Employee Retention Strategies Analysis

This assignment requires you to analyze different employee retention strategies, examining their effectiveness in influencing job satisfaction, reducing employee turnover, and ultimately contributing to organizational success. The analysis should draw upon a selection of scholarly articles cited within the provided text, demonstrating your understanding of current research and best practices in employee retention.

EMPLOYEE RELATION

Table of Contents
EMPLOYEE RELATION...............................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1 : Employment Relation's history with context to the UK. ................................................1
1.1 Different frames of Reference describing the significance of each and every aspects of
handling employee relation. ..................................................................................................1
1.2 Assessing various changes within trade unionism affecting employee relation in UK.. .2
1.3 Roles of various players in employee relation.................................................................3
TASK 2 : Understand the nature of industrial conflict and its resolution.......................................4
2.1 The different procedures Tesco follows in-order to deal with various conflict situations4
2.2 Key element of employee relations in a selected conflict situation.................................5
3.2 ..........................................................................................................................................6
................................................................................................................................................6

INTRODUCTION
In this report the approach of employees relation and its importance in managing the
relationship between the employees and employers has been described in brief. There are various
factors and frames which are affecting the employee relation within an organisation based in
UK. The report consist roles of various players within the employee relation of an organisation,
this study is in context to Tesco organisation. The Tesco is a leading supermarket firm based in
UK, it has a huge organisational structure having various types of employees. The report also
describes the process of dealing various conflicts within an organisation. Every organisation
such as the Tesco develop various strategies for creating an effective employee relation within
the company or firm. Furthermore, the report determine the impact of European union on the
industrial democracy in the UK as well as various methods used to obtain employee interest in
participation and involvement in the decision making process of an organisation.
TASK 1 : Employment Relation's history with context to the UK.
1.1 Different frames of Reference describing the significance of each and every aspects of
handling employee relation.
There are basically two types of frames used in order to handle the employee relation
within an organisation such as Tesco, these two frames are Unitary and Pluralistic frames as
described below -
Unitary Frame – This edge can be characterized as the approaches, qualities, conduct and
convictions that are connected with the administration and association. The workers and the
administration must comprehend their individual parts and duties they have to perform inside an
association to accomplish a typical target or goal. The representatives of an association ought to
play out their undertakings or operations successfully with the assistance of their aptitudes,
capacities and information to acquire a particular objective or target. There are struggle
circumstances frequently emerge inside an association among the workers or between the
businesses and representatives, these contentions are dealt with and settled by the administration
or Human asset administration of the association. The Unitary edge expresses that the power or
expert of basic leadership is with the administration of the association. The workers can not
conflict with the administration or their choices. This is imperative to create teach inside an
association however creates imbalance and demotivation among the workers.
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Pluralistic Frame – In the Pluralistic casing, the association makes two sorts of divisions or
gatherings which are the administration and the exchange union. The administration of an
association is worked to deal with and trade with the operations of the association yet once in a
while the administration neglects to comprehend the representative point of view which builds
up a circumstance of contention inside the association such strikes. The worker with a specific
end goal to put their focuses and needs before the administration makes an exchange union and
the pioneer of the union is additionally chosen by the representatives. This exchange union
comprehend the representative point of view and attempt to give an appropriate answer for the
issue. The exchange union go about as a middle person between the administration and the
workers. This casing causes the representatives to raise their issue and furthermore inspire the
workers, additionally the contentions and issue are settled effortlessly.
1.2 Assessing various changes within trade unionism affecting employee relation in UK.
There are many changes within the trade unionism developed with the time, these changes put a
great impact on the employee relation in a company or organisation. The trade union is
developed in order to assist all the employee to raise their views or perspectives during a conflict
situation and resolve it. The employee relation is affected negatively as well as positively by the
trade unions within various organisations. The employees communicate their issues and
problems related to the business operations or workplace environment with the members of trade
unions who provides them effective solutions, due to which the relationship between employees
and employers or the management within the organisation gets affected. The management of an
organisation is developed and responsible for handling all the issues and problems related to the
employees and their business operations, but due to the trade union employee skip
communicating their issues to the management. Therefore, the management's control over the
managerial functions gets negatively affected as they lose power of decision making. The trade
unions also affect the decisions made by the management or the employer. The positive side of
the trade unions is they help each and every employee to confront their issues, perspectives and
viewpoint related to the any situation, conflicts and workplace environment. The employees
share their demands and wants with the trade unions, trade unions consider the problems or
demands and discuss it with the management in order to make an effective decision. Trade
unionism helps the employees to be motivated and achieve job satisfaction, their problems and
demands are taken into consideration by the unions which encourage them to perform better.
