eBay Business Model and Operations

Running head: ENTERPRISE SOCIAL NETWORKS
ENTERPRISE SOCIAL NETWORKS
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1ENTERPRISE SOCIAL NETWORKS
Executive Summary
In this report, the aim of the discussion will be to discuss the online business of eBay, am
American multinational company, along with the business model followed by the company.
The website details, along with the content of the website, the hardware and software model,
and the issues related to security as well as payment or transactional processes will be
discussed here.

2ENTERPRISE SOCIAL NETWORKS
Table of Contents
Introduction................................................................................................................................3
Organization Overview..............................................................................................................3
Business Model..........................................................................................................................4
Website.......................................................................................................................................5
Website Content.....................................................................................................................5
Hardware Infrastructure.........................................................................................................5
Software.................................................................................................................................6
Security Issues........................................................................................................................7
Payments/Transactions Process.............................................................................................7
Recommendations......................................................................................................................7
Conclusions................................................................................................................................7

3ENTERPRISE SOCIAL NETWORKS
Introduction
In this report, the aim of the discussion will be to discuss about eBay, the business
model of the company along with the business model that follows. The details of the website
of eBay will also be discussed, like the contents of the website, the hardware infrastructure,
software, security issues as well as the payments or transactions process. The entire
operations will be discussed in this report. This will help to learn more about the operations
of the e-commerce website and if something is needed to make the website more attractive to
the people globally, so that it will help the company to grow its business (Collis 2016).
Organization Overview
eBay is a multinational company based in America. It is a public limited company.
The company was founded in 3rd of September, 1995 and headquartered in San Jose,
California. Pierre Omidyar was the founder of the company. The company s specialized in
the online shopping globally. It involves both consumer-to-consumer and business-to-
consumer sales through the website of the company. The company has its business operations
in more than 30 countries, and the number of employees is more than 14,100. The website is
used as an online auction as well as shopping platform, where the buyers and sellers meet a
wide range of goods and services globally. Thomas J. Tierney is the Chairman of the
company and Devin Wenig is the is the Chief Executive Director (Ambrus, Ishii and Burns
2013). The buyers can use the website for free, whereas the sellers have to pay a certain buck
for listing their items on the website after a specified number of free listings, and also after
those items are sold. The revenue earned by the company is about US$11 billion. The website
has developed and broadened to include instant “Buy It Now”, apart from the auction-style
features of sales. The company was founded as The AuctionWeb. They changed their name
to eBay in September 1997. It is a visible marketplace which can be viewed by the public,