employees has
compelled the managers to encounter situations like inability to complete the allocated tasks
within the stipulated deadlines, indulging in scandalous situations among others. These situations
stain the reputation of the company. Herein, the role of the managers is questioned in terms of
regulating the performance of the employees. This interrogative tone contradicts the usual
conventions of the managerial roles in terms of understanding the customers and clients prior to
the execution of the business activities (Chang 2016). When it comes to the management of the
technological usage of the employees, lackadaisical attitude contradicts the designation of the
managers. One of the major concerns, due to the possession of inadequate technological skills is

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the loss of trust, loyalty and dependence over the managers and the senior officers for the
employees. This has resulted in the difference of opinions, conflicts, discriminations and
harassments.
More specifically, lack of adequate technological skills has escalated the cyber crimes,
which has compelled the companies and organizations to lose important official data. Along with
this, unwanted emails and invitations have aggravated the complexities of the companies in
terms of maintaining the privacy, security and safety of the customers’ profile. These have
compelled the company personnel to receive large amount of complaints from the clients
(Kerzner 2013). In view of the cyber crimes, the lack of adequate technological skills is very
dangerous in terms of the future of the companies and organizations.
Theoretical approach to cyber crimes
When a problem occurs, it needs to be viewed from different angles for achieving
effective solutions. Herein lay the appropriateness of four levels of thinking pyramid. Countering
this, thinking is one of the major elements of the behavioral science applied by the individuals. In
view of this connotation, there are six levels of thinking- knowledge, comprehension,
application, analysis, synthesis and evaluation (Buede and Miller 2016).

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Figure 1: Six levels of thinking
Figure 2: Contracted form of the levels of thinking
Knowl
edge
Compre
hension
Applic
ation
Analy
sis
Synth
esis
Evalu
ation
Event
s
Patter
ns
Sys te m
s tr uctu re
Me nta l
models

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Optimizing the levels, the six levels can be contracted into four levels- events, patterns, system
structures and mental models. Thinking the cyber crimes as a problem reflects the consciousness
of the personnel towards the safety, security and privacy of the customers. On the contrary, not
thinking as a problem aggravates the complexities of the personnel in terms of ensuring the
wellbeing of the customers. Both of these aspects “thinking” and “not thinking” are behavioral
tendencies exposed by the humans towards the issues, which they encounter in their lives
(Wasson 2015).
Possessing adequate knowledge about the problems of cyber crimes is also an aspect of
behavior in case of the company personnel. Lagging behind the others in terms of the harmful
effects of cyber crimes attaches negative connotation to the behavior of the personnel. This
negativity results in difficulty in terms of gathering effective solutions for the technological
issues and challenges. Herein the thought of transformations in business is a mere and distant
hope. On the other hand, conducting open forums and discussions assists the personnel to gather
many solutions for the encountered problems (Kerzner 2013). In this, lack of adequate
knowledge about the problems the clients are facing due to the cyber crimes proves fatal for the
maintaining the efficiency within the marketing activities.
Collecting various solutions enhances the perspectives of the company personnel, which
is assistance in terms of analyzing the exposed performance. Attaching evaluation within this is
an extension in the analysis, which brings the major drawbacks to the forefront. Synthesis aligns
with the approach of the personnel towards the conclusion regarding mitigating the intensity of
the cyber crimes. Delving deep into the aspect, synthesis can be considered as the product of the
evaluation and analysis (Chang 2016).

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Viewing it from other perspective, evaluation and analysis of the issues, which the
contemporary brands are encountering enriches the preconceived knowledge of the personnel
towards cyber crimes. Herein lay the appropriateness of market research and survey, which
makes the company aware of the steps necessary for solving the problem. Maintaining
consistency in the execution of market survey and research would enable the company personnel
to comprehend solutions to the clients in terms of mitigating the intensity of the harmful effects,
which have resulted due to the cyber crimes (Morse, Babcock and Murthy 2014). Emerging
successful in this task upgrades the personality of the personnel, especially the managers in terms
of regulating the performance of the employees.
Pondering upon the contracted levels, the first level is the events. Here, adequate
knowledge, skills and expertise is needed to identify the potential issues, which has stalled the
productivity of the companies and organizations. This identification makes the solution process
easier; saving a lot of time, which if devoted to the execution of the other tasks would
systematize the business activities. The second level is the patters. This can be related with the
stage of application, where the personnel need to enhance their clarity in terms of the most
appropriate solution towards the problem of cyber crime (Bahr 2014). This application would
make the personnel aware of the pattern of solutions, which possess flexibility towards solving
the problem of cyber crimes in an efficient and effective manner.
Application of the gathered solutions makes the personnel aware of the systems, which
are needed for safeguarding the clients from the dangers of cyber crimes. Creating concrete
structures for overcoming the challenges of cyber crime supports the personnel as to whether
they are progressing on the right track. Planning in this direction is of utmost importance in
terms of assessing the proposed activities in comparison to the identified and the specified

