RESEARCH PROPOSAL 2 2 Running Head: RESEARCH PROPOSAL 2 2 Running Head: RESEARCH PROPOSAL 2 2 Running Head: RESEARCH PROPOSAL 2 2 Employee satisfaction 5 Contributory factors 6 Data Analysis

Running Head : RESEARCH PROPOSAL
Research Proposal
Name of the Student
Name of the University
Author Note

RESEARCH PROPOSAL2
Table of Contents
Overview and significance of the proposed study...........................................................................3
Rationale of the study......................................................................................................................3
Aim and the objectives....................................................................................................................4
Relevant Literature..........................................................................................................................5
Employee satisfaction..................................................................................................................5
Contributory factors.....................................................................................................................6
The organizational performance..................................................................................................8
Methodology....................................................................................................................................8
Data Analysis.................................................................................................................................10
Ethical concerns.............................................................................................................................10
Timescale.......................................................................................................................................10
References......................................................................................................................................12

RESEARCH PROPOSAL3
Title- Impact of employee satisfaction on organizational performance : a case of Hatton
National Bank
Overview and significance of the proposed study
The job satisfaction of the employees is extremely crucial a factor for the staffs and for
an organization also. It is found that the top-level management is required to understand the way
a staff becomes happy and satisfied with their own job and in the work environment. The
reason is that usually the happy and the motivated employees put all their energy and effort on
the organizational growth and development. The satisfaction within them helps in providing
amazing performance to the organization as a whole. On the other hand, those employees who
are quite dissatisfied with their own job are not likely to get engaged with the daily work and
provide expected results. Moreover, there can also be higher levels of absenteeism in their way
of working. The less motivated and less satisfied employees are less concerned about any such
issue in the organizational context and they find dis-interest in the happenings of the
organization. The organizational work culture in is turn affected by this along with the
performance. The reason is that an organization usually sets the goals based on the performances
of the employees. It is also significant for the organizations to realize the feelings of their staffs
towards their job and their levels of satisfaction. When an organization recognizes the elements
of dissatisfaction founded on the perceptions of the staffs required for making some strategies,
the dedication and the determination level of the employees can definitely become improved. In
this way, the outcome of the business can also be improved in a good way.
Rationale of the study

RESEARCH PROPOSAL4
Through this study, the impact of employee satisfaction on the organizational
performance will be assessed on the context of Sri Lanka giving special focus on the Hatton
National Bank. The HNB or the Hatton National Bank is one private bank located in Sri Lanka
having 251 branches and also 563 ATMs. It is a premier private sector bank mainly commercial
spread across the whole Island. This bank has been recognized internationally as the ‘Best Retail
Bank in Sri Lanka’ by the Asian Banker Magazine. The bank usually treasures the professional
along with the personal integrity every time apart from demonstrating a mutual respect in all of
the interactions. They are passionate about the everything and committed to staying customer
oriented. However, in the recent years, there is a rapid growth of globalization and the
competition in the market is always on the top. There are many such banks developing in the
local and in the international market. Notably, the retention of the talented staffs is becoming far-
more difficult and the failure of which can leave huge impact on the organizational performance
and success as a whole. The focal point of the study is to examine what type of satisfaction is
expected by the employees from the organization which can keep them happy and retain for a
long time. It will also put light on the type of activities and events can satisfy the needs of the
employees and why the employees leave or live in an organization.
Aim and the objectives
The aim of the study is to analyses the impact of the employees satisfaction on the
organizational performance giving special focus on the case of Hatton National Bank in Sri
Lanka.
Objectives