Entrepreneurial Marketing: Strategies for Business Growth
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This article discusses the concept of entrepreneurial marketing and its importance in growing a business. It explores various strategies such as social media, innovation marketing, word of mouth, and location marketing. The case study of Furniture Practice Ltd, a UK-based furniture company, is used to illustrate these strategies.
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Table of Contents INTRODUCTION...............................................................................................................................2 Social Media.........................................................................................................................................3 Innovation Marketing...........................................................................................................................4 Word of mouth-...................................................................................................................................5 Location Marketing –..........................................................................................................................6 Recommendations................................................................................................................................7 Conclusion............................................................................................................................................8 REFERENCES...................................................................................................................................10 Books and Journals:.......................................................................................................................10
INTRODUCTION Organisation needs market for running their business activities, functions and operations. To make awareness about brand, image, products, goods and services concept of marketing is important to understand and examine in appropriate manner. Entrepreneurial marketing refers to process through which firm are able use modern strategies to enhance and grow the business in effective manner. This is also known as a spirit of marketing because it includes a new methods of practices to market the product. Ample number of theories, models, applications, frameworks etc. are used and applied by marketers as well as entrepreneurs to analyse the entrepreneurial marketing at deep level. The Furniture Practice ltd, headquartered in UK which provide furniture and glasses across the country. The company is expanding its business with help of marketing and advertising tools. This report includes word of mouth, location marketing, social media and innovation and location marketing. Various types of methods which are used in marketing are mentioned below- Social Media Social media is the interaction among the individual persons in order to share the ideas, information in an effective manner. With the help of social media, it is easy for individual to transfer their information in quick manner. It is one of the communication tool through which the sharing if important information can be done easily. In context of Furniture practice Ltd, it is one of the well established company which provide the superior quality furniture to its customer in order to satisfy them. They make effective strategy, policies and procedures for identifying the need and wants of client in better way(Sunstein, 2018).Through the social media, this company collect the information about the market trends and fashion. Also they focuses on achieving competitive advantage over rival firm. There are different kinds of social media which is going to be mentioned below: Social Network: This is the popular social site through which the business organisation can easily share the data and information which is beneficial for the success and growth of company. In reference of Furniture practice Ltd., the manager focuses on collecting information quickly through social sites in an effective manner. There are some example of this is Twitter, Facebook and many more(Trottier, 2016). Media Sharing Network:This network is used by the company for building the brand
awareness among the audience. In addition to this, these network helps in attracting the large number of customer. In relation to Furniture Practice Ltd, they focuses on building effective brand in order to attract ampler of customer towards their products and services. Such example can be taken You tube, Snapchat and many more. Consumer review network: Consumer review plays an important role for the success ang growth of business organisation. Positive review brings the good brand image of products in mind set of consumer. The manager of Furniture Practice Ltd focuses on providing superior quality furniture to its buyer. Therefore, the consumer gives positive reviews about their products that helps them in increasing the goodwill and reputation of company. The best example of this network is Zomato(Lau,, 2017). Blogging and publishing Network:Content writing is one of the appropriate method that helps in generating leads as well as boosting sales. The supervisor of Furniture Practice Ltd focuses on attracting ample of customer towards their furniture by use of effective content given in the website. One of the best example of this is WordPress. In addition to this, there are some promotional tool which is used by the Furniture Practice Ltd in order to promote their products which is going to be mentioned below: Advertisement:Advertisement is any paid form of non personal presentation of ideas, goods and services by an identified sponsor. The manager of Furniture Practice Ltd use the advertising tool to promote their products. It increases the brand image and reputation of company in front of consumer(Yin, 2019). Publicity:Through the use of publicity, the company provide the information related to products and services to its customer. In context of Furniture Practice Ltd, the manager focuses on bring the awareness about their furniture to its buyer. Also they provides the superior quality furniture to its user at affordable cost. Sales Promotion: Sales promotion is one of the well known method that is used for promoting the sales of company. In addition to this, the company use various promotional tool such as free sample, coupons and many more. InnovationMarketing Innovation Marketing plays an important role in bring the innovation. within marketplace. In addition to this, they focuses on offering innovative and new products and services to its customer. Innovation marketing is a combination of two words innovation and marketing. The innovation means bring the new idea within marketplace. On the other hand, Marketing means communicate