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Trade unions also enable the management of an organisation to effectively understand various
problems or perspective of their employees and provide a proper simulation to them by
discussions and meetings. It helps the employees to work without any pressure and unfair
practices by the management. The conflicts get reduced due to healthy communication among
the employees, trade unions and management within an organisation.
1.3 Roles of various players in employee relation.
The concept of managing and controlling the relationship between employees and
employers is known as Employee relation. Every organisation such the Tesco requires to have a
good and healthy relationship between the workforce and the employer to develop an effective
workplace environment. The employee relation enables an organisation to create positive
working environment within a company. It helps in increasing the productivity and profitability
of an organisation. It motivates the employees to perform more effectively in order to achieve
the organisational goal. There are different players who performs a significant role in the
employee relation which are as following -
 Employees – The employees and workers within an organisation are the main players
affecting the employee relation, the work environment and employee relation depends
upon the human resources or the employees within the organisation. The employees need
to understand and act in a healthy way at a workplace in order to develop an effective
employee relation.
 Trade Unions – The Trade unions make sure that the workers and employees are not
facing any problems or issues, discrimination or inequality while working in an
organisation. They effectively act as communication channel between the employees and
the management in order to resolve any conflict with the organisation. It affects the
employee relation among the employer and employees.
 Employer association – The employer association includes higher authorities of a
company such as top level managers, board of directors etc. These authorities have power
to make effective decisions related to the various areas of an organisation. The
association analyse and identify different types of issues or problems faced by the
employees and organisation while performing the business operations or activities. These
associations also understand employees needs and demand as well as make effective
decisions in order to fulfil them.
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1. Government – The government of UK introduce and implement different lays and
regulations with regard to the working of an organisation that are very important to be
considered. These regulations are developed with concern to the employer as well as the
employees to enable them in understanding the various rights and decrease the rate of
issues or conflicts with a workplace or organisation(Deery and Jago,2015).
TASK 2 : Understand the nature of industrial conflict and its
resolution.
2.1 The different procedures Tesco follows in-order to deal with various
conflict situations
There are different circumstances emerges inside an association because of the adjustments in
the operations or strategies forced in a business which are not worthy by the representatives and
prompts a contention. The workers can't help contradicting the administration choice at different
conditions and conflicts with. This makes a contention circumstance inside the association. All
together conquer these contention circumstances the Tesco creates and takes after different
systems or exercises which encourages them to control and deal with the circumstances viably.
The means taken by the Tesco in the controversy circumstances are as per the following -
 Single representative – This is a condition in which a solitary worker confront any sort of
issue or issue. The Human asset administration in the Tesco convey or connect with the
worker directly which causes them to comprehend the representative point of view and
the issue he or she is confronting. The Management needs to comprehend the
circumstance to give a legitimate answer for the issue. The worker is given powerful
answers for issue which helps in resolving the issue.
 Struggle between different representatives – Sometimes two employees working in a
same association have a contention among themselves. These contentions can be harmful
for the workers and also the association. The Human asset administration cooperate with
both the gatherings and tries to comprehend the point of view of both the sides. This
distinguishes the reason for the issue which can be comprehended by taking appropriate
activities against the issue or strife.
 Clashes with aggregate – An association, for example, Tesco has different groups or
gatherings of representatives who have specific aptitudes and information. Some time
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these gatherings or groups creates issues among themselves(Haider and Tariq,2015).
Distinctive gatherings have their own particular working style and abilities which causes
issues inside them. The HR need to associate with every last worker to comprehend the
correct circumstance. The administration in the wake of understanding the contention and
cause give a viable answer for resolve these gathering clashes(Presbitero and
Chadee,2016).
 Representative and director – This contention is a basic circumstance which can prompt
operational dis-functioning inside an association. The supervisor and workers regularly
faces issue, for example, need in comprehension, difference and so forth. The
Management needs to take viable discussion to build up a solid connection between the
administrators and representatives to expand the viability and effectiveness inside an
association.
2.2 Key element of employee relations in a selected conflict situation.
There are different types of issues or conflict situations within an organisation, Employee
relation play an important role in a conflict situation. Tesco faced a major conflict situation at a
time of disagreement between the employer and employees working in an organisation. The
Employees working in Tesco face issues regarding the salary paid to them. This issue has a great
impact on employee relation within the organisation and its performance(Tangthong and
Rojniruntikul,2014). There are various elements or features of employee relation in the conflict
which are as described below -
 Conflict and Corporation – Various employees or individuals have different views and
perspectives. The management system within any type of organisation make sure that all
the groups or teams are equally contributing in the process of conflict resolution. It
assists the management in identifying the element or cause that gave rise to an issue or
conflict. Management can effectively provide the best solution for resolving a conflict
considering the different perception and aspects of all the groups or parties(Idris,2014).
