Enterprise Architecture: Maximizing Value of EA Tool for Fincorp
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This article discusses the use of enterprise architecture (EA) tools in Fincorp and how to maximize their value. It explores the alignment of EA with business and IT, the benefits of EA, and strategies to achieve goals.
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Table of Contents CONCLUSION................................................................................................................................3 REFERENCES................................................................................................................................4 2
INTRODUCTION In technological era there are many new tool and techniques which are emerging. It has transformed business operations to a great extent. The use of AI, robotics, block chain, etc has made it easy for business to integrate all units. Similarly, enterprise architecture is a process of developing an effective strategy with help of using enterprise technology in order to achieve goals. Basically, for this purpose enterprise architect is hired who is responsible for it. This enables in analyzing overall business function. However, the chief information officer monitor and regulate this. Moreover, it helps in increasing agility, reduction in cost, increasing efficiency, etc. (Gong,. and Janssen, 2019)This report will describe about the use of EA tool in various companies by analysing case study Case study 1.How steelco structure its architecture function in necessary architecture position An organization structure represent the flow of roles and responsibilities from top to bottom. It also shows who is accountable to whom. This enables in working in effective way with lower and top management. Moreover, there are different business functions such as sales, marketing, human resource, etc that performs various operations. So, from case study it is analysed that steelco should also structure its function so that architecture position are fulfilled. It is described as First of all the company should segregate its business unit in two that is beta and alpha. Then, in both of these units they must identify the major function. For example in Unit alpha the function are SCM, sales, delivery, etc and as these all are managed by IT so it must be separated. Each function should be segregated like sales, HR, logistics, SCM, IT (Hansen. and Hacks, 2017). This is because it will help in providing a clear structure and reducing burden on IT. Alongside, for each business function a specialist IT expert can be allocated so that he is responsible for overall managing and regulating of IT services provided to that function. This will simply the structure of steelco. They will be able to specify necessary architecture position required in it. Likewise, in unit beta as well same concept can be followed. Here, there are three core production line and in each one there is function like distribution, sales, marketing, etc Thus, here structure can be divided on basis of product line. This means that for each product line HR, 3
finance, IT should be different. It will make it easy to segregate it and analyse architecture position (Lapalm Gerber,and Hinkelmann., 2016). 2.How many architects does company needs for each position By evaluating the overall structure of steelco in terms of architecture position it is stated that there are many architects which is required by company. It is found that in unit alpha architects required is 8. It is for each function which are IT, delivery, sales, legal, and others. 1 architect is required for those 8 function. They must possess high level skills and knowledge of use of IT tool and techniques. Besides that, in beta the architect require is 3. For each 3 unit and product line there is one architect require. Report 1.What is operating model of Multicorp and each if its 3 strategic unit The operating model refer to the way of entire operations of organization. It defines and specifies that how each business unit operate. So, from case study, it is stated that operating model of Multicorp is diversification. This is because there are only 3 business unit and each one operate independently. Moreover, there transaction are independent (Hinkelmann, Auronaand.2016) Also, in this business decision and process design is made within each business unit. However, each business unit share common service which is integrated into it. So, in Multicorp there are three business unit that is Unit alpha, beta and gamma. Unit Alpha is Food manufacturing where variety of food items are produced. They are having own HR, finance, operation, marketing, sales, function whereas unit beta is restaurant chain and are having 80 restaurant. They also operate independently from others and is having their own profit and loss. At last unit gamma is chain of resort hotels. They offer high and premium services to people. This unit is having its own strategy and goals and objectives. 2.What particular business process are standardized company wide in its business unit There is a specific standardized process which is followed by business in carrying out their operations. These standards provide a framework on how they have to perform operations. Similarly, in Multicorp as well there are certain standardized process which is followed in company as well as in all there business units. In head office the process followed is of financial 4
