Importance of Human Resource Development Assignment

DISSERTATION

Table of Contents
TITLE .............................................................................................................................................1
CHAPTER 1: INTRODUCTION ...................................................................................................1
1.1 Overview of research............................................................................................................1
1.2 Background of TESCO.........................................................................................................1
1.3 Aim of Research....................................................................................................................1
1.4 Objectives of Research..........................................................................................................2
1.5 Questions of Research...........................................................................................................2
1.6 Rationale and significance of study .....................................................................................2
CHAPTER 2: LITERARTURE REVIEW......................................................................................2
Concept of Holistic Perspective of an Organisation and its Role in Business Growth...............3
The Significance of Implementing HRM from the Holistic Perspective in Tesco Plc...............4
Potential Influence of Effective HRM from the Holistic Perspective of Tesco Plc. on the
Strategic Thinking and Formulation...........................................................................................6
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................7
CHAPTER 4: RESULTS/FINDINGS.............................................................................................9
CHAPTER 5: ANALYSIS/EVALUATION OF RESULTS/FINDINGS.....................................12
Evaluation of secondary data....................................................................................................12
Concept of Holistic Perspective of an Organisation and its Role in Business Growth.............12
The Significance of Implementing HRM from the Holistic Perspective in Tesco Plc.............13
Potential Influence of Effective HRM from the Holistic Perspective of Tesco Plc. on the
Strategic Thinking and Formulation.........................................................................................13
Evaluation of primary data........................................................................................................13

CONCLUSION..............................................................................................................................26
RECOMMENDATIONS...............................................................................................................27
REFERENCES..............................................................................................................................29

