Tesco: Leadership, Management & Strategy
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This assignment examines Tesco, a prominent UK supermarket chain. It delves into the company's history, vision, leadership style, and management practices. The analysis identifies key strategies employed by Tesco and offers recommendations to enhance leadership styles and managerial effectiveness, ultimately contributing to organizational goal achievement.
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Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY ..................................................................................................................................1
1. Brief history and summary of business you have selected and rational for choosing
particular enterprise.....................................................................................................................1
2. Discussion on vision, leadership style and management practices, strategies for managerial
practices of chosen enterprise. ...................................................................................................2
3. Analyse and define achievement and implementation of theories on selected enterprise. ....5
4. Define recommendation and improvement in leadership style, management practices and
various strategies undertaken by firm. .......................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES ...............................................................................................................................7
INTRODUCTION ..........................................................................................................................1
MAIN BODY ..................................................................................................................................1
1. Brief history and summary of business you have selected and rational for choosing
particular enterprise.....................................................................................................................1
2. Discussion on vision, leadership style and management practices, strategies for managerial
practices of chosen enterprise. ...................................................................................................2
3. Analyse and define achievement and implementation of theories on selected enterprise. ....5
4. Define recommendation and improvement in leadership style, management practices and
various strategies undertaken by firm. .......................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES ...............................................................................................................................7
INTRODUCTION
Leadership defined as new direction and vision that works as an individual's ability to
influence, motivate and it enables to contribute towards organisational success. Management
controls and directs people in group on the basis of principles and values that have been
established within enterprise (Bush, Bell and Middlewood, 2019). Therefore, leadership and
management aids to maximise efficiencies and achieve organisation goals. Without the effective
practice of leadership the managerial performance cannot be proficient.
The present report is based on the business practices of UK based firm I.e. Tesco.
Therefore, It is a British multinational groceries and general merchandise retailer. Furthermore,
report will cover following topics as brief history about chosen enterprise, discussion on vision,
leadership style and management and use of theories that has conducted better practices and
analyses how firm has achieved and implement theories.
MAIN BODY
1. Brief history and summary of business you have selected and rational for choosing particular
enterprise.
Tesco is British international grocery and general merchandising retail chain. One of the
most profitable supermarket chain and engaged in grocery services. In year of 2001, Tesco has
occupied 15.6% United Kingdom grocery retail market and that time this firm was market leader
by 6% (Crews, 2018). Hence, being one of the largest retailers in the world this entity has
spreads its store across 12 countries. Therefore, entity has taken various initiatives to facilitating
the system as club card plus, Tesco visa card and Tesco saving account.
1
Leadership defined as new direction and vision that works as an individual's ability to
influence, motivate and it enables to contribute towards organisational success. Management
controls and directs people in group on the basis of principles and values that have been
established within enterprise (Bush, Bell and Middlewood, 2019). Therefore, leadership and
management aids to maximise efficiencies and achieve organisation goals. Without the effective
practice of leadership the managerial performance cannot be proficient.
The present report is based on the business practices of UK based firm I.e. Tesco.
Therefore, It is a British multinational groceries and general merchandise retailer. Furthermore,
report will cover following topics as brief history about chosen enterprise, discussion on vision,
leadership style and management and use of theories that has conducted better practices and
analyses how firm has achieved and implement theories.
MAIN BODY
1. Brief history and summary of business you have selected and rational for choosing particular
enterprise.
Tesco is British international grocery and general merchandising retail chain. One of the
most profitable supermarket chain and engaged in grocery services. In year of 2001, Tesco has
occupied 15.6% United Kingdom grocery retail market and that time this firm was market leader
by 6% (Crews, 2018). Hence, being one of the largest retailers in the world this entity has
spreads its store across 12 countries. Therefore, entity has taken various initiatives to facilitating
the system as club card plus, Tesco visa card and Tesco saving account.