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performance.Here,thecompanymeasureandevaluateallunitsperformancethrough standardized procedure. This allows in analysing performance along with goals and objectives (Shanks, Gloet, and Tamm, , 2018).Now, in Unit alpha the standardized process followed is of various business functions such ss finance, sales, accounting, etchere, for each product this standard process is followed. Furthermore, in unit beta there are various standardized process followed. In this the interior, menus, price, customer service are same for all restaurant. Along with it, policies as well as working procedure is standard. The equipment used in them are same. However, branding, marketing and strategic decisions are made at Central office. In Unit gamma the leadership plan are standardized. It focus on customer, back office, services, etc therefore, in this way all business unit are having its own centralized standard process which emphasis on particular operation or strategy (Niemi, .and Pekkola,., 2017) 3.What specific type of data are integrated across the whole company and its business unit For an organization there are different types of data and info which is stored and analysed. With help of this info it becomes easy for them to develop strategies and plans and take effective decision. Likewise, in Multicorp as well there is specific type of data which is integrated across it. It has made it easy for them to develop plan. It is found that in Central office the data that is integratedisrelatedtofinancialperformanceindicators.Thisenablesthemtoevaluate performance of each unit. Similarly, in unit alpha the specific type of data is sales of products such as meat, groceries, dairy products, etc Also, it includes profit generated from each one of it. Apart from it, data related to demand and supply of these items from local shops and daily sales and costs. In Unit beta the data integrated is of profit generated and expense incurred. Besides that, data of staff required, training customer complaints, etc is shared within business unit. Moreover, data of profit and loss statement of all 80 restaurant for a particular time period is integrated.However,inUnitgammathedataintegratedisofcustomer,theirtasteand preference, needs, etc other than this, it include data of transaction history of customer made. Thus, this data is analysed and interpreted. Alongside, profit and loss of each resort hotel is integrated as well. Therefore, in Multicorp market and finance data is shared within business unit and entire company (Majidian,., 2016). 4.What is highest level structure of IT landscape in company and its unit 5
IT plays vital role in company operations. This is because it integrates all unit and function with one another. By that, it is easy to monitor and manage entire operations. The data and info is shared in effective way between business unit. So, in Multicorp It structure and landscape is not so high. It is evaluated that in head office there is no such IT tool or technique which is used by top management. The financial report are analysed manually. In Unit alpha IT there is no landscape of IT structure. This is because in that alk operations are nkt integrated with one another. They are independent and for each product there is separate specialized process followed. Besides this, in Unit beta there is no IT software or application which is used in managing of restaurants operations. But in Central office IT is used to analyse branding, marketing, etc of restaurants and taking strategic decisions. The gamma business unit is having landscape of IT structure as it focus on building strong customer relations. So, for this they use CRM software which enable in taking their feedback and review. Also, they are able to gather data and info of their needs. In this way, loyalty program, strategic decisions are taken (Chorafa6) Report 1.3 1.What is wrong with installed EA tools It has been evaluated that in order to increase efficiency of IT Fincorp installed the EA tool. But the tool is only used to update current architecture info and by analysis it, it provide segregated data. However, the data is used in decision making by architect. Moreover, it is only a sophisticated respiratory of current state of information. In addition, as EA tool is highly advanced and requires high level skills and abilities and only 4-5 architects are able to use it. Besides that, it does not align with any department of company and is not useful in attaining goals and objectives as well. Also, it is not aligned with IT and business strategy. Due to it, proper outcomes are not generated. There is no specific process established to integrate EA with IT (Foorthuis, Van Steenbergen, and Bruls, 2016) 2.Is the tool adding value to Fincorp By analysis the case study, it is stated that the tool is only used as updating of current info in better and effective way. It has not been integrated with any unit and does not use advance software or application to analyse data and provide useful info also, it is found that in order to 6
