What does an innovative digital workspace look like?

This project report discusses the scope, milestones, and activities involved in studying innovative digital workplaces and their impact on H&M's organizational performance. It includes a literature review on digital workplace transformation, innovative technologies and strategies adopted by H&M, challenges faced by H&M due to COVID-19, and the impact of innovative digital workspace on organizational performance and employee productivity during COVID-19 within H&M.

Unit Number and
Title Unit 6 – Managing Successful Business Project
Project Title What does an innovative digital workspace look like?
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Table of Contents
Portfolio: What does an innovative digital workspace look like?
1 – Project planning 3
2 – Business Case Project report 7
References 17
2 – Project Logbook 19
4 – Reflective Practice 20
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Portfolio: What does an innovative digital workspace look
like?
1 – Project planning
Scope: What activities and tasks as defined in the project must be
done in order to make the project a success?
Scope in terms of project management can be defined as the functions and
features which are required by a product or when it comes to conducting a task, it
involves the size and scope of the work that is to be completed. The project that has
been selected herein the effective study of innovative digital workplaces and how
they help a firm like H&M or have already helped it get ahead of the curve by beating
some lethal influences coming from the external environment such as the COVID-19
pandemic (Bhatnagar and Grosse, 2019). This will be a small scale project with
moderate budgetary requirements and will involve the following activities that are
crucial to the overall success of the project.
 Proper environmental analysis of H&M's current workplaces
 Studying the impact that the coronavirus epidemic has had on the
stakeholders of H&M and its way of conducting work
 Study of rivals which have undergone successful digital transformations
 Evaluating tools and techniques to help in digitizing the workplaces of the
company all over the globe
Milestones: Major events or phases in the project
Digitizing a workplace is a complex and exhaustive process even for
established brands like H&M as digital transformations although very effective in
increasing productivity and aiding a firm in extracting much better levels of efficiency
from their workers, involves huge costs and rampant changes which affects all major
internal stakeholders of the business (Cinco, 2021). Some major events and phases
which will be involved in this project will include the following.
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 Initiation – This phase of the project will be used to define the clear cut goals
which will be involved in this project such as effectively digitizing workplaces
and taking into account all the stakeholders involved in the business such as
employees and customers
 Planning – This phase will include the defining of scope of the entire project
along with creation of project plans which serve as basic guidelines for the
completion of the project
 Execution – Herein the various resources which are used to effectively
digitize workspaces will be studied and analysed in detail along with proper
allocation and management of resources (Peláez,and et.al., 2021).
 Monitoring and controlling – Digitisation is a cyclic process which exists in a
continuous process loop which requires constant regulation and updation of
electronic infrastructures which will be planned out and implemented in this
phase
 Closing – In this final phase, the overall deliverables of the project will be
handed over, the results of managing and achieving fully digitized workplaces
in the business will be reviewed for further streamlining and scaling in the
future.
Initiation, planning and execution: Details of activities to be carried
in the project
In order to successfully undergo the digitisation of the workplace of H&M in
the workplace of the company in order to make it more robust to wither the constant
disruptions brought upon by the external environment of business, the following
tasks involved in the project have been deemed to be necessary to undertake in
order to ensure the overall success of the project.
 Evaluation of currently existing workplace practices in order to find areas
where digitisation is fruitful and will benefit H&M by a large margin
 Narrowing down the scope identified within the first task so that proper
planning and strategic frameworks can be thought out in regards to specific
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key operations of H&M such as procurement, marketing and even cross
departmental operations (Cao,Vasek and Dusik, 2018)
 Researching digital technologies and tools which are best suited to the
organization's needs such as cloud solutions which provide a safety blanket
by advanced means of data handling and storage or digital infrastructures
which makes operations easier
 Testing the tools and techniques to ensure that the implementation does not
include critical errors and there are multi-purpose solutions which are
prompted through such technologies
 Adapting the digital technologies in the workplace with constant regulation
along with eventual expansion of scope to cover the entire organizational
infrastructure
A project management plan (PMP) has been designed herein to detail the
comprehensive activities and all the processes that will be involved to properly
undertake this project.