TITLE
“An investigation to analyse the importance of developing effective HRM from the
holistic perspective of an organisation and its impact on strategic thinking and formulation. A
case study on Tesco Plc”.
CHAPTER 1: INTRODUCTION
1.1 Overview of research
Human resource management introduces as an useful process of recruiting, selecting,
providing orientation, inducting employees, appraising employee's performance, imparting
training and development etc. (Mazur, 2015). All these are consider effective process which will
help an organisation to retain employees for long time and accomplish better outcomes within
given time period. Along with this, Holistic organisational development refers as development
activity looking at the entire organisation, people culture, system etc. Development of human
resource management is most essential for an organisation in its whole development and success.
Holistic perspective in an enterprise is more essential for developing proper human resource that
supports an organisation in accurate strategic thinking and formulation. For this dissertation,
TESCO is a given British multinational general and groceries merchandise retailer in UK.
1.2 Background of TESCO
TESCO is a British multinational general and groceries merchandise retailer. It was
founded in 1919 by Jack Cohen and headquartered in Welwyn Garden City, Hertfordshire,
England, United Kingdom. In this organisation, HRM department work with many other
departments with aim to achieving long term goals and objectives within given time duration.
Main aim of the organisation is to holistically develop human resource management in regards to
aid the strategic thinking as well as formulation also. Thus it develop value in processing the
operations and functions of TESCO within the commercial centre.
1.3 Aim of Research
Main aim of this research is ”To analyse the importance of developing effective HRM
from the holistic perspective of an organisation and its impact on strategic thinking and
formulation”. A case study on Tesco Plc.
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1.4 Objectives of Research
 To understand the concept of holistic perspective of an organisation and its role in
business growth.
 To determine the significance of implementing HRM from the holistic perspective of
Tesco Plc.
 To evaluate the influence of effective HRM from the holistic perspective of Tesco Plc. on
the strategic thinking and formulation.
1.5 Questions of Research
 What is the concept of holistic perspective of an organisation and its role in business
growth?
 What are the significance of implementing HRM from the holistic perspective of Tesco
Plc?
 What are the potential influence of effective HRM from the holistic perspective of Tesco
Plc. on the strategic thinking and formulation?
1.6 Rationale and significance of study
Main rationale behind selecting and doing this research is to analysing significance of
developing effective HRM from the holistic perspective of an organisation and its impact on
strategic thinking and formulation (Rok and Mulej, 2014). This research is most important in
both perspective such as academic and personal manner. It is biggest topic which will help an
investigator by improving its time management skills, literature review skill, data analysis and
data interpretation skill. This research will also support an organisation by providing accurate
information about the significance of human resource management in thinking and formulation
of strategy.
CHAPTER 2: LITERARTURE REVIEW
Literature Review can be defined as the already published information by an individual
or group of individuals on a particular research area or topic. The main purpose of literature
review is to present the ideas and research of another person in context of the the topic whether
in favour or against of. Literature Review is based on the findings or research done by an
individual that is presented as the secondary source for the use of other people.
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Concept of Holistic Perspective of an Organisation and its Role in Business Growth
According to BILLY CHEUNG, 2018, Holistic refers to the overall development of an
individual, organization or anything else. But the consideration should focus on not only on one
aspect but on the overall aspects of the business in order to be considered as the Holistic
Approach. For example, if we consider Holistic Marketing Strategy so this does not mean that it
will focus on only one concept but everything which relates to marketing of the product. As
marketing is not only linked with the the promotion of the product, but also covers other aspects
such as the arrangement of marketing campaign programs that could also help in the growth and
development of the programs. The implementation of the marketing processes are also linked
with holistic marketing concept.
According to James Birrell, 2018, the concept of holistic perspective for organisations is
considered with the overall growth and development of the organisations. The following
approach relates with the development of organisations in all the related contexts. It is related to
the departmental development of organisations, infrastructure developments, workplace
development, rules an regulations development and many more. Development does not relate to
any one factors but it is the consistency of overall factors of an organisation that helps in creating
the overall positive impacts on the image of the organisation (Pluta and Rudawska, 2016).
Seems to sat that in case the workplace is developed than it will be beneficial only for the
employees and the satisfaction of the employees will increase, but it will not impacts upon the
satisfaction level of the customers at all. So for making improvement in the customers
satisfaction, the importance to product design, quality, marketing, marketing campaigns,
promotional activities should also be taken into consideration and initiated. Likewise the
consideration should also be taken about the government, suppliers and many more people that
impacts upon the working of an organisation. The collection of these helps and contributes
towards the overall development of the organisations. So with the application of this perspective
in the organisation, it will be possible for it to ensure proper growth and development of the
organisation. It will also provide them with various benefits such as the increase in the quality of
products and services of the company, increase employees and customer satisfaction and many
more. Due to these reasons, it will be helpful for the company to adopt the holistic approach in
the working of the company so that improvement could be ensured.
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In accordance with James Birrell, 2017, with the help of the holistic perspectives, it will
become easy for the companies to ensure proper growth and development of the organisation, it
is because of the changes in the ways of working of the company, use of new and automated
machines and equipments which will help in increasing the pace of production and reduce the
cost of production of the company will also related to creating better relation and coordination
among the employees and with the management also. So the contribution made will help in the
proper and sustainable growth and development of the organisation. As the companies will work
on the overall perspectives of development, so the impact will be positive as the company has
worked on all the level of development and the satisfaction of all the aspects covered will
provide about the growth and development of the organisation. As such for the companies the
satisfaction of customers, suppliers, government, shareholders, stakeholders, managers,
employees are very important and the company should look onto the satisfaction level of all the
aspects that could contribute in the success of the organisation. Overall, in the holistic
perspective of the organisation, it can be said that the focus of the organisation should be on the
all the aspects that could impacts the organisation in both the positive and negative ways. For the
example, the consideration about the government could also be taken as with the help of
following properly the rules and regulations made by the government, it will be possible for the
company to reduce the government intervention in their working and could also get some help
and support from the government.
The Significance of Implementing HRM from the Holistic Perspective in Tesco Plc
According to Anna Pluta, 2019, the application of holistic approach in the human
resource department will prove to be very beneficial for the companies such as Tesco. There are
many benefits that could be availed by companies with the application of Holistic Approach in
their working such as the organisational acceleration. As there are many changes in the
organisation that takes place from time to time and for the adoption of these changes it is
important for the companies to look over the personnel as they are ready to accept the changes.
As the businesses are operated in ever changing environment and for this it is miportant for the
human resource department to make rectuiment of those people woh are ready to accpet changes
easily, it is not for the benefit of the organisation but also for the benefit of their employees also.
As the employees will get many new things to learn and this will also lead to the development of
their own skills and abilities.
4