1
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Illustration 1: Tesco enterprise
(Source: Tesco UK brief history and overview, 2017)
Recently, this enterprise holding position of more than 30% market share and also earned
higher profitability of £38.6 billion. It is the firm that has adopted cost effective strategy and this
is leading to have better growth. This is one of the commercial leading brand and adopted
international expansion strategy and diversifying its day to day bsuiness activities. It has adopted
continuos diversification into eurpeaon and Asian market. Thus, Tesco has started selling bio
products in order to providing healthier life to customers. In order to have profitablity, this entity
works as to put focus over international expansion strtegy and works as to deliver premier
quality products. It is an enterprise that delivers premiere quality priodicts. Mordernisation
programme works as to extremly upgrading and enlarging its bsuiness activities and this firm
mainly focus over providing the high quality food and service oriented image (Leroy and et.al.,
2018). They also tool initiatives by offering private lable producs by undertaking extensive
research. Therfore . Major suppliers of Tesco are as Marmite, PG Tips, Hellmann’s. In order to
enrich the growth, thsi enterprise also take inititives to have better online presense in market.
2. Discussion on vision, leadership style and management practices, strategies for managerial
practices of chosen enterprise.
Tesco can be termed out as customer oriented business. Thus, main goal is to offer that
product that support to enhance value for money by delivering high quality commodities.
Therefore, core purpose of this firm is to be highly valued enterprise. Therefore, it is firm that
aims to deliver in various emerging markets from eastern Europe to Asia. Continuing success of
Tesco depends over formulating clear business strategies.
2
(Source: Tesco UK brief history and overview, 2017)
Recently, this enterprise holding position of more than 30% market share and also earned
higher profitability of £38.6 billion. It is the firm that has adopted cost effective strategy and this
is leading to have better growth. This is one of the commercial leading brand and adopted
international expansion strategy and diversifying its day to day bsuiness activities. It has adopted
continuos diversification into eurpeaon and Asian market. Thus, Tesco has started selling bio
products in order to providing healthier life to customers. In order to have profitablity, this entity
works as to put focus over international expansion strtegy and works as to deliver premier
quality products. It is an enterprise that delivers premiere quality priodicts. Mordernisation
programme works as to extremly upgrading and enlarging its bsuiness activities and this firm
mainly focus over providing the high quality food and service oriented image (Leroy and et.al.,
2018). They also tool initiatives by offering private lable producs by undertaking extensive
research. Therfore . Major suppliers of Tesco are as Marmite, PG Tips, Hellmann’s. In order to
enrich the growth, thsi enterprise also take inititives to have better online presense in market.
2. Discussion on vision, leadership style and management practices, strategies for managerial
practices of chosen enterprise.
Tesco can be termed out as customer oriented business. Thus, main goal is to offer that
product that support to enhance value for money by delivering high quality commodities.
Therefore, core purpose of this firm is to be highly valued enterprise. Therefore, it is firm that
aims to deliver in various emerging markets from eastern Europe to Asia. Continuing success of
Tesco depends over formulating clear business strategies.
2
Furthermore, it aims to improve customer loyalty and its core works as to develop
shopping experience fir the customer by getting engaged in investment programme (McCaffery,
2018). Hence, this is the most powerful brand and this entity has developed reputation for value,
low prices and being customer focused. Thus, various brand equity and associations have helped
the enterprise to expand into new sectors and markets. It is enterprise that is enjoying long term
success. Thus, vision of Tecso based on following five elements as-
ï‚· Wanted and needed around the world.
ï‚· Growing business and to achieve full of opportunities.
ï‚· To be modern, innovative and full of ideas.
ï‚· Inspire, earning tryst and loyalty from the customers.
Leadership style in Tesco-
Tesco leadership programme works as to sets out the skills and competencies and also define the
personal characteristics and behaviour. Therefore, the key part of the Tesco programme is to
building leaders and encouraging self review and reflection. Hence, the business writer of this
enterprise as Tannenbaum and schmidt has defined different leadership styles. It can be said that
leadership styles can be explained from aurocratic, democrtic and laizzed faire (Morais,
Kakabadse and Kakabadse, 2019).
