Role of Employee Motivation in Hotel Industry

Running head: ROLE OF EMPLOYEE MOTIVATION IN HOTEL INDUSTRY
ROLE OF EMPLOYEE MOTIVATION IN HOTEL INDUSTRY
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1ROLE OF EMPLOYEE MOTIVATION IN HOTEL INDUSTRY
Table of Contents
Introduction....................................................................................................................2
Central theme of journal.................................................................................................2
Supporting information and facts...................................................................................3
Findings and recommendations......................................................................................6
Related terms with theory..............................................................................................7
Reflexion........................................................................................................................8
References....................................................................................................................10

2ROLE OF EMPLOYEE MOTIVATION IN HOTEL INDUSTRY
Introduction
The paper intends to review a journal written on employee motivation within hotel
and hospitality industry focusing on hotels situated in Gombe State of south eastern Nigeria.
The objective is to highlight to find out the role of motivational incentives like additional
monetary and leave benefits in employee turnover across hotel industry of Gombre state. In
order to conduct the study, three hotels have been considered as respondents and finding
suggests a positive impact can be seen over employee turnover if workforce is provided with
such benefits. This paper will highlight the supporting information and facts following with
the central theme. Specialized terms, which have been used here, will be elaborated in order
to deliver deeper knowledge of the journal. Finally, towards the end of the review a personal
experience will be attached regarding employee motivation and organizational performance.
Central theme of journal
Musa, B. M., Ahmed, I., & Bala, A. (2014). Effect of Motivational Incentives on Staff
Turnover in Hotel Industry in Gombe State. Journal of Business and
Management, 16(3), 36-42.
As described in the introduction this journal tries to find out the influence of
motivational incentives and benefits over employee satisfaction, turnover and organizational
development. Like every business organisation, hotel industry is likely to retain and works on
increasing employees’ effectiveness following various methods too. Every industry runs on
certain objectives, which must be well communicated among the workforce to drive them
towards achieving them. Organisations try to make the communication process inspirational
for the employees regarding accomplishment of organizational objectives. However, the
entire process confronts with disturbance if workers’ physiological and psychological needs
are ignored by the organisation or industry. Focusing on this ongoing issue of the hotel

3ROLE OF EMPLOYEE MOTIVATION IN HOTEL INDUSTRY
industry as well as concerning employee turnover and their effectiveness, the theme of this
journal revolves around highlighting the situation of Nigerian hotel industry and positive
impact of several motivational benefits to improve the situation. However, there were no
proven method to increase their effectiveness and control voluntary turnover. Therefore, this
journal has focused on researching the reason by evaluating various application of
motivational factors to increase productivity, efficiency and control employee turnover.
Supporting information and facts
Supporting facts are collected from various literature that employees, generally, leave
a job for a better opportunity, better salary and benefits. Besides, a deteriorated work culture
and environment, dissatisfaction towards management and better career prospects lead an
employee to leave his/her previous workplace. Therefore, it has been understood that behind
successful organizational objectives, there are certain aspects regarding employee
satisfaction, which help entrepreneurs to accomplish goals and organizational development.
Not only offered benefits and salary structure, but also the work environment must be
suitable to every individual. There are some necessary aspects, which makes a workplace
ideal. Managerial designation holders must remember the fact that employees are the human
capital they are investing into for achieving better future for organisation. Therefore, positive
results will occur only when their productivity and efficiency can be influenced. In case, an
employee faces misbehaviour from any colleague or harassment from managers, employees
tend to feel reluctant working under a situation like this.
The next supporting idea that has been generated from various literatures on the
relationship of employee behaviour and role of workplace motivation is motivating
employees increases their performance. Pay scale, penalisation or appreciation are part of any
prestigious job, which leads to employee satisfaction and accomplishments of targets related