E-Business Applications: Woolworths and Amazon

This document discusses the e-commerce operations of Woolworths and Amazon, including their parent companies, current operations, and use of artificial intelligence. It also suggests conducting further research in the peer-reviewed journal articles in the e-commerce business.

E-Business Applications
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Overview of Woolworths enterprise............................................................................................3
Brief overview of current operations of Woolworths..................................................................4
Woolworth’s enterprise uses Artificial Intelligence....................................................................7
Conduct further research in the peer reviewed journal articles in the E-commerce business.....9
CONCLUSION..............................................................................................................................11
RECOMMENDATION.................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Select Amazon.com as E-commerce Business, discuss about the subsidiary and parent company
which are considered the same entity..............................................................................................3
Brief overview of current operations of Amazon e-commerce store..........................................4
Amazon e-commerce business uses Artificial Intelligence.........................................................8
Conduct further research in the peer reviewed journal articles in the E-commerce business.....9
CONCLUSION..........................................................................................................................11
RECOMMENDATION.............................................................................................................11
REFERENCES..........................................................................................................................12
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INTRODUCTION
E-business applications are defined the web-based application that can bewill be
implementing and performed to perform the different tasks for business. Generally, it provide
some way for enterprise to interact with potential consumer through web service. Afterwards, it
will identify the specific need or requirement of consumers.
The report will discuss about the Amazon.com asWoolworth’s e-commerce business,
identifying its parent enterprise that may considered the similar entity. The documentation will
describe about the current operation of amazon Woolworth’s store. Furthermore, it will
understand the importance of Artificial intelligence within business survival and how e-
commerce business use them. However, conducting the further research through journals in the
e-commerce business.
MAIN BODY
Overview of Woolworths enterprise
Woolworths is based on the Australian company, has extensive retail interest through New
Zealand and Australia. It is one of second largest company in Australia by revenue. The
organization was founded in 1924, along with Coles forms a near duopoly of Australian super
markets. This online enterprise is produced the groceries items such as vegetable, fruits, meat
and packaged foods. Sometimes, it may available DVDs, health and beauty items, stationery and
household items. Woolworths online is mainly followed “click” and “collect”, providing the
home delivery service to potential consumers in marketplace.
Select Amazon.com as E-commerce Business, discuss about the subsidiary and parent
company which are considered the same entity.
Amazon.com is based on the American multinational technology company based in
Seattle. Washington. Amazon.com Inc., is consider as Parent company of Amazon. It is one of
most common international e-commerce business in global marketplace.
Amazon Woolworth’s online business is mainly focused on e-commerce so that they can
use cloud computing, artificial intelligence and digital streaming (Bahja, 2020). It is considered
as big four technology companies along with Facebook, Google and apple. Amazon
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Woolworth’s is well known established industries through technological innovation and mass
scale, providing the better online food services.. It is the world’s largest online marketplace.
In 2019, there are 981 Woolworths supermarkets and 43 different metro convenience
stores which mainly giving the better option of potential client. In this way, they can easily
purchase items through online medium. The interest of consumer towards company grew after
1924, as opened more branches of online store that were established across Australia.
Woolworths began selling their wide range of goods, claiming the lowest price or money.
Subsidiaries
Amazon has owned 40 different subsidiaries which mainly including Goodreads,
shophop, Twitch, teachstreet and zappos etc.
A9.com: it is based on the modern technology enterprise which providing the innovation and has
been include subsidiary since 2003 (Jelassi and Martínez-López, 2020). Amazon is known for
its disruption of well-established industries in term of innovation technology. It is considered as
largest online marketplace, AI assistant provider and cloud computing platform. the organization
was established by Jeff Bezos in Bellevue, 1995. Initially, Amazon was started as online market
for books but afterwards, it has rapidly expanded to sell other products such as video games,
furniture, food, toy and other jewellery items. In 2015, amazon has acquire the entire food
market approximately $13.4 billion, established the physical stores in different countries.
