ERP System Implementation and Analysis

Running head: ERP SYSTEM IMPLEMENTATION AND ANALYSIS
ERP SYSTEM IMPLEMENTATION AND ANALYSIS
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1ERP SYSTEM IMPLEMENTATION AND ANALYSIS
Executive Summary
In recent times, Enterprise Resource Planning (ERP) system has achieved a lot of prominence
in the literature of IS and is considered to be an effective phenomenon when referring to its
sphere of application. ERP is a comprehensive as well as packaged solution of software that
is responsible in integrating the whole range of the processes related to business. The system
provides a holistic viewpoint relating the business processes from single available
information and architecture of information technology. In this report, a case study will be
referred, to analyze the ERP system implementation, reasons behind its failure, possible ways
in which problems could have been avoided and better alternatives. Lastly the paper will be
suggesting some recommendations on some steps that could have been taken to make ERP
system implementation process a successful one.

2ERP SYSTEM IMPLEMENTATION AND ANALYSIS
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................4
Team behind the process of implementation.........................................................................4
Causes of the problems encountered during the project........................................................4
Ways in which these problems could have been avoided......................................................6
Recommendations......................................................................................................................8
References..................................................................................................................................9

3ERP SYSTEM IMPLEMENTATION AND ANALYSIS
Introduction
As per the research done by Ali, Mahmood, and Lloyd Miller (2017, 666-692), ERP
system has been implemented in the majority of the small and medium sized enterprises
owing to its cost effective nature. It has become popular and been used widely since its
development in the year 1970s. The process of implementation of ERP system to a business
depends on the nature of the business and mainly its IT infrastructure (Shatat 2015). The
report will be discussing on the problems faced while implementing the ERP system in case
of Leadtek Corporation. The company deals in computer components and is based in Taiwan.
Its workforce includes more than 2,000 employees along with 100 industrial customers as
well as a supplier base that is widely spread around the country. The company had been
aligning itself towards technology by revising its systems. In the year 1990, Leadtek
Corporation was working with a FOXPRO-based system to handle its accounts. Later on the
system got replaced by relational data base management system (RDMS) making use of
INGRES to overcome problems being faced for disparate databases. Gradually with the
growth of business the legacy system was being unable to handle the excessive demands of
the users and thus the company thought of changing their system. To analyze the prevalent IT
infrastructure, an international consultant was hired and the consultant recommended ERP
system. Amongst all the available choices of the ERP system, Oracle Applications Version
11i was selected as it could support the requirements of the firm. The project of implementing
ERP failed as the company still uses its legacy system and no such changes were seen. The
report will be focussing on the problems encountered during the ERP project, the probable
ways that could have been adopted to overcome these problems and recommendations to
make the next project a success. Here above an overview of the previous systems have been
provided and as it is important to get a better understanding of the reasons behind the failure
of the ERP project.