 Ideological Framework – Ideological framework includes three types of approaches or
theories. The first theory is Psychological theory or approach which identify or determine
the management concept which implies that decision made by the management within an
organisation must be highly effective and useful. The second approach is the Sociological
approach or theory, which refers to the change of perception implemented. The last
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theory is the Human relation approach which focus on providing opportunities to the
employee for sharing views and ideas.
 Consultation – The Consultation means that every employee or individual needs to
contribute in the decision making process. The management should consult or
communicate with employees in order to get various perspectives regarding a particular
situation or topic.
The employee relation within the Tesco have the above elements which are involved in the
conflict situation between the employees and management regarding pay of the workers(Beynon
and Packham,2015).
2.3 Evaluate the effectiveness procedure
According to given situation, conflicts arise in organisations due to the different
perception on different matters in the Tesco company. In dealing with conflicts in the company,
there are procedures that should be followed in dealing with the conflict. This is so ensure that
managers are able to resolve the problem with fairness without partiality in the organisation. In
the Tesco organisation, number of employees are working, but managers are not able to maintain
good relationship between entire employees(Gilani and Cunningham,2017) This was a result of
lack in employees relations. In order to resolve all conflicts or problems, the perception of every
person must be considered. Along with this, there are different types of conflicts in the company
and it is very important in solving a conflict. Managers of organisation need to understand in
resolving a conflict in the company. It is very necessary process which can be done by the
managers in order to know the way to resolve it. After understanding the circumstances leading
to the conflict one should then find out the effect of the conflict to the company which may be
either positive or negative. This process will help the manager in understanding the impact of the
conflict. After understanding the conflict, impact and their solution, manager can find the ways
of dealing with the conflicts. They can able to resolving entire conflict in the organisation. Other
than that, they will be able to maintain the relationship between all employees. Workers play the
vital role in the Tesco company, and they should maintain relation in the company. Moreover,
employee should be effectively managed by the organisation to get the support from the higher
level and legal structure that can affect the functionality of the company. Different ways of
dealing with the conflict is the important tool of the resolution(Sablynski,2014).
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3.1 Role of negotiation in collective bargaining
Collective bargaining helps to make the relation between employees and the
organisation. It is the important element in industrial relations. A strong relationship between
company and employee contributes to the successful working of the Tesco organisation. Various
roles of negotiation play in collective bargaining are as follows:
Implementation: - The most important role played by negotiation in collective bargaining is the
rapid implementation of common goals and target which have been determined. The negotiation
support the company and workers to solve the conflict effectively. Other than that, it helps in
implementing the negotiation and planing to follow these negotiations rapidly. When company
will solve the conflict, then employees will start the performing their roles and responsibilities in
the effective way. As the solution of employees discussion and misbehaviour, it was important to
resolve the conflict as soon as possible and it was done with the help of negotiation(Cloutier and
Pemberton,2015).
Maintaining relationship between employees and employer: - The another important role
played by the negotiation is maintaining the relationship between the employer and the employee
by setting up common target and objectives. Employee relations is very important for the
company. Maintaining good employee relations helps reduce work place conflict, raise staff
morale and increase over all productivity. Negotiation provides the effective conflict resolution
in the company and they are helping company in maintaining relationship between employer and
employees. Negotiation plays the vital role in the Tesco company.
Resolution: - There are different types of people In the organisation, and they are not able to
maintain relation in the organisation. However, negotiation has the power or resolution any of
the conflict in the Tesco. Along with this, they can handle the entire situation and solve the
problem as soon as possible. This is also the effective role of the negotiation in collective
bargaining(Kashyap and Rangnekar,2014).
3.2 Various negotiation strategies and their impact on conflicts
The negotiation practices effectively help in resolving the conflict situations within a
company(Bode and Rogan,2015). The management of Tesco develop and implement different
negotiation plans or strategies to satisfy and fulfil the demand of each individual or group active
in a conflict situation. The various negotiation plans and their effect helping to resolve a conflict
used by Tesco are as described below -
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 Advocate and Employees – According to this negotiation technique an advocate
represents the employees side effectively. The advocate explain and describe the demand,
needs and issues of the employees in front of the management. Employees within the
Tesco also present a highly skilled advocate who helped them to put their demand
regarding the pay scale to the organisation, the advocate effectively manage to identify
each and every element of the conflict, analyse the negative or positive impact and
develop effective solution for a problem or conflict. Management within the Tesco
understood the point or demand of the employees due to the advocate presentation.
Impact of the negotiation technique on the conflict situation – The Employee and Advocate
strategy greatly affected the situation of conflict. The management professional were not that
much satisfied with the demands as presented by the advocate representing the employees. This
gave rise to a situation of disagreement. Therefore, this plans was not that much successful for
resolving the conflict.
