How Employee Relations Can Influence the Behaviour of Different Stakeholders

How Employee
Relations Can Influence
the Behaviour of
Different Stakeholders
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
The importance and value of employee relations and fundamentals of employment laws in
application with different organizational examples...............................................................3
Analysis of different types of employer’s and employee’s duties, rights and obligations at a
workplace and analysis of various mechanisms used to manage employment relationship.. 5
Stakeholder analysis of Marks & Spencer and how different stakeholder influence enterprise
and role of different stakeholders in impact employee relationship.......................................7
Implications on employee relationship through different stakeholders.................................8
Impact of positive relations of employees among different stakeholder................................9
Impact of negative relations of employee upon different stakeholders..................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Employee relations refers to the interaction or bonding between people who gathered at
workplace with a purpose to accomplish the business requirements and increasing the
organizational profitability and productivity. It is crucial for a business to maintain healthy
employee relations to attain the organizational success, as this will ensure healthy working
environment which leads to employees’ satisfaction and higher productivity. An isolated
environment can demotivate employees and can be a reason of negativity at workplace, so it
essential for employees to be comfortable and interact with each other and to work together as
team towards a specific goal. To understand the value of positive employee relation Marks and
Spencer, a British multinational retailer has been selected as part of this report. Marks and
Spencer is one of the largest retail clothing, food and home products companies. This report will
cover the importance of employee relations and the duties or obligations of employer and
employees. Suggestions to improve the employee relations are also covered. In addition to this,
the reports will also emphasize on the roles and responsibilities of company’s stakeholders and
how they influence the employee relations.
MAIN BODY
The importance and value of employee relations and fundamentals of employment laws in
application with different organizational examples.
Employee relations are very crucial as they help in forming the foundations of trust and
positive relationship between employees and the organization (Gillis, 2017). When employees
get appreciation and respects by the management for their work, in turn they also contribute
towards the company through their hard work and loyalty. Marks and Spencer have very strong
internal Human Resource Management and the company’s employees are not represented by any
employee or trade union. The HRM of the company takes the charge to focus on building healthy
employee relations and the company believes that maintaining the employees’ satisfaction at
workplace is the key to get the desired success.
Importance of Positive Employee Relations
 Effective Communication and Coordination: Having good employee relations enables
the employees to properly deliver their message to management or to peers. This will
help the organization as the coordination among employees will enhance and they will
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not feel isolated (Newnam and Goode, 2019). In context to M&S, the management of
company is implementing several measures to enhance the communication and
coordination among employees and is also following flexible structure so that employees
can keep their views in front of management.
 Enhances the Trust and Confidence: Building the trust and confidence can be a
complex task for both employers and employees. Good employee relations can sow the
seed to build trust and confidence. M&S have appointed dedicated employee relation
managers to ensure that organizational efforts are effectively improving the employee
relations.
 Increase Motivation: Great employee relations leads to a healthy working environment
and having a positive workplace will motivate the employees to deliver the best of their
capabilities and work harder (Herzberg, 2017). M&S believes that having trust and
transparency in business processes can help the employees to feel connected and will
improve the employee relations.
Employment Laws
Employment Laws are the set of rules and regulations to legally regulate the relation between
employees and employers. These laws cover the factors like how much employees should be
paid, the working hours, leave policies etc. M&S is also regulated by several employment laws
and some of them are mentioned below:
 Health and Safety Work Act, 1974 – This act ensures the legal duties to be fulfilled by
employers in order to protect employees’ health and safety at workplace (Blewitt, 2021).
M&S is adhering to this law by providing perks like health insurance, accidental
insurance etc.
 Employment Rights Act, 1996 – This law emphasizes on the rights of employees such
as job security, measures against unfair dismissal, leaves etc. M&S is operating as per
this right and is focusing to fulfil employees right and maintaining their satisfaction.
 National Minimum Wage Act, 1998 – This act was introduced to fix a specific waging
criteria for employees and the workers (Adams, 2019). M&S is following the criteria
specified by this act and is giving satisfactory wages and salaries to its employees.
Suggestions to Enhance Employee Relations
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