 Scope - The scope will be limited in nature and will feature bulk analysis of
digitized workplaces of both competitors and H&M to highlight its need and
importance to deal with external events such as COVID-19
 Cost – The cost is a also a valid factor to consider as project costs are the
basis of its eventual approval by the top management. The costs that will be
involved in this project will be moderate but installation of digital technologies
will lead to high expenditures (Tindall, 2019)
 Time – The time taken will be moderate with approximate 6-7 month that will
be taken to analyse the internal workplaces of H&M and its competitors along
with the study of impact that COVID-19 has had on methods of working in
firms along with establishment of measures for full digitisation of the
workplace of H&M
 Quality – The project deliverables will include accurate information about the
way rivals have digitized their respective workplaces along with the tools and
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techniques which can further help streamline the operations of H&M in a post
pandemic environment (Moore, 2018)
 Risk – The advent of COVID-19 will be studied in detail in this project as it is
one of the most crucial factors which has prompted brands like H&M and
many other established ones to pursue rapid digitisation
 Communication – The flow of communication in this project will be largely
formal and will involve all the major stakeholder considerations as there
participation will be crucial in conducting primary research
 Resources – The major resources which will be invested in this project is
social media analytic tools to study rival digitisation tactics, time needed to
analyse and interpret the data along with adoption of new digital technologies
such as cloud solutions (Bockshecker, Hackstein and Baumöl, 2018)
 Monitoring – The prepared plan will also include provisions for proper
monitoring of the digitized workplace including measures such as installation
of key KPI's, Gantt charts and critical chart methods.
Gantt chart: Work break down structure using to track the activities
to be undertaken
The following Gantt Chart has been prepared in order to properly connect the
project brief and major activities involved with strict time bound parameters.
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3 – Business Case Project Report
Chapter 1: Literature Review
2.1 Introduction of Literature Review
The way that human technology has progressed in the recent years has been
mind boggling as through the advent of the internet and the consequent hold that
social media tools and websites have taken over the general populace has brought
on digital revolutions in multiple industries (Hinterhuber and Nilles, 2021). The
business environment has become disruptive to the point that digitized workplaces
are the new norm as they have played an important role, especially in the backdrop
of the COVID-19 pandemic as it has effectively shifted the way business conduct
their operations in their target market along with the way they make their workforce
conduct tasks in their inner work floors.
2.2 Main body with heading and sub-headings
Theme 1 - Digital workplace transformation
According to Alon Ghelber, 2022, the process of digital transformation in the
current times is entirely driven by customer expectations and it has become the most
noticeable trend among businesses in the backdrop of the COVID-19 pandemic as
businesses have changed their eternal models of conducting operations along with
inner workflow of their daily tasks and duties (7 Digital-Transformation Trends to
Watch, 2022). Among the major trends that have been shaping up the modern digital
transformation of workplaces, some important ones that need further introspection
because ion their stellar potential include block chains, data protection and security,
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smart systems comprising of automation and artificial intelligence along with the
prevalence of hybrid workplaces where both remote and traditional work is practised.
In order to properly undertake the digital transformation of the entire business
operations of H&M, it is very important to study how their rivals in the industry have
digitized their operations including their workplaces. Two of the major competitors
that H&M face tough competition from include Zara and Uniqlo and they both have
taken major steps to properly define and chart their digital transformation which has
been mentioned below.
 Zara – Zara has also paved a decent way towards planning to digitize their
operations because the popular brand also suffered from a lot of pandemic
based losses. Zara has been very successful in using smart technologies to
digitize their operations such as the use of Inditex open platform which is a
digital technology which helps the firm to perform integrated stock
management and smartly manage its stores related operations online.
