Comparison of Ulrich HR Model and McKinsey HR Model for ENH
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This report compares the Ulrich HR Model and McKinsey HR Model for Electrical Network Holdings (ENH) and selects the best fit model for the workplace. It also suggests ways for ENH to become more ethical and improve employee engagement.
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Resource Management
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Compare the Ulrich HR Model of HRM with the ‘McKinsey’ HR Model. Select the best fit model for the workplace.........................................................................................................1 How should ENH demonstrate becoming more ‘ethical’ as a company?..............................3 How would you propose to improve the employee engagement in the poor relationship which appears to exist between HR and employees.........................................................................5 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Resourcemanagementreferstothepracticeofscheduling,preparing,planningand allocation of technology, people and finances in order to carry out programs and projects. It manages and develop effective and efficient resources of organisation so that they can achieve their goals and targets without any difficulties(Adla and et.al., 2019). This report is based on Electrical Network Holdings (ENH) which is headquartered in city of Wrexham. It is a FTSE 100 company deals in infrastructure and distribution of domestic and commercial electricity in all over UK. This report will further include comparison between McKinsey HR model and Ulrich HR model. It will analyse the best fit model according to the workplace. How can organisation may become more ethical company will be included in this report. This will also include how organisations can improve employee engagement. It will improve the operations as it eliminates difficulties from different parts of HR and workforce. MAIN BODY Compare the Ulrich HR Model of HRM with the ‘McKinsey’ HR Model. Select the best fit model for the workplace. The Ulrich model was developed in 1995 by David Ulrich in order to organise different functions of Human Resource. Organisations can distribute roles and responsibilities among employees of HR department in appropriate manner with the help of this model. Accountability and responsibility are defined in better manner according to the efficiencies and knowledge of each and every individual so that smooth operations can be commenced(Agarwal, 2021). It contributes in shifting of functional HR orientations towards the partnership organisations so that operations become faster and more accurate. It increases flexibility and reduces complexity which assist human resource department in maintaining proper decorum in an organisation. in context to Electrical Network Holdings, they can use this model to equally distribute their operations related to human resource. This is divided into four major sections which can be discussed as follows: Strategic partner: Strategic partner:This plays important role in managing the growth and development of overall workforce of an organisation. It manages all the operations in required a manner so that customer experiences can be improved. All the processes and systems 1
are get reviewed by them so that they ensure final products and services could be delivered in appropriate manner. Administrative expert:All the important internal roles are focused by administrative experts of an organisation. ENH can maintain functions related to the people overall delivery and cost according to the requirements with the help of this section. It regulates day to day deliveries of output which assist organisation in maintaining their sustainability. Change agent:This section of model focus on overall culture of an organisation and provide options for better alterations according to business requirements(Ansari, Farrukh and Raza, 2021). They showcase their professional and personal perspective so that they can maintain better working environment for all the employees. Change agent of ENH connect with their line managers so that they can lead changes which makes organisation more beneficial for everyone. Employee Champion:This assist Employees in ensuring that they are respected at work place and allows them to speak up for themselves. ENH safeguard the rights of employees so that they can satisfy the requirements of their employees. The main aim of employee champion is to make employees happier so that they can maintain their productivity. McKinsey’s HR model McKinsey’s 7s model is a tool which assist organisations in analysing their organisational design. This model can improve the overall performance of an organisation so that they can achieve the targets and goals. ENH can easily improve their procedures and assign activities in different departments so that they can maintain better coordination among themselves. It includes seven elements which are mentioned below: Structure:It describes the Accountability relationships and chain of command of an organisation. The way in which organisation or a business is organised is the structure which should be maintained in appropriate manner. Strategy:It is a business plan which helps organisation to develop their plan of action so that they can gain competitive advantages(Batool and et.al., 2019). It includes all the values and mission of company. Systems:This element focus on technical infrastructure of business which assist employees in carrying out operation with a particular chain of decision making. 2
