Table of Contents Contents TOPIC..............................................................................................................................................1 INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1) Devise project aims and objectives for a chosen scenario...............................................1 P2) Produce a project management plan................................................................................2 P3) Produce a work break down structure and Gantt chart to provide timeframes................4 TASK 2............................................................................................................................................6 P4) Carry out small-scale research by applying qualitative and quantitative research..........6 TASK 3............................................................................................................................................9 P5) Analyse research and data using appropriate tools and techniques.................................9 P6) Communicate appropriate recommendation as a result of research and data analysis. .15 TASK 4..........................................................................................................................................16 P7) Reflect on the value of undertaking research to meet stated objectives and own learning and performance...................................................................................................................16 CONCLUSION..............................................................................................................................17 REFERENCES..............................................................................................................................18
TOPIC “To provide job opportunities and fairness for employees and job applicants in order to maintain equality and diversity at the workplace” The case study on Walmart. INTRODUCTION Equality and diversity defines the human right by maintaining the values of the society by which every human being will get equal opportunity to achieve best of their potential. It is the act that is free from any of the discrimination and the prejudice and also evaluates the better environment that is more acceptable by all. Equality is all about to get ensure that people will not get differentiate on the basis of their characteristic they all have the same opportunity in order to gain the better life and a better future(Byrd, 2018). On the other hand the diversity is related to the collection or the gathering of the large number of people that belongs from the different areas, society, religion, caste, sex etc. It helps to generate positive surround and values among thehugeamountofpeople.Equalityanddiversityattheworkplacepromotesthe indiscrimination within the company by which every employee will be treated as special as othersandtheyallgetthesameopportunitytomeasurethehighersuccessandmore development in their life. It is the report that is based on the Walmart that is the multinational retailer of America that operates their business with the long chain of supermarkets, departmental stores and grocery stores as well. It was founded in the year 1962 by Sam Walton and having headquartered in Bentonville, Arkansas. This report includes the different aims and objectives that have been chosen by the human resource manager in order to promote equality and diversity. A research will be carried out that is of small scale and it is done with the help of different tools and techniques. TASK 1 P1) Devise project aims and objectives for a chosen scenario To improvise the different and equal job opportunity and the fairness for the employees that is working in the company. It helps to change the mindset of the employees and replicate a feeling that they are also very much needed part of the company. It also raises the working standardofthebusinessandimpartsmoremarketvaluethathelpstomaintainbetter sustainability within the company(Hughes, 2018). As from the performance and the compassion of the employee get enhanced as they feel very much acceptable that brings more positivism in 1
them. Thus the overall productivity of the company will get improved by which they could develop and motivate the employees and they could also gain the collective and integrated outcome that improvises the profit of the company. Aim: “To provide job opportunities and fairness for employees and job applicants in order to maintain equality and diversity at the workplace” The case study on Walmart. Objectives: To improvise more equality and diversity at the workplace. To examine the different strategies by which Walmart emphasis the better effect on the equality and diversity within the employees(Ridgway, 2018). To quantify the reimbursement of the equality and diversity in the Walmart. Research questions: How to improve the equality and diversity within the workplace? What are the different strategies that are used by the business in order to create equality and diversity at the place of work? Explain the different benefits of equality and diversity? P2) Produce a project management plan The abbreviation PMP stands for project management plan that work as a formal, well- documented and approve plan that is used in executing, controlling and monitoring the overall project. This is beneficial for organisation to determine the deliverable that are essential for completing the overall project. Moreover, some essential components for project management plan are as follow: Cost-This is an important component for all action and activities that are undertaken with in the project. With an effective projected cost it is easy to determine overall cost of project in order to complete each activity effectively(Nachmias, 2019).The main motive of cost analysis is to carry out each activity within decided budget. In context of researcher the estimated cost for completion of research is£250 that is used to pay expenses related with travel, purchase of resources and other variable expenses. Time-This is essential for all individuals engage in research and it is divided among two different section in which first weeks are stated to decide project topic, introduction and guidance to manage research and upcoming weeks are used for proper data analysis and interpretation. This results all decided operations are completed within decided time-period. It 2
