Information & Instructions for Assignment 1 – HCS102

This document provides information and instructions for Assignment 1 of HCS102. The assignment is a research and investigation task that requires the completion of 12 questions related to communication. The document includes details about the task, submission method, and marking criteria. It also includes four compulsory questions that need to be answered, covering topics such as the value of exploring communication, the adult communication management model, the ethos of scholarship, and reflective practice.

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HCS102 Communication & Human Services
Session 201930
ASSIGNMENT 1
PLEASE NOTE:
YOU MAY HAVE TO ADJUST THIS TEMPLATE TO SUIT YOUR WORK – If
answering a short answer question like those in Part A, just click into the box
and as you write this space should expand.
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Information & Instructions for Assignment 1 – HCS102
NB: Please read all the information before you begin to answer questions.
The following is summarised from the 201930 Subject Outline for HCS102
Assessment item 1
Initial research & investigation task
Value: 25%
Due date: 18 March 2019
Length: 600-900 words approx. re-choice of questions
Submission method options
EASTS (online)
Task
For this assignment, you will have three days to complete a research and investigation task, which must be
downloaded from the HCS102 Interact2 subject site after 7am on Friday, 15 March. Having saved the
assignment document to a separate drive (such as a USB or your home computer/laptop), you must complete the
task and submit the document for marking via EASTS by no later than 11.45pm on the due date of Monday, 18
March. The assignment task will not be accessible after that date/time.
Overall, you need to respond to 12 questions that relate to the content in the modules, regarding: Module 1
Foundations for Study, Module 2 Intra-self Communication. You will complete the two parts [Part A & Part B]
of the task.
PART A = Reviewing and summarising information. Answer with a paragraph of 4-6 sentences to each of four
(4) questions provided.
*Notes to help you:
• You will get a chance to practise writing this type of response through example questions, on the online
Forum.
• Make sure you include correct referencing which follows the APA Guidelines.
• In Part A, you will have to use the library Primo Search tool [you can find the link in the HCS102 Interact2
subject site] to find a specific resource to help answer at least one of the questions.
PART B = Investigating and researching content so far. Choose eight (8) short-answer questions to answer -
which may be made up of multiple choice answers, Yes/No answers, or short-paragraph answers - from a bank
of questions [approximately 32].
*Notes to help you:
• Answers to questions may be in any of the following formats:
• Short-paragraph answer required, for example, What are values and where do they come from? (These
examples will provide you with an opportunity for self-reflection and critical engagement with different topics.)
• Yes/No answer required, for example, Does the Human Services Profession include social work? Yes/No
• Multiple-choice questions where you review, identify, and select the correct answer from a number of choices,
for example, What are APA Referencing Guidelines? a) shows referencing format used by CSU, or b) shows the
correct way to reference resources to support your academic work, or c) both a) and b), or d) neither a) nor b).
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Reason for this type of assignment: The whole task is designed to show how you can:
• Follow instructions and complete processes according to university guidelines and standards
• Review learning so far, and find information; address what it is you did not know about communication and
human services prior to undertaking this subject
• Research online subject materials in the Interact2 site
• Choose appropriate resources to answer a range of questions that are written in different styles
• Write in whole/complete sentences and paragraphs, as well as include correct referencing [as per APA
Guidelines].
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General information
 Please note that this Task requires responses to 12 questions. PART A = 4x
mandatory questions to answer, and PART B = restricted choice of 8x short-
answer, multiple choice, and yes/no questions to answer.
 This 1st assignment is an Open Book/Resource Task. An Open Book/Resource Task
means that you have full access to your subject resources, texts, readings, and notes in
Announcements, as well as the SUB-Forum [though you may NOT COPY work
directly from the Forum, AND ESPECIALLY THE WORK OF OTHER PEOPLE].
 Please submit by 11:45 pm via EASTS, no later than Monday 18 March.
 Ensure you present work that can be marked easily; that is, save only in an early
version of Word document [NO .pdf – these cannot be marked up with feedback].
 For any issues – please email or contact me, HCS102 Subject Convenor/Coordinator
– [e-mail]
 The task will only be concerned with those published materials made available to you
through Interact2, plus the prescribed textbook, but you may use other resources.