Their skills and efficiencies will also increase. It is because fir the development in their
skills and abilities they will be provided with the some training and development programs
where they will be taught about the new ways of working, the problems faced by them will be
resolved in order to create confidence in them that they could also do that and in this way the
process of implementatin of change in the organisation will take place. So the development of
the skills and competencies of the employees will also contribute towards the success of the
organisation because the investment made by the company on the training and development of
the employees will directly provide benefit to the organisations such as Tesco. The employees
will work with the new ways of working of the organisation which will impact positively on the
cost of production of the organisation which is reduced cost of production and with the help of
this, Tesco will achieve efficiency in its working and will earn more profits or will provide the
products to their customers at affordable prices which will help in good image of the company in
the markets. It will be easy for lower level people also to have the products and services of the
company and this will help in increasing the customer base of the company. So it is important for
the companies like Tesco to focus on the implementation of Holistic Perspective in the Human
Resource Management that could help in the overall growth and development of the organisation
by Tesco.
So the improvement by Tesco could be made in the strategies related to their recruitment,
selection, training rewards, job design, status and security and many other factors of employees
and the company and the outcomes of which will result in the motivation ,cooperation,
involvement, high productivity, low employee absenteeism and many more. These factors will
provide the company with many positive outcomes that could help in the growth and
development of the company. As the improvement in these terms will also help the company in
getting the right people and who really wants to work for themselves and the company. For
example, the improvement in recruitment and selection methods will reduce the crowd of
candidates appeared for the interview by making the process more complex and this will also
help the interviewee to conduct interviews in a better way and free mind so that the decisions
could be made best in the favour of the companies.
An organisation like Tesco when looks from the perspective of HR than the main
consideration taken is about the people working in their organisation and this relates with the
employees and the human potential available to the business. The main purpose of HRM is to
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ensure that the organisation is able to achieve success from the employees working in the
organisation. Human Resource Department is mainly considered with the personnel so this
department will make sure that the performance of organisation is not lacking behind due to the
lack of personnel in the organisation. HRM can be defined as the philosophy of people
management in an organisation as this philosophy is based on the assumption that human
resources are uniquely important for the success, growth and development of an organisation.
The holistic approach is closely related to the system approach which is a system of set of
interrelated elements, which forms a single functional entity. So, due to the above provided
benefits and significance, the application of Holistic Approach in HRM Perspective of Tesco is
important.
Potential Influence of Effective HRM from the Holistic Perspective of Tesco Plc. on the
Strategic Thinking and Formulation
According to Tom Starner, 2019, in many terms the influence of HRM could be seen on
the way of thinking and formulation of strategies by an organisation. As the Holistic Perspective
takes into consideration about the overall situation or it can be said that the consideration about
the overall development of the organisation is taken. This will help the individual who is
formulating the strategies to think critically more and more times on the work he is working
upon. It is because the consideration about the overall perspective of the organisation should be
taken into consideration. This makes the strategy formulator to come to conclusion at the when
the strategy has been formulated for the welfare as a whole. The HRM of Tesco should also take
into consideration about the vision of the organisation as the strategies formulated should also
take into consideration about the vision of the company, it should not loose its directions. For
example, the HR Department while formulating the policies for the organisation could make sure
about the pay and compensation of the employees, workplace security and condition could be
taken into consideration. Looking at some more could be about the culture that should also be
taken into consideration at the time of making strategy for the company. It is because the
performance of employees are mostly dependent on the culture of the organisation and how
much the strategy formulated is looking upon the culture (Kowalski and Loretto, 2017).
For the strategy development for the overall organisation, the HR Department could
create effectiveness only in relation to the duties for which this department is provided with.
There are many models which are propounded by different authors and could be implemented in
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the practises of organisation for the development by applying the Holistic Approach. These are
models are the Harvard Model, Guest Models, Becker et al. Model, Jackson, Schuler Model,
Armstrong Model. The following above mentioned models are used for the purpose of
implementing holistic approach in the working of organisations such Tesco. For the betterment
of employees working in an organisation, the HRM could think off the monetary and non-
monetary benefits to be provided to their employees which could also prove as to be their means
of motivation and will help in increasing the efficiency of the organisation. It is because the
employees of Tesco will be motivated and this will lead to increase their performance. With the
help of motivated workforce, it will become easy for the organisation to achieve their goals and
objectives in the easiest way possible.
The main focus of these models are on the improvement in the outcomes and
consequences which should be positive (Gyepi-Garbrah and Asamoah, 2015). With the help of
these models, the HRM Practises could be improved such as delegated levels of authority,
responsibility, power, recruitment, selection, appraisal, pay systems, motivation and many more.
The improvement made by the HR Department in these practises will help the organisation in
increasing the outcomes and performance of the working of the employees. So good
implementation of the strategies will provide Tesco with many positive benefits such as the
increase in commitment, competence, cost effectiveness, individual wellbeing, and social
wellbeing. These kinds of positive impacts will be drawn on the employees and on the
organisation with the help of good implementation of the strategies. This could only be possible
with the help of effective decision making process of strategy formulator that is able to
understand the condition the employees of the organisation and could work for the benefit of all.
CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is the scientific and theoretical aspects about different methods
which are implemented for completing investigation. With the help of research methodology
framework, it is easy to know about different tools and techniques which makes reader aware
about reason behind use of specific technique. In order to understand research methodology
completely and in- detail, “Research Onion”. Some tools and techniques are discussed as under-
Research philosophy: Research is one of the concise work which involves theories to be
the involves in its own completion. For the purpose of this project, there are mainly two types of
researcher philosophy are classified which are classified into two types: interpretivism and
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positivism. According to the topic, interpretivisim philosophy is applicable, in this research
project which would be easily assisted to evaluating data or information effectively (Stariņeca,
2017). On different side, there is also one more positivism philosophy which has not been
applicable here appropriately in order to forward out the research activity in the systematic
manner. These philosophy will be applicable, understanding situation of this research project and
then apply accordingly.
Research Approach: Inductive and deductive are consider best approach of research used
by researcher to collect quality and in-depth information about the study. According to the topic,
inductive approach is more suitable because it will help an investigator to gather proper
information about the topic and gain better outcomes for further research. The major reason
behind selecting this approach to conduct the research effectively and reach out to the valid
conclusion or results in less time period (Panos and Bellou, 2016) This approach is one necessary
approach, with the help of which business outcomes is expected to be achieve in lesser time
period. For purposes of this report, inductive approach will also be carry forward to complete
this project in given time point.
Research Choice: There are basically two types of research which is qualitative and
quantitative. Under qualitative research, information or data are gather in form of quality
manner. On the other side, in case of quantitative research, information are collected in the form
of numbers, facts or figures. (Dundon and Rafferty, 2018). Both type of research are essential but
according to the study, qualitative research is more suitable and valuable because it will help an
investigator to identify accurate response from selected respondents. In the research, variable of
it is defined and fixed, but variable to extent of methodology will be useful in it.
Time horizons: Time horizon is considered as the most prominent tool for the research
which would assist researcher to led clear commencing and completion of the time duration for
completion of this project report activities. Gantt chart will be uses here as the productive kind of
the graphical presentation tool which is helpful assist researcher to finishes each and every
activity of this project even before given time period. (Haddock-Millar, 2016) In this research
project, time duration of the project is need to be defined and plans in advance to ascertain
productive outcomes to ascertain productive results in given time period.
Research methods- There are specific methods in which research are conducted to make
it reliable and authentic. There are two methods of conducting investigation i.e. qualitative and
8

