Electronic Food ordering system

The paper mainly reflects on the online food ordering system which is considered as one of the trending technologies in the present food industry. It is found that in the absence of food ordering system people have to visit restaurants in order to enjoy their favourite food which is quite time consuming. Thus, in order to resolve this issue, it is necessary to develop a food ordering system in which number of restaurants will be merged so that people can enjoy their favourite food by ordering online.

Running Head: FOOD ORDERING SYSTEM REQUIREMENT
Electronic Food ordering system
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Problem Definition......................................................................................................................2
2. Statement of work........................................................................................................................2
3. Research.......................................................................................................................................3
4. Methodology................................................................................................................................7
5. Schedule.......................................................................................................................................8
6. Design..........................................................................................................................................9
7. Implementation..........................................................................................................................10
7.1 User requirement specification............................................................................................10
7.2 Project plan..........................................................................................................................10
7.3 Use case Diagram................................................................................................................15
7.4 website.................................................................................................................................15
8. Conclusion.................................................................................................................................20
8.1 Project closure report...........................................................................................................20
8.2 Lesson learnt........................................................................................................................21
8.3 Ethical issues.......................................................................................................................21
Bibliography..................................................................................................................................22

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1. Problem Definition
The paper mainly reflects on the online food ordering system which is considered as one
of the trending technologies in the present food industry. It is found that in the absence of food
ordering system people have to visit restaurants in order to enjoy their favourite food which is
quite time consuming. It is identified that in the busy schedule, people want to enjoy their
favourite food at their convenience without wasting much time. Thus, in order to resolve this
issue, it is necessary to develop a food ordering system in which number of restaurants will be
merged so that people can enjoy their favourite food by ordering online. It is found that the
development of online food delivery system will not only resolves the issues and challenges but
it also assists in building an online presence of the restaurants for an existing food business.
2. Statement of work
The statement of work is one of the documents of project management which generally
defines the scope of the work that is involved for vendor in order to clarify the cost, deliverables
as well as timelines of the project (McNider and Lee 2015). The entire deliverables with due
dates, resources needed for the project as well as cost associated with the project are mainly
reflected with the help of SOW.
The entire process that is needed to be followed for the development of online ordering
system are listed below:
 Project planning phase
 Designing web application
 Coding
 Building web content

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 Developing user experience
 Project requirement
 Closure phase
3. Research
After conducting proper feasibility analysis, it is analyzed that the project that reflects on
the development of online food ordering system is feasible and thus the project that will be
undertaken is considered to be profitable for the organization (Chen et al. 2016).
In order to get feedback about the usefulness of new electronic food ordering system,
online survey method is utilized. It is found that in order to gather information, responses of
around 26 people are collected. The responses that were collected are provided below:
Figure 1: Selection of gender
Findings: From the above figure, it is identified that 61.5% of female as well as 38.5% of
male participated in the survey.

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Figure 2: Selection of age
Findings: From the above figure, it is identified that out of 26 participants, 57.7 people
who participated within the survey are in the age group of 20-35.
Figure 3: Reflects on whether ordering system is easy or not

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Findings: From the above figure, it is analyzed that 46.2% of the participants agree that
development of electronic food ordering system is helpful in making the entire process off
ordering very easy whereas 15.4% disagrees with the statement.
Figure 4: Food ordering system increases customers
Findings: It is analyzed from the above figure that 42.3% of participants agrees with the
fact that development of food ordering system is helpful in enhancing the number of customers
whereas 19.2% of the participants disagrees with the statement.

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Figure 5: Flexibility of food ordering system
Findings: From the above figure, it is identified that 38.5% of the participants agrees that
food ordering system helps in providing flexibility whereas 11.5% of the participants disagrees
with the statement.
Figure 6: Online food ordering is one of the latest trend

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Findings: From the above figure, it is identified that 52.2% agrees with the statement that
food ordering is one of the latest trend which helps the customers in enjoying their favourite food
at their convenience whereas 13% of the participants disagrees with the statement.
Figure 7: Electronic food ordering provides error free customization
Findings: It is analyzed from the figure that 38.5% of the people agrees that error fee
customization of orders can be provided with the help of online food ordering system whereas
38.5% of the people disagrees with the statement.
4. Methodology
It is found that agile project methodology is mainly utilized for the development of
electronic food ordering system. This methodology is mainly used in this project as agile
approach assists in providing proper opportunities to the clients to get engaged within the entire
project starting from project prioritization to iteration planning (Dyba, Dingsøyr, and Moe 2014).
With the help of agile methodology costs as well as time that is necessary for completing the
project can be easily predictable. In addition to this, agile methodology allows changes within

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the project and as a result new features can be introduced after the initiation of the project.
Moreover, it is found that in agile project methodology, after completion of each phase proper
review is undertaken for making sure that the work in that specific phase is completed properly
which further helps in improving the quality of the project.
5. Schedule
It is found that around 77 days are required for the development of electronic food
ordering system. The Gantt chart for the project is provided below:
Figure 1: Gantt chart
(Source: Created by Author)

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6. Design

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7. Implementation
7.1 User requirement specification
The user requirement specification must include the following:
Web ordering system: Web ordering system must be available for the users so that they
can be able to create their account and can be easily log into the account for adding items and for
utilizing the customization options for the different selected items (Seshadhri and Paul 2017).
Moreover, it must also include options for placing delivery so that the customers can easily enjoy
food at their convenience.
Online payment system: Online payment facility must be provided to the users so that
they can be able to pay online for the foods they have ordered. This facility is essential for
making the online ordering system much easy.
Help support chat: This facility is quite important for the users as with the help of this
functionality they can be able to resolve their problem as well as queries with the help of chat.
Proper chat support is essential for improving customer service (Amron and Salleh 2017).
7.2 Project plan
The plan for the entire project “development of online food ordering system is provided
below which reflects that the entire time that is needed for finishing the project will be around 77
days.
WBS Task Name Duration Start Finish Predecessors
0
Development of electronic food
ordering system
77 days
Tue 30-
10-18
Wed 13-
02-19

