Enterprise Planning Resource (ERP)

2/19/2020
Running Head: OPERATIONS MANAGEMENT 0
Student name
OPERATIONS
MANAGEMENT
Report

OPERATIONS MANAGEMENT 1
Table of Contents
Part A:........................................................................................................................................2
Business Process Model:........................................................................................................3
Strategic Management:...........................................................................................................4
Part B:.........................................................................................................................................5
Part C:.........................................................................................................................................7
Recommendations................................................................................................................10
Part D:......................................................................................................................................11
References................................................................................................................................12

OPERATIONS MANAGEMENT 2
Part A:
Digital transformation is a basic need of most of the business to take competitive advantages,
which is good for the growth of an organization. In addition, business management can be
used for the success of a business (Anderson, et al., 2009). Besides, a customer can request
for booking a show using the website as well as social media platforms. The company wants
to manage all the things in a proper manner using technologies. All the crew members have
managed all the business functions using their phones and laptops. Thus, they want to
implement a responsible system to manage all the works in an effective manner.
ERP system can manage marketing and accounting in a well manner. This system should
provide better communication, collaboration, between clients and firms. All the events will
be published on social media and websites, which is easy to approach for clients. Business
Process Management (BPM) is a basic process to manage various things in business
(Callahan, 2019).
Source: (ERPINNEWS, 2019)
In addition, a small-medium enterprise (SME) can use the Customer Relationship
Management (CRM) system for building a good relationship as well as managing different
functions including marketing, sales, accounting, and many more. Moreover, Enterprise

OPERATIONS MANAGEMENT 3
Planning Resource (ERP) systems can be used for managing all the functions of a firm.
Besides, performance can be improved using BPM (Chaffey, Dave & White, 2010).
Besides, CC Music should require the business model to include various operations and
processes of their business. Moreover, the business process model has used for knowing the
workflow and other processes of a business, which is easy for management. The firm should
include ERP systems for managing booking and online payment facilities. thus, BPM has
provided proper strategies for business (Chang, 2011).
Business Process Model:
Business processes can be managed using technology in a better way. The company has used
a common approach for managing their business that is not good for them in the present era.
There are different types of software available for designing the Business Process Model and
Notation (BPMN) of the firm. In addition, there are many features of a BPMN for a firm in
its business and other processes. It has managed all the accounting, financial, marketing,
sales, and other processes. BPM has used for grabbing different opportunities in the business
(Chesbrough, 2010).
In addition, BPMN model has provided knowledge about the basic work flows of the
business functions, which is necesaoy for ananlysis various things in the business. BPM is
helpful in the understanding of connectivity between different activities of the company. it is
a common process to know and manage different operations.
Source: Author