 Please do not offer advice, of any kind, to each other in respect to this task, and
especially NOT on any of the sub-Forums. Also, do not collaborate in completing
this task, by discussion in emails, Forums, study group, or by other means, for
example with a Learning Advisor. There is an ethical expectation around academic
and professional conduct of students implied in offering the task this way.
Submission
 You can submit only once; check you have met all requirements, before doing so.
Ensure that when you save your completed assignment, keep within the character
limit that EASTS asks for [it is okay to name it HCS102A1 for example – the system
generates its own cover sheet for your work – you do not have to do that].
 You can submit just those pages you use to answer the questions of your choice.
Marking – how much are the answers worth?
All questions are of equal value [for example, /4].
Partially correct answers will receive a proportion of the available marks [for
example, 2/4].
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Marks will be expressed as a percentage and converted to a mark out of 25 [for
example, 18%/25%].
A Pass in this assessment task = 12.5%/25%.
Marking criteria
Answers will be marked against the relevant marking Rubric Table in the Subject
Outline; check that the answers MUST include:
 Whole sentences – no bullet points
 Short answers of 4-6 sentences maximum [= one paragraph]
 Answers that try to make links between personal analysis and reflection,
and relevant texts/readings/materials used in this Subject
 Both in-text and full citation references to support the work. Referencing must
follow the APA formatting guidelines.
Instructions for Completing the Assessment Task
1. Save the assessment/assignment task from the Folder set up in the side menu bar of
Interact 2, as a Word document. The task is provided in a couple of Word document
formats for downloading and/or printing off if required.
2. In Part A, all 4 questions/tasks must be addressed – that is, these are
compulsory/mandatory. An incomplete PART A, or any avoidance to answer any of
the four questions could result in the work being returned for a resubmit to gain a
Pass only for this assignment.
3. In Part B, there is a ‘restricted choice’; questions are a mix of short answer,
true/false and multiple choice options. There is no requirement that you answer
particular types of questions. However, this Part B is divided into four general topic
areas and you can only choose two questions from each topic area, to answer. That is,
you cannot choose all 8 questions from the one topic.
4. Write your name and student number on every page that you submit. Ensure that
answers to questions/tasks are numbered correctly. For example, in Part B, you
might choose to answer Questions 1, 5, 6, 7, 8, 9, 10, 12, – then that is how they
should be numbered on your submitted work – NOT 1, 2, 3, 4, 5, 6, 7, 8, [unless those
are the actual questions you have chosen].
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PART A
Compulsory/ Mandatory Section: ALL QUESTIONS IN THIS PART MUST BE
ANSWERED
*Please note: Each answer to Questions 1-4 in PART A, MUST INCLUDE both in-text
and full citation references [that is, as you would for a Reference list], where
appropriate, and within each answer. The reason for this is so we can see how
you are progressing with this first part of the subject.
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1. How might the analogy of an iceberg be used to reflect your understanding of the value
of exploring communication, more deeply?
To carry forward the iceberg metaphor, every individual can be represented as an iceberg
with greater part of themselves deeply submerged. Ice berg of every individual come together
at a place where human can connect one another unconsciously. This realm was named by
psychiatrist Carl Jung as ‘Collective Unconscious’. This is referred to as the area of the mind
where all human beings share their experiences. The experiences of the past lives are drawn
from this unconscious level’s. It is understood that the unconscious connection under the
iceberg among individuals is more powerful than the conscious level connection and the
healing work is done by an important consideration.
2. Kaye (2010; or 2013; or 2014) argues that it is important to adopt ‘an adult
communication management model’ in relation to communication competence. Use the
ideas within the Matryoushka Doll Analogy to provide a short outline of his model, and
indicate how your own understanding of communication links to those ideas?
In ‘Communication management book of Kaye, a model is provided that connects the level of
systems communication, interpersonal and intrapersonal to competence. The adult
communication management model depicts the process of communication as a Russian
Matryoushka dolls (Kishore et al.,2018). Among the four dolls, the perspective of
intrapersonal communication is represented by the innermost doll which says that
understanding and knowing oneself is an important step. A perspective of observable
relationship is represented in the interpersonal doll where the objective is on interpersonal
communication among people where the individuals who are creating meanings about one
another and regarding the state and nature of their relationship. The effects of organizations
and human systems on communication among people are represented in this doll. The outer
doll is the competence doll and must be regarded as applying to all the three dolls mentioned
above. This model is a useful and an intelligible tool that helps in analysing different scopes
of communication competence in a broad range of context.