Hence, autocratic leaders are specify that what their leaders need to do and it provides the
clear direction. Autocratic approach is valuable in some of the situation as it defines as valuable
at time when firm is facing crisis and any kind of urgent problem arises to have an immediate
response ( Lane and Maznevski, 2019). In addition to it, this can be stated taht Tesco is considerd
as most successful retail company within UK. After the apporing of Terry Leahty as chief
executive officer the enterprise has experienced the tremendous growth. Being as visionary
leader, he led the company into serie of having changes in organisation process. He has aimed to
customer focused and develop entire workforce opf enterprise. Terry leahy beleives that success
if leader depends over maintaing a happy workforce.
Management practices in Tesco-
Managers of Tesco works as to develop positive, confident, genuine and with capacity to
inspire and encourage teams. Therefore, manager to the enterprise works as to organise human
and physical resources in terms to achieve business aims and objectives. To build strategic
management is termed out as analysis of the firm current strategy and position to find out over
3
shopping experience fir the customer by getting engaged in investment programme (McCaffery,
2018). Hence, this is the most powerful brand and this entity has developed reputation for value,
low prices and being customer focused. Thus, various brand equity and associations have helped
the enterprise to expand into new sectors and markets. It is enterprise that is enjoying long term
success. Thus, vision of Tecso based on following five elements as-
ï‚· Wanted and needed around the world.
ï‚· Growing business and to achieve full of opportunities.
ï‚· To be modern, innovative and full of ideas.
ï‚· Inspire, earning tryst and loyalty from the customers.
Leadership style in Tesco-
Tesco leadership programme works as to sets out the skills and competencies and also define the
personal characteristics and behaviour. Therefore, the key part of the Tesco programme is to
building leaders and encouraging self review and reflection. Hence, the business writer of this
enterprise as Tannenbaum and schmidt has defined different leadership styles. It can be said that
leadership styles can be explained from aurocratic, democrtic and laizzed faire (Morais,
Kakabadse and Kakabadse, 2019).
Hence, autocratic leaders are specify that what their leaders need to do and it provides the
clear direction. Autocratic approach is valuable in some of the situation as it defines as valuable
at time when firm is facing crisis and any kind of urgent problem arises to have an immediate
response ( Lane and Maznevski, 2019). In addition to it, this can be stated taht Tesco is considerd
as most successful retail company within UK. After the apporing of Terry Leahty as chief
executive officer the enterprise has experienced the tremendous growth. Being as visionary
leader, he led the company into serie of having changes in organisation process. He has aimed to
customer focused and develop entire workforce opf enterprise. Terry leahy beleives that success
if leader depends over maintaing a happy workforce.
Management practices in Tesco-
Managers of Tesco works as to develop positive, confident, genuine and with capacity to
inspire and encourage teams. Therefore, manager to the enterprise works as to organise human
and physical resources in terms to achieve business aims and objectives. To build strategic
management is termed out as analysis of the firm current strategy and position to find out over
3
efficiencies and capabilities that aids to creating more value for gaining organisation success
(Tesco UK brief history and overview, 2017). Hence, it can be termed out as Tesco is one of the
leading company that has already established its position in market with help of creating more
values and strength compare to competitors.
In this, it can be said that management of the enmity is based on stricture of the enterprise
and that consist of department as human resource, finance, administration, marketing, selling and
research and development. Hence, there are total number of 11 members in Tesco executive
committee and its led by group chief executive Dave. Therefore, organisation stricture of quoted
enterprise is reflect the large size of the business. Under this, position, obligations are divided
into the many part that aids to ensure work and that must be done in efficiently and smoothly.
This is enterprise based on higher managerial practices and it leads to conduct the activities in
better and efficient manner. Hence, it includes employees from all the levels of an enterprise.
Strategies for managing enterprise as Tesco with use of relevant theories.
