Human Resources Resource Management (HRM) TABLE OF CONTENTS INTRODUCTION 1 TASK 11 P1)

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1). Purpose of HR function and key roles and responsibilities of the HR function.............1
P2 strength and weakness of recruitment...............................................................................3
P3 Benefits of HRM practices................................................................................................4
P4 different methods used in HR practices and its benefit for organsiton.............................5
P5). Approach and effectiveness of employee relations and employee engagement.............7
P6). Key aspects of employment legislation within which the organisation must work......10
P7). Job description and person specification of Customer Service Assistant at H&M......12
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Human Resource Management is a broad system of managing the workforce by strategic
planning and measures. The report will be based on H&M which is a fashion retail company
established in 1947 with approximately 1.5 million employees till now. Report includes roles and
responsibilities of HR as well as its significance in talent acquisition to meet business objectives.
It will also include an assessment related to basic functions of human resource management. The
study will cover approaches and effectiveness of employee’s relations and engagement with key
aspect of employment legislation necessary for organizations. Along with it, the study will cover
an evaluation for use of technology for recruitment and selection process. It will also include Job
description and person specifications related to specific job role. It will also cover basic
description to importance of technologies in HR practices.
TASK 1
P1). Purpose of HR function and key roles and responsibilities of the HR function
The success of every organization lies within its basic HR functions and strategies
implemented by it. All the functions of Human Resource Management share a common
objective, goal and approach. Basic purpose of HR practices includes:
Motivating employees: The main purpose of these HR procedures is to motivate
employees of organization by providing them adequate compensatory, monetary rewards and
effective bonus depending upon their designations and work.
To attract talent pools: It is the strategic purpose of HR function that every organization
conduct or implement with effective planning (Bailey, Kelliher and Garavan, 2018). To attract
the talent pools by highlighting organizations' flexible working conditions.
To develop the workforce: Developing employees of organizations by implementing
different training and career development programs is another major objective of HR
department.
KEY ROLES AND RESPONSIBILITIES OF HR FUNCTIONS
Role of HR functions
It varies with the organizational size, structure and number of employees.
Recruiting and Selection: Basic of role of this function is to choose right candidates for
right job. Effective recruitment and selection improves productivity of organization. H&M does
its recruitment processes effectively by directly posting the job vacancies to its official website
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and different recruitment agencies. This has provided H&M variant of talent pools and large
number of expertise for executing its services.
Training and development: It is another responsibility of HR team that to improve
ongoing performance and professional growth of employees. H&M has significant IT, Business
and Management training programs for its workforce as well as outsiders (Bakker, 2017). This
provides sufficient knowledge to and attracts different skilled persons from outside organization.
Performance management: Its purpose is to handle and evaluate the job performance of
employees within organization and improve their productivity at workplace. H&M adopts
effective performance management system to evaluate their ongoing performance and way of
managing business activities.
Responsibilities of HR functions
 To provide systematic approach of development to organizations.
 Strategic management of workforce and their performance.
 Continuously align the functions of organization with its goals and objectives.
 To extend its connections with other markets and industries by effective HR plan and
business communication strategies.
Significance of HR in acquiring talent to meet business objectives
Talent acquisition is one of the strategic decisions made by HR authorities of
organizations. Organizations are dependent on acquiring the candidates who can easily align
their performance with industry's objective.
Talent acquisition by H&M is highly confined with different strategies for each of its
functional departments as well as its stores located in different countries. These strategies are
specifically focuses on different skills of applicants that would effectively meet its objectives.
2). Approaches to workforce planning, recruitment and selection, development and training,
performance management and reward systems.
Workforce planning: The credibility of these approaches depend upon the systems that
are being used during its implementation (Boon and et.al., 2018). The most basic approaches are
Workload and Competency approach
The above mentioned approaches for HR planning is based on certain models that
depend on statistical analysis of organization such as turnover rate, working hours of employees,
success and development rate of past years etc. In this regard, both methods are descriptive in
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