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Skills:Workforce of an organisation should possess competencies and capabilities which assist in achievement of objectives in effective manner. Style:The way of interaction in an organisation between senior and junior is referred to style. A particular code of conduct should be maintained so that decisions can be taken in appropriate manner. Staff: Human resource and talent management are classified under this element which are responsible for different activities. Shared values: It is base of every organisation which includes their values, mission and objectives. This contributes in making effective organisational design. It is analysed that HR model of Ulrich majorly focus on the internal factors of business so that their customers get benefits out of it. On the other hand, McKinsey’s 7s framework assist organisations in focusing on their strengths and weaknesses. Ulrich HR model provides quick decision making opportunities to organisations and McKinsey’s takes some time to process the internal and external factors in detail. In context to electrical network holdings Ulrich model is best fit for their operations(Chaudhary, 2020). This model is appropriate for maintaining proper decorum in an organisation by focusing on needs and wants of every employee. It assists HR managers in developing core HR strategies so that they can transform the business environment in positive manner. The performance of overall HR department can showcase their true potential which is positive factor for improving the brand image of company. Ulrich model provides opportunity in commencing smooth operations as it allocates and assign task and responsibilities equally to all the members. This model clarifies all the operations which are important for an organisation and improve effectiveness and efficiency of HR department so that they can satisfy the requirements of employees as well as their customers. How should ENH demonstrate becoming more ‘ethical’ as a company? Being ethical is highly required in order to sustain for longer period of time in their respective industry. ENH should Formulate decisions for their operations so that they can work in more ethical manner. It attracts large number of customers on regular basis which results in higher revenue generation. Some of the recommendations for ENH in order to make their workplace more ethical are mentioned below: Increase engagement with customers and employees:In order to make employees and employers invested in code of practice it is important to involve themselves in an organisation. 3
ENH should arrange different engagement sessions with their workforce so that they can update them regarding their new policies. It develops the sense of being a part of the organisation which improves their loyalty towards ethics. Training of employees:Organisations can provide training and development solutions to their employees regarding ethical code of conduct(Lin and Zhao, 2020). They have to provide sessions regarding positive negative activities performed in an organisation which results in negative outcomes. ENH have to formulate policies regarding the punishments for adherence of code of conduct so that they can eliminate negative activities. Training inculcates values in employees so that they can understand what should be followed and what practises should be neglected. Reward ethical behaviour:It is necessary to provide awards for the honesty and integrity of employees so that they can feel valued in an organisation. ENH give rewards and benefits to their employee who follow all the ethics code and code of practice is on regular basis in their operations. It motivates other employees in behaving in same direction which results in positive outcomes in context to developing organisational environment more ethical. Learn from own mistakes:Employees should focus on their mistakes so that they can understand where they are lacking in order to follow ethics. Mistakes can result in major reputational damages of the brand image which takes lot of time to overcome the effects of damages. ENH Can supervise the activities of their employees and implement code of practises so that they can ensure uniformity in the operations of every employee. Create a code:It is required to maintain consistent code of practice in an organisation so that they can develop a particular set of values for their employees and customers(Oehlhorn and et.al., 2020). ENH Focus on their sustainability and utilisation of available resources in effective manner so that they can contribute positive efforts towards society. They want to cater the needs of the customers by maintaining equal balance in profitability and environment which results in positive outcomes. Be an effective role model:It is important to set appropriate moral examples for employees by their managers so that they carry out operations in desired manner. It is surveyed by chartered management institute of UK that two third of total managers demanded to be promote operations as ethical. Managers of ENH formulated decisions and prepared guidelines which is mandatory to be followed by everyone along with themselves so that uniformity can be maintained. 4
Convey the benefits of ethical code:Managers have to arrange meetings and sessions which maintains proper consistency for code of practices. ENH prepare ethical codes which are desirable, achievable and best suitable according to their business environment. Employees should maintain proper flow of operations which serve the society without involving any negative activity. Move with the time:Society, customers and clients play important role in generating revenues for an organisation. It is important to understand their requirements and needs so that organisation can serve their demands in appropriate manner without any fail(Salas‐Vallina, Alegre and López‐Cabrales, 2021). Maintaining healthy relations with the employees is equally important and providing them fair wages and salaries in ethical manner should be involved for maintaining code of practices. Corporate social responsibilities are followed by ENH so that they can sustain for longer period of time in ethical manner without indulging themselves in any negative and illegal activities. How would you propose to improve the employee engagement in the poor relationship which appears to exist between HR and employees. Employeeengagementisaconceptofcontributingeffortsinordertodescribeand understand quantitative and qualitative nature regards to the relationship between employees and organisation. It is analysed that engaged employees contribute in providing appropriate success to overall organisation.Organisationsshould focuson providingjob satisfactionto their employees by giving them different benefits and perks according to their requirements and preferences. It is required to involve different motivating factors so that employees contribute their positive efforts to words accomplishment of goals and targets(Soltis, Brass and Lepak, 2018). ENH should focus on involving their employees in decision making and planning procedures which can boost their morale in required manner. It improves their productivity and performance which results in maintaining better accuracy in operations so that they can provide expected product and services to the customers. Managers and HR department of an organisation should interact with their employees on regular basis so that they can effectively improve employee engagement. There are various ways in which managers of ENH can improve their employee engagement which are discussed as follows: Listen to employees:It is important to pay attention to words the thoughts and ideas of employees by taking their feedbacks and reviews. Managers of ENH should communicate with 5