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results that it is easy for researcher to meaningful findings and conclusion by completing all actions as per time. Scope-This is related for determine and document the list of specific goals that is used to achieve, feature, function, cost etc.From the perspective of selected topic which is equality and diversity at workplace assist to understand long term goals. It refers researcher develop internal benefits such as confidence and time management to complete research properly. So the topic is providing broad scope on both methods either internal and external. Moreover, this result it is easy for individuals to utilise and implement this policy for longer results such as to sustain skilled team members by understanding how to manage work with other team members (Kumthekar, 2018). Quality-This is related with the quality results that are gain by the investigator after completing all actions as well as activities. Along with this the quality term is also beneficial for accomplishing better information that is reliable and high in quality that is used to complete all operations in a systematic manner. The researcher focuses that all task are managed through managing information from all reliable and authentic sources in order to complete all project according to decided manner. Example- In order to gain the information or data directly from respondents the primary research method will be used that increases efficiency of research results. Communication-The term communication relates with utilising devices that are used for establishing better communication system between the team members.Communication works as an effectivetool which leadsthe investigatorto gain specificand desired outcomesby completing the project with a coordinate approach through sharing information properly. In order to generate effective communication g-mail, telephone calls and regular meetings are conducted toensureallinformationisimplementedforresearch.Further,theresearcherimplement communication system for encourage the morale of employees to complete research with a positive approach(Jonsen, 2019). Risk-It is related with the barriers or contingencies which take place at the time of carrying out the whole project and its impacts on the quality of project. Sometimes the risk is predicted and many times it is uncertain as it generates due to change in macro environment. This results that researcher work is also stop due to risk and its impact because it impact on operations of company. The major risk which is faced by management is financial and to store 3
information in a confidential way. So all work is completed properly by introducing steps that helps to overcomes from risks steps with use of key performance indicator technique. Resources-The term resource refers to all those tools, method, machine and techniques that are required to complete decided project. From the point of WALMART, all departments required various resources for implementing modifications among organisation. Internet and machines are most essential resources for organisation. On other side, research is complete with help of laptops, team-members, internet and printer. P3) Produce a work break down structure and Gantt chart to provide timeframes Gantt chart-The main function of Gantt chart is to demonstrate the time that is provided to each activity which is assigned to them. It represents the whole information in an effective manner in the form of chart and visual representation. This is also beneficial to analyse the information and monitor the efforts that are implemented by individuals while completing all project. Researcher utilise and formulate Gantt chart to analyse effectiveness of project and it helps to know about the allocate time for each activity in order to complete essential task first. 4
Work Breakdown structure:It is the deliverable hierarchical that is based on the orientation or the decomposition of the work. It has been used execute the whole task or the project in the different segments in order to create the appropriate deliverables. The work that is performed with the WBS is must be identified, estimated, scheduled and budgeted. The smaller component will be developed by which more accurate result will be obtained rather than the precision(Scott, 2018).The purpose of WBS is to reduce the different complexities from the project and beneficial for the researcher as they could measured each and every activity with more relatedness. 5
