The Impact of Employee Turnover on the Performance of an Organization

THE IMPACT OF EMPLOYEE TURNOVER ON THE PERFORMANCE OF AN
ORGANIZATION
PROJECT REPORT.
[Put your full name here]
[Student number – I........]
[Date]
[MGT726 Managerial Project]
School of Business
Faculty of Arts and Business
University of the Sunshine Coast

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Executive Summary
The main of objective of the research study is to distinctly outline the impacts of employee
turnover on the performance of an organization. The study will be done strictly in line with
the specified key objective of study; to evaluate the cause of high employee turnover in an
organization, to evaluate how employee turnover affect the overall performance of the
organization and to evaluate how high turnover rate can be reduced in an organization. The
research will adopt the descriptive research design as it intends to gather qualitative as well as
quantitative data that will outline in depth the factor that lead to high employee turnover in an
organization, thereby providing an optimal solution. The research will target majorly three
categories of participants, the top management of the organizations, the senior employees and
the junior employees of the organization. Data collection will be mainly through interview
where random interview will be conducted to the senior and junior employees of the
organization while special interview will be conducted for the top management of the
organization, to obtain the actual information that will direct the final solutions. The data will
be analysed by using SPSS and will be presented in tables and graph forms.
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Table of Contents
Executive Summary..................................................................................................................i
Table of Contents......................................................................................................................i
List of Figures............................................................................................................................i
List of Tables.............................................................................................................................i
List of Abbreviations................................................................................................................i
1.0. INTRODUCTION.........................................................................................................1
1.1. Purpose of Study..........................................................................................................1
2.1. Background and significance......................................................................................1
2.1.1 Factors that have led to the immediate management problem?...........................1
2.2.1 Why does it matter?............................................................................................1
2.2.2 Why is it worthy of investigation?.......................................................................1
2.2.3 What are the expected benefits?...........................................................................1
2.2.4 What will be the consequences of not addressing the problem?..........................1
2.2.5 Management problem...........................................................................................1
3.1. Research questions and objectives..............................................................................1
3.1.1 Objectives.............................................................................................................1
3.2.1 Research Questions..............................................................................................1
4.1. Research Boundaries...................................................................................................1
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3. LITERATURE REVIEW/THEORETICAL FRAMEWORK.....................................1
3.2. Introduction.................................................................................................................1
3.3. Significance of the study.............................................................................................1
3.4. Types of employee turnover........................................................................................1
3.4.1. Voluntary employee.............................................................................................1
3.5. How employee turnover relates to the performance of an organization.....................1
3.6. Factors that affect rate of turnover..............................................................................1
3.7. Reduction of employee turnover rate..........................................................................1
3.8. Effect of turnover on performance..............................................................................1
4. METHODOLOGY...........................................................................................................1
4.2. Introduction.................................................................................................................1
4.3. Research approach and justification............................................................................1
4.4. Details specific data collection techniques..................................................................1
4.4.1. Data collection methods.......................................................................................1
4.4.2. Research procedures.............................................................................................1
4.4.3. Table matching research objectives to methods...................................................1
4.5. Timeline for the data collection. (Using a Gannt chart.).............................................1
5. PROPOSED ANALYSIS OF RESULTS........................................................................1
REFERENCES...........................................................................................................................1
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List of Figures
Figure 1 Gannt Chart..................................................................................................................1
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Figure 2 Work experience.........................................................................................................1
List of Tables
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Table 1 timeline for Data Collection........................................Error! Bookmark not defined.
Table 2 Age of respondents......................................................Error! Bookmark not defined.
Table 3 Work experience...........................................................................................................1
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List of Abbreviations
SPSS .................................................................... Statistical Package for Social
Sciences
STD Deviation...................................Standard Deviation
RQ...........................................................................Research Question
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