bring transparency in data this tool is used. Furthermore, alignment made with IT is general which is not providing any benefit to company. Moreover, there is no major changes being brought by use of EA software. It has been useful in solving a minor problem of non transparency. Alongside, as said by the CIO the tool is used only by 4-5 people. So, it state that not all employees are able to use it. However, tool does not facilitate in taking effective decision. Thus, goals and objectives are not attained as well. Henceforth, investment made on it has not benefited in providing higher returns. The time is wasted as well on providing training to architects. (Hazen. Bradley, and, 2017.) 3.How can the tool be used to facilitate business and IT alignment Basically, EA tools are used to provide real time info and data to architects which enable them to make decisions. Similarly, in Fincorp as well EA can be aligned with database. In this if there is any change in design of architecture then with help of this tool data can be modified in database. It will enable in sharing of data with all architects and resulting in quick decision making. Along with it, EA can be aligned with risk management software as well. This will be useful in identifying risk and accordingly making changes in architecture design. Also, it will help in finding out how with change in design there is impact on risk. EA can be aligned with IT management. It will provide info about changing processes and eliminating errors. So, there will be smooth flow of data. The company will be able to maintain security breach and various types of system to be used in it. In this way, the tool can be used in facilitating business decision and IT alignment. With help of it, complex structure can be solved. The tool can be used to align with other business unit as well. For example, the finance unit can use it to find out change in design and on basis of it prioritizing investment decisions. It will be useful in investing in appropriate design. The tool can be aligned with management.They can use it for setting of standards and then measuring outcomes with it. Here, all business unit results can be easily measured that provide an overview of their performance. So, on basis of it goals and objectives can be set.Lapalm Gerber,and Hinkelmann., 2016). 4.What should be done to maximize the value of tool for thecompany It is necessary for Fincorp to maximize value of EA tool so that they are able to get effective results. Also, it will help in providing return on it. So, here company can first of all align tool with all business unit. It will enable in integrating there overall function and sharing of data and 7
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info this will enable in taking effective decision and accomplish goals. Along with it, Fincorp can install AI in EA. So,with this it will be easy to manage and handle all operations of tool. It will automate entire process and complex tasks can be completed in efficient way.will be change in process of operations. Thus, it will increase efficiency of it. In addition, EA can be integrated with data management. This will help in reducing costs, redundancy, agility, etc The business project will be managed and controlled properly. So, it will provide a framework for decision making. Thus, proper decision will be taken on time and this will add value by achieving goals. In addition, in EA enterprise resource planning can be integrated which will help in providing a framework of reducing costs of additional resources to be required in business. Therefore, on basis of it process can be aligned with one another and efficiency is increased.It will help in adding value to Fincorp (Niemi, .and Pekkola,., 2017) The EA improve organizational impacts through productivity, agility, product and service timeliness, revenue growth, and cost reduction. Each of these individually can make your case for enterprise architecture. However, combined, these benefits form a compelling business case. CONCLUSION It can be concluded that EA tool has emerged as advance Technology for organization to implement in their operations. It is modified way of using technology in forming strategy. An enterprise architect is required to understand and apply EA tool. The tool is aligned with IT and help in increasing value of company. Through it goals and objectives are attained in effective way. Moreover, cost is reduced and agility is increased by use of this tool. 8
REFERENCES Books and journals 9
Gong,Y.andJanssen,M.,2019.Thevalueofandmythsaboutenterprise architecture.International Journal of Information Management,46, pp.1-9. Hansen,P.andHacks,S.,2017.Continuousdeliveryforenterprisearchitecture maintenance.Full-scale Software Engineering/The Art of Software Testing,56. Lapalme, J., Gerber, A.and Hinkelmann, K., 2016. Exploring the future of enterprise architecture: A Zachman perspective.Computers in Industry,79, pp.103-113. Hinkelmann, K. ,. Aurona G and Robert W. (2016). "A new paradigm for the continuous alignment of business and IT: Combining enterprise architecture modelling and enterprise ontology."Computers in Industry79 (2016): 77-86. Shanks, G., Gloet, M. and Tamm, T., 2018. Achieving benefits with enterprise architecture.The Journal of Strategic Information Systems,27(2), pp.139-156. Niemi,E.andPekkola,S.,2017.Usingenterprisearchitectureartefactsinan organisation.Enterprise Information Systems,11(3), pp.313-338. Majidian, S., 2016. Identifying and evaluating enterprise architecture risks using FMEA and fuzzy VIKOR.Journal of Intelligent Manufacturing,27(2), pp.475-486. Chorafas, D.N., 2016.Enterprise architecture and new generation information systems. CRC Press. Foorthuis, R., Van Steenbergen, M. and Bruls, W.A., 2016. A theory building study of enterprise architecture practices and benefits.Information Systems Frontiers,18(3), pp.541-564. Hazen, B.T., Bradley, R.V. and Byrd, T.A., 2017. Enterprise architecture: A competence-based approach to achieving agility and firm performance.International Journal of Production Economics,193, pp.566-577. 10