Effective Teamwork and Communication

This report focuses on the importance of effective teamwork and communication. It discusses different models of communication and highlights essential communication skills. The report also provides suggestions for improving poor communication.

Effective team work and
communication
1

Table of Contents
Table of Contents.............................................................................................................................2
Introduction......................................................................................................................................3
Communication............................................................................................................................3
Models of communication...........................................................................................................4
Communication skills..................................................................................................................5
Reference.........................................................................................................................................5
2

Introduction
Communication plays a critical role in the day to day life (Back and et.al 2020). With the help of
communication people can easily exchange their ideas, views, thoughts, opinions and
suggestions. This report focuses on the communication. In this report types of communication
is mentioned. Besides this, models of communication is also elaborates here. Essential
communication skills is defined in this report. Poor communication is described in this report
along with this various suggestions have been jotted here to improve the poor communication.
Communication
Communication refers to the art of delivering view, opinions and thoughts of one person to
another person. Communication is essential to share the ideas, thoughts and suggestion. With the
help of effective communication speaker may deliver their opinion to other Listener and a group
of people. If the person is able to share their view effectively then listeners also shoe their
opinions. Due to communication anyone can know the importance of words and texts and there
words affect others. Communication is also categories in different forms , through which they
can share their opinions.
Verbal communication
Verbal communication mat take place by interacting face to face. It can be held by telephone ,
zoom and Skype. Some verbal communication are formal and some are informal. Some in
formal verbal communication take place in the form of charting at coffee with friends and family
on the flip side formal verbal communication refers to those which held in the form of office
meeting. Where the manger share the business strategies to its colleagues.
Non- verbal communication
This communication focuses on the movement if body then the words which the person or
individual expresses. So this non verbal communication includes gesture of body, facial
expressions, hand movement, eye contact , touch act. This communication very essential on a
serious talks where listener has to give attention to facial expressions and words.
Written communication
Written communication generally take place in the form of e-mail, memo and a report. But for
written communication, speaker must have command on vocabulary and words. Wrong
3

implementation of words may lead to confusion and embarrassment to reader (Back and
et.al2019). So speaker must avoid poorly communicated sentences and errors to express their
thoughts more precisely.
Models of communication
Popularly there are three types of models which is being used by the sender and communicators
to express their views effectively.
Linear model
This model is being propounded by Shannon &Weaver in the year 1948. As per this model
communication is a linear procedure. This model states that how a sender send and transits the
message to the receiver. Basically the sender it the end source of message. Message can include
sounds, words, and different communication interaction. Then the message may get transmitted
in a pathway. Communication process may face some hurdles in the procedure of transition. This
one of the fair and simple model in which the sender simply pass the message to the recover in
an appropriate manner so that receiver may understand the thoughts and opinions. This model
uses some assumption that communication take place through one way only . Any persons can be
a sender or receiver, they can’t perform both the roles at a time.
International model
This model plays a critical role in the dynamics world. As the name suggests this model follows
two channel of communication. As per this, receiver must give feedback to the sender so that
they may do some changes which improves the entire communication (Yildiz, 2017). Feedback
can be in the form of verbal and non verbal communication. But the most important thing is that
feedback shows the comprehension . Apart from this, it helps the sender to know that receiver
get the information on not and do the receiver understand the message or not. This model focuses
on the field of experience about the environment, culture and experience which helps the sender
to improve the way of communication. Therefor this model is more dynamic then the linear
model .
Transactional model
This model is one of the most dynamic model of communication. The most notable feature if
this model is that it shows the move from referring the people to sender and receiver by referring
them as communicator. As per this model communication can be achieved when both the sender
and receiver take part in the conversation. It is like the linear model in which meaning is being
4

transferred from one person to another. Along with this, transactional model also consider
feedback because it helps the sender to know whether their message get delivered to the recover
or not. This model believes that communication must include and share some degree of culture,
language and environment. According to. This model communication can only become
effective when the meaning of message can be understand by the receiverin the same way which
the sender wants .
Communication skills
Conciseness
This is one of the important skill that the message should be concise and clear. So that receiver
may understand the meaning.
Straight talking
Sender directly come to the point and the message which they want to deliver. So it will be
convenient for the receiver to gran the meaning with out wasting much time.
Control on emotions
This thing has to consider by the sender that they must have control on their emotion (Beesley,
2018). Excess expression of emotions may bring embarrassment to the receiver or it may
possible that the sender get distract from the actual message which they want to deliver.
Basics should be clear
Before starting the communication, sender must know the basics in which they are going to talk
about so that it will become easy and convenient for the sender to deliver the message and they
may include all the points which they want to convey and nothing can be missed. Apart from
this, if the sender is fully prepared they may easily answer the questions and queries raised by
the audience or receiver.
Reference
Books and journal
Back and et.al 2020. Communication skills in the age of COVID-19.
Back and et.al2019. Training clinicians with communication skills needed to match medical treatments
to patient values. Journal of the American Geriatrics Society.67(S2). pp.S435-S441.
Yildiz, A.K., 2017. Effective communication skills to manage the library: relations between managers
and librarians. Qualitative and Quantitative Methods in Libraries.1(2).pp.141-153.
5

Payton, J., 2018. Improving communication skills within the nephrology unit. Nephrology Nursing
Journal. 45(3).pp.269-272.
Beesley, P., 2018. Developing your communication skills in social work (p. 190). Los Angeles: SAGE.
6