quantitative method. Qualitative research method refers to the understanding about opinion,
ideas, and thoughts through hypothesis for potential investigation (Pereira, Malik and Froese,
2017). This method covers uncovered trends and thoughts which might affect decision making of
research regarding solving problem. Under this method, sample size is small and respondents are
selected to fulfil quota. While quantitative research method is effective in order to quantify the
numerical data with use of statistic approaches.
Under this method, there is use of scientific tools for collecting view. This method is not
understood by reader because of complex techniques, but structure of this method I easy as
compared to qualitative research. In this investigation, qualitative research method is used
because representation of information is simple as graphs and charts which is understood by
reader. Under this method, subject knowledge is evaluated in more detailed form and this gives
data on the basis of human experience and their observations.
Data sources- Data sources is the method to collect appropriate and correct data from
different sources for the purpose of providing relevant recommendations and conclusions. There
are two sources for collecting information i.e. primary and secondary information. Primary
information refers to the process to collect information from respondents. In this method, there is
direct relationship between researcher and individual so this method gives correct and authentic
information about importance of developing effective HRM policies for holistic development of
Tesco plc (De Prins and et. al., 2014). Primary information can be collected through survey,
questionnaire, personal interview, etc.
While secondary source of information refers to method in which information which is
collected by someone else is used for providing recommendations and conclusions. Under this
source information is collected from newspaper, magazines, journals, online sources, etc. With
the help of secondary method, conceptual ides can learn.
Primary information is collected in this investigation through questionnaire.
Questionnaire is the form of method in which questions related to effective HRM policies for
holistic development of organization is asked with respondents. In this dissertation, both primary
and secondary sources of collecting information are used through which complete and absolute
information can gain (Chung, Sparrow and Bozkurt, 2014).
Research sampling- Sampling is the method through which information is collected from
some respondents because it is not possible to collect information from whole population. There
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are two methods of sampling i.e. probability and non-probability sampling. In this investigation,
random probability sampling is used because respondents are selected on random basis hence
bias free data is collected which makes investigation appropriate and relevant.
Research ethics: Research ethics into the primary research will be used extensively to
makes ensure about an output of study that is considered have to be relevant and robust. For this
the research report, there are mostly three principles which are applied into the research such as;
anonymity, confidentiality and informed consent (Kaufman, 2015) For the purpose of an
anonymity, details of all research personnel are not included in considerations and also not
linked to other primary research process. For informed approval, researcher should have to be
put consideration about an accurate level of a correct information about the complete research
objectives to one and each of the research personnel which will be help for them to an effective
completion research systematically & productively.
Research limitation: In this research report, various limitation or issues has been founded
by the investigator to structures and also decides the formulating research aims & objectives,
deciding and also implementing on to the data collection methods, selection of the sample size,
less support of the previous studies into the research area, scope for higher discussion along with
many other. All these are major limitation which will impact on researcher while doing each
activities of research. The purpose of this report is to found goals or objectives into an effective
or compulsive manner of undertaking research aims or objectives.
In this research, limitation such as lack of he sufficient time or resources such as skilled
manpower, technology, funds and also budget with support of activity of this research project
would be done.
Research reliability and validity: Reliability and validity of research is mainly depend on
research instrument which is questionnaire and taking question and their answer from one person
or another. Also, research reliability and validity is depends on how investigator on the topics of
the research. This will helps the researcher to check legality of the research information or
knowledge to gather in given time point (Ringle and et. al., 2018). In reliability, focus will be on
quality data and information, purpose of which is to accomplishes researcher purposes or goals
and target into defined point of time. This is majorly used to check suitability and frequency of a
data and information to be collected in given research time estimated.
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CHAPTER 4: RESULTS/FINDINGS
QUESTIONNAIRE
Q1) Are your aware about the concept of human resource management and its role in business
growth?
a) Yes
b) No
Q2) Human resource management plays a crucial role in improving the performance of an
organisation?
a) Agree
b) Disagree
Q3) Are you satisfied with the working condition of Tesco plc?
a) Yes
b) No
Q4) Do you think, holistic approach must be consider by HRM department while developing
strategies?
a) Yes
b) No
Q5 Are you satisfied with the performance measurement system of Tesco plc?
a) Yes
b) No
Q6 Do you think there is requirement of improvement in performance evaluation techniques of
Tesco plc?
a) Yes
b) No
Q7 As per your view point, does implementation of holistic approach creates positive result in
HRM operations?
a) Agree
b) Disagree
Q8 Do you think holistic approach of HRM support Tesco in improving its financial position at
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marketplace?
a) Agree
b) Disagree
Q9 Does usage of holistic approach helps Tesco plc in enhancing its product portfolio?
a) Yes
b) No
Q10 According to your opinion, implementation of holistic approach in HRM practices support
in increase employee retention and satisfaction?
a) Yes
b) No
Q11 Is holistic approach helps in improving the management of human resource that leads to
business success?
a) Agree
b) Disagree
Q12 Does usages of holistic approach helps TESCO in its business expansion at international
scale?
a) Yes
b) No
Q13 Provide recommendation to Tesco plc so that they can use holistic approach effectively in
HRM.
Frequency table
QUESTIONNAIRE
Q1) Are your aware about the concept of human resource
management and its role in business growth?
Frequency
a) Yes 30
b) No 10
Q2) Human resource management plays a crucial role in improving
the performance of an organisation?
Frequency
12

