This assignment report is based on the business plan for London Food Palace restaurant, which aims to launch in the London market by offering multicultural cuisine and attracting visitors from different nations.
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Enterprise & Business Development 1
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Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 The business details....................................................................................................................3 Macro- environmental overview.................................................................................................3 Market & industry analysis.........................................................................................................4 Competitor analysis.....................................................................................................................5 Marketing & Pricing strategies...................................................................................................6 Operations plan...........................................................................................................................6 Swot analysis...............................................................................................................................7 Financial requirements................................................................................................................8 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10 2
INTRODUCTION Newly start-up business can achieve growth and success in competitive market if the business owner come up with new and innovative ideas that can fulfil the market needs and requirements(Barrow, Barrow and Brown, 2018).For this, business plan is most important to produce in order to identify own strengths and capabilities as a business and competitors’ strategies. The present assignment report is based on “London food palace” restaurant that is going to launch in London market after conducting an appropriate research through using secondary sources. It offers food products of different nations so as to attract visitors coming from different nations to visit various destinations situated in London. For successfully entrance into London market, business plan is produced under this report containing all aspects that can affect or drive newly business in new market. MAIN BODY The business details London food palace is a budding restaurant which will be opening at Oxford Street, London. As London is being regarded as one of the best tourism and diverse cities across globe, with best places to spot, food is one such which is spotlight of London. London food palace will be providing exquisite and dizzling culinary experience with best craft and class of ingredient. The top picks of London food palace menu include after compassing all continents across globe which aims to offer multicultural cuisine which includes English breakfast, hotpots (Chinese speciality), to Tadka masala last not least with vibrancy of drinks and deserts. All culture specialities will be provided under one roof(Fichter and Tiemann, 2020). Macro- environmental overview London food palace restaurant is going to provide quality products and services to their customers by analysing their requirements towards range of food products. In order to serve in UK, it is required for firm to conducts PEST analysis to analysis impact of macro environmental factors over the business as: Political Factors:- London food palaceis newly start-up business that are launching in London market due to having more demand of food products. Every country has its own political structure and regulations to which the organization needs to adapt to. In order to carry out smooth functioning 3
of its operations, the company needs to keep an eye on the political environment as well as the political stability of the country it operates in. Economic Factors:- The organisation needs to focus on the economic stability of a country it invests and operates in.London food palaceneeds to be aware about the economic reforms as these reforms will have major impact on the revenue and profit generation of the company. In order to grow, develop and expand the business for a long run, it is very essential for an organisation to identify the economic changes in the market and respond to them effectively and efficiently(HAN and Kang, 2020). Social Factors: - The buying behaviour of consumers largely depend on their social class and preference. Every consumer comes from a different social status and cultural background and it effects their choices of products and services. In order to satisfy the customers,London food palacegives emphasis to the taste, choices and preferences of consumers. Technological Factors: - In today's world, the market is changing every minute. In order to stay relevant, the company needs to keep up with the changing trends in the technology and should be updated with the advanced technology available in the market so that the company can carry out effective utilisation of the resources. Advanced technology also helps to reduce the time duration and errors of the employees while performing a given task. Market & industry analysis The Porter five force analysis is a strategic tool which helps in the industry analysis and helps in gaining insight on the drivers on the profitability of the specific industry. These five force analysis helps in understanding the industry and derive strategy which helps in achieving the long term success and profitability. The analysis of the five forces for London food palace restaurant for the restaurant industry Is as follows: Threats of new entrants In restaurant industry there is always an increased chance of entering new players and as London is a tourist place it has more attraction of food gigs to open(Hervert-Escobar and Alexandrov, 2018).The London food palace will be acting upon it by implementing the moderate rates in comparison to its existing competitor, by serving multi-speciality food from 4
