Impact of Training and Development on Employee Performance: A Study on Tesco

Dissertation in business
studies
(“To analyse the impact of training and
development to enhance employee performance. A
study on Tesco.”)

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
PART 1: AIMS, OBJECTIVES RESEARCH QUESTIONS AND RATIONAL..........................2
Aims:...........................................................................................................................................2
Objectives:..................................................................................................................................2
Research questions:.....................................................................................................................2
Mapping......................................................................................................................................2
Rationale:....................................................................................................................................3
PART 2: LITERATURE REVIEW.................................................................................................4
Case study...................................................................................................................................6
PART 3: METHODOLOGY...........................................................................................................7
PART 4: ANALYSIS OF THE CASES........................................................................................10
Frequency distribution table......................................................................................................10
Interpretation.............................................................................................................................10
PART 5: DISCUSSION.................................................................................................................15
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX....................................................................................................................................21
Questionnaire............................................................................................................................21

INTRODUCTION
Training and development basically involve with improvisation of that is processed
within team or by individual. It also refers to suitable activities that is used to create and develop
moderate level of skills and knowledge with this working efficiency and its productiveness get
advanced in specified manner. The training program enhance the working capability and with
this employee relation and its retention get sustained over longer period of instance. It is also
being used to advance and process higher values through which learning capability and working
efficiency both get improvised on regular basis (Maheshwari and Vohra, 2018). It is a short term
process that is more reactive under which operational fundamentals are enhanced with
continuity. It aids to develop better level of skills and development and progressed with adequate
belief and purpose such as lowers the attrition rate as in this value credibility is increases in
beneficial manner. In addition, it aids an individual to prepare for upcoming challenges which is
also be developed in support of pre-emptive process that induce continuous level of influence
and for this working credibility and probability to attain higher attractiveness and retention is
affected on regular basis.
It boosts satisfaction of workers as with this they have appreciate building of new skills,
improvisation of job performance, working potential as with this continuous level of
opportunities is created in which employee growth and its development is processed. It defines
certain activities as with this performance and productiveness is attained and in this development
is attained as by making optimised utilisation of resources, improvisation and advancement of
quality and safety, working morale and corporate image and advancement of organisation culture
and values. There is various advantage of training as well as development such as it aids
employee advancement that is related to improvisation of individual skills and knowledge,
creation and development of better job position, it kept employee more motivated through which
contribution level of enhanced. Training is basically provided to the individual as with
consideration and fulfilment of loop holes. It is a managerial program that is provided to
influence behaviour, role playing, enhancement of human relation, development of managerial
skills, simulation and many other basis as well.
The training usually improvises both quality and quantity of working force under which
base on an individual to learn and accept changes in positive manner is developed in beneficial
manner. Moreover, it advances the survival and long term growth of an individual that
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furthermore exposes working trends within professional fields (Noe and Kodwani, 2018). It is a
major function that is played by HR department and it is due to the fact that most of organisation
faces cut-throat competition and in this ability to improvise skilled human workforce with this
capability to develop competitive advantage is processed with perfection. The dissertation below
is based on Tesco and it is a multinational merchandiser and groceries with having headquartered
in Welwyn Garden city, UK. The dissertation below comprises of aims, objective, questions,
rationale, literature review, methodology, analysis of case along with thematic analysis.
PART 1: AIMS, OBJECTIVES RESEARCH QUESTIONS AND
RATIONAL
Aims:
“To analyse the impact of training and development to enhance employee performance. A
study on Tesco.”
Objectives:
 To understand the importance of training and development within an organization.
 To analyze the impact of training and development on employee performance.
 To determine the challenges faced by Tesco due to lack of training and development.
 To identify the strategies that can be implemented in order to overcome the challenges.
Research questions:
 What is the importance of training and development within an organization?
