Emotional Intelligence, Cultural Intelligence and Diversity

Emotional Intelligence
EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY
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Table of content
Introduction to Emotional Intelligence (Week 4)..................................................................3
Activity 1...................................................................................................................................3
Activity 2...................................................................................................................................6
Video links.................................................................................................................................7
Summary...................................................................................................................................7
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Introduction to Emotional Intelligence (Week 4)
Good morning everyone, how is your work going? I have heard your institute is going to
organize an event for upcoming entrepreneurs, sounds good. So, you all must be working in a
team to accomplish several tasks and thereby ensuring that institute manages the event with
success. I can hear both Yes and No, so here I am, have got an opportunity to present
workshop on Emotional Intelligence which can be executed very well in upcoming days. Let
me give your brief on the topic first.
Emotions are the psychological state which once experiences over a period of time. Emotions
affects the way we feel, we think and we behave towards particular person or scenario. It can
be good or bad, positive or negative, helpful or harmful. It is essential for an individual to
manage their emotions throughout their professional and personal life, it even includes the
extent to which you cope up yourself from stressed situation. The emotional intelligence of
manager affects the motivation level of team members. And that in turns affects the
performance. Emotional intelligence basically demonstrates the capability of an individual.
The week 4 includes the essential concept of EI such as social awareness, self-awareness,
relationship management and self-management. This basically demonstrates how one can
identify their strength to minimize the effect of weaknesses and how strength can be utilized
to reduce the impact of limitations, understand the importance of self-worth and abilities. The
given activities evaluate the existing emotional intelligence of an individual by answering the
questions.
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Activity 1 (30 min)
Here, you have to select any one option from list of four alternatives, answer which is most
relevant to your personality and behavior. The calculation of score will be based on answer
key given at the end of activities.
1. You are leading a meeting to execute new business strategy in the company, but your VP
will take credit of all research in front of directors, all the work you did for this strategy,
what you will do?
o Convey message to VP immediately, saying I did all work and it is not fair
o Convey message to VP after meeting that I would appreciate if all team members will be
given credit to the work done for any assignment
o You just keep calm saying nothing.
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