a) Agree 25
b) Disagree 15
Q3) Are you satisfied with the working condition of Tesco plc? Frequency
a) Yes 20
b) No 20
Q4) Do you think, holistic approach must be consider by HRM
department while developing strategies?
Frequency
a) Yes 33
b) No 7
Q5 Are you satisfied with the performance measurement system of
Tesco plc?
Frequency
a) Yes 25
b) No 15
Q6 Do you think there is requirement of improvement in
performance evaluation techniques of Tesco plc?
Frequency
a) Yes 30
b) No 10
Q7 As per your view point, does implementation of holistic approach
creates positive result in HRM operations?
Frequency
a) Agree 30
b) Disagree 10
Q8 Do you think holistic approach of HRM support Tesco in
improving its financial position at marketplace?
Frequency
a) Agree 20
b) Disagree 20
Q9 Does usage of holistic approach helps Tesco plc in enhancing its Frequency
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product portfolio?
a) Yes 30
b) No 10
Q10 According to your opinion, implementation of holistic approach
in HRM practices support in increase employee retention and
satisfaction?
Frequency
a) Yes 25
b) No 15
Q11 Is holistic approach helps in effective management of Tesco
Plc's employees that leads to business success?
Frequency
a) Agree 30
b) Disagree 10
Q12 Does usages of holistic approach helps TESCO in its business
expansion at international scale?
Frequency
a) Yes 20
b) No 20
CHAPTER 5: ANALYSIS/EVALUATION OF RESULTS/FINDINGS
Evaluation of secondary data
Concept of Holistic Perspective of an Organisation and its Role in Business Growth
The following concept of Holistic Approach introduced, if implemented in the right ways
will provide the company with various benefits and will also help in the achievement of the goals
and objectives of the company (Kramar, 2014). As Billy Cheung has said about the Holistic
Marketing Strategy which considers about the overall consideration of the marketing strategy. So
this perspective is simple and could be easily implemented in the organisation but looking on the
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overall could create difficulties for the organisation as it is not much easy for the company to
implement.
The Significance of Implementing HRM from the Holistic Perspective in Tesco Plc
From the perspective of Anna Pluta, the significance of Holistic Perspective is related to
the easy adoption of changes happening in the organisation. But there are also some other
benefits that could also prove to be beneficial for the growth and development of the
organisation. In Tesco, it could help in the improvement in the overall working condition of the
company. It is because the human resource department is the most important department that
could provide the company with the good and talented employees. So with the help of these
employees, it will be possible for the companies like Tesco to achieve their goals and objectives
with full efficiency and effectiveness (Harley, 2015).
Potential Influence of Effective HRM from the Holistic Perspective of Tesco Plc. on the
Strategic Thinking and Formulation
In case of effective HRM, there are many benefits with which Tesco will be provided
with. The influences in the strategy formulation and thinking will be impacted. As firstly the
thinking will only be related to the their own department but now the consideration is about the
overall company. The perspective of all the employees in the organisation will be taken. So the
point of view presented by Tom Starner is also true to much extent. Tesco will be able to
formulate long term policies and strategies for the growth and development of the organisation.
This will help in enhance the thinking area of the management and employees also as from the
short perspective to large perspective (Ehnert, 2014).
Evaluation of primary data
Theme 1: The concept of human resource management
Q1) Are your aware about the concept of human resource
management and its role in business growth?
Frequency
a) Yes 30
b) No 10
15

