Work with Diverse People: Assessment Cover Sheet, Tasks, and Questions

ASSESSMENT COVER SHEET
(PLEASE PRINT IN BLOCK LETTERS)
Name:_________________________________________________________________________________
Student ID: ________________________________Gov Funded? Y / N International?
Y / N
Course
Name:__________________________________________________________________________________
Unit
Code/Name:____________________________________________________________________________
_
Postal Address:
_______________________________________________________________________________
________________________________________________________________________________
Phone No: _________________________________ Date of Posting/e-mail :
____/____/______
Email:__________________________________________________________________________________
_
Student Declaration
I _____________________________________________ (insert your name) declare that these tasks are my
own work. None of this work has been completed by any other person and I have not cheated, plagiarized or
colluded with any other student. I have correctly referenced all resources and reference texts throughout this
assessment task. I have read and understood JTI policy on plagiarism, cheating and collusion and understand
that if I am found to be in breach of this policy, disciplinary action may be taken against me by JTI.
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understand what is required of you in terms of assessment? Yes
No
Do you understand the requirements of this assessment? Yes
No
Do you agree to the way in which you are being assessed? Yes
No
Do you have any special needs or considerations to be made for this assessment? Yes
No
If yes, what are they?
___________________________________________________________________
Do you understand your rights to appeal the decisions made in an assessment? Yes
No
Student Signed: Printed Name: Date:
____________________ __________________________
_______
JTI Trainer Name:
________________________________________________________________________________
Name of JTI Staff: _________________________________ Staff Signature:
___________________
Submission Date – 1. ____/____/______ Re sub 2. ____/____/______ Re sub 3.
____/____/______
Campus - ⃝Dandenong ⃝Sunshine ⃝City ⃝
Online
---------------------------------------------------------------------------------------------------------------------------
---------
Submission Slip
Name: _______________________________________ Date
Submitted: ____/____/______
Page 1 of 71

Course Name:__________________________________________________________________________________
Unit Code/Name:
________________________________________________________________________________
JTI Trainer Name:
________________________________________________________________________________
Name of JTI Staff: ____________________________________ Staff Signature:
_____________________________
Campus - ⃝Dandenong ⃝Sunshine ⃝City
⃝Online
Assessment Tasks Outcome
Unit: CHCDIV001 Work with diverse people
CHCCCS023 Support independence and wellbeing
Student ID: Click here to enter text.
Student Name: Click here to enter text.
Student Declaration
I Click here to enter text.(insert your name) declare that these tasks are my own work. None
of this work has been completed by any other person and I have not cheated, plagiarised or
colluded with any other student. I have correctly referenced all resources and reference
texts throughout this assessment task. I have read and understood JTI policy on plagiarism,
cheating and collusion and understand that if I am found to be in breach of this policy,
disciplinary action may be taken against me by JTI.
Student Signed: Printed Name: Date:
Click here to enter text. Click here to enter text. Click
here to enter text.

1. CHCDIV001 Work with diverse people
2. CHCCCS023 Support independence and wellbeing
ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of the units:
CHCDIV001 Work with diverse people
CHCCCS023 Support independence and wellbeing.
ABOUT YOUR ASSESSMENTS
This cluster requires that you complete 4 assessment tasks. You are required to complete all
tasks to demonstrate competency in these units.
Assessment Task About this task
Assessment Task 1: Written
questions
You must correctly answer all 30 questions.
Assessment Task 2: Case studies There are six case studies in this task. You are to
read and complete the questions related to each.
Assessment Task 3: Project –
Cultural reflections
You are to reflect on your own experiences of
culture and diversity in the workplace.
Assessment Task 4: Project –
Cultural research
You are to research a number of different cultures.
Assessment Task 5:Workplace
observation
Students are to be observed assisting three clients
with activities of daily living. (This is a workplace
assessment activity. Students are to refer to their
Workplace Tasks Booklet.)
Supporting resources
You may like to look at the following websites, books and documents for more information
about the topics related to this cluster:
Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
CHCDIV001 Work with diverse people:
Resources are available for students in Moodle:
 Murries coming together (DVD)
https://drive.google.com/a/jobinstitute.com.au/file/d/0BwKE9krz-
J1jM0VNRUZFaUx2TE0/viewusp=sharing
 Caring Safely-OHS issues in Aboriginal and Torres Strait Islander Peoples Home Care
(DVD) https://drive.google.com/file/d/0BwKE9krz-J1jMV9LdUN6Q3VjSVU/view?
usp=sharing
 The 4C's - Understanding Cultural Diversity In Healthcare (YouTube)
https://www.youtube.com/watch?v=bo4pD6QZkWY
 Cultural Diversity – Tips for communication with cultural awareness (You Tube)
https://www.youtube.com/watch?v=ZDvLk7e2Irc
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 Gestures, meaning and Culture (You Tube)
https://www.youtube.com/watch?v=fRQSRed58XM
 8 Amazing Benefits of Cultural Diversity in the Workplace
https://inside.6q.io/benefits-of-cultural-diversity-in-the-workplace/
 Section 2. Building Relationships with People from Different Cultures
https://ctb.ku.edu/en/table-of-contents/culture/cultural-competence/building-
relationships/main
 Working with people from culturally diverse backgrounds
https://toolkit.seniorsrights.org.au/toolkit/working-with-different-cultures-languages-and-
communities/
 10 Tips for Supporting Culturally Diverse Clients
https://www.goldencarers.com/10-tips-for-supporting-culturally-diverse-clients/4839/
 Culture, Values and the Impact at Work
http://www.diversityjournal.com/9823-culture-values-and-the-impact-at-work/
CHCCCS023 Support independence and wellbeing:
Resources are available for students in Moodle:
 Person centered active support DHS (DVD)
https://drive.google.com/file/d/0BwKE9krz-J1jQWFBSWluOW0wdjg/view?usp=sharing
 Innovative Patient care system-lida person (DVD)
https://drive.google.com/a/jobinstitute.com.au/file/d/0BwKE9krz-J1jdVhfcklZOElRTk0/
view?usp=sharing
 Never forget – self-esteem video (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jckFwaGd4T0Y1MjQ/view?usp=sharing
 Value me value you (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jZkI5RzBfUi04Wms/view?usp=sharing
 The creation of Understanding (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jSUNOck1TNXRSNkE/view?usp=sharing
 It takes a village (DVD)
https://drive.google.com/file/d/0BwKE9krz-J1jcUh5RENHNHduR1k/view?usp=sharing
 The creation of Empathy (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jdTJEd0xzMGpKNDA/view?usp=sharing
 Welcome to my world –case studies-EVELYN (DVD)
https://drive.google.com/file/d/0BwKE9krz-J1jTUExZkVjcWZsVE0/view?usp=sharing
 Welcome to my world –Case Studies_Glenda (DVD)
https://drive.google.com/file/d/0BwKE9krz-J1jak94V3RQOUhPcFU/view?usp=sharing
 Resident stories (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jWUx0cnZqTkczRUU/view?usp=sharing

