E Business Technologies (Intranet)

This research report discusses the brief description of Intranet, major issues faced in Intranet, proposed solutions for identified issues, and the present situation of Intranet.

Running head: E BUSINESS TECHNOLOGIES (INTRANET)
E Business Technologies (Intranet)
Name of the Student
Name of the University
Author’s Note:

E BUSINESS TECHNOLOGIES (INTRANET)
Table of Contents
1. Introduction............................................................................................................................2
2. Discussion..............................................................................................................................2
2.1 Brief Description of Intranet............................................................................................2
2.2 Identification of Major Issues faced in Intranet...............................................................3
2.3 Proposed Solutions for Identified Issues in Intranet........................................................7
2.4 Present Situation for Intranet...........................................................................................8
3. Conclusion..............................................................................................................................9
References................................................................................................................................11

E BUSINESS TECHNOLOGIES (INTRANET)
1. Introduction
E business or electronic business can be referred to as the significant conduct of
several business procedures over the Internet connection (Laudon & Traver, 2013). Each of
these business procedures involve numerous activities such as buying or selling of products,
services and supplies, servicing clients, processing of payments, management of production
controls, collaboration with the business partners, sharing of information, running automated
employee services and even recruiting of employees (Barnes & Hunt, 2013). The electronic
business could even comprise of a range of functionalities as well as services that eventually
range from the proper development of extranets and intranets to electronic services, with the
subsequent provision of tasks and services on the Internet connection by few providers of
application service. Since this electronic commerce has eventually accelerated, few stringent
security protocols as well as tools like digital certificates and encryption are being adopted
for obtaining protection against hackers, theft and fraud (Veit et al., 2014). The following
research report outlines a brief discussion on Intranet connection and issues that are mainly
faced in this technology. Moreover, solutions will also be proposed for all identified issues
after demonstrating about the current position of Intranet.
2. Discussion
2.1 Brief Description of Intranet
Intranet can be stated as the private network that can only be accessible to the
organizational staff and employees (Kravets & Lapshina, 2013). It is being observed often
that a wider range of services and information are vastly available on the respective internal
intranet of the company, which are unavailable to the public, unlike the connection of
Internet. A company wide Intranet could eventually constitute the most vital focal point of
internal collaboration and communication and hence providing a single initiation point for

E BUSINESS TECHNOLOGIES (INTRANET)
accessing each and every external and internal resources (Beletskaya et al., 2013). Intranet is
termed as a major application of electronic business technologies and was being established
with other technologies of LANs or local area networks and WANs or wide area networks.
These intranets are utilized for the core purpose of delivering tools for collaboration
with the organizational management for advancement of productivity (Bennett, 2014). Such e
business technologies are even utilized as the corporate culture change platforms and hence
all the key issues within the respective intranet forum application can lead to newer ideas
within management, quality, productivity and any other corporate issues. The larger intranets
allows web site traffic to be similar to the public web site traffic and could even be better
understood by utilization of web metrics software for tracking the entire detailed activities,
thus intranet website efficiency and effectiveness are being improvised to a high level
(Hamadani Janes, Patrick & Dotsika, 2014).
2.2 Identification of Major Issues faced in Intranet
Although intranet is termed as one of the most significant and important technology
of e business, there are some of the major issues that are required to be eradicated on time.
These major issues that are often faced while using Intranet connection are as follows:
i) Low Usage of Intranet: This is the first and the foremost important and significant
issue that is being often faced while utilizing Intranet connection (Morschheuser, Henzi &
Alt, 2015). The business and other organizations often encounter this issue and thus there is
always a high chance that this particular technology of Intranet might bring some of the most
popular and noteworthy data processing issues with it. Without involvement of users, this
type of intranet connection could not eventually thrive since it is majorly dependent on the
end users for populating with the respective communication, content and documents
(Michalski, 2014). It could stem from the companies putting all businesses requiring for