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their employees so that they can understand their problems and queries which results in settle down of problems. In this manner organisation can develop interest of their employees towards operations and improves their loyalty which is highly beneficial for both of them. Maintaining healthy relations with employees assist organisation in retaining their employees for longer period of time. Interactions results in creating positive working environment which is beneficial for commencing operations in required manner. Give individual attention:Organisations have to monitor the performance of each and every employee so that they can evaluate how to deal with particular employee for their better engagement(Turker, 2018). ENH gives appreciation to their employees according to their achievements so that they develop their habit of performing well at workplace. Rewards play important role in encouraging employees for maintaining their efficiency which assist them in achievement of their targets. Day to day evaluation of performance provide opportunity to organisation in maintaining their loyal customer base. Prioritise mental and physical health:Organisation have to contribute efforts in order to improve the well-being of their employees by maintaining and prioritising both mental and physical health(Zaid, Jaaron and Bon, 2018). ENH initiates wellness programmes so that they can increase employee engagement. Workout classes are sponsored by organisation along with different physical fitness activities so that all the employees can maintain healthy lifestyle. They also organise meditation classes so that mental health can be maintained in appropriate manner which encourages employees. Foster innovation:It is important to alter the policies and strategies of an organisations on regularbasissothatemployeescandevelopinterestandeliminateboredomfromtheir operations. It assists employees in developing expertise and personal skills which results in overall development of their personality(Zahra, 2021). Innovative projects are introduced by ENH so that employees utilise their mind and ideas in creative manner. interesting projects intact employees in an organisation for longer period of time in effective manner. It is analysed that all these initiatives assist organisation in eliminating poor relationships between HR and employees. ENH can effectively improves their relationship by maintaining their work culture in a positive manner. It is required to give respect to all the employees so that they can invest their time and efforts towards the achievement of goals and targets. 6
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CONCLUSION From the above report it can be concluded that organisations have to schedule and allocate their resources in appropriate manner so that they can commence their operations in effective way. It promotes better utilisation of available resources and reduce wastage which is beneficial for them. All the resources related to inventory, technology, financial, production resources, natural resources and human resources should be managed and allocated in proper and required manner. It is important to manage available resources so that it can maximise efficiencies of overall organisation which results in achievement of objectives and goals. This report included comparison between McKinsey’s HR model and Ulrich HR model. It is analysed which is the best fit model for the work place so that organisation can achieve their goals. How can company become more ethical is mentioned in this report with the help of different ways which are suggested. Different ways are mentioned in this report in order to improve rate of employee engagement so that it maintains healthy relationship between HR and work force. 8
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REFERENCES Books and Journals Adlaandet.al.,2019.HumanresourcemanagementandinnovationinSMEs.Personnel Review,49(8), pp.1519-1535. Agarwal, P., 2021. Shattered but smiling: Human resource management and the wellbeing of hotelemployeesduringCOVID-19.InternationalJournalofHospitality Management,93, p.102765. Ansari, N.Y., Farrukh, M. and Raza, A., 2021. Green human resource managementand employeespro‐environmentalbehaviours:Examiningtheunderlying mechanism.CorporateSocialResponsibilityandEnvironmentalManagement,28(1), pp.229-238. Batool and et.al., 2019. Green is clean: the role of ICT in resource management.Environmental Science and Pollution Research,26(24), pp.25341-25358. Chaudhary, R., 2020. Green human resource management and employee green behavior: an empiricalanalysis.CorporateSocialResponsibilityandEnvironmental Management,27(2), pp.630-641. Lin, M. and Zhao, Y., 2020. Artificial intelligence-empowered resource management for future wireless communications: A survey.China Communications,17(3), pp.58-77. Oehlhorn and et.al., 2020. Human resource management and its impact on strategic business-IT alignment: A literature review and avenues for future research.The Journal of Strategic Information Systems,29(4), p.101641. Salas‐Vallina,A.,Alegre,J.andLópez‐Cabrales,Á.,2021.Thechallengeofincreasing employees' well‐being and performance: How human resource management practices and engagingleadershipworktogethertowardreachingthisgoal.HumanResource Management,60(3), pp.333-347. Soltis, S.M., Brass, D.J. and Lepak, D.P., 2018. Social resource management: Integrating social networktheoryandhumanresourcemanagement.AcademyofManagement Annals,12(2), pp.537-573. Turker, D., 2018. Social Responsibility and Human Resource Management. InManaging Social Responsibility(pp. 131-144). Springer, Cham. Zahra, S.A., 2021. The resource-based view, resourcefulness, and resource management in startup firms: A proposed research agenda.Journal of Management,47(7), pp.1841-1860. Zaid, A.A., Jaaron, A.A. and Bon, A.T., 2018. The impact of green human resource management and green supply chain management practices on sustainable performance: An empirical study.Journal of cleaner production,204, pp.965-979. 9