1MARKETING Introduction The report throws light on performing situational analysis of the ECOLAB organization as to analyze the different factors which are affecting the growth of the company in competitive business environment. Situational Analysis refers to collection of different techniques which can beusedbymanagersastoanalyzetheinternalandexternalenvironmentalfactorsof organization. ECOLAB is the leading provider of the food safety, cleaning along with health protection services and products for hospitality with $5 billion sales in the global market. Answer to Question 1 External Situation Analysis of ECOLAB (PESTEL) Political Factorshelps in analyzing factors that can impact the marketing and operational activities of Ecolab. Ecolab Inc is operating in cleaning products in more than 12 countries, and there are various political risks and uncertainties (Baker and Saren 2016). In the Australian market, the political economy is stable, and level of corruption is less which provides various opportunities in managing the overall business efficiency(Bliss 2019).In New Zealand,the labor laws are strict and the labor force is expensive in the government wherein the companies have to pay more taxes and it reduces the overall profitability of the organization (The Conversation 2019). Economic Factorsplay a vital role in managing the different operations of ECOLAB in different countries as the macro-environmental factors can determine the aggregate demand and investment in the economy. In both the Australian and New Zealand economy, the skill level of the workforce is sufficient, and this plays a significant role in managing the different operations
2MARKETING successfully(Newzealandnow.govt.nz 2019). In the Australian economy, the rate of inflation is healthy, and it is the broad service sector which will be beneficial for the overall growth of the cleaning services of ECOLAB(Boeing.com.au. 2019).On the other hand, in NZ, the rate of unemployment has been considerably low which shows positive sign for the economy along with the company to generate profitability (Stats.govt.nz. 2019). Social Factorsplays a significant role as the culture of society and way of performing things can impact the culture of the organization. As the government of NZ changes in every three years, there will be strong political system for the country(Newzealandnow.govt.nz. 2019). The rate of literacy is high which is the right sign for the growth of ECOLAB in the market effectively.Furthermore,intheAustralianeconomy,ECOLABneedstostruggleasthe employment rate if comparatively low which can affect the overall effectiveness. Technological Factorsplays a significant role as there are different competitors of ECOLAB in both Australia and NZ economy which can disrupt their innovations negatively. The cost structures of the countries are stable and these impacts on value chain structure and the rate of diffusion in technology.However, in Australia, there are about 55% of the costs of R&D which is being funded by government of Australia which affects the marketing of ECOLAB (Missionaustralia.com.au. 2019). On the other hand, there is a considerable investment made by the government of NZ on R&D which positively impacts the cleaning services companies positively as there is no problem for the company to receive funding for introducing different activities. Environmental Factorsplay a vital role as the different markets have various norms of environmental standards which impact overall profitability of organization in such markets. In
3MARKETING the Australian economy, the weather condition is stable for ECOLAB, and there are different environmental laws and regulations which are required to be followed by the companies. On the other hand, in other markets, there is no such scope for marketing the different activities towards support for renewable energy which can cause a negative impact on the same(Austrade.gov.au. 2019).In Australia, the weather condition is stable as there is usage of different hybrid cars which play a major role in make the aspects environmentally friendly. Legal Factorsplay a significant role as in different countries; there are various rules and regulationswhicharerobustenough,andthiscanimpacttheintellectualrightsofthe organization.In the case of ECOLAB, in Australian and NZ economy, the territory and state government legislations help in protecting the consumers along with community which will promote fair trading and competition. Furthermore, NZ is free trade economy which will be beneficial for the growth of ECOLAB (Slade et al. 2015). Answer to Question 2 Near Environment of ECOLAB ECOLAB is one of the world’s largest providers of cleaning, food safety along with health protection products and services for hospitality and industrial markets (Bugshan 2015). Thenearenvironmentotherwiseknownasmicroenvironmentcomprisesofthedifferent governing bodies and businesses which will be affecting the functioning of the ECOLAB in the competitive market. ECOLAB prepares the various products and services for the multiple customers. The micros near environments of ECOLAB are as follows: Competitors (Miles et al. 2015) Customers
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4MARKETING Producers of the substitute and complementary goods Suppliers and Subcontractors On the other hand, the macro near environment of ECOLAB includes the following: The threat from the substitutes The threat from new entrants Bargaining power of suppliers Bargaining power of buyers Competitive Rivalry Marketing Insights From the analysis of macro and micro near environment, this can be analyzed that ECOLAB competes in a very competitive business environment which can be a threat for them. Furthermore, the company needs to focus on satisfying the needs of the customers which will increase their sales and profitability in the market. Henkel is one of the major competitors of ECOLAB which are specialized in providing different kinds of hotels and other aluminium- related industries which mainly affects the overall efficiency of ECOLAB in the competitive business environment. Closest Competitors ECOLAB have different competitors in the market which can be a threat for them in the competitive business environment. The closest competitors of ECOLAB are as follows: ISS A/S –https://www.us.issworld.com/-This is the first competitor as the company provides the full range of services to the customers which include security along with providing hygiene products to the customers.The company have their presence in over
5MARKETING 50 countries along with 530k employees who are being directly employed.The company have different provisions through outsourcing trends and the costs stay low which have provided them potential advantage. Diversey Inc. –https://www.diversey.com/-This is the second competitor which mainly focuses on hygiene and cleaning related products. The company is the direct competitor based upon financialization of buyout by sealed air (Hakansson 2015).In the respective organization, the company have their presence in many countries in which there were more than 53000 employees working. Henkel–https://www.henkel.com/-Thisistheothercompetitorwhichhavetheir worldwide presence with top hygiene brands such as Purex, and they try to provide the hygiene and beauty care products in the market wherein they were ranked among top ten companies amongst the competitors.The number of employees is 8600 and the revenue earned by the company is $2.6 billion till 2017. Key Consumer Base The customer base of ECOLAB includes the following customers: Customers in the Chemical Manufacturing Industry- 26% Customers in Aluminum and Food Industry-42% Customers in Construction Raw Materials Industry-12% Customers in the Wholesale Industry-18%
6MARKETING 26% 42% 12% 18% Consumer Data ·CustomersintheChemicalManufacturingIndustry ·CustomersinAluminumandFoodIndustry ·CustomersinConstructionRawMaterialsIndustry ·CustomersintheWholesaleIndustry Figure 1: Consumer Data (Source: Created by author) Market Position of Organization The ECOLAB organisation is mainly focusing on eco-friendly products along with cleaning chemicals which will be beneficial for the improvement of living conditions. The market position is strong in the entire competitive market as the business is looking to achieve sustainable growth and efficiency in different operations along with providing cleanliness along with the safety of the environment. ECOLAB has more than 45.63% of the shares in the market in comparison to the other competitors such as Henkel for delivering innovative services for providing clean and safe utilities (RapidClean 2019). The company is the global leader in hygiene, water along with energy technologies along with services. On the behalf of the different customers, they prefer the different services of ECOLAB in comparison to the other competitors which can be effective in managing the activities. Through partnerships with customers, the company has been able to tackle the different challenges
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7MARKETING accurately. The customers have huge faith on providing healthy environment as demanded by them which will be effective for their future avenues.
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