This report focuses on the development of a human resource development program for the LEGO group. It provides a brief description of the program, program objectives, implementation, training methods, and evaluation plan.
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Running head: Employee Development Proposal1 Employee Development Proposal Student’s Name University Course Date
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Employee Development Proposal2 Table of Contents INTRODUCTION.....................................................................................................................................2 Organization background.........................................................................................................................2 Brief description of the program..............................................................................................................3 Program objectives....................................................................................................................................3 Program Implementation..........................................................................................................................4 Organization assessment and needs development...............................................................................4 Design phase...........................................................................................................................................6 Implementation phase...........................................................................................................................7 Training methods......................................................................................................................................8 Evaluation plan..........................................................................................................................................9 References................................................................................................................................................11
Employee Development Proposal3 INTRODUCTION The human resource development program is very crucial for the success of the organization within a competitive business environment. It enhances the development of the individual skills of the employees through the formulation of effective training programs which make the employees better (Mujtaba, Jamal & Shaikh, 2018). This report shall focus on the development of a human resource development program for the LEGO group. The report shall provide a brief description of the program, the program objectives and the rationale of its application in the organization. The report shall also cover how the program shall be implemented and the benefits for the employees as a result of the adoption of the program. The report shall further outline the training methods that shall be effective for the approval of the program by the employees in the organization. The training materials that shall be essential for the HRD program shall also be outlined within the report (Hutchins & Kovach, 2019). A precise evaluation plan entailing both the long term and the short term plan to ascertain the effectiveness of the program shall also be brought out clearly within the report. Organization background Lego group was established in 1932 by Ole Kirk Christiansen as a business for designing wooden toys for children. The Human Resource department of the organization developed a program that focused on the future growth and prosperity of the organization through the
Employee Development Proposal4 formulation of effective programs for the training and development of the employees within the organization. The organization has always had an excellent example of the performance of Human Resource Management and practice on employees (Fabrizio, 2015). This report shall focus on the Human Resource Development program of the organization. Brief description of the program The company shall conduct a needs assessment to ascertain areas that need to be addressed within its workforce and the organization as a whole. After the analysis, the program shall be designed effectively to address the need of the organization. The implementation phase of the program shall also be articulated clearly within the program. The plan shall then be evaluated to establish its effectiveness within the organization. If the program is well designed, assessed and implemented, it will improve the employees' and organizational knowledge, skills and ability to perform duties (Hager, 2019). This program will help the organization, Lego group to motivate employees and maintain the well-performing one. Therefore, this program will enhance to have a most strong workforce that will enable the organization together with employees to accomplish its objectives effectively in work by serving the customers at the level best. Program objectives Program objectives will give clear guidelines on how the organization will improve its profitability and productivity level, thus enabling the dynamic growth of the group. These objectives will consist together the short-term and long-term work goal to be attained by the Lego group (Jesper Peterson, 2106). In short, these objectives will have clear and correct
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Employee Development Proposal5 direction in which the organization is supposed to move to attain its desires. The following are some of the goals the Lego group is aiming to achieve through the development of this program. To enhance the improvement of customer services and the brand reputation within two years in the market. This will be managed by well-motivated and trained employee within the organization. To develop new and effective marketing strategies through Human Resource development program, which will be initiated by partnering with other organizations which specialized in employee training. To produce competent and professional workers with the group thus increasing the organization's production and profit level with the competitive market. The above objectives will provide a working environment which will suffer customers’ first, enhancing equity, employability, and adaptability within the Lego group at present and in the future. Program Implementation For the success and effective achievement of the above objectives and other factors in the workplace, the Human Resource Program must also be implemented successfully. Program implementation requires several steps to be carried out within the organization and to the individual employee (Varshney, 2018). These step will ensure the program has accelerated the future growth of the company as the best toy manufacturer organization. Employees’ skills, ability, and knowledge in the field of specialization will be considered and how they will be improved for both benefits of the Lego group as a Company and to the individual workers. These steps will include, organization assessment and need development phase, design phase,
Employee Development Proposal6 implementation phase, and evaluation phase. Each stage will be discussed including the benefits to the individual employees and the organization as a whole. Organization assessment and needs development Lego Company has been focusing for value and creative maximizing towards the consumer opportunity for 84 years, all in a fun and safe way. The assessment of the organization will be based on the company name, Lego group. Lego group is mentioned by Danish saying of leg got which is described as "plays well." This meaning has been displayed at a higher percentage by the Lego group through supplying valuable and quality products (toy) thus becoming the most recognized organization of toy. The market is flooded by toy from the Lego group, which has increased the sales volume to over $14.7 billion (Sandgaard, 2015). This is a result of well- designed quality product and provision of grateful services to the customer thus becoming loyal to the company. During the year of 2004, the Lego group experienced a decrease in sales at a rate of 40% and having a debt of 1 million dollars which accumulated for two years. A new method of handling this problem was formulated; this is through performing survey and information collection from the customers. This was only an effective method to be used in solving this problem since customers will be involved in an organization's decision making processes. In this situation, the customer will give and address their views towards the product image in the market. Through this new feedback methodology, Lego group have realized that the more the customer survey, the more the data is collected for decision making. A large number of customer who will be surveyed will increase the accuracy of the organizational assessment and awareness of the need.