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3. Referring to the Learning Modules, describe as precisely and as fully as possible, what
do you understand by the term ‘Ethos of Scholarship’?
Ethos can be defined as character that is used for describing the guiding ideals and beliefs
which characterize an ideology, nation or community. From an online bio of scholar Jeffrey
Stout (Stout, 2019) it can be noticed how the bio is making an effort to establish ethos of Stout
from two different directions. The bio provides that Stout has academic credentials i.e. couple
of degrees from highly respected institutions and it points his political credibility as an
activist. When PHD is seen beginning of an author’s name, people are likely to believe them.
These three letter word i.e. PHD on the cover has a significance in establishing ethos.
4. Visit Primo Search [through the CSU Library link] and access the reading by Thompson
and Thompson (2008). What are one or two significant ideas from the authors that give
you a better understanding about ‘reflective practice’?
Drawing on Knowledge
According to the author, Reflective practice involves thinking that assists an individual to
make sense of his/her practice, how to respond best and what is necessary. In other words, it
is the thinking that draws on knowledge (Thompson & Thompson, 2008). The type of
knowledge that an individual has explicit awareness is referred to as open knowledge
whereas, closed knowledge is the type that individual draws on indirectly without having any
direct awareness of it.
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PART B – RESTRICTED CHOICE
 A TOTAL OF EIGHT [8] QUESTIONS TO BE ANSWERED FROM THIS
PART.
 Make sure you choose two [2] questions to answer from each of the topic
areas below, to make up that total of 8. DO NOT CHOOSE ALL 8
QUESTIONS FROM JUST ONE TOPIC AREA.
There are 4 topic areas covered here:
1. Referencing and academic integrity [CHOOSE 2 QUESTIONS]
2. Ethos of scholarship [CHOOSE 2 QUESTIONS]
3. Work & values in the human services [CHOOSE 2 QUESTIONS]
4. Theories of learning & communication [CHOOSE 2 QUESTIONS]
*Please note: Include both in-text and full citation references [that is, as you
would for a Reference list], where appropriate.
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Topic Area 1: Referencing and academic integrity [CHOOSE 2
QUESTIONS]
5. Write a reference in APA style format for the publication referred to in
the following statement.
Pearson Australia, publishers from Frenchs Forest, Sydney, announce the
publication in Australia of a new 2nd edition book compiled by Susan Mlcek,
Bernadette Moorhead, Julian Morrissey and Garth Norris; titled Management and
beyond, and to be released in 2014.
6. Write a full reference to the Modules, using a correct APA format:
Ideas about Fisher’s (1978) perspectives on communication were taken from Module
1 and the section, What is communication? How could you write those details as a
full reference?
7. What is incorrect about the following in-text reference in respect of APA
formatting? Write it correctly to illustrate your understanding.
(Donald Schön p 16 1983)
8. Which of the following does NOT constitute plagiarism?
a
Submitting someone else’s work as your own
b
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Including Quotes with direct attribution and acknowledgement of the
author and the page source
c
Providing a list of most of the references cited in the text of an
essay/report
d
Including Quotes with acknowledgement of the author
9. A Reference List is one that:
a Identifies the source of all in-text references
b Is in alphabetical order according to the surnames of the
authors
c
Includes information about the author, date of publication,
publication place, and publisher details
d All of the above 
10. When should you reference?
a After every sentence
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b At the end of every paragraph
c At the end of the Assignment only
d Every time you refer to the work or ideas of others that inform your
own thoughts and ideas.
11. What is your understanding of the term ‘plagiarism’?
Plagiarism can be referred to as copying another individual’s writing, words or ideas and
presenting as that person’s own without explicit knowledge of the individual.
Topic Area 2: Ethos of scholarship [CHOOSE 2 QUESTIONS]
12. What does the acronym, SAID, represent, and how can it contribute to
improving ‘professional standards’?
13. Which of the following is a process for following an ethos of
scholarship?