E BUSINESS TECHNOLOGIES (INTRANET)
keeping in mind that if this intranet does not provide advantage or help out the users in
completing their works, they are often unlikely to utilize this intranet connection. In spite of
the fact that Intranet is extremely reliable and safe and secured, several users does not want to
use this technology due to its in built complexities.
ii) Minimum support from Users: The second important and noteworthy issue that is
quite common for the Intranet services is obtaining minimum support from the users
(Chandra, Boreczky & Rowe, 2014). With any type of new software, bugs are quite common
and hence the user requirements, which would pop up after its official launch, might bring a
significant issue for the organization. The main reason for this type of issue is that the users
or organizational members might not support to the software and hence they often back out
for previously existing software bugs (Bao et al., 2016). The lack of support even leads to the
subsequent issues of business productivity in any one method or other.
iii) Dropping Off of time by Users: The next vital and noteworthy issue that is
common for this Intranet service is dropping off of time (Borg & Tuten, 2016). Usage often
begins in dropping off and it might be due to several number of factors like users may realize
that it is not adding much value to the work or even that they could easily accomplish the
objectives or goals through any other or easier method.
iv) No Demonstrable Goals and Milestones putting in Place: Lack of demonstrable
objectives or milestones is the next important and significant issue that is needed to be
eradicated on time. The respective organization might often fail at the point of design as they
become failure in putting in place of any specific goal or target for the Intranet (Poghosyan et
al., 2016). Without these goals and milestones, it becomes extremely difficult for the users to
measure their respective success and hence justifying continuous investments within support
and maintenance.

E BUSINESS TECHNOLOGIES (INTRANET)
v) High Cost and Complexity: Intranet is extremely expensive and complex for any
specific organization to afford it. In few of the companies, this particular service is even a
shared responsibility within various departments like communications, human resources and
information technology (Colby et al., 2013). It could even be a source of confusion, when the
initial design is being conceive and as soon as trying of narrowing down the major scope of
project. It could even lead to the incremented cost or complexity when this scope of project
grows. This type of high costs and complexities could major affect the organizational
resources and productivity t a higher level.
vi) Outdated Technologies: Another distinctive issue that is extremely common for
the Intranet technology is that it deals with outdated technologies. The creation of the Intranet
eventually needs continuous monitoring of business processes and plans for fresh and new
resources (Kim, 2013). The initial launch is a one time thing, however the various updates
and up gradations must be built on a regular basis to the life cycle or even the respective user
can run the risk of employees utilizing outdated or inaccurate information.
vii) Lack of Formal governance Model: This is the next important and noteworthy
issue, which is common for usage of Intranet technology (Moin et al., 2017). The specific e
business technology does not comprise of a formalized governance model and hence
assigning ownership to the Intranet could be termed as the most significant, however
challenging task during the development project of Intranet. This is mainly because the
intranet ownership can be shared amongst departments and thus it becomes quite difficult to
pin responsibilities within one single place (Vu et al., 2017). The respective organizations
require to set out from get go, who makes the decisions and there is a high chance of making
formal governance model.

E BUSINESS TECHNOLOGIES (INTRANET)
viii) Problematic Design: The eight important and noteworthy issue, which is
common for usage of Intranet technology is its problematic design. Intranet technology does
not allow an effective and speedy search function for finding information as well as files for
being the major and the most significant aspects of this particular design (Moin et al., 2017).
When better design and information architecture are not being built properly, it could
eventually lead to quick fixes, which majorly lack consistency with the other functionalities
and hence making much harder to utilize, especially for the new businesses.
ix) Issues with Bugs and Software: Due to the problematic and bulky design of the
Intranet technology, it can pave ways for the next major issue of bugs and software
(Hodkinson, 2013). These types of software issues could even be termed as one of the most
common issues that is being faced while using Intranet technology. The software of Intranet,
whether off the shelf or even designed from scratch might have been configured in an
erroneous manner and might even comprise of bugs to start with. Data corruption and loss are
two most common effects of this type of software issues and bugs as soon as data are passed
through the Intranet connectivity (Gadallah, el Tager & Elalamy, 2015). Moreover,
maintenance of these technologies can also become extremely difficult, expensive as well as
time consuming in comparison to Internet and extranet.
x) Disorganized System of Filing: The final vital and subsequent issue of Intranet
service is its disorganized system of filing. The specific information is being stored in the
Intranets and it often tend in getting disorganized (Borg & Tuten, 2016). The issue can
escalate and bring out more significant effects, which could lead to further problems. The
lack of organizational policies and procedures for management of information and up
gradation of filing system is termed as one of the most important causes of this particular
issue.

