DMAIC Problem Solving

This presentation discusses the DMAIC approach to problem solving and its application in improving operations at Javo Beverage Company. The presentation covers the steps of the DMAIC approach, including defining the problem, measuring current operations, analyzing the root causes, implementing improvements, and establishing control measures. It also discusses the specific tools used in each step, such as project charters, stakeholder analysis, benchmarking, process flowcharts, 5 whys, Pareto charts, brainstorming, mistake proofing, control charts, and 5s. The presentation concludes with the benefits of implementing the DMAIC approach, including improved customer satisfaction, increased visibility of operations, reduced costs, and better communication with suppliers and customers.