E-commerce Retail and Services: Maintaining Your Customers Happy

E-commerce retail and
services
Maintaining your customers happy

Introduction of E-commerce retail and
services
 Retail-business: It is a process of selling goods or services to the customers with
varied multiple channels of distribution to attain a profit.
 Benefits of Retail-business: It allows to reach a client base that may be carried
off by the online market.
 Inventory alternatives: it offers with more inventory alternative due to the reason
that not all merchandise is accessible on the wholesale market.
 Retail-business is a type of business in which retailers can sell a varied
assortment of products and expose to clients, which enhances the sales potential.
 E-commerce provide many services to customers, such as online payments,
delivery of products, exchange offers, returns, and many others.

Retail business and services

Retail Business Services Website:
 The commercial market has evolved to the extent where customers are more
relied on the retail outlets for their needed products (Rohani & Chua, 2018).
 It provides various services, such as EMI services from banks, email services.

Design and configuration of the E-
commerce website
 E-commerce website is
designed to permit visitors to
purchase your products and
services directly from your
website.
 It delivers clients with user-
friendly tools that will develop
their shopping experience.

Extensions used in ECommerce
 Offline Integration,
 contact us,
 Consumer Ratings,
 Affiliate Location,
 Loyalty Rewards,
 Store Financing, and
 other appropriate extensions