Amazon.com sold wide variety of books, which shipped from Jeff Bezos garage in Seattle. After
few years, it has been established the strong position in the online marketplace. In additional, it
can export and import product among seven different countries, Also fulfil need and requirement
of potential consumers.
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Amazon Maritime: this enterprise is basically hold the federal maritime commission license
which operates as non-vessel owing common carrier. It enabled the organization to manage
its current shipments from US and china.
Audible.com: it is based on the seller and producer of spoken audio entertainment, providing the
educational programming through internet. It is one of the largest producer that help for
giving the downloadable audiobook services. In 2008, Amazon has announced that
potential customer purchase about $300 million. It is becoming a subsidiary of amazon.
Brilliance audio: It is based audiobook publisher founded in 1984 by Michael Snodgrass in Gran
Haven. This organization has produced its 8 audio titles and then afterwards, amazon was
purchased in 2007. Afterwards, it operates as an independently within Amazon.
Goodreads: It is based on the social cataloging website founded in 2006 and launched in 2007
global marketplace (Jelassi and Martínez-López, 2020). This website company allows for
individual person to free use Goodreads extensive and collection of user populated
database such as annotations, book and reviews. In some cases, user can register to check
availability of book and reading lists. Furthermore, it is creating their own groups of book
discussion as well as suggestions.
Brief overview of current operations of Woolworths Amazon e-commerce store
Woolworth’s operations have a specific set of standards, which directly affecting the
different shareholders, supply chainIn 1995, Amazon.com sold wide variety of books, which
shipped from Jeff Bezos garage in Seattle. It provideprovides the large number of books, which
mainly available into their website. Afterwards, it may serve 7- different countries. In this way, it
can fulfil the need and requirement of potential consumers.
Amazon.com sell lot of stuff into global marketplace. Generally, this organization should
be applied amazon to buyer sale approach which is not different from other online retailers. User
can use online website to access, search a lot of information about the product as well as service
(Tkachenko, Kuzior and Kwilinski, 2019). In additional, it can be finding the supplies beauty
item, sporting goods, jewellery, books, DVDs, bedding. Amazon is a giant in the details. Besides
its various product range in marketplace. Amazon takes important steps to customize buyer
experience.
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Amazon.com Inc., can perform various operation and function in market. Furthermore, it
also embedded with marketing techniques that amazon employs to personalize user experience
which are probably the suitable example in E-commerce enterprisesi and Martínez-López, 2020).
It always claim to give better insight into how enterprise perform well in the retail operations
against their potential target and commitment. The Woolworth’s operations are known as best
quality of goods as well as services. It’s all about the different location where enterprise maintain
their position in global marketplace. Sometimes, theThe primary aim of Woolworth’s is targeting
the more and more potential consumers. Afterwards, it is also increasing the to increase the
production and sales in global marketplace. In this way, it is mainly focused on the business
operations to consider innovative approach for enhancing overall business in global marketplace
(Malapane, 2019). For Example- company’s overall approach focus on sales and production. In
this way, AmazonWoolworths can perform perform the operation of different operation such as
customer tracking and monitoring. But it will be managed or controlled by implementing suitable
techniques. g. It is important process which help for maintaining cookie on hard drive. User can
find on receiving end of all necessary features that make better shopping experience.
Amazon.comWoolworth’s sell a lot of stuff into global marketplacein Australian
marketplace. In this way, Generally, this organization should nonline to buyer sale approach
which is not different from other online retailers. User can use online website to access, search a
lot of information about the product as well as service (Tkachenko, Kuzior and Kwilinski, 2019).
In additional, it can be finding the supplies beauty item, sporting goods, jewelbooks, DVDs,
bedding.
Amazon is andinghe operations into three different sonorth America. Thus, it offers its
various product andce in marketplace. Amazon.comWoolworths ensure that its operations
management efforts satisfy the potential consumers and support in the decision areas of e-
commerce business (Malapane, 2019). With expanding the operations, continuously adjusting its
current operational management approach in context of growth and development (Jelassi and
Martínez-López, 2020).