Employee Development Proposal7 The planning stage follows after enough data is collected from the customers, as part of need assessment in the organization. The organization weakness of the Lego group was described as the need from customer dissatisfaction of sales, thus requiring conclusion on the go way. The Lego group was needed to improve the brand's reputation through the satisfaction of clients' service. When this decision was agreed, the implementation was taken through partnering with organizations which offers employees training as their specialization. This process enhanced the development of new disciplines in marketing strategies. In the whole world, Lego group is the most creative in laying out strategies, thus leading the company to become profitable toy company. Despite the strategy employed, the company is active evolving with current and useful trends in enhancing effective human resource plans. This show that various company needs assessment is required only through data collection and evaluation from the customers thus giving an effective way of handling organization needs (Lee, 2019). This is facilitated through the Lego group employing competent workers which will provide better services to the customers, thus improving the condition of the Lego Company. Design phase Before implementing the human resource development program, is required to be designed according to the human resource department and whole organization needs (Cherrstrom & Bixby, 2018). The core reason to design this program by Lego group is to facilitate employees with effective opportunities which will generate growth in their specialized field of work. This design will adhere and fixed adequately according to the organization structure. This organization structure will be based on leadership styles, the company’s image, and brand and product satisfaction to the customers. Also, the Human Resource department is involved in the
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Employee Development Proposal8 design of the program. Lego group has a human resource department which is used to have a unique methodology of performing employee selection thus becoming one of the Lego group. The recruitment process in the Lego group is guided by the motto "only the best is good enough." This encourages only the potential and able employee to apply for the recruitment in the Lego group as a worker while waiting for the recruitment process to begin. Then the side of the Lego group is conducting a detailed analysis of the candidate applied position, skills and qualities required for the job in the company. This will help to have competent and motivational employees who will hard value to the company according to the culture of the Lego group. The worker’s salary is motivation since it ranges from $ 50,000 to $ 80,000, including other benefits like medical insurance (Average Salary, 2016). Thus according to the recruitment process of the Lego group, the Human Resource Development program will facilitate conducive and ethical working conditions, advanced opportunities for growth and employees motivation through generous incentives and mentorships. After new employment takes place is mandatory for the recruits to attend three weeks which will sharpen their skill according to the company's requirement. This course is designed to mentor the new employee to have outstanding professional for Lego group activities. The syllabus, timetable, of course, will be provided through email thus conducting useful course throughout. After this course, the professional certificate will be issued to improve the professional portfolio thus having career development in the organization. Implementation phase “Human Resource Development program” in the Lego group is existing before hiring new employees in the organization. Implementing proper human resource development in different
Employee Development Proposal9 departments like IT, marketing, supply chain amongst others is required. Each department requires enough time for selecting the right individual for the right specialization. The implementation of the "Human Resource Development program" at the Lego organization is implemented through an introductory of 3 weeks course. This helps to improve the skills of employees since it equips each with specific roles of the department formally during the training. In this phase of implementation, the employees are required to adhere to the organization culture and think big on how to be more productive. This is achieved by becoming more creative and innovative towards both existing and product in the Lego group. Other factors to consider is the internal operations which will be affected by the implementation of HRD programs (Werner & DeSimone, 2009). This will permit the Lego group to address the existing problem correctly with define answer. Different applications are used to implement HRD program to the Lego group, thus is required to select the one which fits the organization’s vision. This improves the job environment by providing employees with current skills and knowledge which will facilitate the company growth then continue with development. Training methods Theseare methods which provide the recruits with competent skills and knowledge which is essential as per organizational professional. This will build convenient for the employees while performing its duties in the company (Jacobs, 2019). The course work through the class lesson is the method which is sufficient to be carried out at the Lego group. The Lego group is responsible for selecting a qualified trainer who will be to
Employee Development Proposal10 facilitate adequate information about the program. The trainer is required to express excellent communication and interpersonal skills to the recruits. The selected trainer will prepare the class lesson in advance, setting the table, venue and informing the methodology to be used in the training session. The class session will be starting from 8 am to 1 pm for theory part and 2 pm to a 4 pm practical course, Monday to Friday for two weeks. The content to be covered will include the background of the Lego group as the organization, vision, and mission of the company and how to achieve it in the future. Primary duties in the line of the assigned task will be discussed, thus equipping the recruit with professional skills according to the Lego group culture. Both hard copy and softy copy books including the magazines and printed report of the organization will be used as the source of information. The class lesson will use backboard and electrons equipment like a projector to display content on the board. This is important since it will provide fast hand information to the recruit thus understanding quickly without wasting much time. This method of training is considered adequate by the organization since they will be direct interaction between the new employee and the trainer. This will facilitate immediate and quick response and feedback where necessary. Another factor is that the induction process will be straightforward since the lesson is carried out within the organization, Lego group. The organization will use the minimal resource in facilitating the training, therefore, reducing the loopholes of losses. Through all this training, all recruits will be able to work effectively according to the Human Resource Development program, since the working environment is now conducive, relevant skills and knowledge are provided (Stoffers, Schrijver & Kleefstra, 2018).
