Emotional Intelligence, Cultural Intelligence And Diversity Document

Running head: EMOTIONAL INTELLIGENCE
Emotional Intelligence, Cultural Intelligence and Diversity.
Name of the Student:
Name of the University:
Author’s Note:

2EMOTIONAL INTELLIGENCE
Johari window can be used to analyze and also compare the results available in the Emotional
Intelligence test (Berland 2017) This helps make all the individuals well aware of the strengths
and the weakness present.
Open Space: Known to you – Known to others
This window refers to these traits that are known to the individual and also to others (Osmanoğlu
2019). I have given myself in relationship management is the score given by such it is 8 and
Milan is 5. This shows that I am aware of this skill present within me but this is also known to all
my fellow family members. Relationship management refers to the trait that can be used to
encourage others and also be able to empower them through the feedbacks given. This is
important because I will have to act as a good leader shortly and also be able to follow a people-
oriented approach so that I can get the support of all my team members.
Blind Spot: Unknown to yourself – Known to others
I have got 55 in the emotional intelligence test and this is useful because I feel that I can work
with some of my colleagues. However, at the same time, I also feel that there are some
colleagues or family members with whom I do not share a good binding and therefore will not be
able to work well with them. This is also evident because Milan gave me 6 in self-management
and 7 in self-awareness respectively, whereas Suchit gave me 8 and 7 in self-management and
self-awareness respectively. On the other hand, as per my score, I have rated myself 9 in both of
these areas. This shows that I lack some understanding of these two traits as I have given myself

3EMOTIONAL INTELLIGENCE
higher marks There are some of the other traits or characteristics that are not known to me but
are known to others. I thought that I have a strong understanding of my own emotions but is not
so. Therefore I will have to take their opinion to understand how can I improve in myself
awareness and self-management aspects.
Hidden Area: Known to yourself – Unknown to others
Self-management is one such skill that is known to me but not to others. I gave myself 9 but the
scores given by the others is less that is Suchit gave me 8 and Milan gave me 7. This shows that
they are not yet aware of my competency in this field. I feel that I am adaptable and can also suit
myself and my working style with the different changes that are developing around me.
Unknown Area: Unknown to yourself – Unknown to others
This area consists of those qualities that will be coming up in the future as per the need for the
situation and the feedbacks that will be shared by my family members or peers.
As per my survey result, the total overall score is 55. This shows that I am an emotionally
intelligent person and can work in a good manner with the rest of the family members or
employees. However, I can adjust well with some people around me including my family
members but not with all. This shows that there is still a great scope of improvement within me
and I will be able to overcome the weaknesses in the future by following all the given steps.
strength Self-
management
which help me
to adjust with
I am good at
self-
management. I
can understand
A good
relationship
management
skill that helps
I am innovative
and have a
creative bend of
mind. This is

4EMOTIONAL INTELLIGENCE
any changing
situations and
also ensure that I
can overcome
obstacles
my own
emotions and
also keep proper
control over
them so that I
am not getting
carried away by
anything.
me to encourage
others and also
maintain a
regular feedback
and
communication
system so that I
can a transparent
and also proper
horizontal
communication
system
helpful as this
helps me to
deliver new
creative ideas
and also initiate
some of the
other kinds of
changes.
weakness I lose my calm at
times when I
have to work
with some
individuals.
I am not able to
cope up with
extremely
adverse
situations like
stress full
situations. I
often suffer from
panic.
I suffer from
anger issues. I
am self-
management as
per my score but
my family
members gave
me fewer scores
which mean that
I often become
impulsive and
Decision making
skill is lacking
within me.
However, I can
work well with
most of my
employees or my
family members.
At times, I am
unable to do so
because I cannot

5EMOTIONAL INTELLIGENCE
suffer from lack
of concentration
develop a good
bonding or
relationship with
all the people
around me at the
same time. I am
often very
selective and
expect people to
approach me for
advice.
In the future, I would like to develop the following competencies
Cross-cultural competency
As per my understanding, this is one of the most needed competencies that must be present
among all the individuals shortly. In the future, I will have to work with employees coming from
different locations all over the world. To get good business ideas, it is essential to get business
ideas from people who are coming from the different cultural or linguistic background (Lee and
Chelladurai 2018). As my emotional intelligence is 55 which shows that I will have to further
increase the skills of adaptability. In other words, I will always try to ensure that I gain a good
knowledge of the cultural differences among people and also embrace those differences. This

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will help me to develop a proper connection or a proper bonding with all the individuals and be
able to work in an organized manner.
For example, if I work in any organization in Australia, I might have to work with an employee
of Japan. If I am not having a cultural understanding or cultural intelligence then I would never
be able to form a proper bonding or understanding with them. I need to ensure that I am not
following the Australian business etiquette. I must not develop any physical closeness with these
employees because this will enrage them as employees in Japan usually do not like to engage in
any physical closeness (Sugimoto and Swain 2016). They maintain a safe distance from each
other and bow as a sign of respect. However Australian business etiquettes are different.
Hugging each other or patting on back is normal. I will keep in mind all these cultural
differences and try to accommodate employees coming from different social and cultural
backgrounds.
As my Emotional intelligence says that I have areas of improvement I will try to undertake some
cross-cultural sessions and make sure that I am becoming much more tolerant towards others. To
maintain a proper universal approach cross-cultural understanding is of utmost importance. For
example, Japanese culture is a hierarchical one and they depend on their superiors for all the
decisions. Unlike Australian individuals who are self-dependent and do not enjoy much
interference in their work. Therefore, I will always provide support and guidance to all the
employees who are from a different socio-economic background or have a different cultural
mindset. This will help me to focus better on my cultural competence and I will be able to
strengthen my awareness and self-management.