Employee Engagement in the Hotel Industry

Employee Engagement in
the hotel industry

Table of Contents
Topic: Employee Engagement in the hotel industry........................................................................1
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
Current issue based around the theme of employee engagement...........................................1
Task 2...............................................................................................................................................2
Highlighting the good and poor practises of employee engagement in the hotel industry....2
Task 3...............................................................................................................................................4
Corporate ethic strategy and their sustainability for lifelong employment............................4
Task 4...............................................................................................................................................5
Conclusion and suggestion to develop a workforce with skills and attitudes for lifelong
employment............................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................6

Topic: Employee Engagement in the hotel industry
INTRODUCTION
Employee Engagement is a term which reflects the extent and level to which the employees
of an organisation feel passionate and committed towards their work, jobs and organisation
which encourages them to put discretionary and efficient efforts in their work (Karumuri, 2016).
The current proposal is based on Marriott International Hotel which is a well known American
multinational diversified hospitality company and larger organisation that mainly manages and
having franchises of a broad portfolio of hotels and other related lodging facilities. Current
proposal consist of a discussion about the issue faced by Marriott hotel in leading effective
employment engagement and developing a talented workforce. Beside this, a discussion about
corporate ethic strategy and its sustainability for lifelong employment is also there.
Task 1
Current issue based around the theme of employee engagement
Employee engagement is associated with leading and maintaining an efficient and healthy
relation with the employees and workforce in order to retain valuable talents for a longer period
of time. In current scenario, effective employee engagement has become vital for all organisation
especially for Hospitality industry in order cater and retain talented employees to have better
performance and success level in competitive business environment (Yadav and Morya, 2019).
The organisation selected for current proposal is Marriott Hotel is which a famous American
diversified hospitality company which is having a wide portfolio of hotels and other lodging
facilities. The main headquarter of Marriott international hotel is situated at Maryland, U.S.
along with many branches and franchises across the various location of world. Thus, it become
more vital and essential for this organisation to have effective employee engagement in order to
retain and cater talented employees for lifelong period (Presbitero, 2017).
Employee engagement is a vast concept that consists of many things which directly and
indirectly have impact on mind set and commit level of employees which consist of level of
communication and participation offered by an organisation along with company policies and
attitude and behaviours of managers and leaders towards the employees. Thus, the main issues
and challenge based around the theme of employee engagement consist of Unethical Leadership,
Toxic Workplace Culture, Unrealistic and Conflicting Goals, high level of Discrimination and
1