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the data and information related to products and services to its consumer. In context of Furniture Practice Ltd, it is one of the well established company which provide superior quality furniture to its customer at affordable cost. In assistance of this, they bring the innovative product within market.Throughinnovationmarketing,themarketermakeeffectivestrategy,policiesand procedures to assess the need and wants of consumer in order to satisfy them. They effectively communicate its marketing strategies to its buyer. There are different method which is used by innovation marketing helps in promoting the business that is going to be mentioned below: Improve Sales and Customer relationship: Through the innovative products and services, it helps in boosting sales. In addition to this, If the company provide innovative products and services to its customer that helps in building good relationship with its user. In context of Furniture Practice Ltd, the manager focuses on providing unique and innovative products and service to its user. Reduce waste and cost: The innovation helps in eliminating wastage as well as extra cost which is incurred in promoting the products within marketplace. In reference of Furniture practice Ltd, the management team of the company focuses on reducing wastage and cost(Ahmad, 2017). Boost your market position:The innovative products helps in boosting the market position of the company. In addition to this, they focuses on achieving competitive advantage over rival firm. Innovation can help in predicting changes take place in the market quickly it helps them in differentiate their products and services in comparison of competitor’s products. Improveemployeerelation:Innovationhelpsinimprovetherelationshipamongthe employees at workplace. It helps them in increasing the productivityand reduce the employees turnover rate. In context of Furniture Practice Ltd, they provide healthy environment to its staff member that helps them in boosting the productivity and profitability level. In addition to this, it helps in increasing the performance level of employees in an appropriate manner( Hall, 2019). Word of mouth- Every firm wants to sell its products in the market and wishes to be the customer’s first choice brand. When it comes to purchasing, it is often believe that people mostly take suggestion from friends and families regarding the product, specification, quality, service provided by the company etc. Word mouth refers to promotion of products by spreading the words from mouth by customers. In marketing, there are many forms of promoting or advertising the goods and services. Types of methods through which promotion is done are referral marketing, Internet, transactional, diversity marketing and many more(Wesley,2016).In context to The Furniture Practice ltd, they use word of mouth marketing as tool for promoting their product. It is most effective technique because firm provide furniture and glasses with high quality and satisfy the customer with their free
after sale service; installing or consolidating the equipment’s and parts etc. Strategies and tactics are crucial in business because it helps the entities to adopt new approaches and to face the challenges as well as threats. With assist of (WOM) firm brand value has increased and big orders are receive the company. This approach is cost effective as compared to other form of advertising tools. Advantages: Cost effective- Every business promote their product at large level and spend huge amount of money which leads to high cost of production. Sometimes advertising and promotion goes beyond the limit and to maintain the process organisation lowers the cost of goods and services. In relation with The Furniture Practice ltd, they market their product and goods but at affordable rate. This assists them in investing more in expansion of business(Biemans, 2018). Trust- A product is only bought by the customers or end users when they have trust on brand and firm. It is often said that it is essential to maintain and manage customer relationship management. With help of CRM, a trust is built between both the party; buyer and seller. By use of wordofmouth,customersindirectlycreatefaithandspreadthattrustamongsttheir love/belongings. Build brand value- In this rising competition, it is difficult for small and medium enterprises to survive and run their business. Building a brand value is important so that more customers as well as resources are acquired. With help of word of mouth, value of brand increases in the market at wider level and remain for longer period of time. In context to The Furniture Practice ltd, they have strong value in the market due to their business culture and maintaining customers properly(Wu, 2016). Disadvantages: Negative feedback- Each and every business is heterogeneous and dynamic in nature and culture. It is not possible to provide all the customers with good quality of services and products. The Furniture Practice ltd, deals with number of customers and due to staff or workers behaviour customers walk away. This leads to negative word of mouth and which results in negative feedback and affect the goodwill of the firm. Inaccurate performance results- No matter what, word of mouth provides benefit to the firm. But it is difficult to evaluate the progress and performance level of products because only with help of feedback results cannot be determined in statistical data. Thus, organisation use graph and charts to know analyse the growth and development of business whereas (WOM) does not provide results in numbers.