 Uniqlo – This company is also a great example of achieving digital
transformation in business operations as the globally popular apparel
company identified the increasing demand of its target market all the way
back in 2017 and immediately digitized their supply chain in response. The
company has also partnered with two robotic startups to fully automate their
warehouses in the next 3-5 years which is a major testament to their online
growth that H&M can learn from.
Theme 2 - Innovative technologies and strategies adopted by H&M for
implementation of innovative digital workplace during COVID-19 and
importance of innovative digital tools
Innovative tools and technologies carry major significance for any business
concern and it is especially important for retailers such as H&M whose entire
industry is based on customer convenience and overall experience with the products
made by the company. Some of the most used innovative digital tools which have
helped many companies like Zara and Uniqlo to successfully achieve digitization in
their operations include use of business intelligence tools which utilizes the
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techniques of big data analytics, agile tools which are used to make the company
better equipped to handle external disruptions. Other tools are also used which help
in digitization of the workspace resulting in employees becoming more efficient.
There are many benefits of using these tools which are listed herein.
 By using such innovative tools, companies can simplify many of the complex
tasks which they have to perform at a regular interval of time such as market
research and consumer trend analysis
 Tools which facilitate big data analytics help firms obtain a lot of relevant data
regarding their target market which helps in smart policy formulation
 Using innovative digital tools to digitize the workplace helps companies
become much more sustainable towards their employees as a digitized
workplace provides more comfort, operational flexibility and a better work life
balance to the employees
H&M is a major player in the global retail market but its lack of turning its
majority of operations digital has harmed the company in many ways which is why
there must be proper measures taken to alleviate this issue. By digitizing their
workplace, the company can undertake many good practices such as making the life
of their employees better and providing customers with better quality products at a
faster rate.
According to Elizabeth Mixson, 2021, digital transformations are almost a
necessity in the current business environment and even established brands such as
H&M whose legacy can be stretched back to 1947 and even though it dominated the
brick and mortar fashion industry, the competition has caught up with it (H&M
Restyled: Inside H&M Digital Transformation, 2022). The process of digitizing the
workplace has many challenges such as upsurge in operational costing along with
resistance against change which is rallied by employees whether new recruits or
veterans. H&M however has worked very hard to recover from the massive
pandemic losses which were forced upon it via lockdown and restrictions by using a
omni-channel strategy along with hybrid working (Ifenthaler and Egloffstein, 2020).
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Theme 3 - Challenges faced by H&M due to COVID-19 in the absence of
innovative digital workspace
According to Sahar Nazir, 2021, H&M is one of the biggest retailers worldwide
which multiple outlets in most major and developing markets which allows it to
dominate the fast fashion industry however this also means that the coronavirus
hampered its proceedings in a big manner (H&M “significantly affected by pandemic”
as profits drop 88%, 2021). The firm posted losses worth millions of dollars
consistently through 2020 and parts of 2021 where not having a digitized workplace
resulted in lot of traditional job cutting which also lead to controversy by labour union
backlash. Not having proper digitized workplaces also made the brand run into
constant supply chain problems triggered by absence of automated and smart AI
systems (Wang, and et.al., 2020).
Theme 4 - Impact of innovative digital workspace on the organisational
performance and employee's productivity during COVID-19 within H&M
According to H&M Group’s CEO Helena Helmersson and CTO Alan Boehme,
2021, there have been significant developments which have led to the brand of H&M
corning a heavy share of the fast fashion industry for more than 74 years and one of
the biggest reasons has been its active use of technological integrations within the
workplace operations (Securing 74 more years in fashion: H&M Group shapes the
future of retail with tech, 2022). The company strives to use technology in intelligent
ways by empowering its employees and their work environment which makes their
operations as user friendly as possible and one of the major ways it is using modern
technologies such as block chains, clouds and electronic computer systems is to
push towards more sustainability (Chen and Fang, 2019).
