Organisational Development Perspective

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This essay explores the concept of organizational development and its impact on companies. It discusses two approaches to organizational changes - drastic action and evolutionary adaption - and their benefits. The essay also highlights the importance of change management and provides insights into implementing successful change strategies.
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Running Head: DIPLOMA OF BUSINESS 0
Diploma Of Business
(Student Name)
2/19/2019
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DIPLOMA OF BUSINESS 1
Table of Contents
Task 1.........................................................................................................................................2
Introduction............................................................................................................................2
Task 2.........................................................................................................................................4
Part A......................................................................................................................................4
An Organisational Development Perspective.....................................................................4
Part B......................................................................................................................................8
Section A.............................................................................................................................8
Part B..................................................................................................................................9
References................................................................................................................................11
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DIPLOMA OF BUSINESS 2
Task 1
Introduction
The main objective of such report is to develop and introduce a plan for organisational
changes that result in development of organization. The team of project comprise of 4
members who have the following responsibilities. The first team will mainly focus on
purpose, goals, rational as well as objectives of the strategic requirement, the other team will
manage the key stakeholders as well s required organizational climate for the implementation
plan. The third team member will handle the strategic priorities, planning of the
implementation change as well as communication.Fourth team will conduct a cost-benefit
analysis as well as review the plan
Purpose and Rational
According to the analysis of case study it is
evident that ABC International PTY Ltd
faces the challenge of competitive pressure
that led to departure of 2 senior executive.
Organizational development plan help in:
Enhance the fallen market share as
well as revenue
Company will experience sustainable
growth in the long run
Up-gradation of Technological
infrastructure help in netter
management of department.
Reviewing the competence of staff
help in identifying the areas of
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DIPLOMA OF BUSINESS 3
development
Goals and Objectives
Recover 10 percent market share and
enhance the overall rate by 20 percent
within six month.
Enhance the revenue of the company
and recover 20 % lost amount within
th period of one year (Namada, 2018).
Key Stakeholders
The Key stakeholders are :
Graphic Designers
Senior Management
Product Managers
Brand Managers
Marketing Team
Required Organizational Climate
There must be flexibility as well as
adaptability among the staffs for
adopting the changes in technological
infrastructure.
Staff must possess strong as well as
unified culture by aligning goals
Requirement of operational changes
such as changes in processes as well
as implementation of resources
planning.
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DIPLOMA OF BUSINESS 4
Strategic Priority
Review and update the existing
technology infrastructure.
Review the existing staff competence
during identifying the training and
development needs
Implementation Strategies
The employees will be trained to
adapt to the new infrastructure as well
as computer applications.
The financial resources can be
utilized to engage in theactivities.
The policies of the company should
be formulated to support the strategy
Continuous improvement programs
cab will be ensured that are majorly
based on previous infrastructure that
is provided to the employees (Rauter,
Jonker, and Baumgartner, 2017).
Communication Plan
Core message should be developed
and necessity of change
The process of changing from the
existing to the desired state will be
communicated
The role played by the staff will be
determined as required in the process
of change
The method of communication
requirement will be determined using
memos, email, or notices.
The circulation of messaged will be
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DIPLOMA OF BUSINESS 5
determined to reach out most of the
employees
The frequency will be determined
based on the content preparation
The employees should be provided
with feedback opportunities to
determine the paths of confrontation.
Cost-Benefit Analysis
The main strategic priority of
reviewing as well as upgrading the
current technology infrastructures
majorly includes the costs of software
development. The human resources
will be increased as well as the
expenses of finance will be rise up
high that help the employees to reap
the benefit of latest technology. The
main benefit of suchstrategy is that
the company would able to sustain in
the market as well as able to compete.
Secondly, identification of the
training and development requirement
will not have suchhigh cost. The
software will be available online
where the competence can be
assessed. It enhances the overall
structure of staffing and training
needs to the employees.
Proposes Staff Development
On-the-job training method will be
used where the employees will be
trained to use the latest technology
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DIPLOMA OF BUSINESS 6
infrastructure.
Online test will be conducted to
enhance their knowledge and skills
The senior management will be held
responsible to look after the
development of organization post-
training (Schieffer, and Lessem,
2016).
Plan Review
The performance indicator will help
in reviewing the level of training
effectiveness and extent of growth of
organizational development.
Assessment will be made in the case
when any other senior executive left
the company.
