Employee Engagement: Concepts, Tools, and Strategies for TESCO

Managing Employees

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Concepts and Drivers of Employee Engagement...................................................................1
Evaluation of Diagnostic tools to Measure Employee Engagement......................................3
Employee Value Proposition to Analyse Employee Engagement and Strategies to Raise
Levels of Engagement............................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES ...............................................................................................................................8

INTRODUCTION
Employee engagement is a workplace phenomenon that leads to creation of fruitful
conditions for members to commit them for success of organisation. Employees who are engaged
and committed to their works in companies or organisations provide vital competitive advantages
like, improving employees satisfaction, productivity and profits. It is important for the companies
to foster engagement and commitment among their workforces. This report addressees various
concept and drivers of employee engagement that helps an organisation to build better relations
with their employees and improve their motivation. For this purpose Employee engagement
practices of TESCO, an UK based retail organisation established in the year 1919. Further, this
report explains about the tools to measure and evaluate the employee engagement practices.
Moreover, report provides insight on Employee Value Preposition on the concepts and strategies
used by company for employee engagement. At the end, strategies to raise levels of engagement
are elaborated.
MAIN BODY
Concepts and Drivers of Employee Engagement
Employee Engagement can be defined as a method, which helps employees to identify
their responsibilities, activities, tasks of an organisation. It also helps to identify the core of
organisation including leadership practices, polices and appraisal systems, communication and
culture of the company. In regards to employee engagement, Tesco commonly explains it as
commitment and passion of employees towards their works, responsibilities and duties at a
workplace. Employee engagement depends very much on the policies and procedures of the
organisation such as their remuneration, recognition, orientation, growth opportunities, perks and
rewards for efforts of employees and many other factors. There are certain employee engagement
concepts, strategies and drivers that are used by TESCO to motivate and retain their employees.
Employee engagement managers has identified combination of concepts and principles that will
help to motivate and improve employee performance.
Concepts and Drivers of Employee Engagement
1

Employee engagement is the measurement to an employees' motivation and experience
gained from its workplace. Employee engagement highly depends on type of job, designation or
authority, required skills demanded for a particular job, etc. Employee engagement is influenced
by various external and internal forces in TESCO which are as follows:
 Well-being of Employees: The pandemic has brought immense challenges in the lives of
people. Post COVID scenario about employee engagement has changed a lot and
management of TESCO thought of well being of employees while initiating employee
engagement. This brings in the sense of belongingness and enhance employees
performance (Suresh, 2020).
 Learning and Development Opportunities: Learning and Development is required in an
organisation to stimulate and engage workplace environment for enhancing employee
engagement. By investing in the long term success and growth of the employees,
employer could thrive to enhance overall performance and improvement of operations in
TESCO.
 Recognition: Employees who work by devoting high efforts in the workplace are usually
enthusiastic about the outcomes of their work. Recognition means how the superiors
praise or appreciate employees work and their efforts. If the employees are enthusiastic
about the results of their hard work they bring significant additions to their output and
efforts.
 Enhancing Motivation: The employees who get appreciation or reprisal for doing their
performance are intended to put efforts more deliberately. Organisational motivation
generally comes from psychological appreciations such as job recognition, promotion,
positive performance appraisal, etc.(Fridawati and Nugrohoseno, 2021).
 Relationship and Team Building: It refers to growing reliable and improved strategy for
retaining employees through building positive relationship and team building. This
strategy for enhancing employee engagement involves building opportunities. TESCO
does this for leadership propositions of employees who deserve and entrenched talent that
exceeds positively the organisational expectations.
Strategies and Concepts of Employee Engagement
2