Effective Business Communication in Data Solutions

This essay discusses the communication audit of Data Solutions, a company that deals with data management software. It highlights the major communication issues faced by the company and provides recommendations to solve them.

Running head: EFFECTIVE BUSINESS COMMUNICATION IN DATA SOLUTIONS
EFFECTIVE BUSINESS COMMUNICATION IN DATA SOLUTIONS
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1EFFECTIVE BUSINESS COMMUNICATION IN DATA SOLUTIONS
To:
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Subject: Effective Business Communication in Data Solutions, Brisbane.
Objectives and background
The communication audit process refers to the numerous methods of the researches
that are used for the identification of the key strengths and the weaknesses that are
experienced by the concerned company at a certain given point of time. The concern that is
dealt with in the following essay is Data Solutions, a company that deals with the software
related to the management of data. The company is located in the Australian city of Brisbane.
The following essay deals with the three major issues that have been identified in the
communication audit of the company. The essay deals with the qualitative significances of
the various identified issues and proceeds further to put forth some recommendations for the
solution of the same.
Problems
The communication audit of the data management software company has revealed the
fact that there are several major issues that the company has been facing in both the internal
and the external affairs of the concerned organization. One of the crucial issues that the
company has been facing relates to the choice of the communication medium that is being
used by the various members of the workforce of the company in terms of the target audience
of the communication and the addressal context of the communication. The correct form of
the communication generally depends on the numerous situations that need to be handled by
the various staff members of the organization. The employees of the organization might face

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a huge lot of misunderstandings and miscommunications with the lack of the proper choice of
the communication channels that need to be adapted in order to complete the concerned
communication with the target audience or fulfill the requirements of the context for the
addressal of the concerned issue. The wrong choice of the communication channel might also
lead to the gap in the communication, which in turn might lead to hampering of the growth of
the concerned organization. Data Solutions has also been facing some serious issues that
pertain to the nature of the communication that takes place within the organization. The
communication audit reveals that the communication that takes place within the organization
is partial and is at times limited to certain departments of the organization. The audit further
states that the communication within the organization does not reach some departments
within the organization. This might have led to severe communicational issues within the
organization. The experts suggest that this issue of the lack in the communication might lead
to various adverse situations within the organization and might hamper the overall
performance of the organization and act as a demotivating factor among the staff of the
organization. The audit had also revealed the fact that the inter-organizational meetings of the
organization were rendered to be ineffective. The ineffective meetings might also lead to the
eventual decrease in the overall performance of the concern in terms of the external affairs of
the organization. The ineffective meetings might hamper the implementation of the various
strategic decisions that have been decided in these meeting, within the concern thereby
stalling the growth of the concern in the concerned industry.
Action steps to solve the problems
The company might be advised to follow certain recommended courses of action in
order to combat the various major issues that have been highlighted by the communication
audit that had taken place at Data Solutions. In order to deal with the issues that pertain to the
wrong choice of the communicational channels on the part of the employees of the

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organization, the concerned management of the organization might hold the various
educational sessions and meetings. The concerned management body might be advised to
hold numerous presentations, seminars and workshops in order to educate the concerned
workforce of the organization on the various communicational channels that the concerned
staff might abide by in order to deal with the concerned target audience. The workforce is
also recommended a training session on the various channels of the communication that they
might implement in order to address the various issues that have been occurring at the
organization. This training might help the concerned members of the staff to avail the most
apt channel of communication and thereby aid the overall growth of the concerned
organization. The concerned management of the concern might also need to pay a greater
amount of attention to the issues that might surface due to the lack of the proper
communication within the organization. In order to address these issues, the management
should encourage the use of the official communication channel for all official
communications. The employees must be compelled to use the official communication handle
of the organization in order to communicate with their seniors, employers and the workforce
of the various other departments of the concern. The management should also keep a watch
out for the fact that all the official communications that take place among the various
members of the organizational workforce are documented for the purpose of future
references. The documented communication might help in resolving any discrepancy that
might arise within the concern in the future days to come. This might also help avoid the
misunderstandings that might arise among the staff of the organization regarding any
particular event or occurrence and in turn help in the overall growth of the concern. The other
issue that had been bothering the organization is the ineffective nature of the inter-
organizational meetings that had been taking place. In order to get rid of these conditions, the
concerned management organization is advised to share all the minutes of the meeting with

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the members of the workforce of the organization. This might aid the various members of the
organization to develop a clearer notion about the set goals of the organization and thus,
makes it easier for them to abide by those. This might also help them to gain knowledge
about the various strategies that are followed by the organization and thus help them to
contribute towards the overall progress of the organization.
Closing
In lieu of the above discussion, it might be pointed out that the data management
software dealer must implement the various recommended steps in order to put across a
solution to the issues that have been identified during the communication audit in the
organization. The implementation of the recommended steps might help the concerned
members of the organizational workforce to get motivated in performing the duties that have
been assigned to them by the concerned management of the organization. this in turn might
lead to the improvement of the overall performance of Data Solutions, Brisbane.