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1 Planning phase of the project 11 days
Tue 30-
10-18
Tue 13-
11-18
1.1
Conversation with project team
members
3 days
Tue 30-10-
18
Thu 01-11-
18
1.2 Development of proposal 2 days
Fri 02-11-
18
Mon 05-
11-18
2
1.3 Developing agreement 3 days
Tue 06-11-
18
Thu 08-11-
18
3
1.4 Determining stakeholders 2 days
Fri 09-11-
18
Mon 12-
11-18
4
1.5 Approval of project plan 1 day
Tue 13-11-
18
Tue 13-11-
18
5
1.6
Milestone 1: Completion of
planning phase of the project
0 days
Tue 13-11-
18
Tue 13-11-
18
6
2 Designing web application 25 days
Wed 14-
11-18
Tue 18-
12-18
2.1 Collecting different ideas 4 days
Wed 14-
11-18
Mon 19-
11-18
6
2.2 Reviewing review 3 days
Tue 20-11-
18
Thu 22-11-
18
9
2.3 Design revising 5 days
Fri 23-11-
18
Thu 29-11-
18
10
2.4 Feasibility study 3 days Fri 30-11- Tue 04-12- 11

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18 18
2.5 Budget analysis 5 days
Wed 05-
12-18
Tue 11-12-
18
12
2.6 Undertaking project meeting 4 days
Wed 12-
12-18
Mon 17-
12-18
13
2.7 Approval of final design 1 day
Tue 18-12-
18
Tue 18-12-
18
14
2.8
Milestone 2: Completion of
web application design
0 days
Mon 17-
12-18
Mon 17-
12-18
14
3 Coding 17 days
Wed 19-
12-18
Thu 10-
01-19
3.1 Development of prototype 3 days
Wed 19-
12-18
Fri 21-12-
18
15
3.2 Development of database 5 days
Mon 24-
12-18
Fri 28-12-
18
18
3.3 Validation of code 4 days
Mon 31-
12-18
Thu 03-01-
19
19
3.4 Testing of cross-browser 3 days
Fri 04-01-
19
Tue 08-01-
19
20
3.5 Optimization 2 days
Wed 09-
01-19
Thu 10-01-
19
21
3.6 Milestone 3: Completion of 0 days Tue 08-01- Tue 08-01- 21

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coding 19 19
4 Building web content 2 days
Fri 11-01-
19
Mon 14-
01-19
4.1
Developing navigation
structure
1 day
Fri 11-01-
19
Fri 11-01-
19
22
4.2 Creating site content pages 1 day
Mon 14-
01-19
Mon 14-
01-19
25
4.3
Milestone 4: Completion of
building web content
0 days
Fri 11-01-
19
Fri 11-01-
19
25
5 Developing user experience 5 days
Tue 15-
01-19
Mon 21-
01-19
5.1 Details update 2 days
Tue 15-01-
19
Wed 16-
01-19
26
5.2
Updating information about
restaurants
3 days
Thu 17-
01-19
Mon 21-
01-19
29
5.3
Milestone 5: Completion of
user requirements development
0 days
Wed 16-
01-19
Wed 16-
01-19
29
6 Project requirement 10 days
Tue 22-
01-19
Mon 04-
02-19
6.1 Access of web application 3 days
Tue 22-01-
19
Thu 24-01-
19
30
6.2 Software and hardware 4 days Fri 25-01- Wed 30- 33

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estimation 19 01-19
6.3 Reviewing and testing 3 days
Thu 31-
01-19
Mon 04-
02-19
34
6.4
Milestone 6: Completion of
project requirement
0 days
Wed 30-
01-19
Wed 30-
01-19
34
7 Project closure phase 7 days
Tue 05-
02-19
Wed 13-
02-19
7.1 Risk assessment 3 days
Tue 05-02-
19
Thu 07-02-
19
35
7.2 Managing quality 3 days
Fri 08-02-
19
Tue 12-02-
19
38
7.3 Final review 1 day
Wed 13-
02-19
Wed 13-
02-19
39
7.4
Milestone 7: Completion of
closure phase
0 days
Tue 12-02-
19
Tue 12-02-
19
39

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7.3 Use case Diagram
Figure 2: Use Case Diagram
(Source: Created by author)
7.4 website
Website Link - http://foodplaza.cloudaccess.host

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8. Conclusion
8.1 Project closure report
The project closure report is provided below:

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WBS Task Name Duration Status
0
Development of electronic food ordering
system
77 days Completed
1 Planning phase of the project 11 days Completed
2 Designing web application 25 days Completed
3 Coding 17 days Completed
4 Building web content 2 days Completed
5 Developing user experience 5 days Completed
6 Project requirement 10 days Completed
7 Project closure phase 7 days Completed
8.2 Lesson learnt
The lessons that are learnt from the project are elaborated below:
 It is quite necessary to gather information about the project quite properly
 The needs as well as requirements of the customers must be analyzed properly
8.3 Ethical issues
The ethical issues that need to be considered while undertaking the project are listed
below:
 The entire project is competed with honesty so that there is no chances of ethical
issues
 The data that are gathered are done in an ethical way and no participants are
pressurized to give response (Mason 2017).
 The information about the restaurants are updated by taking their permission.

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