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TASK 2 P4) Carry out small-scale research by applying qualitative and quantitative research The small scale research is the process through which the researcher could conduct the research and find the solution of their working objectives. It has been performed while knowing something different that is completely new and conducted by collecting different information from the different sources. The information will might be on the basis of qualitative research or the quantitative research that helps to gain the objectives in more systematic and effective manner. In this the informational might be in the form of mathematical formulation while on the other hand it might be in the form for judgements. It provides all the relevant results that are helpful while making the conclusion in the favour of the company. Quantitative method: It is the systematic investigation that is based on the observation and it is the phenomenon that is formed with the help of statistical data, mathematical expressions and from the computation techniques as well. It is the data that is collected through the questionnaire, survey, polls or from pre-exist statistical data’s. The researcher could get the exact information that will furthermore provides more accuracy while building up the conclusion and helpful for the company as well by which they could furthermore make the better 6
understanding and implementation within the workforce. It provides more reliable outcome that will be collected by making the strong analysis (Manthorpe, 2018). Qualitative method: It is the methods that are more scientific and in this the result will be collected in the form of non-numerical data. It has been performed to focus on the different mean making statements that is more helpful to get conclude some defined statements that is more vital for the company to know about the different consequences of equality and diversity within the workforce. In this method the researcher could collect the information as from the open ended question that has been asked randomly to the peoples in order to facilitate the better understanding of the emotions and the feelings of the employees. It has been provided some facts and figures that affect the performance of the company. It is more based on the individual thinking aspect and their opinions thus it has more relativity. Primary source:In this the data will be collected by the researcher for the very first time as they conduct the surveys, feedbacks, views, and questionnaire and there are many others too. It provides the accurate and most relevant outcome that induces authenticity as it has been collected by putting a lot of efforts. Secondary sources: It is the source in which the researcher collects the data from the already published data that is as from the articles, magazines, journals, newspaper, financial reports etc. It provides the adequate direction to the researcher that they are performing the research in the right direction or not(Georgiadou, 2019). Sampling: It is the process in which the statistical analysis will be determined from the particular group of people and in this research the sample will be taken of 30 numbers of candidates. The Walmart and its management department must have made more useful betterment within the business as from the result of the research. In this the researcher must have develop more suitable changes as per the requirement of the project and try to make effective understanding of the equality and diversity within the business. Questionnaire Quantitative questions Q1) Do you understand what is equality and diversity? a)Yes b)No 7
Q2) Do you believe that equality and diversity is vital for the company? a)Yes b)No Q3) Did Walmart has the equality and diversity in their workplace? a)Yes b)No Q4) How Walmart maintains balance in their workplace? a)Indiscriminate recruitment b)Having variety of work Q5) What do you understand by equality in employees? a)Engaged employees b)Include in decision making c)Valued indiscriminately Q6) Why diversity is necessary for the business? a)Increased innovations b)Reputation of company c)Competitive edge Q7) How equality and diversity affects the employees? a)Improved performance b)Increased job satisfaction Q8) What are the positive impact of equality and diversity? a)Increased productivity b)Increased employee retention c)Better brand image Qualitative questions Q9) What are the different strategies that helps to build equality and diversity within the work for place? Training and development Participative leadership Q10) How these strategies effectively implemented with the Walmart? a)Change in leadership style 8
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b)Performance appraisals c)Equal opportunities to all Q11) Recommendation TASK 3 P5) Analyse research and data using appropriate tools and techniques Q1)Doyouunderstandwhatisequalityand diversity? Frequency Yes25 No5 YesNo 0 5 10 15 20 25 30 Frequency Frequency Interpretation: It has been noticed from the above graph that out of 30 number of sample 25 people will have known from the term equality and diversity and also understand it very well while the rest 5 people didn’t understand and recognised equality and diversity within the workforce. It means that the employees of Walmart are very much aware about the equality and the diversity that provides more satisfaction within the company(Dennissen, 2019). Q2) Do you believe that equality and diversity is vital for the company? Frequency Yes20 No10 9