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Under the perspective of operational, various type of activities performed by
organization. As resulting in improve the service quality and business for branches that are
capacity, supply chain, human resource and other demand forecasting.
Furthermore, it can be considered the different current operations of Woolworth’s
Design of goods and services: It is considered as important part for design entire business
output which mainly covered with strategic decision area of operation. Generally, organization
can address this concern primarily through modern technology (Jelassi and Martínez-López,
2020). In this way, Woolworth’s can use advanced information and communication technique to
ensure that online retailer efficient or convenient for targeting potential customers. Modern
technologies are used by Woolworth’s e-commerce operations to increase the efficiency.
Process and capacity design: It is considered the important operation to optimise the
production activities. Generally, Woolworth’s will take an effective strategic decision, which
extensively applied the automation to streamline its current business processes (Tkachenko,
Kuzior and Kwilinski, 2019). in this way, it become easier for highlighting the importance of
automation and other technologies in enhancing entire process of business in global marketplace.
Job design and Human resource: HR development is the important part of Woolworth’s
business. The current operation is to maintain the combination of in-house employment process.
Furthermore, it also established the coordination with third party agencies. Woolworth’s
recruitment and selecting process are aligned to organizational growth and development. This
will help for fulfilling the specific need and requirement in corporate offices or stores.
Scheduling: The operation manager can consider both short term and intermediate schedule
to ensure all essential resources. In order to satisfy the need or requirement of client. Usually,
Woolworth’s enterprise relies on the involvement of supplier for online e-commerce business
(Tkachenko, Kuzior and Kwilinski, 2019). The supplier can access the organization website to
identify certain demand level and implementation of their shipping or delivery schedule as per
requirement. Business operations management include automated shipping schedule which
involves its fulfilment centre. Therefore, it provide better shipping service to seller.
Inventory Management: Woolworth’s can perform the operation to maintain optimal
inventory ordering and holding. In this way, organization will consider strategic decision area
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through finished the good inventory by using just-in-time approach. Another way, Woolworths
holds other goods and ensure that maintain optimal inventory (Tkachenko, Kuzior and Kwilinski,
2019). Moreover, warehouse staff members are well-trained to increase speed of order fulfilment
with the help of modern technologies.
 Maintenance: it emphasizes the stability as well as reliability of business processes.
Woolworth’s involved the specialised teams for improving the technological assets. In
additional, different workers are regularly trained to maintain human resource capacity and also
satisfy the organizational need for e-commerce business.
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 Amazon.com will be performed the different operationsNorth America segment: this
segment is mainly includes earning from retail sales of client products in this way, large number
of population subscription through website. :
Design of goods and services: It is considered as important part for design entire businesss
on the large poatin output which mainly covered with strategic decision area of operation.
Generally, organization can address this concern primarily through modern technology (Jelassi
and Martínez-López, 2020). In this way, Amazon can use advanced information and
communication technique to ensure that online retailer efficient or convenient for targeting
potential customers. Modern technologies are used by Amazon e-commerce operations to
increase the efficiency.
Process and capacity design: It is considered the important operation to optimise the
production activities. Generally, Amazon will take an effective strategic decision, which
extensively applied the automation to streamline its current business processes (Tkachenko,
Kuzior and Kwilinski, 2019). in this way, it become easier for highlighting the importance of
automation and other technologies in enhancing entire process of amazon in global marketplace.
AWS segment: It is one of the most profitable segment, which mainly based on the Amazon
business to business strategy. Through
Job design and Human resource: HR development is the important part of Amazon e-
commerce business. The current operation is to maintain the combination of in-house
employment process. Furthermore, it also established the coordination with third party agencies.
Amazon’s recruitment and selecting process are aligned to organizational growth and
development. This will help for fulfilling the specific need and requirement in corporate offices
or stores.
