What does an innovative digital workspace look like?

Unit Number and
Title
Unit 6 – Managing
Successful Business Project
Title What does an innovative
digital workspace look like?
Table of Contents
1

Portfolio: What does an innovative digital workspace look like?
1 – Project planning p - 4
2 – Business Case Project report p - 7
2 – Project Logbook p - 24
4 – Reflective Practice p - 25
References p - 23
2

Portfolio: What does an innovative digital workspace look like?
INTRODUCTION
Workplace transformation is defined as a business strategy that helps the company in
creating positive working environment for its employees. With the advancement in
technology in today's modern world, it is very important for every organisation to implement
strategy related to workplace transformation which results in improving its overall
performance and productivity (Meske and Junglas, 2021). It is mainly defined as a systematic
process by which work, employees are aligned effectively with the different network and
technology for improving their efficiency. Workplace transformation is all about making
changes in the workplace environment and rethinking all the strategies in order to
accommodate different types of work, technology and employees. It helps in improving the
skills, abilities and tools for keeping updated with the changing technology and organisation
strategy in order to gain more growth and success in the competitive market (Mingaleva and
Shironina, 2021).
For carrying out the above research, the researcher has selected two organisation that
is Marks and Spencer & H&M. Marks and Spencer is considered as a renowned multinational
retailer that focuses on delivering high quality clothing, beauty, food and home products with
its headquarters in London, England (Esoimeme, 2020). The company operates its business
operations across the world with around 1463 stores that produce quality products for the
customers. Whereas H&M is also considered as a famous multinational clothing brand which
is headquartered in Stockholm, mainly focuses on delivering quality clothing products for
men, kids, women and teenagers. H&M operates its business operations in all over world
with over 5000 stores which ficus on delivering best quality products to the customers and for
positioning the brand in the business market (Rana and Tajuddin, 2021).
Research aim, objectives and questions
Research Aim:
To identify the role of innovative digital technology in transforming the workplace of
the UK retail industry: A study on M&S
Research Objectives:
 To develop basic understanding regarding the Transformation of the Workplace in
context with UK retail industry
 To identify the type of digital transformation used by M&S and H&M
 To evaluate the benefits and values of using innovative digital tools for M&S
3

 To determine the role of innovative digital technology in transforming the workplace
of the UK retail industry
Research questions:
 What is the concept of transformation of the workplace in context with UK retail
industry?
 What are the types of digital transformation used by M&S and H&M?
 What are the benefits and values of using innovative digital tools for M&S?
 What are the roles of innovative digital technology in transforming the workplace of
the UK retail industry?
1 – Project planning
Scope: What activities and tasks as defined in the project must be done in order to
make the project a success?
There are different types of activities that the researcher taken into consideration in
order to make the following conducted research to gain success. The tasks related to the
following research mainly includes introduction about the chosen topic which defines the
aim, objectives and questions along with the background of the company and rationale.
Another activity that needs to be completed is the literature review which provides a
summarised details about the selected research topic and helps the researcher in achieving the
desired objectives of the research (Berente and Howison, 2019). It also takes into
consideration about different authors writing and helps the researcher in gaining authentic
and reliable information about the chosen research topic or study. The following research
methodology also covers about the data analysis and its interpretation part so that accurate
and correct information can be collected and analysed by the researcher. The researcher also
defined the conclusion and recommendation related to the given topic and it is stated in the
end of the research for deriving effective findings and results.
Scope of the research
The scope of the present research is limited as it has selected questionnaire method
and 30 respondents are selected from the chosen organisation. This limits the scope of the
whole research as conclusion is based on the information gathered from the 30 respondents.
For getting wider scope in the following conducted research, the researcher has used data
collection methods that are known as primary and secondary (Tyson and Adams, 2019). This
helps the researcher in collecting and analysing information in a systematic and efficient
manner.
4

Milestones: Major events or phases in the project
There are two important events that are mainly highlighted in the whole research and
they are defined as research methodology and literature review. Literature review is the most
important section that helps the researcher in gaining information from secondary sources
using journals and books along with the internet and articles (South, Eriksson and Levitt,
2018). It has also used the writings and knowledge of different renowned authors for
maintaining the authenticity of the collected information. Research methodology defined in
the present research is that it mainly uses the positivism philosophy and deductive approach
along with survey method and quantitative choice in the type of questionnaire which consists
of questions. It makes use of both methods of data collection which is primary and secondary
also with cross sectional method. Literature review is considered as the main milestone of the
research as it helps in gaining important information about the given research topic or study.
Secondary sources can be of many types such as magazines, newspapers, publications,
journals, articles and so on which helps in collecting detailed and accurate information about
the given topic (Noktehdan, et. al., 2019). It is very important for the researcher to determine
the right type of research methodology method for gathering and analysing the information in
a efficient and systematic manner.
Initiation, planning and execution: Details of activities to be carried in the project
Project life cycle is mainly consists of 4 stages that helps the project manager in
concluding the complete research in a successful way.
Initiation – Initiation is the first stage of project life cycle that helps the researcher in getting
the idea to start the following project in an effective manner. Development of that particular
idea helps the researcher to focus and make efforts to work on it (Stjernholm and Wennergren
Gros, 2020). With the help of this stage the researcher select the type of topic, decide the aim
of the project and set objectives and questions relayed to that selected topic in an appropriate
way.
Planning – The next stage is about planning and this mainly involves determining and
choosing suitable research method and different sources for collecting reliable information.
Execution – Another important stage is execution which includes how these selected
research methods are used in the project to gather and evaluate information.
5

Closure – This is considered as the last stage and helps the researcher in completing the
whole project in an effective manner. In this, the researcher has used communication, time,
quality and several other elements.
Gantt chart: Work break down structure using to track the activities to be undertaken
6