Interpretation:- Human resources management is consider as one of the most essential
part of an organisation as this functional unit is responsible for ensuring proper execution of
operations performed by employees toward the accomplishment of organisational goal. Hence it
is a major concept over which whole procedure of company depends as this department is
responsible for the formulation of policies. By conducting investigation over employees it has
been found that 30 out of 40 respondents said they are aware about the concept of human
resource management and manner in which it support in organisational growth as well as
success. But on the other side 10 respondents said that they have little knowledge about human
resources management as they are not clear about the operations or action that HRM department
undertake for business growth.
Theme 2: Human resource management help in improving the performance of organisation
Q2) Human resource management plays a crucial role in improving
the performance of an organisation?
Frequency
a) Agree 25
b) Disagree 15
16
a) Yes b) No
0
5
10
15
20
25
30
30
10 Frequency

Interpretation:- Human resource department work toward the effective management of
employees that are working within the organisation by improving their working culture and
formulating policies or strategies over which employees work. From the above mentioned
information it has been found that 25 out of 40 respondents are agree with the fact that HRM
plays an essential role in improving the organisational performance. This is because HRM
department organise several induction program to make employee aware about their part of work
and also provide training to them for enhancing their knowledge as well as skill that contribute
toward improving organisational performance at large. On the other hand 15 respondents said
that they are disagree with the fact that HRM helps in improving organisational performance as
HRM can also improve the internal capability but external factors are harder to avoid and also
affect the operation as well as performance of organisation.
Theme 3: Working condition of Tesco plc
Q3) Are you satisfied with the working condition of Tesco plc? Frequency
a) Yes 20
b) No 20
17
a) Agree b) Disagree
0
5
10
15
20
25
25
15
Frequency

Interpretation:- The working condition is basically refers to the type of environment as
well as benefit that an organisation provide to its employees while performing operations for the
organisation. Working condition have an huge impact over he motivation of employees toward
work. After analysing the data gathered through investigation it has been found that 20 out of 40
respondents said that they are satisfied with the working conditions that Tesco Plc provide to
them while performing their job. But on the other side 20 respondents said that they are not
satisfied with the working condition in which they perform work as they want flexible working
hour option at workplace.
Theme 4: Holistic approach must be consider by HRM department while developing strategies
Q4) Do you think, holistic approach must be consider by HRM
department while developing strategies?
Frequency
a) Yes 33
b) No 7
18
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20 20
Frequency

Interpretation:- The human resource management plays a crucial role in formulation of
strategies as well as organisational policies over which the operations of a company depends.
These strategies can be better formulated when HR department consider the organisation as a
whole so that all the departments get equally benefited. After performing investigation it has
been interpreted from the presented information that 33 out of 40 respondents believes that
human resource department of Tesco Plc must consider holistic approach while formulation of
strategies. But on the other side 7 respondents said that holistic approach can be avoided by HR
department while formulating strategy as each department are different in term of operations
performed by them. But from overall interpretation it has been concluded that holistic approach
must be consider by HR department during formulation of policies as it help all the units to work
coordinate toward the success of company.
Theme 5: The performance measurement system of Tesco plc
Q5 Are you satisfied with the performance measurement system of
Tesco plc?
Frequency
a) Yes 25
19
a) Yes b) No
0
5
10
15
20
25
30
35 33
7
Frequency

b) No 15
Interpretation- Performance of Tesco plc is effective when their employees and work
force work in effective and relevant manner. There are many changes taking place in external
market, hence it is responsibility of HR manager to plan policies through which holistic
development of Tesco plc is possible. 25 employees out of 40 are satisfied with current
performance management system of Tesco plc. But remaining 15 are not satisfied. Hence it is
interpreted that majority of individuals of Tesco plc are satisfied but there is requirement of
improvement in performance evaluation techniques. When performance measurement system
gets improved, then employees gets satisfied and their operational efficiency gets improved. So
performance measurement system must be impartial and provides actual report about employees.
20
a) Yes b) No
0
5
10
15
20
25
25
15
Frequency