Scheduling: The operation manager of azmainly cons can consider both short term and
intermediate schedule to ensure all essential resources. In order to satisfy the need or requirement
of client.Amazon innovation and emerging market
Usually, amazon relies on the involvement of supplier for online e-commerce business. The
supplier can access the organization website to identify certain demand level and implementation
of their shipping or delivery schedule as per requirement. Amazon operations management
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include automated shipping schedule which involves its fulfilment centre. Therefore, it
provideprovides better shipping service to seller.
Inventory Management: Amazon can perform the operation to maintain optimal inventory
ordering and holding. In this way, organization will consider strategic decision area through
finished the good inventory by using just-in-time approach. Another way, Amazon holds other
goods and ensure that maintain optimal inventory (Tkachenko, Kuzior and Kwilinski, 2019).
Moreover, warehouse staff members are well-trained to increase speed of order fulfilment ing thr
Sometimes, with the help of modern technologies.
Maintenance: it emphasizes the stability as well asand reliability of business processes.
Amazon.com involved the specialised teams for improving the technological assets. In
additional, different workers are regularly trained to maintain human resourceness operation and
functio capacity and also satisfy the organizational need for e-commerce business.
Why is the Artificial Intelligence important for Amazon.com (E-commerce)Woolworth’s
company survival.survival?
Artificial intelligenceAI can beis a term that mainly defineed as simulation of human
intelligence in machine that are programmed to think like mimic and humans. It is considered as
important term that may applied to any machine that exhibits traits associated with human
thinking capabilities in term of learning and problem-solving (Tkachenko, Kuzior and Kwilinski,
2019). Artificial intelligence is becoming trends in current competitive marketplace. AI offers
smart business solution to small as well as large enterprises. Usually, AI technology has helped
e-commerce to reach their greater heights. Another words,Moreover, AI has been revolution in
context of mobile applications.
it has become revolution within mobile application world.
Artificial intelligence plays important role within Woolworth’s business, which is is
completely transforming the business modelentire structure into new format. In order to establish
strong position in marketplace. of different brand such as Amazon.com. Woolworth’s The e-
commerce can be used the modern technological advancement, which are being innovated in the
online industries (Jelassi and Martínez-López, 2020). The integration of AI in e-commerce
business which will be increasing marketing standards in marketplace. It became useful for
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creating more personalized experience by performing analysis of large data sets. Moreover,
identifying the suitable pattern of consumer behavior.
The artificial intelligence is important for e-commerce business for transforming the user
experience towards online shopping. This will help for predicting the shopping pattern based on
the product as well as service. In additional, AL enabled the digital assistant such as Google
duplex platform (Jelassi and Martínez-López, 2020). It helps for developing the capabilities and
abilities of e-commerce business. Another way, AI also considered as important term in which
the personalization in e-commerce. Through this, Woolworths Amazon can be gathered or
collected large amount of data from each online usersuser. AI and machine learning applicable in
e-commerce, which is deriving the important user insights from generated customer information
or data (Tkachenko, Kuzior and Kwilinski, 2019).
For instance, AI enabled tool or platform where consideration of Boomtrain is able to
analyse consumer data from various touch points such as websites, mobile applications, and
email campaigns. These are considered the important aspects for performing the online
interactions. Sometimes, it enabled e-commerce business such as Amazon Woolworth’s to make
appropriate product recommendations. However, it provideprovides the consistency in user
experience across all hardware devices.
Artificial intelligence is also suitable for effective inventory management for maintaining
high level of inventory process. It always supportsupports for fulfilling the market demand with
adding to idle stock. That’s why, Woolworth’s enterprise has focused on the inventory
management that was Sometimes, inventory management was restricted in term context of stock
levels, AI help for enabling the inventory management and able to record data or information.
Apart from that AI enabled smart solution in term of e-commerceWoolworth’s business.