Location Marketing– Further comes the location marketing in which geographic variables are used to do the promotionandadvertising.Thisisalsoknownasgeo-targeting,geo-locationetc.Inthis, data/internet is used as source and then displaying or showing the relevant information or place visit by customers. In location marketing, it become easy for the end users to get what they are looking for and distance scale is also analysed and identified. There are many type of (LM) such as auto dealers, seasonal& pop-ups stores etc. It depends upon the firm to select which types of method or approach. In context to The Furniture Plastic ltd, they use this location marketing so that people who are looking for purchasing the furniture are easily tracked. This approach is effective but at some point because it is not crucial that data speed will be good at every location. Advantages: Tracking- When location marketing is used it tracks the data of customers and reach to them. This form of marketing is essential because it helps the end users to find the place from where they want to purchase their product. In relation with The Furniture Plastic ltd, they use location marketing so that customers as well as firm both are able to track each other(Pagani, 2017). Sharing experiences- Another advantage of using this marketing is that it helps in getting positive feedback from customers. There are many online software and application which are used for getting the feedback from end users. This results in experience share by the customers who have visited the firm location. Also, new businesses are also able to see the competitors in the market. Disadvantages: Smart Devices- Location marketing is effective but not for everyone because to access to the location online one needs to have mobiles or smartphones in their hand. It is not possible that every customer in market will have smart devices with them. So, it does not have impact on those people who do not use mobile phones(Sunstein, 2018). Requirements- In marketing, there are various methods through which customers can get information about the product. So, location marketing is mostly used when there is urgency, need or requirement of the customers. In relation with The Furniture Plastic ltd, they use both traditional and modern marketing methods which help them in acquiring the customers in appropriate manner. Irrelevant updates-When location is tracked by both firm as well as customers some amount of credentials get saved online. Organisation uses this data to update customers about their product as well as services. Sometimes entities use this methods aggressively such as sending the notifications and messages to customers on daily basis, calling etc. This invites the risk of being
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irrelevant and also it has negative impact on firm goodwill. Recommendations In relation to Furniture Practice Ltd, the manager focuses on providing discount, free sample to its customer in order to attract them. In addition to this, they adopt the Customer relationship technique in order to promote their products and services in the mind set of consumer. In assistance of this, they offer after sales services to its user for increasing their satisfaction level towards products and services of company (Trottier, 2016).They offer effective maintenance services to its buyer. It helps them in increasing productivity as well as profitability level. It also assists in increasing the future growth and development of business organisation. In addition to this, they offer specific and unique products as well as services to its customer for increasing their satisfaction level.
Conclusion From the above mentioned topics, it has been analysed that there are different promotional tool helps in promoting the products and services to its consumer. In addition to this, the company adopt social media in order to collect the information regarding the change in taste and preferences of consumer. In context of Furniture Practice Ltd, it is one of the well established company which provide superior quality furniture to its consumer in an effective manner. It helps them in building brand image and reputation of the business organisation. Beside from this, they offer innovation products to its buyer in order to satisfy them. It helps in enhancing future success and growth of business organisation. At last, they bring new ideas within market in order to boost productivity and profitability level.
REFERENCES Books and Journals: Sunstein, C. R., 2018.# Republic: Divided democracy in the age of social media. Princeton University Press. Trottier, D., 2016.Social media as surveillance: Rethinking visibility in a converging world. Routledge. Lau, W. W., 2017. Effects of social media usage and social media multitasking on the academic performance of university students.Computers in human behavior,68, pp.286-291.
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Yin, D., Mitra, S. and Zhang, H., 2016. Research note—When do consumers value positive vs. negativereviews?Anempiricalinvestigationofconfirmationbiasinonlinewordof mouth.Information Systems Research,27(1), pp.131-144. Ahmad, S. N. and Laroche, M., 2017. Analyzing electronic word of mouth: A social commerce construct.International Journal of Information Management,37(3), pp.202-213. Hall, C. M. and Williams, A. M. eds., 2019.Tourism and innovation. Routledge. Wesley, D. and Barczak, G., 2016.Innovation and marketing in the video game industry: avoiding the performance trap. CRC Press. Biemans, W., 2018.Managing innovation within networks(Vol. 7). Routledge. Wu, L. and Stilwell, M.A., 2018. Exploring the marketing potential Pagani, M. and Malacarne, G., 2017. Experiential engagement and active vs. passive behavior in mobile location-based social networks: the moderating role of privacy.Journal of Interactive Marketing,37, pp.133-148.