The figure for the market share as
well as revenue will be assessed to
check whether company has
recovered the losses.
The survey will be conducted to
analysis at what level company has
achieved their mission and vision
(Jenner, 2016).
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DIPLOMA OF BUSINESS 7
Task 2
Part A
An Organisational Development Perspective
The organizational changes refers to the process of changing or altering a procedure, culture,
processes as well as technologies of the company. The organizational changes occur for
distinct period of time. The company will cover under the risk of failure in running their
business successfully, in the case when there is absence of change management. It is the tool
that majorly focuses on how the team of the company as well as people are affected by the
transition. The increase in the innovation of technology among the companies enhances the
chance of competition in the market that forces the company to undergo with the changes in
their workplace. Thus, the change management help the companies to sustain the competitive
marker as it directly affected all the employees and department directly. The organizational
changes are divided into two parts that is based on their intensity- transformation through
drastic action or through evolutionary adaption. The main aim of such essay is to analyse
such two approaches with focus on organizational development.
The organization changes through drastic action as well as evolutionary adaption. In the case
of change through drastic action, the changes are forced as well as mandate by the
seniormanagement. The changes done through drastic action can be majorly caused by the
several reasons which include changes in competitive, political, regulatory, as well as legal
landscape. In such change management scenario, the changesoccurquickly in case of major
technological innovations or the above specifies reasons. It can be linked with the theory E
that has proposed of creating theeconomic values. The concept of theory E is driven by the
higher authority in which the approach is major based on the formal system as well as
structure. Such theory include drastic layoffs, downsizing as well as restructuring of the
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DIPLOMA OF BUSINESS 8
company as the company may faces drastic changes. In the theory of streamline hardware-
structure as well as system, the leadership include the top-down approach which includes low
involvement of the manager or the lower levels. Therefore, the drastic action needs clear,
comprehensive, as well as common plan of action in the process with the specified deadlines.
The reward system is the mainly financial in the nature as well as the compensation of
employees is also linked to the financial incentives Lozano, (Ceulemans, et.al, 2015).
The organizational dynamics is one of the processes of continually strengthening the
resources as well as improving the employees’ performance. In the first, the senior
management set the measurable goals which determine the decisions as well as future actions.
In change throughdrastic action, the management represent the departments as well as
divisions for the regular duties. Moreover, the goal execution also includes the allocation of
resources by the top management. The schedule and skills of the employees are also
enhanced in a manner through which the drastic changes requirements can be met. The
authorization leadership style is followed to drive the innovations as wellas
performancesamong the staffs. Under the style of authorial leadership, the staffs are expected
to adopt and follow the systems with the process without questioning the authority (Aarons,
Ehrhart, Farahnak, 2015).
Drastic changes are innovative in nature which is rapid as well as planned by the limited
individuals. The culture of organization may be conflicting as well as unsavoury. The
employees who tend to resist the changes are majorly faces the challenges. The management
have a right to fire such employees and replaces them with the new hiring if they meet and
fist the objective of the existing growth stage of the company. The drastic changes also
involved unplanned changes that is result; of unforeseen circumstances. Adopting the
motivational theory, the autocratic managers tend to motivate their employees by generating
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DIPLOMA OF BUSINESS 9
the confidence in the ability of the managers to make the accurate as well as productive
decisions. The employees will also feel comfortable with the knowledge of the manager of
the industry with the process of the company and also drive the motivation from the ability of
manager to keep the department focused on achieving the goals of the company. Most of the
time the autocratic managers do not value the contribution of their employees, preferring to
manage the operation with the zero feedback from their teams (Gil and Mataveli, 2016).
As the change management is drastic, Kurt Lewin’s Model can be applicable. There are
majorly three steps through which implement the changes in the drastic actions. The
management need to recognize the requirement of changes. In the normal situation, the
employees feel resist any changes. Therefore, the management should arrange the platform of
communication for the employees that made them feel comfortable and able to adopt changes
whenever needed. In the further stage, the employees learn new behaviours as well as process
of thinking. The supports and education are critical and it should be carefully planned as well
as executed. In the last stage, the change model should be refrozen that are based on the new
processes, structure,status, aswell as individuals that involved into the culture. The employees
must be given the positive rewards as well as their individual efforts must be acknowledged
to motivate the employees (Gerasimov,and Gerasimov, 2015).