YesNo 0 5 10 15 20 25 Frequency Frequency InterpretationIt has been summarised from the above graph that out of 30 number of candidates 20 were believe that equality and diversity is very much important for the company while the other 10 people were not in the favour that equality and diversity is important. Thus it has been a profitable state for the Walmart that employees has higher recognition and has the wider acceptability of the diversified group of employees. Along with this Walmart have a lot of benefits as well as they have the more capable number of employees that brings more innovation. Q3) Did Walmart has the equality and diversity in their workplace? Frequency Yes20 No10 YesNo 0 5 10 15 20 25 Frequency Frequency InterpretationIt has been summarised from the above graph that Walmart has the equality and diversity within their company and out of 30 numbers of employees by which they has the 20 number of employees that are in the favoured in this while the other 10 number of people and these are those that didn’t share the same values. It means that Walmart has the wider acceptability of all the diversified group of people that belongs from different regions and areas. 10
It helps to improvise the productivity of the company as they have the most skilled and talented group of people that are working within their company(Jozwiak, 2019). Q4)HowWalmartmaintainsbalanceintheir workplace? Frequency Indiscriminate recruitment20 Having variety of work10 Indiscriminate recruitmentHaving variety of work 0 5 10 15 20 25 Frequency Frequency InterpretationIt has been noticed from the graph that out of 30 numbers of respondents 10 employee believes that Walmart has maintain the balance within the company by having the variety of the work. On the other hand other 20 number of employees are those that has the maintain balance by indiscriminate recruitment. Walmart has the largest requirement of the skilled employees by which they could enhance their performance from the diversified range of employees. Thus it is very much avail that it could be improvised by Walmart by accepting the better change by recruitment the employee without getting differentiate them on the basis of age, colour, sex, religion, background etc. Thus they have a huge variety of skilled labours that develops the better change within the business. Q5)Whatdoyouunderstandbyequalityin employees? Frequency Engaged employees10 Include in decision making10 Valued indiscriminately10 11
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0 4 8 12 Frequency Frequency InterpretationIt could be noticed from the above graph that the employees of Walmart has understand the term equality and in this out of 30 respondents 10 number of employees that are value indiscriminate and 10 has the includes of the decision making process while the rest 10 were more engaged employees by which they could have the complex connectivity that has make the most significant environment for the welfare of the company(Bennaceur, 2018). Q6) Why diversity is necessary for the business?Frequency Increased innovations20 Reputation of company5 Competitive edge5 0 10 20 Frequency Frequency InterpretationIt could be summarised from the above graph that diversity is important within the business and in this out of 30 number of candidates 5 are those that has competitive edge and 5 people believes that it builds the reputation of the company while the rest 20 believes that it enhances the motivation within the employees. It helps to raise the working standard of the companybywhichWalmartgainstheadvantagefromtheaggressiveadvantage.The 12
diversification within the business is more important and thus has helps to achieve the objectives within timely manner. Q7)Howequalityanddiversityaffectsthe employees? Frequency Improved performance15 Increased job satisfaction15 Improved performanceIncreased job satisfaction 0 2 4 6 8 10 12 14 16 Frequency Frequency InterpretationIt could be analysed from the above graph that equality and diversity affects the behaviour of the employee and in this out of 30 number of employees 15 are those that believes that it increases the job satisfaction while the other 15 are those that has improvised the performance(KamenouAigbekaen, 2019). The equality and the diversified environment are very much important and support the Walmart to accomplish the target in specified period of time. Q8) What are the positive impact of equality and diversity? Frequency Increased productivity15 Increased employee retention10 Better brand image5 13
0 4 8 12 16 Frequency Frequency InterpretationIt could be noticed from the above graph that there are different positive impact of equality and diversity within the company and out of the sample of 30 numbers of respondents 5 believes that it enhances the better brand image and 10 has the believes that it increases the employee retention while the other 10 has faith that it increases the productivity of the company. It shows that Walmart has huge benefits by maintaining the equality and diversity and it reflects on their productivity. Q9) What are the different strategies thathelpstobuildequalityand diversity within the work for place? Explanation Training and developmentIt is the program through which the training will be provided to the employees by which they get more balanced and generate the better development within theworkforcebyimplementingtheequalityand diversity with more effectiveness. It creates the better standard of workforce that work collectively and raises the working standard of the company. Participative leadershipIt is the style of the leadership in which they could encourage the participation level of the employees by which they get more comfort while working within differentteamsandimpliesthefreeenvironment (Balto, 2018). 14