 Batna – It is very essential to search out the most effective alternative or option with the
help of negotiation methods.
TASK 3 : EU Perspective
4.1 Assessing the impact of the EU on industrial democracy in the UK and the changes it can
make.
The Industrial Democracy can be characterized as the game plan which incorporates the
labourers deciding, sharing responsibilities and experts inside a working environment. There are
different nations in Europe in which the structure of modern majority rules system has been put
since decades however the approach of the mechanical vote based system does not suit well with
the relationship which exits between the chiefs and the union within the British associations. EU
laws concentrate on a conspicuous part for the representatives in the hierarchical basic leadership
process. The current "Accomplice based relationship" in which the administration and the union
works inside and out to achieve a typical goal, is trailed by the British associations because of
the effect of EU. The Unions are currently considered as an establishment existing for teaching
the significance including the workers in basic leadership procedure to the representatives and
administration. This brought about the representative's commitment during the time spent basic
leadership process has turned out to be utilitarian which positively affects the worker's
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performance and furthermore expanded their commitment in the accomplishment of the
hierarchical objectives and targets(Terera and Ngirande,2014).
Because of the effect of EU the work chambers now are comprised of agents from different
divisions or offices inside an association. This work chambers assume a part of examining the
long haul objectives of the association and giving successful plans and thoughts to achieve those
targets and enhancing the future operations of the association. The option of specialists
accomplices and labourers investors 'have been presented who have an offer in the responsibility
for association. The utilization of sparing plans and the offer alternative empowers the offer
possessions, These kinds of plans have been successful in the UK. More organization
demonstrated their enthusiasm for pulling in labourers share in the association.
4.2 Comparing methods to gain workers participation and involvement in decision making.
The Management of Tesco needs to understand the type of problems and issues faced by
the employees and try to encourage workers involvement and participation in decision making
process. Some process includes survey, suggestion schemes and consultation. All these methods
are very effective in ensuring the employees are contributing in the business planning and
activities. Motivation helps the employees to improve their performance and reach to the desired
goals and objectives. Consultants helps the organisation to encourage the employees to take part
in the decision making. It is a kind of opportunity which is provided to the employees by
managers in order to motivate them for sharing the views and ideas with the top management of
an organisation. The employees use these opportunities in order ton develop a positive and good
attitude within themselves and start feeling that they are important for the company or
organisation. Furthermore, it includes the survey which states that management needs to analyse
and identify the problems and issues which are faced by the employees. There various types of
issues which the employees face but do not confront it due to lack of confidence and trust. The
management tries to build confidence and trust within the employees through which the
problems and issues are identified as the employees starts sharing it with the top level
management or authorities(Cascio,2014). The last is the suggestion scheme that very helpful in
raising the motivation and confidence level of the employees, the employees who are not
satisfied and fail to get involve in the growth of development of the organisation are needed to
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be motivated and encourage in order to raise or improve their performance which leads to the
achievement of the organisational goals and objectives.
4.3 the impact of human resource management on employee relations
Human resource management has a great impact on the employee relation in various ways . The
human resource management is managing and controlling the workforce or the human resource
within an organisation to perform and operate the business activities. Other impact on the
employee relation is Negotiation, Each and every party or groups involved in a conflict
situations or issues. For resolving a conflict it is important to make effective negotiation to end
the issue or conflict situation. The management uses the negotiation technique to develop a
proper strategy or decision in favour of both the parties within the conflict situation. There are
various departments or areas within an organisation which are working together for achieving a
common objective or goal such as increasing the productivity or profitability. Human resource
management is very effective and have a great impact on employee relation. Employees are main
medium of communicating or interacting with the customers or various stakeholders in order to
provide important information about the products and services. The human resource
management plays an important role in keeping records of the employees or the human resources
it also controls the behaviour of the employees which directly affect the employee relation
within the organisation(Ahammad and Glaister,2016).
CONCLUSION
The report concluded that the employee relation is very significant for every organisation
which helps in increasing motivation of the employees. At the end it will lead to increase the
productivity and profitability of the venture. In order to main the effectiveness and efficiency of
the employee, relation plays very important role. The report concludes the different elements of
the employee relation such as communication, negotiation, co-ordination etc. there are several
players that are included in the employee relation such as manager, leader, employer, employee
etc. They are people who need to main the good relationship in the organisation so that all the
activities and operations can be done in the effective and efficient manner.
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REFERENCES
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development to enhance employee retention.
Terera and Ngirande, 2014. The impact of rewards on job satisfaction and employee retention.
Mediterranean Journal of Social Sciences, 5(1), p.481.
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