The second approach is recognized as an evolutionary changes approach. In such type of
changes, the changes are incremental as well as decentralized which include the lasting shifts
with the less upheaval. The evolutionary changes approach can relate with Theory O. in such
theory, the changes are majorly based on the organizational capabilities. The main focus on
such theory include, gaining feedback, process of changing, making the critical analysis, as
well as implementing further changes. The theory O includes all the employeesusing the
bottom up approached that require emotional commitments from them. Such approach is used
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DIPLOMA OF BUSINESS 10
to transform the behaviour, attitude, as well as culture of the employees. The changes in such
approach include innovative work processes, value and culture changes. As the involvement
of the employee is high, the external consultants are not hired or relied upon. The staffs of the
company tend to analyse their own solutions. The reward system includes skills-based pay
system as well as profit sharing plans (Hanaysha, 2016).
After the theoretical elements of the organizational dynamics, the evolutionary changes
include proper planning which is actionable foundation for all their regular duties. Suchform
of change manager includestransformable leadership style in which the leaders guide their
employees through the process of inspiration to execute the changes. The management can
apply Herzberg’s two factor of motivation. In such model, the factors which create the job
satisfaction as well as job dissatisfaction are identified. It refers to the factors that cause
dissatisfaction in their absence such a working conditions, compensation, security of job and
others. The factors of motivation are the ones that create the satisfaction if they are available
in the organization in the form of achievement, recognition, responsibility, as well as personal
development. Thus, for the evolutionary change management, the seniors management
should maximize the above identifies motivation as well as hygiene factors through which the
employees can be adoptive towards the change management (Ortiz‐de‐Mandojan and Bansal,
2016).
For changing the culture, processes, and systems, Kotters eight-step model can be
implemented for the successful change management. Suchtheory helps the company to
enhance the process in the logical fashion. In the first step, the potential opportunities or the
crises may be focused as well as catalyst for changes must be created. A powerful alliance
can be created that help the employees to develop the strategies to achieve the vision. Vision
should be created that support in change effort; it should be communicated using the bottom-
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DIPLOMA OF BUSINESS 11
up approach. The hurdles to change should be removed as well as the employees should be
motivated to encourage them for risk taking. The sixth step in such model is to establish the
short term wins that help the employees to change their behaviour as well as attitude slowly.
The seventy steps is to build on the changes, the company should keep communicating their
vision, removing obstacles as well as delivering the benefits. In the last, anchor the change.
The management should embed it into the organizational procedure, operating models as well
as into day to day work of the individual (Termeer, Dewulf, and Biesbroek, 2017).
From the above analysis it can be concluded that both hard as well as soft approaches of the
change management are necessary. Both hard and soft culture can participate in the growth of
business by freeze pay-rise, greater transparency as well as less hierarchical standards. There
are certain examples as well as theoriesused in the above paper cover the manner
organizations can implement the changes through drastic action or evolutionary changes. The
change management is one of the tools that majorly focus in how teams as well as people are
affected by the transition. The management can apply different theories of motivation to
motivate the employee and for changing the culture; the management can use Kotters eight-
step models that can be implemented for the successful change management.
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DIPLOMA OF BUSINESS 12
Part B
Section A
Proposed Training Program
The conventional teaching as well as training is majorly based on the knowledge or skills
transfer, however it does not address the growth of individual as well as potential particularly
well. The main reason behind such thing is due to the conventional skills or knowledge
transfer the unusual assume which includes what the individual need to learn and the best
manner in which they can learn it (Grimmelikhuijsen and Feeney, 2017).
The subject matter supposed to be focus on the needs of the organization, or need to pass the
exams that is mostly different from an individual natural strengths as well as preferred
personals direction. The experimental learning is one of the powerful manners to address the
growth of individual and potential that is commonly neglected approach to teaching as well
as developing the individual. The traditional perspective teaching as well as training
majorlyfocused on external needs typically of the companies or to pass or gain the
qualifications. Therefore, it is required to best sort of learning and development method that
can satisfy the needs of organisational as well as external. The balanced method can satisfy
need of organizational and external as well as also support the employee to grow
confidentially (Veselovsky, Kirova, and Idilov, 2015).
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DIPLOMA OF BUSINESS 13
Information Flyers
Proposed Training Structure
The training will be designed to address several managerial skills which are important for
building a robust as well as productive organization. The management will provide group
training to their employees due to the certain reason:
It would help the employees to enhance their confidence by participating in the task
with the group of individuals.