Management theories have been developed within the enterprise in terms to wider
perspectives. However, scientific manner, bureaucratic division, industrial and organisation
psychology. Currently, Tesco is following the mixed approach of scientific management and
bureaucratic management. It is enterprise that is conducting their business practices through the
flat organisational structure and to as per the competencies of employees (Welcome to Tesco,
Your Glocal Superstore, 2002). They have developed an in-house bureaucratic structure with
terms to run operations effectively. It is the structure that aids to run the business function in
more efficiently manner.
Therefore, Tesco is also using the theory as socio-technical system approach and it is the
tern that will help the firm to develop the culture binding with employees and society by
specifying the organised structure of groups. Hence, it can be define that main problem of this
approach is that it is technically dividing social culture and sometimes it fails to relate with
broader aspect of the management.
Tesco is using some motivational theories as Herzberg as it aids to motivate the
employees by paying attention to hygiene factors and by enabling satisfiers. Therefore, it can be
said that this is the theory that works as to motivates and empowers the employees with help of
appropriate and timely communication by delegating responsibility and to be involved in staff
decision making process (Crews, 2018).
4
(Tesco UK brief history and overview, 2017). Hence, it can be termed out as Tesco is one of the
leading company that has already established its position in market with help of creating more
values and strength compare to competitors.
In this, it can be said that management of the enmity is based on stricture of the enterprise
and that consist of department as human resource, finance, administration, marketing, selling and
research and development. Hence, there are total number of 11 members in Tesco executive
committee and its led by group chief executive Dave. Therefore, organisation stricture of quoted
enterprise is reflect the large size of the business. Under this, position, obligations are divided
into the many part that aids to ensure work and that must be done in efficiently and smoothly.
This is enterprise based on higher managerial practices and it leads to conduct the activities in
better and efficient manner. Hence, it includes employees from all the levels of an enterprise.
Strategies for managing enterprise as Tesco with use of relevant theories.
Management theories have been developed within the enterprise in terms to wider
perspectives. However, scientific manner, bureaucratic division, industrial and organisation
psychology. Currently, Tesco is following the mixed approach of scientific management and
bureaucratic management. It is enterprise that is conducting their business practices through the
flat organisational structure and to as per the competencies of employees (Welcome to Tesco,
Your Glocal Superstore, 2002). They have developed an in-house bureaucratic structure with
terms to run operations effectively. It is the structure that aids to run the business function in
more efficiently manner.
Therefore, Tesco is also using the theory as socio-technical system approach and it is the
tern that will help the firm to develop the culture binding with employees and society by
specifying the organised structure of groups. Hence, it can be define that main problem of this
approach is that it is technically dividing social culture and sometimes it fails to relate with
broader aspect of the management.
Tesco is using some motivational theories as Herzberg as it aids to motivate the
employees by paying attention to hygiene factors and by enabling satisfiers. Therefore, it can be
said that this is the theory that works as to motivates and empowers the employees with help of
appropriate and timely communication by delegating responsibility and to be involved in staff
decision making process (Crews, 2018).
4
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However, Tesco has also used Malow's theory by focussing over the five essential needs
and this is defined as hierarchy needs. These are the needs that aids to motivate people to work
for food and shelter. Once, the needs are met then it is essential to keep focus over the things as
safety, security and good job conditions. Hence, this theory stated that social theory refers to the
needs to belong in order to be part of group. Therefore, self esteem arises on the part of
promotion. Hence, it can be stated that area for creativity, challenge and interest. It is theory that
works as to achieve the one level to achieve the next.
3. Analyse and define achievement and implementation of theories on selected enterprise.
Management is defined as administrative process that entails planning, devising aims,
administering resources, arranging financial aspect and need of human assets with terms to
attend the goals and evaluating the outcomes (Leadership and management at Tesco
Incorporated, 2012). Therefore, it is defined as process that works as to performing job using
financial, human and other resources. This enterprise has practising some managerial theories to
run the operations in better manner.
Transformational leadership has been implemented and its also acknowledged leadership
theories. Hence, it can be stated that transformational leadership can make the supporter's to have
better and above the expectation level of performance.