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Q10) How these strategies effectively implemented with the Walmart? Explanation Change in leadership styleIn this the working performance of the manager and the leader get changed by which they could get more involved within the different prospects of the company (Syed, 2019). Performance appraisalsIt is the techniques through which the reward will be providedtotheemployeesbywhichtheyget improvise the performance of the employees. Equal opportunity for all the employeesBy providing the equal and balanced performance employees get motivated and it emphasis the working abilities of the company. P6) Communicate appropriate recommendation as a result of research and data analysis It has been recommended from the above analysis and has more beneficiary impacts on the performance of the Walmart. It helps to build the different strategies by which the working abilities of the people get enhanced and company will takes their business out from the differentiationofthereligion,age,disability,genderreassignment,race,belief,sexual orientation and many other aspects too(Samina, 2018). There are some of the recommendation that are as defined below as: It is necessary that the equal opportunity will be provided to all the employees as it imparts more satisfaction towards the job and having the better working efficiency. The communication will be more necessary by which there is more clarity within the company and employee get easily makes effective connection within all the different information and thus Walmart has better outcomes. The engagement and the connection of the employees will get enhanced and by this the employee could make the better decision in terms of different ideas and more innovatory changes. 15
TASK 4 P7) Reflect on the value of undertaking research to meet stated objectives and own learning and performance As equality and diversity the better message will be conveyed by the company that attracts the more knowledgeable talented people from all across the world and by this the most creative person will start working within the business(Acurio, 2019). It is the research through which I could develop the different skills and abilities of mine by which I could known more about the equality and diversity with its large impact as well. It helps me to take the different initiative and develop the different strategies that are helpful for the Walmart. I have also developed the effective skills in mine by which I could develop the better strategies and perform the work by eliminating the complexities. I also make the project management plan by which I allocate the better time to all the different resource, cost, time, quality and many other factors as well. I will also induces my personal skills by which I collect the relevant data from the different sources as like primary and secondary that is in the form of qualitative and quantitative research. I also used the different tools and techniques work breakdown structure and the Gantt chart by which I make the better utilisation of the resources. I collect the data by performing the questionnaire and survey within the sample of 30n number of peoples. I have also faced the different issue while I am conducting this research and it is not easy to make the connection with the different personalities. But I use my communication skills through which I get the support and thus I get the better and efficient output with more suitable manner. It is the research that helps to gaining the higher advantage from the larger company by inducing the better impact of equality and diversity within the workforce. 16
CONCLUSION It has been concluded from the above report that it is necessary for the company to manage the equality and diversity while marinating the better result that improvise the overall performance. It helps to improvise the skills and abilities of the employees by which they could make the healthy relationship with the employees that are belong from the different religion. It also improvises the brand image and profit share of the company that attracts the large number of customers within the company. 17
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REFERENCES Books and Journals Byrd, M.Y., 2018. Spirituality and diversity in the workforce. InDiversity in the Workforce(pp. 173-189). Routledge. Hughes, C. and Mamiseishvili, K., 2018. Linguistic profiling in the workforce. InDiversity in the Workforce(pp. 214-227). Routledge. Ridgway, M., 2018. Hidden inequalities of the expatriate workforce. InHidden Inequalities in the Workplace(pp. 303-329). Palgrave Macmillan, Cham. Byrd, M.Y. and Scott, C.L., 2018. Re-emergence of racial harassment and racial hate symbols in the workforce. InDiversity in the Workforce(pp. 254-268). Routledge. AYDIN, E. and ÖZEREN, E., 2018. Rethinking workforce diversity research through critical perspectives: emerging patterns and research agenda.Business & Management Studies: An International Journal,6(3), pp.650-670. Nachmias, S. and et. al., 2019. Diversity and Equality Issues in Modern Organisations. In Inequality and Organizational Practice(pp. 17-43). Palgrave Macmillan, Cham. Kumthekar, P. and Swaroop, M., 2018. Fostering and Expanding Diversity in the Workforce in Innovation. InMedical Innovation(pp. 201-207). Academic Press. Jonsen, K. and et. al., 2019. Diversity and inclusion branding: a five-country comparison of corporate websites.The International Journal of Human Resource Management, pp.1- 34. Scott, C.L. and Byrd, M.Y., 2018. Visible and invisible disabilities in the workforce: Exclusion and discrimination. InDiversity in the Workforce(pp. 244-253). Routledge. Manthorpe, J. and et. al., 2018. Workforce Diversity and Conflicts in Care Work: Managers' Perspectives.International Journal of Care and Caring,2(4), pp.499-513. Georgiadou, A. and et. al., 2019.Diversity Within Diversity Management: Types of