Woolworth’s It is baseduses as AI technologies for increasing the visibility of different product
as well as service in global marketplace. Different on the modern technology so that online
shoppers to wide range of itemcan attract towards goods and service through online medium but
they did not even know about existence of current position in marketplace. For instance, AI
based technology will support for e-commerce to increase the demand in marketplace. in this
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way, large number of potential customers are attracted towards better product as well as service.
AI help for maintaining the performance and efficiency of business operations.
Amazon e-commerceWoolworth’s enterprise business uses Artificial Intelligence.
Amazon Woolworth’s can use AI-drive technology around e-commerce business, the
world-wide operations team has constantly refining its process and leveraging technology to
determine, in real time where some order should be picked at same time.
The primary vision of team membersWoolworth’s is to implement are considered
computer vision system, which help for easily identifying the activities of potential consumers
that analyse image to securely track or monitor the different activities. By using AI, Amazon has
transformed into fully automated shipping warehouse in current decade (Tkachenko, Kuzior and
Kwilinski, 2019).
Basically, Woolworth’s business can use AI to detect underlying pattern on the basis of
potential consumer behavior from specific products. It could be regular purchase of food item
from e-commerce Woolworth’s supermarket. On the other hand, it can easily track purchase of
individual products with the help of inventory and sales database system. Machine learning also
support for predicting the regular habit of customer towards store.
). In this way, amazon operates more than 175 centre, which was founded in 2003 as
subsidiary of amazon.com. it can be possible through automation which are applied the modern
technologies within e-commerce business such as autonomous mobile robots, sophisticated
control platform, language perception, machine learning, recognition and semantic.
Amazon Woolworth’s can be utilised the AI in order to identify various good and service.
it anticipates potential client to purchase which then factors into where product available in
stocked. Artificial intelligence and machine-learning technology are not confined with single
enterprise segment (A Great Change in eCommerce, 2019). It applicable at everywhere, utilising
across the overall business process through skilled teams. The new innovation of Amazon by
using AI technology such as Alexa suite. It is based on the voice activated devices, available on
the Amazon go stores. Moreover, it has been recommendation suggested to consider engine that
cause “frequently bought together”.
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However, Artificial intelligence technology is one of most critical element of its current
business. Through this, it canWoolworth’s can use AI in term of delivery service for providing
easily deliveredhave delivered the better quality of good and service but it AI is fully dependent
on fluid warehouse enterprise operations.
Woolworth’s can use AI in term of . In context of decision engine and logics whereas they
can identify the , AI technology uses accurate data or information in orderto reduce distance the
pods and also travel at specific time interval (Tkachenko, Kuzior and Kwilinski, 2019). In this
way, it will be increasing the entire performance and efficiency of enterprise that can possible
through AI, it can be established interaction between different team member which are
constantly monitor logistics operations Sometime, the important decisions are constantly taken
by team members and also record large amount of information.
in additional,By using AI, AlWoolworth’s will support for has already build thebuilding
the strong prediction on how they likely a pod may need to be accessed in futureto control or
reduce waste while increasing speed. Eventually, employee will take specific item from pre-
identified station.
The AI Technology provide the e-commerceWoolworth’s as competitive edge, helping
and available to fix the size, budget. Organization can use AI into Variousdifferent shoppers are
that rapidlyare rapidly waving good bye to impulse control on the software platform. it canIn
order to drive e-commerce website for creating the innovation visual search capabilities and
abilities for consumers (Tkachenko, Kuzior and Kwilinski, 2019). This can possible through AI
when AmazonWths use them to examine the interest or need of client. AI will help for shopper
to identify complementary products whether size, brand, shape and fabric. It also maintaining the
visual capabilities of such modern software are performed in better manner.
When it is retargeting potential consumers but at least 33% of marketing leads are not
followed by sales team. At that time, it has been overloaded with unmanaged the
consumersconsumer’s data, when it can be used AI to enhance a customer shopping experience.