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requirements. Clarity in these aspects leads the personnel towards the selection of the models,
which would alter the predicament of the companies and organizations from the crisis phase
(Peppard and Ward 2016).
There are various models, which possess the flexibility to uplift the standards of the
companies and organizations from the crisis of cyber crimes. Typical example in this direction is
the Application Threat Modelling. Here, one of the major components is the study of the cyber
crime attack surface. The model is viewed as a circular issue, where there are different phases of
mitigating the intensity of the cyber crimes. The first phase is to analysis the attacks inflicted
upon the company. This is done through the means of identifying the sources of attacks and their
intensity. The second phase is the consideration of the use and misuse cases registered. This
enhances the clarity of the personnel towards the intensity of the hazards, which the clients had
to encounter. The third phase of this model is to analyze the type of the attack (Haimes 2015).
Here ratings are used, which helps in determining the type of solution needed for the restoration
of the lost justice and respect of the clients. The next phase initiates the security analysis.
Architectural plans or DFD’s are constructed by the personnel prior to the initiation of the
business activities. The draft of these plans is sent to the higher authorities for their approval in
terms of the undertaken steps till this phase. The written approval is preserved by the personnel
in order to avert the indulgence into illegal activities (Park et al. 2013).

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Figure 3: Application Threat Modeling
As a sequential stage, the solution selected is designed for the understanding of the
personnel and the clients. After gaining the approval of the stakeholders and shareholders, the
personnel move on to the application of risk mitigation strategies. Here templates and checklists
are used for solving the issues in an efficient and effective manner. The next stage is to indulge
in partnerships with the government officials in terms of gaining awareness of the legislative
standards. Violation or gaps in this direction attaches negativity in the business operations. After
receiving the standards, the source of these standards are codified and sent to the managers and
the directors so that no third party gets to know the secret code (Galliers and Leidner 2014). The
transmission is thoroughly monitored by the officials until it reaches to the receiver. Herein lay
the appropriateness of penetration testing, which helps the personnel to assess the avenues,
which are opened before them in terms of ensuring the safety and security of the clients.

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After all these, cyber crime intelligence phase comes, where the personnel think of
producing artificial intelligence tools, which would scan the presence of malfunctions, virus and
hacker intervention.
Recommendations to mitigate the problem of cyber crime
The proposed business model possesses enough flexibility to mitigate the crisis of cyber
crime. However, certain recommendations would alter the plight of the companies and
organizations from the crisis phase. One of the most important recommendations is the adoption
of efficient security software (Buede and Miller 2016). Typical example in this direction is
Quick Heal. For this, market research would be an efficient option. Search engine optimization
within this would take the personnel directly to the needed information.
Along with this, provision of training to the employees regarding the efficient and
judicious use of latest technological machines would enhance their preconceived skills, expertise
and knowledge. Including the various dynamics of the different machines would enhance the
clarity of the employees regarding their operations. Increasing the frequency of these training
sessions would help the employees to have an easy grasp over the digital issues and their impact
on the business services.
Hiring IT experts would bring to the forefront the presence of malfunctions, virus attacks
and the hacker interventions. Within this, frequency is of utmost importance in terms of averting
the risks of possessing defective machines, which stall the productivity and efficiency of the
business activities at the time of emergencies (Galliers and Leidner 2014).
Frequent evaluation of the revenue generated and their sources would make the personnel
aware of the major drawbacks. Spontaneity in modification of these drawbacks would upgrade

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the standard and quality of the business, especially the ones carried out online. This spontaneity
would pave the way of foreign market penetration for the companies and organizations. This
penetration, in turn, would result in the advent of technological advancement in the workplace
(Wasson 2015). This can be achieved only the companies and organizations abide by the IT
legislations such as Computer Misuse Act and Data Protection Act (1998) among others.

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References
Bahr, N.J., 2014. System safety engineering and risk assessment: a practical approach. CRC
Press.
Buede, D.M. and Miller, W.D., 2016. The engineering design of systems: models and methods.
John Wiley & Sons.
Chang, J.F., 2016. Business process management systems: strategy and implementation. CRC
Press.
Galliers, R.D. and Leidner, D.E. eds., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Haimes, Y.Y., 2015. Risk modeling, assessment, and management. John Wiley & Sons.
Kerzner, H., 2013. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Morse, L.C., Babcock, D.L. and Murthy, M., 2014. Managing engineering and technology.
Pearson.
Park, J., Seager, T.P., Rao, P.S.C., Convertino, M. and Linkov, I., 2013. Integrating risk and
resilience approaches to catastrophe management in engineering systems. Risk Analysis, 33(3),
pp.356-367.
Peppard, J. and Ward, J., 2016. The strategic management of information systems: Building a
digital strategy. John Wiley & Sons.

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Wasson, C.S., 2015. System engineering analysis, design, and development: Concepts,
principles, and practices. John Wiley & Sons.