With getting complete information about employees, it is easy to make policies for their training
and development which improves overall performance of Tesco plc.
Theme 6: Requirement of improvement in performance evaluation techniques of Tesco plc
Q6 Do you think there is requirement of improvement in
performance evaluation techniques of Tesco plc?
Frequency
a) Yes 30
b) No 10
Interpretation- Performance evaluation is important function of HRM because with this
assist employees to improve their performance and provide best quality product and services to
consumers. There are different performance evaluation techniques which provides information
about that whether performance of worker is up to the mark or it requires improvement. As per
view of 30 employees there is requirement of improvement in performance evaluation
techniques. While 10 candidates says there is no requirement of improvement because current
21
a) Yes b) No
0
5
10
15
20
25
30
30
10
Frequency

performance evaluation techniques are effective. Hence it is interpreted that it is HR manager has
to improve and tougher performance evaluation techniques through which performance of
worker can be improved. When reward to workers are equal to outcome from workforce, then
holistic development of Tesco plc is possible.
Theme 7: Implementation of holistic approach creates positive result in HRM operations
Q7 As per your view point, does implementation of holistic approach
creates positive result in HRM operations?
Frequency
a) Agree 30
b) Disagree 10
22
a) Agree b) Disagree
0
5
10
15
20
25
30
30
10
Frequency

Interpretation- With implementing effective HR policies, Tesco plc will get positive
results. HR policies is framed for employees who are the representatives of organisation in front
of consumers. HR manager has to make policies considering, personal and professional goals
and maintain balance between them. Hence as per collected data it is interpreted that 30
candidates are agree that with holistic approach there will positive impact on operations of Tesco
plc. While remaining 10 employees says there is no impact of holistic approach on HRM
operations. Hence it is interpreted that HR manager of Tesco plc has to make polices through
which employees are satisfied and this provides satisfactory services to consumers as per their
preferences. Holistic approach makes long term existence of Tesco plc in industry and creates
brand awareness among consumers.
Theme 8: Holistic approach of HRM support Tesco in improving its financial position
Q8 Do you think holistic approach of HRM support Tesco in
improving its financial position at marketplace?
Frequency
a) Agree 20
b) Disagree 20
23
a) Agree b) Disagree
0
2
4
6
8
10
12
14
16
18
20
20 20
Frequency

Interpretation- Financial stability is one of the important aspect which managers of
Tesco plc plan while operating in industry. Holistic approach refers to the all over growth and
development of organisation considering operational efficiency. As per view of 20 employees,
holistic approach of HRM is effective for improving financial position of Tesco plc, while
remaining 20 employees says there is no change in financial position with holistic approach of
HRM. When some new technique is implemented at Tesco plc then there must be proper training
to workers so they can work with more efficiency. In this case this reduces wastage and
duplication of activities, so there is reduction in cost for Tesco plc. When employees are trained,
then they are satisfied that their level of knowledge gets improved.
Theme 9: Holistic approach helps Tesco plc in enhancing its product portfolio
Q9 Does usage of holistic approach helps Tesco plc in enhancing its
product portfolio?
Frequency
a) Yes 30
b) No 10
24

Interpretation- Holistic approach is effective for overall growth of organisation
considering external market and aims and objectives of association. Out of 40 individuals, 30
have view that with considering holistic approach, it is easy for managers of Tesco plc to plan for
their product portfolio and diversification of product is possible because operations are done with
proper planning. While as per view of 10 individual with holistic approach it is not possible to
enhance product portfolio. Hence it is interpreted that with holistic approach product portfolio
can be improved because employees are satisfied and they give best for growth and development
of Tesco plc.
Theme 10: Implementation of holistic approach in HRM practices support in increase
employee retention and satisfaction
Q10 According to your opinion, implementation of holistic approach
in HRM practices support in increase employee retention and
satisfaction?
Frequency
a) Yes 25
25
a) Yes b) No
0
5
10
15
20
25
30
30
10
Frequency

b) No 15
Interpretation- As per above mentioned graph, it is clear atht out of 40 employees, 25
have view that holistic approach of HRM assist in maintaining long term relation with workers
and keep them satisfy, while remaining 15 employees that there is no impact holistic approaches
of HRM on employee's retention and satisfaction. Hence with implementation of holistic
approach, HR manager takes care of employees goal with organisational aims and objectives to
keep them satisfied and maintain long term relations. When proper training is provided to
employees then they are able to deal with changes taking place in industry and accept it.
Theme 11: Holistic approach helps in effective management of Tesco Plc's employees
Q11 Is holistic approach helps in effective management of Tesco
Plc's employees that leads to business success?
Frequency
a) Agree 30
26
a) Yes b) No
0
5
10
15
20
25
25
15
Frequency