Diversity in Organizations. Emerald Group Publishing. Dennissen, M., Benschop, Y. and van den Brink, M., 2019. Diversity networks: networking for Equality?.British Journal of Management,30(4), pp.966-980. Jozwiak, G., 2019. managing equality and diversity, part 6: language and culture: Culture club. Nursery World,2019(12), pp.30-31. Bennaceur, A. and et. al., 2018, May. Issues in Gender Diversity and Equality in the UK. In Proceedings of the 1st International Workshop on Gender Equality in Software Engineering(pp. 5-9). Kamenou-Aigbekaen, N., 2019. Gender Equality and Corporate Social Responsibility in the Middle East. InPractising CSR in the Middle East(pp. 161-183). Palgrave Macmillan, Cham. Balto, F., Daniels, A. and Dimick, G., 2018. Gender Equality. Samina, S., 2018.Managing diversity and gender equality in the workplace(Doctoral dissertation, Dublin Business School). Acurio, G., 2019. Diversity within Diversity Management.Age,222, p.223. Syed, J. and Ozbilgin, M., 2019.Managing diversity and inclusion: An international perspective. SAGE Publications Limited. 18
ONLINE Lynn.D., 2018. How to promote equality and diversity in the workplace [Online] Available through: < https://careertrend.com/how-to-promote-equality-diversity-in-the-workplace- 5497866.html >. Reynolds.K., 2017. 5 strategies for promoting diversity in the workplace [Online] Available through: <https://www.hult.edu/blog/promoting-diversity-in-workplace/>. Petty. L., 2019. How equality and diversity improves your workplace: Examining the benefits [Online]Availablethrough:<https://www.highspeedtraining.co.uk/hub/equality- diversity-benefits-workplace/>. 19
Templateforevidencecollectiontobe attached with the report by the learner: Logbook Project Logbook for the chosen organisation: Name of the learner:Name of the Supervisor: Project Title:“To provide job opportunities and fairness for employees and job applicants in order to maintain equality and diversity at the workplace” The case study on Walmart. Date: Update of weekly research/ tasks achieved (Account for a minimum of six weeks with dates) What have you completed? Did you fulfil Task requirements? Are you on track and within deadlines set? Comments Example W/E 09.01.2020 –Introduction W/E 16.01.2020 –develop aims and objectives W/E 28.01.2020 –literature review W/E 04.03.2020–Research methodology W/E 06.04.2020-Data collection and analysis W/E 11.05.2020-Conclusion W/E 09.01.2020 –Yes, W/E 16.01.2020 –Yes, all supervise W/E 28.01.2020 –obtain comparative result W/E 04.03.2020-All in order W/E 06.04.2020-All direct W/E 11.05.2020-purpose attain W/E 09.01.2020 –Yes, I am on way W/E 16.01.2020 –Project Management Plan and WBS/Gantt W/E 28.01.2020 –pertinent fabricate be grasp W/E 04.03.2020-Task utter in favourable outline. W/E 06.04.2020-change accomplish W/E 11.05.2020-growth adept 20
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Did you need to make any changes to your project management plan? W/E 09.01.2020 –NO W/E 16.01.2020 –NO W/E 28.01.2020 –seem for outcome W/E 04.03.2020-superior ending W/E 06.04.2020-All genus W/E 11.05.2020-finishing stage of venture Any risks and / or issues identified? Did you identify risks/issues with a lack of skills required for undertaking research tasks? Did you identify any additional risks/issues that have an impact on the project management plan? Yes, Risk of assemble information. NO Problems encountered What barriers did you face? How did you overcome them? management timetable with assemble of figures I have used my soft skills to make contact with other. New Ideas and change of project direction What Have I learnt about myself this week? How did I feel when I had to deal with tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What I undergo attractive merged while work the project. Yes I contribute hard work and passion to attain better result 21
did I contribute? What can I improve on next week? How might this learning apply in the future? To improvement the risk worked to amplify personage skills by reading books. It helps while demeanour alike selection of research. Tasks planned for next weekWhich tasks are priorities? Have you set aside sufficient time for completion? Accumulate additional data in arranged way. Yes, Gantt chart help to invent helpful change. Project plan status to date (on, ahead, behind) Supervisor comments to address Signature of the Supervisor and date: What was the Project supposed to accomplish? “Toconclude the strategies and initiatives companies to get ensure the diverse workforce”. A case study onWaitrose. Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation and assessment undertaken? Yes, get achieved by questionnaire, sampling process etc. What things do you think worked well and why? Evaluate all aspects of the project? Proclamation and explanation skills make possible improved result. What problems emerged during the project and how were they tackled? Was there timely 22
identification of issues and resolution during the project process? I have facade issue to manage the nature of employee for this used interpersonal knowledge. What did you learn from undertaking the project? I educated concerning of diverse personnel in the business. How would you rate your performance as a management consultant leading the project? As per performance, I have rate is 9/10. What strengths and weakness of your performance did you identify? Strengths: examine skills, winning narrative Weaknesses: illustration and display direction How will this inform and support your continuous professional development? It assists to build up personal skills that augment professionalism. 23