Well, Woolworths Amazon is now using facial recognition to capture interest of client towards
physical store. It means that identify customer spend a lot of time to particular product
(Tkachenko, Kuzior and Kwilinski, 2019).
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On a large scale, Woolworths can use AI technique for analysis the behaviour of millions
potential consumers. It enabled the online supermarket to predict that how many Australian
families use e-commerce website. In this way, it automatically optimising stock of food items.
MoreoverIn additional, AI helpWoolworths can use AI for anticipating providing the best
deals, offers in term of goods and services. special offers on customers. New AIArtificial
intelligence can implement within arms E-commerce website to interact with potential
consumers. In order to record interest of particular products. But sometimes, it is quite
enterprise with intelligence required to resolve challenging situation of business in context of
lead generation.
This will helpAt that time, AI will be used by Woolworth’s in prediction of marketing
process and identifying the better way to represent or analysis data in proper manner. for
predictive the marketing business and provide the better solution for sales, CRM and
marketing.Woolworth’s can use AI to improve AI has been process of data generated the new
lead by capturing the accurate dataand provide accurate or information (Tkachenko, Kuzior and
Kwilinski, 2019). Furthermore, it also used in theThe practical sales intelligence, which help for
e can be delivered efficientd at certain level of potential clientoutput. Without AI, it is difficult
for controlling entire business activities.
Artificial intelligence is one of primary driver of Woolworth’s online enterprise that
Amazon.com rise to their revenue into global marketplace. For Example: AWS is based on the
cloud standard for organization to access similar kind of AI and other machine learning.
It always supportsupports for offering the better services such as Alexa, Amazon Go.
Conduct further research in the peer reviewed journal articles in the E-commerce business.
According to Jelassi and Martínez-López (2020) E-commerce refer to process of selling
and buying the product or service through internet. Online shopping is one of most popular
innovative in term of business growth and development. Generally, it can be performed the
different activities such as selling. It will be directed at potential clients and other enterprise.
Jelassi and Martínez-López (2020) recently, e-commerce business can be Artificial
intelligence in term of advanced visual search engine. It is considered as one of stimulating
trends that help for user to discover new product and service. Business to consumer (B2C)
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involved the online sales of product or service. The primary vision is to directly establish the
coordination increase the visibility of e-commerce site within online marketplacewith clients. in
this way, it can develop as Business to Business customer, where client can directly access
website to check availability of different through internet. (B2B) refer to online selling of wide
range of product and service between different organizations.
Canhoto and Clear (2020) said) said that Artificial intelligence to predict the large
number of consumer willing to buy a new product and service. Amazon’s AI capabilities are
designed to provide better customized recommendation to potential client. Generally, Amazon
Woolworth’s recommendation engine can be driving 36% of its total sales and production. One
of the most important areas where Amazon.comWoolworth’s enterprise applied the continuous
AI which is better way to understand need and requirement of customer. Sometimes, AI can help
for resolving the queries regarding product and service. The e-commerce company want to make
relevant recommendationuse AI technologies that always support for business in term of growth
and development. It is becoming consider as important part for identifying the strength within
online marketplace for potential consumers. It is not considered as critical thing but always
support for identifying specific demand of client.
In recently said by Wirtz and Müller (2019) Amazon Woolworths can use be used AI and
machine learning to analyse customer search queries. The system has been aimed to augment
quality of search on online Amazon.com platform, which intended towards enhancing better
shopping experience. Furthermore, Woolworths Amazon used their conceptwill be implementing
the concept of artificial intelligence within business operations and functions. In order to increase
the performance and efficiency. By using AI, to identify the best matches. Therefore, it is
becoming helpful for analyzer to e easier for predictspredict the activities such asrelated the
running queries of from customer customerqueries..
Ruan and et.al. (2019) argue that AI useful in e-commerce industry for reducing large
number of returned product purchase through internet. For instance, Amazon online retailer is
deploying AI capabilities to recommend right apparel size, shape along with their effective style.
