Emotional Intelligence

Running head: EMOTIONAL INTELLIGENCE 1
Emotional intelligence
Name
Institution

EMOTIONAL INTELLIGENCE 2
Emotional intelligence
Assessment 2
1. I know how to identify the challenges I have and how to change them for good. My past
experiences build my strengths for good.
2. Isabel made a mistake in a document she was processing. The supervisor started to insult her
in the presence of everyone else. Isabel, walked out of the workplace and everyone else
walked out with her. The organization was brought to a standstill the whole day.
I felt betrayed by the people who I was really sacrificing to assist.
I had given myself too much to the task but nobody appreciated.
It was psychological. I was deeply depressed.
The situation was not affected in any way.
I suffered psychological harm.
Most of my colleagues with whom we struggled were demoralized.
I could have been happier that my efforts had made an impact in the
company anyway.
I am on my feet and working as within my schedule.
I have learned to live with my situations
Letting the company understand the need for appreciating the workers for
the sacrifices they make.
I need the support of all the colleagues to ensure that the organization can
implement the policies on workers’ welfare.
4. Most workers experience frustration. There are several demands which the society, the
organization and individual concerns put on us. Frustration results from the lack of resources
necessary to the task we are mandated to do resulting in poor performance. In addition to