2.3 Conclusion of Literature Review
The above conducted literature review highlighted the importance of digitized
workplaces as they are the current need of the hour especially seen during the rapid
wave of digital infrastructure building by many firms in the backdrop of the COVID-19
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pandemic (Josefsson and Öhrström, 2018). Some major trends were highlighted
such as block chains along with the major techniques adopted by H&M to combat
against the ill-effects of the pandemic. The literature review also focused on the
massive challenges that were faced by the brand due to the coronavirus along with
the impact of such technologies on the way employees are currently being treated by
the company.
Chapter 1: Methodology
3.1 Research Process
The process of this research which will be conducted are listed herein.
 Formulating the research problem which has been identified as the role of
COVID-19 in disrupting the operations of H&M and its relation to lack of
workplace digitisation
 Undertaking extensive literature reviews and surveys to fully understand the
problem
 Preparing sample design and primary research methods to the undertaken
 Collecting and interpreting data
 Finishing with conclusion and recommendations
3.2 Research Approach
The research which will be conducted in this report will be a mixed evaluation
where there will be extensive focus on secondary sources of data to form important
perimeters using information already available on the internet in the form of
published articles and case studies along with primary sources of data. The data
collected will be both qualitative and quantitative in nature and the way it will be
interpreted will focus more on deductive reasoning as the positive benefits of
digitized workplaces will be tested frequently.
3.3 Research Strategy
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Both primary and secondary forms of evaluation will form the core of the
research represented as there have been sufficient literature reviews that have been
undertaken toe stablish the importance of innovative and digitized workplaces in the
context of the operational working of H&M. The main strategy of research which will
be employed here is the survey method in which various questions will be formulated
and exposed to a pre decided audience whose responses will form the crux of the
primary data collected for the purpose of statistical interpretation.
3.4 Research Methodology and Tools
Research methodology refers to the various tools, techniques which can be
used under a selected framework which forms not only the structure of the report but
also helps in proper execution of research (Silva and Bonetti, 2021). The main form
of data which will be collected from the employees of H&M in order to gain the
current estimate of their workplace in terms of digitization and to study the avenues
for further improvements. The main tool which will help this assignment is a small
questionnaire where the sample size will be 40 employees which has been
formulated below.
Questionnaire – H&M's current workplace assessment
Name - Designation -
Date -
Q.1) How has your overall work experience been in H&M since the pandemic
began?
(A) Good
(B) Bad
Q.2) What digitized changes has the company brought in the workplace that you
appreciate?
(A) Hybrid working
(B) Cloud solutions
Q.3) Are you currently satisfied with the working environment and systems at H&M?
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(A) Yes
(B) No
Q.4) Which further areas do you think digitisation should occur in at the company
premises?
(A) Knowledge management systems
(B) Collaborative tools
Q.5) What do you think about the brand's overall digitisation strategy since the
beginning of the pandemic?
(A) Satisfactory
(B) Could have been better
Chapter 3: Findings and Discussion (Data Presentation &
Interpretation)
Q1) How has your overall work experience been in H&M since the
pandemic began?
Frequency
Good 30
Bad 10
13
30
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Interpretation – The following interpretation represents some key facts regarding
the way the workforce of H&M currently perceive the quality of workplaces they are
working in. A large part of the workforce, 75% is satisfied with the way H&M treated
them which is a positive sign and a testament to the digitization efforts yielding good
results. However the 25% remaining must be made to turn around by incorporating
tech in a better way.
Q.2) What digitized changes has the company brought in the
workplace that you appreciate?
Frequency
Hybrid working 22
Cloud solutions 18
Interpretation – The way H&M has rapidly digitized its operations and workplace
has been well documented and two of the major changes it brought have yielded
good results as both show good participation. 55% of the employees liked hybrid
working as it offers great flexibility and 45% of them liked to work with cloud
technologies.
14
22
18
Hybrid working
Cloud solutions

Q.3) Are you currently satisfied with the working environment and
systems at H&M?