It can help for e-commerce Amazon brand to minimize its return product policy and also
improved repeat purchase process. AI-enabled the marketing that provide information about the
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product as well as service to potential consumers. Various email marketing platform which make
an AI user analysis based on their response. In order to aligned with demand of individual
consumers. Furthermore, AI always supports for enabling the supply chain automation process to
maintain E-commerce platforms. It provideprovides the better benefits, advantage such as
enabling enterprise decision in context of market requirements, delivery schedules and vendors.
Moreover, In additional, AmazonWoolworths is will be applied the AI based analytical tool or
platform for E-commerce that provide the better benefits such as customer profits. Online sale
analysis and business intelligence.
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CONCLUSION
From above discussion, it has summarised about the concept of AI, uses as modern
technology for improving entire business capabilities and abilities. E-business application
referrefers to web-based technique that always support implementing in the business operation
and function. In this report, it has described about the Amazon.comWoolworths, consider as e-
commerce business. It can be identified the current operation of amazon store.
Furthermore, it can be understanding the significance of Artificial intelligence for business
survival. However, it is also conducting the further research through journals in the e-commerce
business and use of AI.
RECOMMENDATION
As per analysis, it has recommendrecommended to implement concept of Artificial
intelligence within E-commerce business. By using AI, it can be monitored or tracked the
activities of customer when they can use Amazon websiteonline website of Woolworth brand in
toorder to access, search product information.
 It has recommend that Woolworth’s use Moreover, the search engine analyses
optimization concept for increasing the visibility among potential consumers. with AI
help for identifiidentifying thees user’s preference related in context of goods and
services. to the brands
 . The modern technology is now growing, it makemakes better shopping
experience. AI offers potential consumer more interactive as well as pleasant solution. It
is very important for considered the Voice assistance for providing the impressive user
experience in real time.

 Furthermore, it has been suggested to implement Machine learning, which
has become consider as important technology for increasing the performance and
efficiency of e-commerce. It allows for organization to predict what items will most
likely to interest potential consumers.
 it also estimated thatperformance. Amazon recommendation to use engine drives
of 30% of total sales. Moreover, AI enabled the applications with maintain smart
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capabilities, which are attempting to resolve real world problem or issue. By using AI, E-
commerce industry can be resolved the complex problem regarding potential consumer
queriescommercert for increasing the search processes. In order to track or monitor
activities accordingly. The search engine analysis by using AI, identifies user’s
preference related to the product as well as services. . It also supporting AI which offers a
consistent personalized experience to the other users.
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REFERENCES
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Bahja, M., 2020. Natural Language Processing Applications in Business. In E-Business.
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A framework for diagnosing value destruction potential. Business Horizons. 63(2).
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Jelassi, T. and Martínez-López, F.J., 2020. Strategic Trends for e-Business. In Strategies for e-
Business (pp. 501-533). Springer. , Cham.
Malapane, T.A., 2019, April. The Impact of Artificial Intelligence and Internet of Things in the
Transformation of E-Business Sector. In 2019 Systems and Information Engineering
Design Symposium (SIEDS) (pp. 1-5). IEEE.
Ruan, J. and et.al., 2019. An IoT-based E-business model of intelligent vegetable greenhouses
and its key operations management issues. Neural Computing and Applications. , pp.1-
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Tkachenko, V., Kuzior, A. and Kwilinski, A., 2019. Introduction of artificial intelligence tools
into the training methods of entrepreneurship activities. Journal of Entrepreneurship
Education. 22(6). pp.1-10.
Wirtz, B.W. and Müller, W.M., 2019. An integrated artificial intelligence framework for public
management. Public Management Review. 21(7). pp.1076-1100.
Online
A Great Change in eCommerce, 2019. [online] Available through:<
https://towardsdatascience.com/how-does-ai-is-bringing-a-great-change-in-ecommerce-
aafcdb7425cf?gi=5dc51e847b2b>
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