Legal and Ethical Issues in E-Commerce for a Bank

E business question

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MAIN BODY
Q 1. You recently started a job as e-commerce manager for a bank. Produce a checklist
of all the different legal and ethical issues that you need to check for compliance on the
existing website of the bank.
There are various issues which have to be considered by by me while performing my
job as an E-Commerce manager and are directly related to ethical and legal formalities and
issues (Ahmadinejad and Najafi Asli, 2017) . A proper checklist related to both legal and
ethical issues is mentioned below:
Ethical issues:
 Web tracking: It is a major issue which is faced by various users while using
different E-Commerce sites of various platforms. Here I will try to reduce the chances
of web tracking so that the privacy of a user can be maintained.
 Privacy: There are various kind of history related to a user which can be seen by the
use of website by the user. Directly impact on their privacy so I will try to manage
that privacy norms related to users can be fulfilled for providing them safe and secure
platform.
Legal issues:
 Fraud on internet: it is a major problem in front of various organisations which is
related to to defraud on internet. This is because by the use of e commerce sites a user
can lose its personal data related to the information of cards and other private
information which can impact as fraud related to internet services.
 Copyright: it is my responsibility to manage the copyright of the online platform so
that I can achieve objectives related to organisation and try to minimise the legal
liabilities of the firm.
Q 2. How should the e-commerce manager monitor and respond to technological
innovation?
Technological innovation in the inner part of the organisation which is required to
improve different functioning as well as achieve the goals and objectives in an appropriate
way because there is continuous development and changes in the technology which is used by
the organization (Arnaboldi and Coget, 2016). In relation to a commerce manager, it can also
add of the changes in an appropriate way by monitoring and responding to a different change
where it can follow up process which is mentioned below:
 Identification of technological change
 Identifying the impact of innovation
 Scope of innovation in organisation
 Analysis of risk
 Allocation of resources
 Implementation of change management process.