Frequency
Yes 26
No 14
Interpretation – This paints a grim picture as 35% of the workforce of H&M do not
like the current workplace systems which clearly states that something is wrong with
eh way company has digitized its inner premises. However the 65% being satisfied
signals that the company is on the right track and further improvements are needed
Q.4) Which further areas do you think digitisation should occur in
at the company premises?
Frequency
Knowledge management systems 20
Collaborative tools 20
15
26
14
Yes
No

Interpretation – This primary data which has been obtained by the questionnaire
clearly states that the people want further digitisation in multiple aspects as 50%
want a knowledge management system which leads top continuous development of
both employees and the firm. 50% also want collaborative tools which promote a
better work flow and ease of teamwork which H&M should introduce with priority
Q.5) What do you think about the brand's overall digitisation
strategy since the beginning of the pandemic?
Frequency
Satisfactory 25
Could have been better 15
16
20 20
Knowledge management
systems
Collaborative tools

Interpretation – This final question helps establish the overall efforts of H&M in
regards to digitisation of its workplace during the pandemic and 62.5% of the
employees agree that the efforts put in by the band to take care of them have been
suitable. However 37.5% is a still large chunk of the workforce which wants further
digitisations along with better sustainable practices
Chapter 4: Conclusion and Recommendations
4.1 Conclusion
The above research report went into detail regarding the various complex
processes that help firms digitally transform their inner workplaces which not only
allows them to extract better and more consistent performance from their employees
but also treat them in a much better manner. A detailed project management plan
was prepared which was supplemented by a comprehensive literature review which
highlighted the importance of digitised workplaces and its effect in combating harmful
effects of COVID-19. The report was conducted with interpretation of primary
research data along with suitable recommendations for established clothing brands
to fully digitize their working environment.
4.2 Recommendations
The following recommendations have been highlighted for H&M in light of the
secondary research, literature review conducted along with the results of information
obtained from the questionnaire.
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Satisfactory
Could have been better

 The firm should look to install smart automated systems in its production line
systems to make sure its fast fashion brand brings quick trends faster than its
competition
 The workforce should be subjected to smart collaborative tools which
simplifies their job roles without comprising their safety and privacy (Hazas
and Nathan, 2018)
 Knowledge management systems must be integrated within the workplace to
gain institutional memory and allow employees greater freedom in growing
their careers
 H&M should use the same AI systems that it uses in its warehouses in the
workplace so that most of the entry level functions or tough complex tasks can
be automated or handles by machines which can make the workforce faster
and much more user friendly.
References
Books and Journals
Bhatnagar, S. and Grosse, M., 2019. Future workplace organisation: how digitisation
affects employees' job satisfaction in agile workplaces. International Journal
of Product Development, 23(4), pp.264-291.
Bockshecker, A., Hackstein, S. and Baumöl, U., 2018. Systematization of the term
digital transformation and its phenomena from a socio-technical perspective–
A literature review.
Cao, Y., Vasek, J. and Dusik, M., 2018, July. Design Towards AI-Powered
Workplace of the Future. In International Conference on Distributed,
Ambient, and Pervasive Interactions (pp. 3-20). Springer, Cham.
Chen, X.J. and Fang, G., 2019, May. Analysis on green marketing strategy of
clothing firm: take H&M for example. In Proceedings of the 2019
International Conference on Management Science and Industrial
Engineering (pp. 146-150).
Cinco, S.J., 2021. Companion or Substitution? Automation and Digitisation in the
Workplace. Journal of Entrepreneurship and Innovation in Emerging
Economies, 7(2), pp.263-268.
Hazas, M. and Nathan, L.P. eds., 2018. Digital Technology and Sustainability:
Engaging the Paradox. New York: Routledge.
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Hinterhuber, A. and Nilles, M., 2021. Digital transformation, the holy grail and the
disruption of business models. Business Horizons.