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Employee Development Proposal11 This will give sufficient growth of the organization both in profit and production level in the society. Evaluation plan Thisevaluation plan is very crucial after the implementation of HRD program since it helps to monitor and maintain the progress of the program (Yoon, 2019). The Lego group assigns this task to the corporate management which will work together with the Human Resource and building a team to facilitate the practical evaluation of the implemented program. This is important with the company; meanwhile, positive effects will be realized if the company's experts well control the application (Hirudayaraj & Baker, 2018). All this is under the control of Executive Vice President of Human Resource of the Lego group, Bali Padda(Lego, 2016). Also, external sources will be used to evaluate the system to detect the unbiased responses from the employees. Both all this internal and external evaluation is expecting Lego group growth from the excellent monitoring and maintenance of the HRD program. Effective communication from and to all stakeholder in the organization is essential to maintain practical evaluation. The evaluation plan at the Lego group is likely to make sure they are link attaining the organizational goals and employee's individual goals. Lego group is aiming to offer the best toy for the children at better means in the market. This will improve the condition of the working condition thus be aiming to become the best organization in the market. This program is focusing on reducing the debts and losses at 37% each year in the market thus having "zero waste mindset," this will result in the improvement of both production and profit (Lego Group). This being the final stage of the HRD program will help to receive enough feedback from working on them from organization customers.
Employee Development Proposal12 References LEGO Group Annual Reporthttps://www.lego.com/en-us/aboutus/lego-group/annual-report Werner, J., & DeSimone, R. (2009). Human resource development (5e [ed.]. ed.). Mason, Ohio: South-Western Cengage Learning. Mujtaba, M., Jamal, S., & Shaikh, Y. (2018). Development without Human Resource Development (HRD): Analysis of HRD Policy of Pakistan.Asian Themes in Social Sciences Research,2(1), 9- 15. Hutchins, H. M., & Kovach, J. V. (2019). ADVANCING Women Academic Faculty in STEM Careers: The Role of Critical HRD in Supporting Diversity and Inclusion.Advances in Developing Human Resources,21(1), 72-91. Hager, P. (2019). VET, HRD, and Workplace Learning: Where to From Here?.The Wiley Handbook of Vocational Education and Training, 63-80. Cherrstrom, C. A., & Bixby, J. (2018). Construct of Expertise Within the Context of HRD: Integrative Literature Review.Human Resource Development Review,17(4), 440-464.
Employee Development Proposal13 Varshney, D. (2018). Expatriates Go, Let Us Grow: An Analysis of Employment Patterns and Development of a Viable HRD Model of Saudi Arabia.African and Asian Studies,17(4), 340- 370. Lee, J. (2019). Rapid needs assessment: an evidence-based model.European Journal of Training and Development,43(1/2), 61-75. Jacobs, R. L. (2019). Task Statements and Training Design. InWork Analysis in the Knowledge Economy(pp. 197-203). Hirudayaraj, M., & Baker, R. (2018). HRD competencies: analysis of employer expectations from online job postings.European Journal of Training and Development,42(9), 577-596. Stoffers, J., Schrijver, I., & Kleefstra, A. (2018). Designing training programs for HRD, expectations of participants explored.Human Resource Management International Digest,26(3), 4-6. Yoon, H. (2019). Multiple-cutoff Regression Discontinuity Designs in Program Evaluation:A Comparison of Two Estimation Methods, 9(1), 6. Sandgaard M. V. (2015 February 12). The Lego Group-About Us. Retrieved from https://www.lego.com/en-us/aboutus/lego-group Fabrizio, F. (2015 September 3).Let your hands think for you! LEGO serious play and human resources. Retrieved fromhttp://seriousplaypro.com/2015/09/03/let-your-hands-think- for-you-lego-serious-play-and-HR Average Salary for Lego Systems Inc. Employees. (2016, September 27). Lego Group Salaries. Retrieved fromhttp://www.glassdoor.com/Salary/Lego-Group-Salaries-E3944.htm
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