 The remaining light – a documentary film about how we care for seniors (DVD)
https://drive.google.com/file/d/0BwKE9krz-J1jX3RDYnQ3S0dTQUk/view?usp=sharing
 A talk with an elderly (DVD) https://drive.google.com/file/d/0BwKE9krz-
J1jdTk0S0hBb2ZaRTQ/view?usp=sharing
How to submit your assessments
When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Assessment Task Cover Sheet
At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet.
Please fill it in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this
on the back of the Task Cover Sheet.
Make sure you photocopy your written activities before you submit them – your assessor will
put the documents you submit into your student file. These will not be returned to you.
Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it
to us. Refer to your Student Handbook for more information about our appeals process.
Assessment plan
The following outlines the requirements of your final assessment for this cluster. You are
required to complete all tasks to demonstrate competency in these units.
Your assessor will provide you with the due dates for each assessment task. Write them in the
table below.
Assessment Requirements Due date
1. Written questions
2. Case studies
3. Project – Cultural reflections
4. Project – Cultural research
AGREEMENT BY THE STUDENT
Read through the assessments in this
booklet before you fill out and sign the
agreement below. Make sure you sign
this before you start any of your
assessments.
Have you read and understood what is required of you in terms of assessment? ☐ Yes
Page 5 of 71

Do you understand the requirements of this assessment? ☐ Yes
Do you agree to the way in which you are being assessed? ☐ Yes
Do you have any special needs or considerations to be made for this assessment? If
yes, what are they?
Click here to enter text.
☐ Yes
Do you understand your rights to appeal the decisions made in an assessment? ☐ Yes
Assessment Tasks Outcome
Unit:
CHCDIV001 Work with diverse people&CHCCCS023 Support
independence and wellbeing (Clustered Assessments)
Tasks included in submission
Assessment Tasks Title Satisfactor
y/ Not yet
satisfactory
AssessorSign
ature
Date Re-submission
Satisfactory/
Not yet
satisfactory
Written Questions Assessment 1
Case studies Assessment 2
Project – Cultural
reflections
Assessment 3
Project – Cultural
research
Assessment 4
Assessors Feedback
Assessors: Please return this cover sheet to the student with assessment results and feedback. A
copy must be supplied to the office and kept in the student’s file with the evidence.
Satisfactory Not Yet Satisfactory
Assessor Signed: Assessor Name: Date:

Page 7 of 71

ASSESSMENT TASK 1: WRITTEN QUESTIONS
TASK SUMMARY:
This is an open book test – you can use the Internet, textbooks
and other documents to help you with your answers if required.
Youmust answer all 30 questions correctly.
Write your answers in the space provided.
If you need more space, you can use extra paper. All extra
pieces of paper must include your name and the question
number/s you are answering.
You may like to use a computer to type your answers. Your
assessor will tell you if you can email them the file or if you need
to print a hard copy and submit it.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
Access to textbooks and other learning materials.
Access to a computer and the Internet (if you prefer to type your answers).
WHEN DO I DO THIS TASK?
You will do this task in the classroom or for homework – your assessor will advise.
Write in your due date as advised by your assessor:
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about
resubmission. You will need to do one of the following:
Answer the questions that were incorrect in writing.
Answer the questions that were incorrect verbally.