Ifenthaler, D. and Egloffstein, M., 2020. Development and implementation of a
maturity model of digital transformation. TechTrends, 64(2), pp.302-309.
Josefsson, D. and Öhrström, T., 2018. Order orchestration for multiple warehouses:
A case study at H&M Online.
Moore, P.V., 2018. E (a) ffective Control and Resistance in the Digitalised
Workplace. Austerity and Working-Class Resistance: Survival, Disruption
and Creation in Hard Times, pp.181-200.
Peláez, A.L., and et.al., 2021. Working in the 21st Century. The Coronavirus Crisis:
A Driver of Digitalisation, Teleworking, and Innovation, with Unintended
Social Consequences. Information, 12(9), p.377.
Silva, E.S. and Bonetti, F., 2021. Digital humans in fashion: Will consumers
interact?. Journal of Retailing and Consumer Services, 60, p.102430.
Tindall, S., 2019. To digitise or not to digitise: A millennial's perspective. IQ: The RIM
Quarterly, 35(2), pp.30-32.
Wang, H., and et.al., 2020. The effect of digital transformation strategy on
performance: The moderating role of cognitive conflict. International Journal
of Conflict Management.
Online referencing
7 Digital-Transformation Trends to Watch, 2022 [online] available through <
https://www.entrepreneur.com/article/422023>
H&M Restyled: Inside H&M Digital Transformation, 2022 [online] available through
<https://www.intelligentautomation.network/resiliency/articles/hm-restyled-inside-hm-
digital-transformation>
H&M “significantly affected by pandemic” as profits drop 88%, 2021 [online] available
through <https://www.retailgazette.co.uk/blog/2021/01/hm-significantly-affected-by-
pandemic-as-profits-drop-88/>
Securing 74 more years in fashion: H&M Group shapes the future of retail with tech,
2022 [online] available through <https://hmgroup.com/our-stories/securing-74-more-
years-in-fashion-how-hm-group-shapes-the-future-of-retail-with-tech/>
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3 – Project Logbook
Project Logbook
Logbook Entry 1 Date:
[Logbook 1 entry should be completed after week 1 or 2 of the Project start date.]
What problems you have encountered, and what steps taken to address
them?
As I am working on this project, I have faced so many problems regarding
collecting the data. I have read many journals and books that they could give me
the insight regarding this topic. The company that I am taking is HNM. I have taken
the help of internet also but have doubt on the authenticity of some websites but
trying many times, I have got some websites that can provide me with relevant
data that can be used in this project. The data collection is the first problem, that I
have faced in this project. I have go through several articles and they have helped
me in getting relevant information. I have taken the help of experts and they have
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helped me in knowing and understanding some point.
Logbook Entry 2 Date:
[Logbook 2 entry should be completed in the middle of the Project.]
What problems you have encountered, and what steps taken to address
them?
In the second week, I have faced the problem of execution of the project as I was
not aware how to start the project. I have no idea what are the steps that are taken
into consideration. So I took the help of my teachers and they have guided me in a
very polite way. They have told me the series that I have to follow in order to
accomplish this project. At some point, I was having doubt but thanks to my
teacher they have guided me in an easy way and cleared all my doubts. There are
some technical points that I was not aware and having phobia of understanding
technical terms but mentors have me in overcoming my fear and I have
understood all my doubts.
Logbook Entry 3 Date:
[Logbook 3 entry should be completed towards the end of the Project.]
What problems you have encountered, and what steps taken to address
them?
In the third week, I have face the problem, that am I performing all the series in a
structured way or not or is there any error in my work. I have doubted myself as I
have strong feeling that some work is going in a structured way. So I took the help
of my peers and friend and compares asked to evaluate my project and suggest
me if there was an error. They have analysed my project and told me that in the
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interpretation there is need of some minor changes. They have advised me in
making my project much effective and accurate. Thanks to my friend that they
have guided me in making my project better. My friend helped me interpretation as
I was done it wrong.
