Innovative Digital Workspace in Unilever: Impact on Organizational Performance

Unit 6 Managing
A Successful
Business Project

Contents
Research Topic: What does an innovative digital workspace look like?.........................................3
Chapter 1: Introduction....................................................................................................................3
Aims.............................................................................................................................................3
Objectives....................................................................................................................................4
Rationale......................................................................................................................................4
Significance of the Research........................................................................................................4
Research Questions......................................................................................................................4
1 – Project planning.........................................................................................................................5
3 – Business Case Project Report....................................................................................................7
Chapter 1: Literature Review .....................................................................................................7
2.1 Introduction of Literature Review.........................................................................................7
2.2 To study about the concept of workplace transformation......................................................7
2.3 To access the importance of innovative digital workspace in Unilever...............................8
2.4 To determine the complex challenges of Workplace transformation..................................10
2.5 To identify the impacts of innovative digital work space on the performance of Unilever.
....................................................................................................................................................11
2.6 Conclusion of Literature Review .......................................................................................13
Chapter 3: Research Methodology.................................................................................................14
Chapter 3: Finding and Discussion ...............................................................................................15
Research findings and Results...................................................................................................15
QUESTIONNAIRE.......................................................................................................................15
Chapter 4: Conclusion, Recommendation and Reflection.............................................................23
Conclusion.................................................................................................................................23
Reflection...................................................................................................................................23
Recommendation.......................................................................................................................23
REFERENCES .............................................................................................................................24
Performance review ......................................................................................................................26
REFERENCES..............................................................................................................................31

Research Topic: What does an innovative digital workspace look like?
Chapter 1: Introduction
Workplace transformation is the activity of allowing their staff to work remotely by
accelerating changes in process, place, and techniques which are used to develop the
organizational performance. To bring changes and new processes at the workplace is important
for management to understand needs and fulfil it properly. The environment is changing day by
day where it became important to introduce the different kind of products and services as it
supports to influence the number of people and encourage to make decision. Innovation is the
practical implementation of ideas and thoughts which is used to introduce the new products and
services for the purpose of developing their business performance. Use of new technology and
innovation is needed for individual as well as organization as it bring out different changes and
maintain the higher performance (Al-Omoush, Simón-Moya, and Sendra-García, 2020). The
current report is based on Unilever plc has been taken that is a British multinational consumer
goods, company headquarter in London, United Kingdom. Different types of products and
services are providing by organization that can help to increase the business productivity. This
involves food, condiments, ice cream, coffee, vitamins, minerals and supplements, tea, coffee,
breakfast cereals, cleaning agents, water, and air purifiers, pet food, toothpaste, beauty products,
and personal care. The management of such organization understand the needs of their customers
and provide the products and services accordingly. By offering products at retailing prices
selected organization is managing its business in changing environment that supports to develop
business productivity. The report covers project planning, business case project report, research
methodology, finding and discussion, recommendation and project log book.
MAIN BODY
Research Aims and Objectives
Aims
“To analyse the impacts of innovative digital workspace on organizational performance”. A case
study of Unilever.

Objectives
 To study about the concept of workplace transformation.
 To access the importance of innovative digital workspace in Unilever.
 To determine the complex challenges of Workplace transformation.
 To identify the impacts of innovative digital workspace on the performance of Unilever.
Rationale
The rationale of selecting the topic of research is to know about workplace
transformation as it used to changing the workspace of employees. Workplace transformation is
the changing process of business industry in which different types of services attain by employer
as well employee for the purpose of developing their business. In running a business use of new
technology and innovation becoming very important as it attracts and influence the number of
people by managing all functions well as activities. The current report will help researcher to
improve their personal and professional knowledge. The professional aspects covers
communication, marketing, and innovative skills which could be used to attain future
opportunities. In context to personal, knowledge about how an digital workspace look like. This
could help to manage all functions from the one place and allows to work remotely (Attaran,
Attaran, and Kirkland, 2019).
Significance of the Research
The main reason of conducting research is to enhance the organizational productivity by
managing all changes and digital work spaces. The selected organization for current report is
Unilever that is larger size multinational company, offering different types of products and
services at the different places. It has seen that work place transformation is used by business
organization to work remotely such as by using digital workspace where they could manage all
functions via internet. If employees have their own system then also they could arrange all
activities and information regarding particular task which can help to accomplish the business
goals.
Research Questions
 What do you understand about the concept of workplace transformation?
 What are the importance of innovative digital workspace in Unilever?

 What are the complex challenges of Workplace transformation.
 What are the impacts of innovative digital workspace on the performance of Unilever.
1 – Project planning
Project Scope – The current project is about use of innovative digital workspace that is
used by individual for the purpose of managing and controlling the organizational elements. The
project scope is wider as it develop understanding and knowledge about particular topic and
supports to bring new services effectively (Brandano, Iovino, and Mantegazzi, 2021). To make
the project success researcher will take action such as to introduce different plans, use of new
technology, and work schedule which used to collect the information and complete it within
period.
Milestones: Major events or phases in the project
The major event in project is to identify the role of digital workspaces which used by
individual or business concern to operate their business and accomplish the business goals. This
is important for each organization to know how they employees will be satisfied then should be
provide the kind of services. Within Covid period when it became challenging for organization
to operate their offices the make the use of digital workspace could be opportunity to regulate
their business and accomplish the business goals. The project covers following phases such as:
Initiation: This is first stage which used by business concern to think about changes and
new activities which needs to be done.
Planning – This refers to plans which are formulated by an individual for the purpose of
managing changes and completing work.
This could be explained as strategy which used by individual for the purpose of formulating
plans to complete the project in certain period of time.
Execution – This phase states how digital workspace became effective to operate their
business and attain the higher performance in pandemic world.
Gantt chart:
The Gantt cart is framework that states how a project is going to start and complete by
stating in charts. This can help to develop the business activities and functions by managing all
functions in to schedule. The current research is about innovative digital workplace
transformation which is used by most of the business industries to share business details via
online method. This can help to develop the business performance and productivity effectively.

A Gnatt Chart is prepared by researcher to complete their project by explaining charts such as:
Task Week
1
01.10-
07.10.
2021
Week
2
08.10-
14.10.
2021
Week
3
15.10-
21.10.
2021
Week
4/ 5/ 6
22.10-
11.11.
2021
Week
7
12.11-
18.11.
2021
Week
8
19.11-
25.11.
2021
Week
9
26.11-
02.12.
2021
Week
10
17.12-
23.12.
2021
Week
9
24.12-
30.12.
2021
Week 10
31.12-21
06.01.2022
Project
formulation
and Project
Planning
Literature
Review
Methodolo
gy
Data
Collection
and
Analysis
Discussion
of
the results
Report
writing
Presentatio
n of the
project to
the Board
of Directors
Work breakdown – This could be explained as method used by individual to break
down the longer task in to smaller section as it helps to develop the understanding and
knowledge effectively. Work break down structure using to track the activities to be undertaken
as it can help to regulate the business properly. By using digital mode of business a chosen
organization could reach the targeted customers and supports to accomplish business goals
(Carracedo, Puertas, and Marti, 2021).