Therefore, it can be said that Leahy is one that recognized as creative organiser that
potentially led form to come across the wide range of transformation within firm and whose
main aim to become company customer oriented (Bush, Bell and Middlewood, 2019). In order to
be more successful, this enterprise has adopted the two style of leadership as autocratic and
participative. Under this, autocratic leadership the team will be leading by any authoritarian
leader. On the other hand, participative leader has choice to impose authority in different manner
in order to make different decision making and duties.
4. Define recommendation and improvement in leadership style, management practices and
various strategies undertaken by firm.
On the basis of above report, the remedial action will be taken to have improvement in
leadership style, managerial practices and strategies undertaken by the enterprise. Theses are
defined in the following manner as-
5
and this is defined as hierarchy needs. These are the needs that aids to motivate people to work
for food and shelter. Once, the needs are met then it is essential to keep focus over the things as
safety, security and good job conditions. Hence, this theory stated that social theory refers to the
needs to belong in order to be part of group. Therefore, self esteem arises on the part of
promotion. Hence, it can be stated that area for creativity, challenge and interest. It is theory that
works as to achieve the one level to achieve the next.
3. Analyse and define achievement and implementation of theories on selected enterprise.
Management is defined as administrative process that entails planning, devising aims,
administering resources, arranging financial aspect and need of human assets with terms to
attend the goals and evaluating the outcomes (Leadership and management at Tesco
Incorporated, 2012). Therefore, it is defined as process that works as to performing job using
financial, human and other resources. This enterprise has practising some managerial theories to
run the operations in better manner.
Transformational leadership has been implemented and its also acknowledged leadership
theories. Hence, it can be stated that transformational leadership can make the supporter's to have
better and above the expectation level of performance.
Therefore, it can be said that Leahy is one that recognized as creative organiser that
potentially led form to come across the wide range of transformation within firm and whose
main aim to become company customer oriented (Bush, Bell and Middlewood, 2019). In order to
be more successful, this enterprise has adopted the two style of leadership as autocratic and
participative. Under this, autocratic leadership the team will be leading by any authoritarian
leader. On the other hand, participative leader has choice to impose authority in different manner
in order to make different decision making and duties.
4. Define recommendation and improvement in leadership style, management practices and
various strategies undertaken by firm.
On the basis of above report, the remedial action will be taken to have improvement in
leadership style, managerial practices and strategies undertaken by the enterprise. Theses are
defined in the following manner as-
5
1. Tesco should have the use of democratic approach with terms to have effective
participation of all workers so that better and positive image can be created. Furthermore,
it allows lower level of employees to undertake the decision making process.
2. To have effective management practices within the enterprise, Tesco must have the use of
total quality management so that efficient performance can be conducted within
enterprise.
3. In this, quoted enterprise there must be re-engineered service mechanism in operation for
substance of transformational leadership.
4. There must be good communication arrangement and strategy with terms to
accommodate latent resistance with terms to have seamless transfer of power at Tesco.
5. Tesco must have adopted online techniques with terms to connect with customer and to
provide better assistance in their grievances. By introducing internet shopping service in
the United Kingdom the firm can able to gain more competitive advantage within market.
6. Tesco should develop better customer strategy with help of making affordable, good
electronic products and with efficient services.
7. By adoption of fundamental strategy to undertake high performance team and to unite the
members for any common purpose. Herein, the role of members must be clearly defined
and conflicts needs to get resolved effectively.
8. With help of assigning the activities to employees with clear goals, the whole process can
be undertaken in effectual mode.
CONCLUSION
Hereby, it can be concluded that leadership and management both are crucial term that
aids to achieve organisational goals. Therefore, managers within the enterprise works as to
control or directs people in a group individual on the basis of principles and value that have been
established.
Herein, report has covered various topic as brief discussion on history of the chosen
enterprise, vision, leadership style and management practices, strategies for managerial practices
theory has been identified to know ways of conducting business activities effectively. Lastly,
recommendation has been given to bring improvement in leadership styles, managerial strategies
etc.