4 – Reflective Practice
Performance Review
What did you aim to achieve through your work?
The main aim of this project is to identify the impact of digital workspace on the
organisational performance along with the productivity of employees during covid –
19. This report is widely cover t5hat how technology contributes in making the
business efficient and faster. As the pandemic had strike the world, the behaviour
of the employees is change and it is needed to bring new innovation so that it can
attract larger number of customers. The aim of this project is to ascertain how
strongly does the innovation and technology have impacted on the organisational
performance. It involves how the technology change the behaviour or not or is
there any change in the organisational performance or not.
Did your work succeed in achieving your aims? How do you know? Specifically,
please
outline any evaluation and assessment undertaken.
The aim of this project is succeed as I have made questionnaire that had helped
me in getting primary data. This questionnaire consists of various questions related
to this project and this helped me in getting data. The impact of digitalization at
workspace of H&M as it helps in attracting potential customer and it becomes easy
for management to operate their functions easily and accurately. By this I have got
relevant data as this method allows me to get instant result and by interpreting the
collected data I have created an insight that helps me in getting accurate results of
this project. The effectiveness of this project is achieved as I have chosen the right
method to collect data. I have also chosen to survey with various people and this
also helps me in achieving the aim. Through both of these methods I have get to
know that I have successfully achieved the aim that I am working for in this project.
What aspects of your development process do you think worked well and why?
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Evaluate
all aspects of the project (e.g. initial research, concept development, development
process, presentation, etc.) from a range of perspectives.
As I was working on this project I have the main aspect that go well is the initial
research. Earlier I was not aware about how to conduct the research and my
teachers guided me in this process. They have provided me with various samples
related to this article and from that data in those articles I have come to know about
the series of steps that I have to undertake and I have taken the help of internet to
seek the relevant information about the project. The concept of development is
very critical part in this report as somehow I was able to perform and the process
that I have chosen is structured method that can be used in conducting research of
nay project. I have adopted all the series and double check in order to ensure that I
have not missed any step that may lead to fail the project.
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
When I was working on this project, I have faced many challenges regarding this
topic as this was new for me but my teachers helped me whenever I have faced
any difficulty in this project. They have guided me in a very polite manner. I don’t
know the process of conducting the research project stages but the instructions of
teachers at every time made very easy for me. In addition to that, I have also
conducted group studies with my peers that helped me at various situations. I have
timely identified the issue in my interpretation of data by the help of my friends. So I
took their help in finding the relevant sources for the data collection. As if I will get
the relevant data then I will be getting accurate result.
What did you learn from undertaking the project?
By this project I have acquired so many skills such as problem solving skills that
will be utilised in my future career. I come to know about the importance of team
building spirit that makes the work faster. I have also critical thinking skill as while
working on this project, I have encounter with various problems and that I have
solved by critical thinking and analysing the cause and finding the best possible
outcome in order to make this project more effective. This project also gives me the
insights of importance of technology in making business successful along with the
necessity of bringing the innovation that will help in making the business more
profitable as well as improves the overall performance.
What are the strengths and weaknesses of your process that you have identified?
The strengths that I have while I was working on this project is I have good
command over the data collection method and the source that I have taken in this
project. I have all the relevant article and have the time management skill that
allows me in managing all the activities. I have set deadline for each activity and
gives target to myself that I have to achieve before the deadlines. The weaknesses
that I have assessed in this project is I am lacking in interpretation as I do not have
relevant knowledge about the interpretation and about the process. But because of
my friend and teachers I am able to interpret data and will surely improve this
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weakness.
How could your process improve for the future?
As I will write all my weaknesses that I was lacking in this project. I will take the
help of my teachers and will try to overcome those weaknesses so that I can able
to solve whenever I will face the same situation in my future. I will take training
sessions from experts so that I can overcome with such issues and I can face with
confidently when I will face the similar situation in future.
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