 What is the impact of training and development on employee performance?
 What are the challenges faced by Tesco due to lack of training and development?
 What are strategies that can be implemented in order to overcome the challenges?
Mapping
It has been used by researcher to make adequate control over various strategies and initiatives
due to which working proficiency and its productiveness get developed in constrained mode.
There is sustained modification as by mapping and during this possibility to attain beneficial
outcome is attained over timely mode. It is resulted of profitable completion of task through
which benefits, strategies and challenges processed during training and development is attained
in profitable manner. The induction and processing of training and development is essential and
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have direct impact over performance and productiveness of employee (Rahayu, Rasid and
Tannady, 2019). In this working ability and its attractiveness both indulge with perfection and
with this management get implemented adequate strategies and take suitable initiative as per
necessity. It improvises the rate of task completion and its attentiveness with this possibility to
attain sustained result is processed with adequateness. As with support of mapping, risk
credibility and its assessment is controlled and managed and under this probability to collect
suitable ending in timely frame is processed with effectiveness. In this task is divided and
segmented in disciplined manner and with this accurate changes are implemented as per
requirement and with this possibility to make adequate changes is developed with better
sufficiency.
In this methodology also assist to develop and design accurate strategy, approach, data
collection approach and timescale with this research is conducted in possible manner. Moreover,
information is collected and analysed with support of secondary data and with this literature
review is conducted as it assists to make modified level of changes in balanced mode. Afterward,
thematic analysis is processed that is dependent over both qualitative and quantitative basis and
in this information is collected with accuracy that is helpful for business to implement favoured
changes as per requirement of training and development.
Rationale:
The reason behind the conduction of this research is to acknowledge about training and
development as with this probability to attain better working standards and credibility is
developed in systematic manner. As training and development is major prospect with this
possibility to get connect with standardised goals and objectives is developed in prior basis
through which probability to attain long term growth and development is processed with
perfection. It assists the employee to advance learning as well as working captaincy that
furthermore aid to gain higher level of proficiency with this credibility to resolve higher level of
challenges is deducted with timely constrained. It is helpful for both personal and professional
bases under which capability to advance and improvise working standard is controlled and
managed with adequateness (Susomrith, Coetzer and Ampofo, 2019). In terms of personal basis,
it assists to gain better knowledge about the requirement and acceptance of training and
development within an organisation. In this as a researcher learning skills and its resultant get
advanced in favourable manner. For this efficiency of working is attainment of adequate target
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that is comprised with adequate goal and objective is processed in timely frame. Moreover, it
also improvises critical thinking skills through which ability to analyse both positive and
negative impact over workers as due to training and development is enhanced with
productiveness. In addition, team working also enhanced with this possibility to collect and
attain sustained outcome is improvised in balanced mode. In this possibility to collect
appropriate information and its segmentation both get developed in possible manner that aid to
attain better working condition along with continuous advancement and collection of prior
information is developed that collectively enhance productiveness in balanced mode.
In relation to professional basis, it aids to accomplish standardised outcome within
working consequences and in this possibility of management to advance training and
development is progressed with perfection. In this capability of an organisation is increases
through which rate of retention and attraction of potential employee is processed with perfection.
In addition, management ensure to measure certain loopholes and then offered adequate training
as per necessity and requirement. It is also being helpful to design and develop various strategies
that is resultant of adequate implication of sustained functions within which working efficiency
and its effectiveness get advanced in favourable manner.
PART 2: LITERATURE REVIEW
What is the importance of training and development within an organization?
According to the viewpoint of author Emma dudley, 2018, as the first benefits , that is
sometimes overlooked, there is so much focused areas of improvement like retention and
development of the employees within the organisation. The training and development within the
organisation can improve the interpersonal skills of the employee. This gives confidence to the
employees for facing the challenges within the organisation, because there are so much problems
are coming time to time within the organisation. So, this training and development in the
organisation is needed in the organisation because to build a more skilled employees within the
organisation. Although, this also helps to boost the skills and knowledge of the employees. This
also increases the employee engagement programs within the organisation that means the
company is looking for the continuous development and ways of attention and giving time to
time appreciation to their employee, for encouraging them to work efficiently within the
organisation.
What is the impact of training and development on employee performance?
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