6
participation of all workers so that better and positive image can be created. Furthermore,
it allows lower level of employees to undertake the decision making process.
2. To have effective management practices within the enterprise, Tesco must have the use of
total quality management so that efficient performance can be conducted within
enterprise.
3. In this, quoted enterprise there must be re-engineered service mechanism in operation for
substance of transformational leadership.
4. There must be good communication arrangement and strategy with terms to
accommodate latent resistance with terms to have seamless transfer of power at Tesco.
5. Tesco must have adopted online techniques with terms to connect with customer and to
provide better assistance in their grievances. By introducing internet shopping service in
the United Kingdom the firm can able to gain more competitive advantage within market.
6. Tesco should develop better customer strategy with help of making affordable, good
electronic products and with efficient services.
7. By adoption of fundamental strategy to undertake high performance team and to unite the
members for any common purpose. Herein, the role of members must be clearly defined
and conflicts needs to get resolved effectively.
8. With help of assigning the activities to employees with clear goals, the whole process can
be undertaken in effectual mode.
CONCLUSION
Hereby, it can be concluded that leadership and management both are crucial term that
aids to achieve organisational goals. Therefore, managers within the enterprise works as to
control or directs people in a group individual on the basis of principles and value that have been
established.
Herein, report has covered various topic as brief discussion on history of the chosen
enterprise, vision, leadership style and management practices, strategies for managerial practices
theory has been identified to know ways of conducting business activities effectively. Lastly,
recommendation has been given to bring improvement in leadership styles, managerial strategies
etc.
6
REFERENCES
Book & Journal
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Crews, L.D., 2018. A Needs Based Mid-Management Organizational Leadership Professional
Development Seminar: A Quantitative Investigation (Doctoral dissertation, Wilmington
University (Delaware)).
Leroy, H and et.al., 2018. Managing people in organizations: Integrating the study of HRM and
leadership.
McCaffery, P., 2018. The higher education manager's handbook: effective leadership and
management in universities and colleges. Routledge.
Morais, F., Kakabadse, A. and Kakabadse, N., 2019. Leading through discontinuous change: A
typology of problems and leadership approaches in UK boards. Long Range Planning.
vLane, H.W. and Maznevski, M.L., 2019. International management behavior: Global and
sustainable leadership. Cambridge University Press.
Online
Tesco UK brief history and overview. 2017. [Online] Available
through:<https://www.eeph.org.uk/>.
Leadership and management at Tesco Incorporated. 2012.[Online] Available
through:<https://barbradozier.wordpress.com/2012/10/12/leadership-and-management-at-
tesco-incorporated/>.
Welcome to Tesco, Your Glocal Superstore. 2002.[Online] Available
through:<https://www.strategy-business.com/article/11670?gko=1257d>.
7
Book & Journal
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Crews, L.D., 2018. A Needs Based Mid-Management Organizational Leadership Professional
Development Seminar: A Quantitative Investigation (Doctoral dissertation, Wilmington
University (Delaware)).
Leroy, H and et.al., 2018. Managing people in organizations: Integrating the study of HRM and
leadership.
McCaffery, P., 2018. The higher education manager's handbook: effective leadership and
management in universities and colleges. Routledge.
Morais, F., Kakabadse, A. and Kakabadse, N., 2019. Leading through discontinuous change: A
typology of problems and leadership approaches in UK boards. Long Range Planning.
vLane, H.W. and Maznevski, M.L., 2019. International management behavior: Global and
sustainable leadership. Cambridge University Press.
Online
Tesco UK brief history and overview. 2017. [Online] Available
through:<https://www.eeph.org.uk/>.
Leadership and management at Tesco Incorporated. 2012.[Online] Available
through:<https://barbradozier.wordpress.com/2012/10/12/leadership-and-management-at-
tesco-incorporated/>.
Welcome to Tesco, Your Glocal Superstore. 2002.[Online] Available
through:<https://www.strategy-business.com/article/11670?gko=1257d>.
7
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