Employee Resistance to Change in UK Retail Industry: A Study on Tesco

Action Research

Contents
CHAPTER 1 INTRODUCTION.....................................................................................................1
1.1.Background of the Research..................................................................................................1
1.2. Background of organisation..................................................................................................1
1.3. Research aims and objectives...............................................................................................1
1.4. Research questions................................................................................................................2
1.5. Problem statement................................................................................................................2
1.6. Rationale of research............................................................................................................2
1.7. Significance of research........................................................................................................2
CHAPTER 2 LITERATURE REVIEW..........................................................................................3
2.1. Introduction...........................................................................................................................3
2.2. To understand concept of the employee resistance to change in organisation.....................3
2.3. To analyse impact of the employee resistance within UK retail industry............................3
2.4. To determine strategies to reduce impact of the employee resistance to changes in
organisation..................................................................................................................................4
CHAPTER 3 RESEARCH METHODOLOGY..............................................................................4
3.1. Research Philosophy.............................................................................................................4
3.2. Research Approach...............................................................................................................5
3.3. Research Strategy.................................................................................................................5
3.4. Research Choice...................................................................................................................5
3.5. Research time horizon..........................................................................................................5
3.6. Research Data Collection.....................................................................................................5
3.7. Sampling...............................................................................................................................5
3.8 Ethical Consideration.............................................................................................................6
CHAPTER 4 DATA ANALYSIS...................................................................................................7
CHAPTER 5 CONCLUSION.......................................................................................................11

CHAPTER 6 RECOMMENDATION...........................................................................................11
REFERENCES..............................................................................................................................12
Online........................................................................................................................................13

CHAPTER 1 INTRODUCTION
1.1.Background of the Research
Employee resistance is undertaken as reluctance of adapting to modifications while this si
represented. Staff or workers may be neither transform related to its refusal to task with business
changes. Additionally, this may ranges from expressing its resistance publicly to unintentionally
changes to resist through utilising its usual actions or language. Moreover, entities perceives as
much vital for its sustainability and prosperity into current’s competitive atmosphere & new
challenges of business for aligning their internal arrangement into the external world demand.
But few times staff might become competent for adopting the changes. So, the particular
research project is performing for covering the staff resistance’s impacts upon United Kingdom
retail sector as well as how firm deals with these effects so that it may minimise adverse impacts
of worker’s resistance into entities.
1.2. Background of organisation
TESCO is one of the growing as well as developing chain of supermarket within retail sector in
United Kingdom. This is mainly identified in year 1919 through Jack Cohen. The particular firm
initially includes group of higher performing market retailers. After enhancing as the chain of
grocery into United Kingdom, Tesco introduced the club card. Additionally, this had explored to
involve several global areas. It was rapidly followed through investment into internet retail
which drives towards chain’s present status as known e-commerce grocery.
1.3. Research aims and objectives
Aim
“To analyse impact of the employee resistance to changes within UK retail industry- A study on
Tesco”.
Objectives
 To understand concept of the employee resistance to change in organisation
 To analyse impact of the employee resistance within UK retail industry
 To determine strategies to reduce impact of the employee resistance to changes in
organisation
1.4. Research questions
 What is meant by the employee's resistance to change in organisation?
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