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every cuisine to be in competition and to take care of tourist and localities. The quality will never be undermined and continuous innovations will be done to provide every time different taste. Bargaining power of Suppliers The suppliers can decrease the restaurants profitability by not decreasing the raw material prices at this point where there are many competitors existing the suppliers provide raw material to large. To stay benefited the London food palace will focus on developing good network with suppliers and will never compromise on quality. Bargaining Power of buyers The buyers are the main factor which affect this industry at large as the cost of switching is high and substitutes are also present at large which affect this industry profitability. The London food palace to avoid this at large will try to create a pool of satisfied consumers by catering to them with the innovation and quality rich taste. To stay ahead timely offers and discounts will be provided to consumers to keep them feel enlightened(McKenzie and Sansone, 2019). Threat of Substitutes In this industry when same product is being delivered in different way to met consumer need industry is affected. The London food palace will always try to be give consumers with product and service satisfaction and innovation also. The quality of taste will always be being the focus of London food palace. The restaurant ambience and experience will always be taken care of to serve consumers. Rivalry among the existing competitors This factors refers to the intense competition present in this industry where the number of restaurants exist and creates intense competition. The competition for London food palace will be tough to maintain its position and have a loyal consumers visit. The London food palace will focus on providing speciality of each cuisine worth remembering for consumers. The London food palace will be organising events and concerts for the consumers to attract(Souza and et. Al., 2020). Competitor analysis Clove clubis one of the famous and leading restaurants located at town hall, London. One of the most happening places in London where there is proper place located for fun, shopping and enjoying. The location where it is situated act as the point of large consumer visiting. The 5
clove is beautifully constructed which serves in an impeccable crockery and gives a beautiful time to spend in there. The menu is designed in an elegance way to serve the best of Britain food. Klinis one of the famous restaurant which serve specially the northern Thai food with the special herbs and art of Thai food. It is one of famous restaurants which leaves its customers feel delighted and amazed with its taste. The London food palace restaurant is located at one of the famous streets of London where visitor can be easily attracted to dine in as the Oxford street is one of busiest place and many tourists visit it for shopping and fun. The London food palace provides all cuisines under one roof which is differential from its competitors in nature of taste and quality. The collaboration with the singers and organising the events and concerts also attracts the consumers. The service quality provided is also developed world class to make consumer feel delighted(Tipu, 2019). Marketing & Pricing strategies London food palace can achieve success in new market when they can easily attain large number of customers and it can be possible only if business owner can promote its business through using various marketing strategies which includes adoption of social media platform, hoardings on road etc. These platforms create awareness among public about launching of new business thus can easily bring interest among them to visit at their restaurant atleast at once. Alongside, the interest and buying behaviour of customers can be influenced by adopting suitable pricing policy as customers prefers price of products first and compare it with prices of similar products offered by other business. In the context of London food palace, business owner can use price skimming strategy in which they can charge lower prices in beginning and later on increases when demand of their product increases. Once, customers visited at restaurant then it maximises the chances of visiting again in future if served and treated well by staff as it all depends on employees afterwards that how they can gain loyalty of new customers(Watson and McGowan, 2019). Operations plan Operational plan for the restaurant must be on the basis of the choices of the customers so that the organisation can fulfil their demand by replenishing dishes. The motive of London food palace restaurant is to offer a space to its customers where they can come and go anytime and eat quickly. Hence, the organisation's operational plan is compromised of such kind of the services. From the variety of dishes available on the menu, the customers can order from it and the staff 6
members will transform it into the reality. Further the restaurant has its own conventional ovens which gives the pizza authentic taste of the Italy. This restaurant can be found by the people near Regent's Park, London.The company has expanded its operations online where the customers can order various food items of different nations and the delivery boy himself will come and provide you. The location of the restaurant is also connected with the subways which means that the consumers can visit the outlet and order their favourite dishes(Watson, McGowan and Cunningham, 2018). Swot analysis It is essential for London food palace to analyse its own capabilities and weaknesses through conducting SWOT Analysis. It provides an opportunity to the business owners to make corrective decisions for removing weaknesses and grabbing opportunities in order to get long term sustainability for its business. StrengthsWeaknesses London food palace restaurant offers qualityservicestoitstargeted customers at prime location in London. Londonfoodpalacechargesprice skimmingstrategywhichallowsits targetedcustomerstopaylessas compared with price of other restaurant. It offers multicultural cuisine including Englishbreakfast,hotpots(Chinese speciality), to Tadka masala last not leastwithvibrancyofdrinksand deserts under one roof. Due to lack of experience and market image,Londonfoodpalacefinds difficulty in gaining customer base. Due to number of rivals in same sector, sustainabilitymightbedifficultfor London food palace. OpportunitiesThreats Offering discounts may be helpful for London food palace in getting attention ofcustomerswithinshortertime period. Numberofcompetitorsareexistin LondonMarketwhichbrings challenges towards London food palace in their sustainability. 7