It helps in enhancing the coordination level among the individuals in the workplace
It also increases the environment of confidence that forces the individual to learn
more quickly and more efficiently (Anderson, 2016).
Proposed Training Activities
Firstly, the induction will be taken by the seniors management of the employees in which
they give brief knowledge about their business or company to the employees.
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DIPLOMA OF BUSINESS 14
Second, training of communication skills will be providing to the employees and their staff to
enhance confidence level among them.
After which training of problem-solving skills will be provided to the staff that increase the
level of adoption among them.
Team Work training will be provided to the employees to improve the culture in the
organization.
Training of personal learning and performance will also arrange for the employees that would
help them to adopt any changes occur in the company
Motivation, Judgement as well as Leadership skills are provide to the employees that would
help them to improve their overall performance as well as enhance their capabilities to
achieve the targeted goal (Gerasimov and Gerasimov, 2015).
Part B
Questionnaires for Survey Sheet
Q1: Since how many years you are working in the organization?
a. 0-3 years
b. 3-6 years
c. 6-10 years
d. More than 10 years
Q2: Do you like to attend the program of training?
a. No
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DIPLOMA OF BUSINESS 15
b. Yes
Q3. Do you think that training is essential for developing the skills of employee?
a. No
b. Yes
Q4. Which method is effective for training?
a. Coaching or Lecture
b. Programmed Instruction
c. Conference
d. Step by Step Instruction
Q5. Do you have experience any changes in efficiency of working after being trained?
a. No
b. Yes
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References
Aarons, G.A., Ehrhart, M.G.and Farahnak, L.R. (2015) Leadership and organizational change
for implementation (LOCI): a randomized mixed method pilot study of a leadership and
organization development intervention for evidence-based practice
implementation. Implementation Science, 10(1), p.11.
Amui, L.B.L., Jabbour, C.J.C., de Sousa Jabbour, A.B.L. and Kannan, D. (2017)
Sustainability as a dynamic organizational capability: a systematic review and a future
agenda toward a sustainable transition. Journal of Cleaner Production, 142(7), pp.308-322.
Anderson, D.L. (2016) Organization development: The process of leading organizational
change. Australia: Sage Publications.
Dwertmann, D.J., Nishii, L.H. and Van Knippenberg, D. (2016) Disentangling the fairness &
discrimination and synergy perspectives on diversity climate: Moving the field
forward. Journal of Management, 42(5), pp.1136-1168.
Gerasimov, B.N. and Gerasimov, K.B. (2015) Modeling the development of organization
management system. Asian Social Science, 11(20), p.82.
Gil, A.J. and Mataveli, M. (2016) Rewards for continuous training: a learning organisation
perspective. Industrial and Commercial Training, 48(5), pp.257-264.
Golini, R., Kalchschmidt, M. and Landoni, P. (2015) Adoption of project management
practices: The impact on international development projects of non-governmental
organizations. International Journal of Project Management, 33(3), pp.650-663.
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DIPLOMA OF BUSINESS 17
Grimmelikhuijsen, S.G. and Feeney, M.K. (2017) Developing and testing an integrative
framework for open government adoption in local governments. Public Administration
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Hanaysha, J. (2016) Examining the effects of employee empowerment, teamwork, and
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Jenner, P. (2016) Social enterprise sustainability revisited: an international
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Lozano, R., Ceulemans, K., Alonso-Almeida, M., Huisingh, D., Lozano, F.J., Waas, T.,
Lambrechts, W., Lukman, R. and Hugé, J. (2015) A review of commitment and
implementation of sustainable development in higher education: results from a worldwide
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Namada, J.M. (2018) Organizational learning and competitive advantage. In Handbook of
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Ortiz‐de‐Mandojana, N. and Bansal, P. (2016) The long‐term benefits of organizational
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DIPLOMA OF BUSINESS 18
Rauter, R., Jonker, J. and Baumgartner, R.J. (2017) Going one's own way: drivers in
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Schieffer, A. and Lessem, R. (2016) Enterprise as a Force for Good: A Western
Organisational Perspective. In Integral Development (pp. 445-460). Australia: Routledge.
Termeer, C.J., Dewulf, A. and Biesbroek, G.R. (2017) Transformational change: governance
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Veselovsky, J.A., Kirova, I.V. and Idilov, I.I. (2015) The strategy of a region development
under the conditions of new actual economic. Mediterranean Journal of Social
Sciences, 6(5), p.310.
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