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a Phenomenology
b Praxis
c Opinion Giving
d Spiral learning
14. How can the use of stories, or narratives, help workers to self-
reflect?
a They allow opportunities for conversation to help inform our
understanding of experiences
b They are part of our experiential learning in looking for future
improvements
c They provide us with useful knowledge about ourselves and others
d All of the above
15. From the Introduction to the Textbook [also as a separate Reading in
Primo Search], when working in a professional capacity, workers:
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a Are engaged and effective
b Are purposeful
c Practise knowingly
d All of the above
16. Having an ethos of scholarship allows you to:
a Contest different theoretical perspectives
b
Critically reflect on the way you do things
c Neither A nor B
d Both A and B
17. Which of the following BEST-describes the process of critical
reflection?
a thinking about thinking
b thinking about doing
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c thinking about doing and what has been done and/or needs to be
done
d none of the above
18. How does praxis help you to ‘do’ an ‘ethos of scholarship’, in order to
be more fully engaged with University processes and professional
study?
Topic Area 3: Work & values in Human Services [CHOOSE 2
QUESTIONS]
19. Which of the following is NOT a true statement about values and beliefs
a A degree of self-knowledge and self-awareness is needed to
understand your own values and beliefs, and those of others.
b As a practising social worker, it is important to always express your
beliefs and values.
c Values and beliefs are a key contributor to our ‘intra-self.
d Issues around values will inevitably be encountered as part of social
work practice
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20. What are values and where do yours come from? Briefly outline the
major formative influences upon your values and how they lead you to
want to study human services.
21. How would you define praxis?
Praxis is referred to as the method of using a theory that an individual has learned in a
practical manner.
22. According to Kaye (2014), meaning-making is about interpreting and
processing information. Why is this idea True or False?
23. Refer to ideas in Module 2 and see if you can make some links to where
you need to aim to be, in the future (as a professional)?
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24. What are at least 3 core values of the Australian Association of Social
Workers (AASW) [give a brief one-sentence explanation of each]?
25. Self-reflection can help to change self-concept.
True False
26. There are some views that learning and communication are ‘two sides of
the same coin’.
True False
27. Which of the following is NOT a stipulated AASW ethical responsibility
to clients?
a Priority of Clients’ Interests
b Client Self Determination
c Privacy/confidentiality of information
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d None of the Above
28. When journaling, what are some elements of ethical concern?
While journaling, the elements of ethical concern is dilemma of a situation where an
individual has to select between two opinions which are correct morally but are in conflict.
The journalist has to decide right or wrong on the basis of his self-judgement.
Topic Area 4: Theories of learning & communication [CHOOSE 2
QUESTIONS]
29. How would you describe the ‘banking’ concept of education and what
are its limitations?
As used by Brazilian Philosopher Paulo Freire, the banking concept of education is a critique
of traditional education system and it is defined as the metaphor of students as containers
where knowledge is put by the educator.
Limitations:
It reduces the creativity of individual as it is based on memorizing and learning
True skills is not taught except memorizing
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30. Write a reflective paragraph that explains your understanding of the
links between self-knowledge, self-concept and self-esteem.
31. Which of the following is not one of the perspectives that Fisher (1978)
claims as informing our experience of communication?
a Mechanistic perspective
b Psychological perspective
c Economic perspective
d Symbolic Interactional perspective
32. According to Kaye (2010; or 2013; or 2014), communication is:
a Inevitable
b Complicated
c Mechanical
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d Antagonistic
33.
a
b
c
d
34.
a
b
c
References
Kishore, K., Beniwal, M., Rao, S., Rao, K. N., Vazhayil, V., Srinivas, D., & Somanna, S.
(2018). Abscess within a Glioblastoma: Mimicking a Matryoshka Doll. World
neurosurgery, 113, 146-152.
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Thompson, S., & Thompson, N. (2008). What is Reflective Practice? Retrieved from
https://doms.csu.edu.au/csu/file/2fffd594-5a56-472d-8da1-42fd7891877c/1/
thompson-s-3.pdf
Stout, J. (2019). Ethos. Retrieved from https://philosophyterms.com/ethos/
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GOOD WORK – ALL DONE!
Finally:
Make sure you have answered all questions from Part A, and 8 questions from Part
B.
Make sure your Name and Student Number is included on every page. Number
your answers correctly.
Go to the HCS102 Interact2 Site and select the EASTS tool. Follow the instructions
to upload your assignment and submit it.
You can submit your assignment as soon as you have completed, but all
Assignments must be submitted well before Midnight – Monday 18 March.
Thank you!
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