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Large number of visitors are visited in Londonduetohavingvarious destinations thus profitable for London foodpalaceifadoptingeffective marketing techniques. Fluctuationsinpoliticalenvironment mayaffecttheentireactivitiesof restaurant. Financial requirements London food palacerestaurant is offering food products of different nations and its statement of financial requirements has been described below: Start-up cost of business- it is basically that cost which involves the initial fuel for starting up a business and its operations. In the given business, starting cost is broken up in following segments: Equipment’s = £ 2000. Furniture = £ 1500. Premises (will be acquired on rent) = Security deposit = £ 100. Advance rent for 1 month = £ 100. Estimated cost of sales = £10 per unit. Selling price per unit = £50. Fixed cost = £ 1500. Variable cost = £3 per unit. It has been forecasted after analysing market trends and others factors that might impacts the sales figure of London food palace is that the restaurant can successfully generate a sales equivalent to 200 units in a month. On the basis of this forecasting, following is a cost statement: ParticularsCalculationAmount Sales£50*200£10000 Less: variable cost£3*200£600 ContributionSales-variable cost£9400 8
Less: fixed cost£1500 Less: estimated cost of sales£10*200£2000 Net profit£5900 From the above table, following is profitability and break-even analysis, Break even analysis- It is basically that volume of sales, at which the company has no profit and no loss. It is a neutral situation. To earn profits, company has to surpass this point of sales. In given case, breakeven point is: Breakeven point= Fixed cost/ (selling point – variable cost) = 1500/(50-3) = 31.91 units or 32 units (approx.) Profitability analysis= from the above calculation, it can be stated that, company is earning profit on 168 units (200-32). Therefore, profit is earned on these units only. Net profit margin for the company = net profit / sales*100 = (5900/10000)*100 = 59% Cash flow statement-Cash flow refers to the net amount of the cash equivalents and the cash which is transferred inside or outside the business operations. (Amount in £) ParticularsJanuaryFebruaryMarchAprilMayJune Sales350046004700520062006500 Other income150025002600265020002200 Total inflows500071007300785082008700 Cash Outflows Variable cost: Materials450500530650740830 labour490540580750820940 Other variable cost200250260340420520 Fixed cost: Rent100010001000100010001000 Salaries800800800800800800 Other fixed cost200250250360320320 Net cash flow186037603880395041004290 9
ParticularsJulyAugustSeptemberOctoberNovemberDecemberTotal Sales89001400018500200002150024500138100 Other income22502050130026002750285027250 Total inflows111501605019800226002425027350165350 Cash Outflows CONCLUSION It has been concluded from the above report that business owner must have mission and vision for its newly business as it brings motivation among them to work hard, and adopt suitable strategies that can be easily accepted by the customers. For this, preparation of business plan is an essential as it provides pathway for members involved in operations of newly business and helps them in understanding their respective roles and responsibilities. PESTLE and Porter five forcesareconsideredasanappropriatetooltoconductinordertoanalysethemacro- environment factors as well as fluctuations in market industry. It makes easy for business owners to implement corrective actions to tackle all the threats exist into market as well as grab competitive opportunities. 10
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REFERENCES Books and journals Barrow, C., Barrow, P. and Brown, R., 2018.The Business Plan Workbook: A Step-By-Step Guide to Creating and Developing a Successful Business. Kogan Page Publishers. Fichter, K. and Tiemann, I., 2020. Impacts of promoting sustainable entrepreneurship in generic business plan competitions.Journal of Cleaner Production, p.122076. HAN, S. and Kang, E., 2020. The Marketing Strategy to Stimulate Customer's Interest in Art- Gallery Business Plan.The Journal of Distribution Science,18(8), pp.47-54. Hervert-Escobar, L. and Alexandrov, V., 2018. Territorial design optimization for business sales plan.Journal of Computational and Applied Mathematics,340, pp.501-507. McKenzie, D. and Sansone, D., 2019. Predicting entrepreneurial success is hard: Evidence from abusinessplancompetitioninNigeria.JournalofDevelopmentEconomics,141, p.102369. Souza,A.andet.Al.,2020.BusinessPlanAnalysisUsingMulti-IndexMethodology: Expectations of Return and Perceived Risks.SAGE Open,10(1), p.2158244019900171. Tipu, S.A.A., 2019. Business plan competitions in developed and emerging economies.Journal of Entrepreneurship in Emerging Economies. Watson, K. and McGowan, P., 2019. Emergent perspectives toward the business plan among nascent entrepreneur start-up competition participants.Journal of Small Business and Enterprise Development. Watson, K., McGowan, P. and Cunningham, J.A., 2018. An exploration of the Business Plan Competitionasamethodologyforeffectivenascententrepreneurial learning.International Journal of Entrepreneurial Behavior & Research. 11