b) Disagree 10
Interpretation- HR managers is responsible to hire best candidate and evaluate their
performance. In case of negative evaluation, their must be proper guidance and motivation to
them. As per view of 30 employees, with holistic approach of HRM, there will be proper
management of workers which assist in organisational growth and development. While 10
candidates says that there is no impact on management of Tesco plc with holistic HRM
techniques. Hence it is concluded that HR manager must hire candidates who are ready to work
under dynamic environment. As there are many changes taking place in external market, so with
effective management operations of different departments gets improved.
Theme 12: Holistic approach helps TESCO in its business expansion at international scale
Q12 Does usages of holistic approach helps TESCO in its business
expansion at international scale?
Frequency
27
a) Agree b) Disagree
0
5
10
15
20
25
30
30
10
Frequency

a) Yes 20
b) No 20
Interpretation- There are different aims and objectives for which organisation operates
in industry such as expansion, financial stability, globalisation, enhancement in portfolio, etc. so
with the help of holistic approach Tesco plc is able to make good brand image among consumers
and expands at international level. As per view of 20 candidates with making proper HR
facilities, there will growth and development of overall organisation and able to expand at
international level, but remaining 20 candidates says there is no impact of holistic approach on
internationalisation of business. So it is interpreted that HR manager of Tesco plc has to make
effective HR policies to make employees satisfied and improve their performance. When
performance of employees is up to the mark, then consumer get products and services as per
their preferences.
28
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20 20
Frequency

CONCLUSION
From the above mentioned report it has been concluded that human resource management
plays a vital role in the growth as well as success of an organisation as it is responsible for the
formulation of strategies and policies over which the functions of organisation depends. Apart
from this Holistic approach support in systematic execution of work as it depends over the study
of humanity by focusing mainly over the culture of organisation. It support in improving the
strategic thinking and formations of managers which contribute toward improving the
organisational performance at marketplace by enhancing the skills and capabilities of employees.
By performing investigation it has been found that majority of people are agreed with the fact
that holistic approach must be consider by HR department while formation of plans and policies
in order to ensure that it leads to systematic execution of operations. This is because holistic
approach allow a manager to consider all the units present within the organisation as a whole
which ensures overall benefit of all the department as well as entity present within the
organisation.
Despite of all this majority of people believes that holistic approach within the human
resource management practices creates positive impact over the operations performed by the
company as it ensure overall development of company by considering all the internal factors that
may influence the operations performed. In addition to this from the investigation it has been
found that implementation of holistic approach also support an organisation to improve its
product portfolio as it work toward improving the quality of work that get executed in systematic
manner. Apart from all this majority of people believes that holistic approach also help retaining
employees for longer period of time. This is because holistic approach consider each and every
aspects of organisation as well as need of employees which in turn support in formulating
effective strategies that help in further growth as well as development of employees. This in turn
also help in increasing the satisfactory level of employees toward their job as they are getting
effective working culture and company be able to retain them for longer period of time. In
addition to this holistic approach is also helpful to a company which is operating at international
level by providing it an opportunity to expand business in more areas and achieving excel over
the operations. This in turn help in achieving the competitive edge at marketplace which help in
driving the business success.
29

RECOMMENDATIONS
From the above mentioned information it has been found human resource management
practices can be better performed with the implementation of holistic approach as it consider the
units of organisation as a whole. But for achieving the most positive outcome it is essential for
the human resource manager of Tesco plc to implement holistic approach in effective manner.
Following are the recommendations with the help of which HR managers of Tesco become able
to implement the holistic approach effectively:
 The human resource manager of Tesco plc must focuses toward improving its
communicational practices in order to formulate effective strategies. For this proper
communication must be maintained with other departments working within the
organisations as well as employees which support in determining the requirement and
internal capability of organisation so that proper policies can be formulated that help the
human resource department of Tesco to satisfied the over all need of company.
 The human resource managers of Tesco plc are also recommended to discuss about the
new technique or technology for performing the operations before it get implement with
employees. This help in avoiding the risk of error or failure as by interacting with
employees they become able to predict the outcome of technique and employees also
shows more efforts in such operations.
 The human resource department of Tesco Plc is also recommended to focuses on
bridging the gap between organisational aims & objectives along with employees
expectation toward it. By considering both the factor while formulating policies as well
as strategies Tesco Plc become bale to keep its workforce satisfied and maintain long
term relations with them as the goal of employees get satisfied with organisational goals
or objectives. Employees prefers to be with Tesco plc which reduces their labour turnover
and absenteeism. With the help of this recommendations, overall efficiency and growth
rate of Tesco plc gets improved which makes long term existence in industry.
 It is also recommended to Tesco plc that it must arrange training and development
program whenever it is planning to bring something new into its operations. This in turn
support them in improving the operational efficiency as well as practices performed by
the employees toward particular goal. Apart from this while arranging training programs
for employees, the human resource manager of Tesco must ensure that this program also
30

contribute toward the personal development of an employees along with organisational as
it help in improving the culture of company and employees become able to accept
changes much frequently.
31

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