The Impact of Employee Turnover on Organisational Performance: A Case Study on Tesco
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This research proposal aims to analyse the impact of employee turnover on organisational performance with the special reference to Tesco. The study examines the reasons for employee turnover, its impact on organisational performance, and proposes a quantitative research methodology.
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Table of Contents TITLE: “The impact of employee turnover on organisational performance”. A case study on Tesco................................................................................................................................................3 INTRODUCTION...........................................................................................................................3 Aims and objectives...............................................................................................................3 Literature review....................................................................................................................4 Proposed methodology...........................................................................................................5 CONCLUSION................................................................................................................................6 REFERENCES:...............................................................................................................................7 Online:....................................................................................................................................7 2
TITLE: “The impact of employee turnover on organisational performance”. A case study on Tesco INTRODUCTION In the current business environment, it is identified that employees' turnover ratio is increasing in companies(Rubens and et.al., 2018). This is not a good sign for organisational success and growth. Employees' turnover ratio is refers to a rate in which organisation is measuring the number of employees who leave the organisation in specified time period. It is crucial for companies to identify the reason behind increasing of employees' turnover ratio so that they are able to take correct actions for combating the problem of employees' turnover ratio. This is necessary to understand that employee turnover ratio is providing a great impact on organisational performance. When employee is seeing the other employees leave the workplaces then it provides a great impact on their work as they get influence and it may be results in leaving the workplaces(Ragan, 2018). This is the reason that this research proposal aims to analyse the impact of employee turnover on organisational performance with the special reference to Tesco. Tesco is found to be the British multinational organisation that runs their business in all over the world.Tesco is found to be one of the most valuable brands in UK and also the fifteenth most valuable brands in retail brand worldwide (Tesco PLC - Statistics and Facts, 2021). They have a consistent 25% market share and that’s why it classed in one of the four big supermarkets along with Morrisons, Sainsbury’s, and Asda.They are operating in supermarket groceries and also other many consumer products and services. They have a wide range of products and services for offering to customers. Aims and objectives Aims: “To analyse the impact of employee turnover on organisational performance.” Objectives: To understand the concept of employee turnover. To examine the reasons of employee turnover in organisation. To analyse the impact of employee turnover on organisational performance. 3
Literature review To understand the concept of employee turnover According toNISHONOVA, 2020, employee turnover is refers to a process in which company is measuring the number of employees who are leaving the organisation. In today's business environment, it is found that employee turnover ratio is found to be the business challenges or issues as it is not good for the image of an organisation. There are two types of employees’ turnover found in the organisation that is considered as voluntary turnover and involuntary turnover. Voluntary turnover is referring to the state where employees are choosing to leave the organisation by retiring or resigning. Involuntary turnover is the one in which employer chooses to terminate an employee permanently because of many reasons such as poor performance, toxic behaviour, and other reasons. To examine the reasons of employee turnover in organisation According toDrude, Maheu and Hilty, 2019, it is important to note that organisation should focus on identifying and analysing the reasons of employees' turnover so that they can take right or corrective course of actions. It is identified that increasing in employees' turnover ratio is not a good sign for the company's image. This is the reason that company needs to understand the reason that why their employees are leaving their workplaces. There are some important reasons found by organisations are lack of progression and growth, being overworked, invest in employees, reward and compensation of employees, lack of recognition and feedback, excess of politics, bade managers, etc. These are the main causes that become the reason of employees' turnover. It is very important for an organisation to take right actions as it is not only impactonorganisation'sreputationandimagebutalsoprovidedanegativeimpacton organisational performance. For that purpose, company needs to analyse the situation first and then they find the reasons of why their employees are leaving organisation. In order to overcome with this issues or challenge, company should provide the best experiences to their employees' by satisfying the needs and wants of employees. In addition to this, they also need to take employees' feedback on a daily, weekly basis, etc. so that they are able to know the requirements of employees. To analyse the impact of employee turnover on organisational performance 4
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According toQuinn, 2019, it is found by companies that there is a direct or indirect impact of employees' turnover on organisational performance. It is identified that employees' turnover provide an impact on both organisations' and employees' performance. Employee's turnover influences the productivity as well as performances of employees. The performances of employees may be get decline due to the impact of employee turnover as they are involving in the thought that why other people are leaving their organisation. They may be creating wrong assumptions about organisations. Due to this, it is identified that employees' productivity and performances are declining. So if employees' are not satisfied with the organisation then their performances are affected which results in declining of organisational performance. Organisation is run by people so that's why if the employees' performance decreases then it will ultimately provide an impact on the performances of organisation. AccordingtoEmployeeTurnoverandFirmPerformance:Large-SampleArchival Evidence, 2021, employee turnover is found to be the significance cost for organisation and also for human capital metric but it is identified that forms are generally not disclose this measure. It is identified that employees turnover is informative for the future form performance. This type of information is extracted from employees’ online profiles. It is also found that turnover is provided a negative impact on the future financial performance which includes assets and sales growth. For small firms, it is identified that there is a negative association between future performance and employee turnover. It also provided a negative impact for young firms and also for those forms which have a low labour intensity. Proposed methodology Inordertodothisresearch,theresearcherwillbeusedquantitativeresearch methodology. It is found that there are generally two types are used for conducting research that is qualitative and quantitative. It is very important for the researcher to use the methodology which is not only interpreting the research in an effective way but also the readers are able to evaluate the reliability and validity of the research study(Earley, 2020). This is the reason that a researcher will be use quantitative methodology.For the purpose of collection of data related to the employees’ turnover, the researcher will be use online profiles of employees. The data goining to be in quantitative terms as anybody can understand the data easily. 5
CONCLUSION It can be concluded from the above research report that employee turnover is an important concept as well as it becomes a challenge for the organisation. It is analysed that employees' turnover is increasing in organisation and that's why company needs to understand the reason of employees' turnover ratio. In addition to this, with the help of literature review, it is found that employees' turnover has two categories that are voluntary and involuntary turnover. It is also analysed the impact on organisational performance. 6
REFERENCES: Books and Journals Drude, K. P., Maheu, M. and Hilty, D. M., 2019. Continuing professional development: Reflections on a lifelong learning process.Psychiatric Clinics,42(3), pp.447-461. Earley, P., 2020. Surviving, thriving and reviving in leadership: The personal and professional development needs of educational leaders.Management in Education,34(3), pp.117- 121. NISHONOVA,K.,2020.Importanceofpersonalandprofessionaldevelopment.YOUNG SCIENTISTS, p.15. Quinn, E., 2019. STEPS: Building a Personal and Professional Development Program for On- Campus College Student Employees. Ragan, D. D., 2018. A Structured Course for Personal and Professional Development.Honors in Practice,14, pp.43-57. Rubens, A., and et.al., 2018. Self-awareness and leadership: Developing an individual strategic professional development plan in an MBA leadership course.The International Journal of Management Education,16(1), pp.1-13. Online: TescoPLC-StatisticsandFacts,2021.[Online]Availablethrough: <https://www.statista.com/topics/3807/tesco-plc/> Employee Turnover and Firm Performance: Large-Sample Archival Evidence, 2021. [Online] Available through: <https://pubsonline.informs.org/doi/abs/10.1287/mnsc.2021.4199> 7