Distance Management during Covid-19 Pandemic: A Study on Hyperlink Info System UK

This research study evaluates how IT managers have experienced distance management during Covid-19 pandemic at Hyperlink Info System UK. It analyses the concept of work from home, collaborative tools adopted by the company, importance of virtual teams and leadership, and recommends strategies for effectively managing virtual teams.

Research
Project

CONTENTS
 INTORDUCTION
 AIMS AND OBJECTIVES
 RESEARCH METHODOLOGY
 DATA INTERPRETATION
 CONCLUSION
 RECOMMENDATION
 REFERENCES

INTRODUCTION
 As we all know that due to covid-19 pandemic, many companies have faced a
lot of challenges while managing remote work.
 Companies already have had to refocus and need more attention on their
workforce plan so that they can work effectively towards goals.
 IT managers has tried their best to enhance and motivate employee
engagement process while working at home.
 With the available technologies such as high speed internet, emails and
communication strategy they ensure to continue employee connectivity and
productivity.

AIMS AND OBJECTIVES
Aim
“The main aim of the current research study is to evaluate how IT managers have experienced
distance management during covid19 pandemic – A study on Hyperlink Info System UK”.
Objectives:
 To analyse the concept of work for home during covid19 pandemic
 To evaluate different collaborative tools adopted by the company for effective management of work
 To discuss the importance of virtual teams and leadership in enhancing the productivity of the company
 To recommend strategies for effectively managing virtual teams

RESEARCH METHODOLOGY
Type of methodology Methodology used
Research type Qualitative research type
Research approach Inductive approach
Research philosophy Interpretivism philosophy
Data collection Primary and secondary methods
Sampling 20 employees of Hyperlink Info System UK
Data analysis Qualitative analysis

DATA ANALYSIS
Theme 2:Leadership worked less at a distanceTheme 1:Work completely changed after pandemic
60%
25%
15%
Completely changed
Slightly changed
Not changed at all
50%50% Worked well
Worked less

Continued….
Theme 3:Do’s and don’ts is the main difference in
work before and after pandemic
Theme 4:Issues of detecting feelings was the biggest
challenge in directing employees who are working
from home
29%
71%
New rules and regulations
Do’s and don’ts
15%
10%
50%
25% Less social interaction
No Face-to-face meetings
Issues of detecting
feelings
Problems in picking up
conflicts

Continued….
Theme 5:Managers think that they cannot better direct
their employees over distance
Theme 6:There has been change in the work timings as
employees are working remotely
25%
75%
Yes
No
46%
54%
Yes
No

Continued….
Theme 8:Virtual teams are productive as
compared to the teams in office
Theme 7:Microsoft and Zoom collaborative tools were mainly
used by the company
35%
35%
10%
20%
Microsoft teams
Zoom
Drop box
Evernote 65%
35%
Yes
No

Continued….
Theme 10:Multiple communication tools can be
utilized for enhancing work and managing
virtual teams effectively
Theme 9:Collaboration worked well in virtual teams
75%
25%
Worked well
Worked less
75%
25%
Worked well
Worked less

CONCLUSION
 The primary research along with the secondary research have both supported the fact that IT
managers of Hyperlink Info System UK have experienced distance management during covid19
pandemic effectively.
 Furthermore, it has been found out that for dealing with this situation, company have allowed
people to work at home as they seek alternative work arrangements. Further, they have applied
work from home policy as their priority during that time.

RECOMMENDATION
 Through establishment of multiple communication tools
productivity of the virtual teams can be enhanced and
managed effectively.
 It is suggested that the company must make use of clear and
detailed deliverables
 Work system should be clearly defined (Hesketh and Cooper,
2019)
 Making sure that working hours overlaps for at least three to
four hours regardless of the time zone for each and every
member

REFERENCES
 Creswell, J.W., 2015. Research Design: Qualitative, Quantitative, and Mixed Methods
Approaches. London, United Kingdom: SAGE Publications.
 Graziano, A.M. and Raulin, M.L., 2016. Research Methods: A Process of Inquiry. 6thed.
Boston, MA: Allyn & Bacon.
 Hesketh, I. and Cooper, C.L., 2019. Wellbeing at work: How to design, implement and
evaluate an effective strategy. Kogan Page.
 DeFilippis, E. Impink, S.M. Singell, M. Polzer, J. and Sadun, R., 2020. Collaborating
during coronavirus: The impact of COVID-19 on the nature of work (NBER Working
Paper No. 27612). National Bureau of Economic Research