Unit 11 Research Project: Assignment
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Added on 2021-06-01
Unit 11 Research Project: Assignment
Added on 2021-06-01
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Employee satisfaction in the workplace at Sheraton Hotel & ResortTran Khanh Linh GBD18394
ASSIGNMENT 2 Qualification BTEC Level 5 HND Diploma in Business Unit number and title Unit 11: Research Project Submission date 22ndDecember 2019 Date Received 1stsubmission22ndDecember 2019 Re-submission DateDate Received 2ndsubmissionStudent Name Tran Khanh Linh Student ID GBD18394 Class GBD0602 Assessor name Pham Quang Tin Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Grading grid P3 P4 P5 P6 P7 M2 M3 M4
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Employee satisfaction in the workplace atSheraton Hotel & Resort Tran Khanh Linh – GBD1839422ndDecember, 2019
Table of Figures Figure 1: Employee Satisfaction Conception .................................................................................................. 6 Figure 2: Employee Satisfaction Changing Research Model ........................................................................ 20 Table of TablesTable 1: Working Environment....................................................................................................................... 7 Table 2: Benefit .............................................................................................................................................. 7 Table 3: Relationship ...................................................................................................................................... 8 Table 4: Promotion ......................................................................................................................................... 8 Table 5: Job Description ................................................................................................................................. 9 Table 6: Employee Satisfaction ...................................................................................................................... 9 Table 7: Demographic profile of the respondents ....................................................................................... 10 Table 8: Working Environment factor .......................................................................................................... 11 Table 9: Benefit Factor ................................................................................................................................. 11 Table 10: Relationship Factor ....................................................................................................................... 12 Table 11: Promotion Factor .......................................................................................................................... 12 Table 12: Job Description Factor .................................................................................................................. 13 Table 13: Employee Satisfaction Factor ....................................................................................................... 13 Table 14: Working Environment towards employees .................................................................................. 14 Table 15: Benefit towards employees .......................................................................................................... 14 Table 16: Relationship towards employees ................................................................................................. 15 Table 17: Promotion towards employees .................................................................................................... 15 Table 18: Job Description towards employees ............................................................................................ 16 Table 19: Employee Satisfaction with the hotel........................................................................................... 16 Table 20: KMO and Barlett's Test of 5 factors.............................................................................................. 17 Table 21: Total Variance Explained of 5 factors ........................................................................................... 17 Table 22: Rotated Component Matrix of 5 factors ...................................................................................... 17 Table 23: KMO and Bartlett's Test of Employee Satisfaction factor ............................................................ 18 Table 24: Total Variance Explained of Employee Satisfaction factor ........................................................... 19 Table 25: Component Matrix of Employee Satisfaction factor .................................................................... 19 Table 26: ANOVA Testing ............................................................................................................................. 22 Table 27: One-Sample Kolmogorov-Smirnov Test ....................................................................................... 23 Table 28: Runs Test....................................................................................................................................... 23 Table 29: Variance Inplation Factors (VIF) ................................................................................................... 24 Table 30: Spearman’s rho correlations ........................................................................................................ 25 Table 31: Linear Regression Model .............................................................................................................. 25
Table 32: The impact of the relationship, benefit, promotion, working environment, job description to employee satisfaction .................................................................................................................................. 26 Table 33: Group Statistics of Employee Satisfaction with Gender............................................................... 27 Table 34: Independent Samples of Employee Satisfaction with Gender ..................................................... 27 Table 35: Group Statistics of Employee Satisfaction with Working Condition ............................................ 28 Table 36: Independent Samples Test of Employee Satisfaction with Working Condition........................... 28 Table 37: Group Statistics of Benefit with Gender ....................................................................................... 29 Table 38: Independent Sample Test of Benefit with Gender ....................................................................... 29 Table 39: Group Statistics of Education level with Gender .......................................................................... 30 Table 40: Independent Sample Test of Education Level with Gender ......................................................... 30
Table of Contents I.Introduction .......................................................................................................................................................... 1 II.Literature Review ................................................................................................................................................. 2 1.Theoretical Framework .................................................................................................................................... 2 Employee Satisfaction .......................................................................................................................................... 3 Working environment .......................................................................................................................................... 3 Benefit .................................................................................................................................................................. 3 Relationship .......................................................................................................................................................... 4 Promotion ............................................................................................................................................................. 4 Job Description ..................................................................................................................................................... 5 2.Research model ................................................................................................................................................ 6 3.Research Hypothesis ........................................................................................................................................ 6 III.Method and Database ..................................................................................................................................... 7 1.Source ............................................................................................................................................................... 7 2.Design Survey ................................................................................................................................................... 7 3.Methodology .................................................................................................................................................... 9 4.Data Analysis .................................................................................................................................................. 10 IV.Data Analysis Results ..................................................................................................................................... 14 1.Reliability Cronbach’s alpha scale ................................................................................................................. 14 2.EFA – Employee Satisfaction Factors ............................................................................................................. 17 2.1.KMO and Bartlett’s Test of five factors ................................................................................................. 17 2.2.KMO and Bartlett's Test of Employee Satisfaction factor .................................................................... 18 3.Changing Research Model.............................................................................................................................. 19 4.Econometric Research Model ........................................................................................................................ 20 5.Design Hypothesis Testing ............................................................................................................................. 21 6.Model Hypothesis Testing ............................................................................................................................. 22 7.Model Assumption Testing ............................................................................................................................ 22 8.Normally Distribution Testing ........................................................................................................................ 23 9.Autocorrelation Testing ................................................................................................................................. 23 10.Multi Regression Testing ............................................................................................................................ 24 11.Heteroscedasticity Testing ......................................................................................................................... 24
12.Factors Hypothesis Testing ........................................................................................................................ 25 13.Independent Sample Test for Demographic ............................................................................................. 27 13.1.Employee Satisfaction with Gender .................................................................................................. 27 13.2.Employee Satisfaction with Working Condition ............................................................................... 28 13.3.Benefit with Gender ........................................................................................................................... 29 13.4.Education Level with Gender ............................................................................................................. 30 V.Conclusion .......................................................................................................................................................... 31 Reference .................................................................................................................................................................... 32 APPENDIX ................................................................................................................................................................... 34
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