Effects of ISO 9000 Certification on Revenue: An Empirical Analysis

EFFECTS OF ISO 9000 CERTIFICATION
An empirical analysis of effects of ISO 9000 certification on the revenue along
with other factors.

INTRODUCTION
• ISO 9000 implies a number of international standards for quality
assurance and management.
• This provides the companies easy documentation system to maintain
an effective quality system.
• This quality management systems standard was introduced in 1987.
• This standard is extensively used by the companies all over the world.
• The study wants to check the relationship between the certification
and FDI.
• Moreover, the impact of this standard along with other factors on the
revenue of the company.

RESEARCH OBJECTIVE
• The study mainly focuses on the relationship between adoption of ISO
9000 and other crucial factors.
• The research objectives are set in order to make some significant
recommendation to the management of the company regarding ISO
9000 Certification.
• The study has two main research objectives. These are mentioned
below:
1. Is the foreign direct investment encouraged by the ISO 9000
certification?
2. Is there any impact on profit of the ISO 9000 certified Company?

LITERATURE REVIEW
• The spread of ISO 9000 certification in under developed countries that
are trying to be developed turn out to create the rise in inward FDI and
the rise of export in the trade flow (Allur, Arana-Landin & Heras
Saizarbitoria, 2014).
• There are few papers that describes the objective, standard and
implication of quality management and performance of the certified
organizations that are improved. Now, there studies that says rise in the
performance and quality can raise the profit of those organizations
(Terziovski & Guerrero, 2014).