E BUSINESS TECHNOLOGIES (INTRANET)
2.3 Proposed Solutions for Identified Issues in Intranet
In spite of the severity of all ten above mentioned issues, there are few solutions that
could be effective for them. The proposed solutions for each and every identified issue faced
in Intranet technology are as follows:
i) Solution for Low Usage of Intranet: The proposed solution to this particular issue
of low usage of Intranet is to identify the qualities and capabilities of each and every
organizational member, which would eventually make the working conditions of all users
much easier and hence involving better engagement with the users (Chandra, Boreczky &
Rowe, 2014).
ii) Solution for Minimum support from Users: The users should be made understood
about the importance of Intranet technologies and how these could be effective for the
working conditions of an employee. This could be done by implementing new policies and
procedures.
iii) Solution for Dropping Off of time by Users: The solution for this particular issue
of dropping off of time by users is to continuously evaluate methods and targets for
eventually ensuring that the Intranet is fulfilling needs and requirements of users
(Morschheuser, Henzi & Alt, 2015).
iv) Solution for No Demonstrable Goals and Milestones putting in Place: Lack of
demonstrable goals and milestones could be extremely problematic and turn out to be a major
issue (Hamadani Janes, Patrick & Dotsika, 2014). The Intranet service should arrange for
regular surveys and evaluations with the users so that they can be helpful in keeping proper
track of each and every end goal and could even revise them whenever required.

E BUSINESS TECHNOLOGIES (INTRANET)
v) Solution for High Cost and Complexity: Excess cost and complexity of Intranet
service can be easily and promptly reduced by involvement of regular or periodical
maintenance and up gradation of systems.
vi) Solution for Outdated Technologies: Regular up gradations of technologies and
systems is the best solution for such outdated technologies of Intranet service. It could even
bring out few effective and efficient solutions for this issue and thus data loss would be
stopped.
vii) Solution for Lack of Formal governance Model: Appointing senior staff member
in the organization can bring a formal governance model within the business and hence
decisions could be undertaken in an effective manner (Kravets & Lapshina, 2013).
viii) Solution for Problematic Design: Regarding problematic design, the respective
organization should check for initial designing phase so that the gaps and issues are
highlighted beforehand.
ix) Solution for Issues with Bugs and Software: The bugs and software issues could
be easily and promptly resolved by involvement of proper antivirus and firewall software that
can reduce the chance of software getting affected under any circumstance (Michalski, 2014).
x) Solution for Disorganized System of Filing: A proper involvement and
incorporation of policies and procedures can be termed as one of the major and the most
effective solution for any type of disorganized filing system (Borg & Tuten, 2016). Such
policies could even manage the information and upgrade filing systems.
2.4 Present Situation for Intranet
Intranet in today’s world is being utilized in a better manner. The most significant
purpose of this Intranet is sharing the company information as well as computing resources
amongst all the employees and staff (Colby et al., 2013). This intranet could even be utilized

E BUSINESS TECHNOLOGIES (INTRANET)
for facilitating working in groups and even teleconferences. This intranet utilizes HTTP or
TCP/ IP and any other protocols of Internet for looking like a private version of Internet. The
companies could even send private messages via public network with specialized decryption
or encryption and any other security safeguard for connecting any one part of the Intranet
with another (Moin et al., 2017). The larger enterprises even enable users within this Intranet
for accessing the public internet through firewall server, which eventually comprises of the
core capability of screening messages in both the directions so that the organizational security
is highly maintained. As soon as the part of this Intranet is being made accessible to the
customers, suppliers and partners, it is eventually termed as the major part of an extranet
(Gadallah, el Tager & Elalamy, 2015). Moreover, currently, the gaps or challenges of Intranet
such as high costs and complexities are highly reduced and the entire technology has been
made much more effective.
3. Conclusion
Therefore, from the above discussion, it can be concluded that e business is a specific
type of commercial transaction, which involves sharing of information across the Internet.
This particular technology constitutes a proper exchange of services and products within
businesses, individuals and groups and could even be seen as one of the most important and
significant activities of a business. Most of the corporations constantly rethink regarding
businesses in respect to the Internet with a wider reach as well as ever changing capabilities,
which are being conducting e business for buying parts and then supplying from the other
companies. Sales promotion could be easily and promptly collaborated and hence joint
research could be effectively conducted.
This type of electronic business emphasizes on the utilization of information and
communication technology for enabling all the external activities as well as relationships of
these businesses with individuals or businesses through the Internet or Intranet connection.

E BUSINESS TECHNOLOGIES (INTRANET)
An intranet involves proper connections through one and more gateway computers to the
outside Internet. The above provided research report has clearly outlined a detailed
description on Intranet and the major issues related to Intranet connection. Moreover, proper
solutions are also provided to each and every issue provided in this research report. The final
part of the report has focused on the current situation of Intranet and how this type of
connection is providing advantages to the users.

E BUSINESS TECHNOLOGIES (INTRANET)
References
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