Emotional Intelligent: Reflection, Mentoring Plan, and Report

Emotional Intelligent 1
EMOTIONAL INTELLIGENT
By (Student’s Name)
Professor’s Name
College
Course
Date

Emotional Intelligent 2
1. Reflection
Please indicate your role
at BizOps Enterprises
Customer service team leader
Identify five of your
emotional strengths
Trust, motivated, positive, sympathy and understanding
Identify five of your
emotional weaknesses
Inability to control my anger, irritable, never tranquil,
take retaliation, selfishness,
Identify two workplace
stressors that affect you
uncooperative teammates and unsupportive managers
Identify two triggers that
can initiate an emotional
response in the workplace
quarrels within team and anger with manager
How would you rate yourself on each of the following behaviours? Please provide
short examples to support your response.
I display emotional self-
awareness and use my
intuition to guide team
decisions
Always
✓
Sometimes Rarely Never
Example: I am often
checking with emotion of

Emotional Intelligent 3
the group prior to
deciding any issue
I display a sound sense of
self-worth and confidence
in my role
Always
✓
Sometimes Rarely Never
Example: I am always
self-confident in
responsibilities and roles
I keep disruptive
emotions and impulses
under control
Always Sometimes Rarely Never
✓
Example: I am unable to
frequently control myself
I display honesty,
integrity and
trustworthiness
Always
✓
Sometimes Rarely Never
Example: I often truthful
as well as rarely offer
vindications

Emotional Intelligent 4
I am flexible in adapting
to changing situations
Always
✓
Sometimes Rarely Never
Example: I attempt to
always acclimatize to
vicissitudes in our
organization
I am driven to improve
performance to meet my
inner standards of success
Always
✓
Sometimes Rarely Never
Example: Whenever I
can, I am always willing
and keen towards
improvement
I seize opportunities to
create better possibilities
for the organisation
Always
✓
Sometimes Rarely Never
Example: I always set
great goalmouths for the
triumph of our