Connecting Strategy and HRM

Running Head: ESSAY
CONNECTING STRATEGY AND HRM

2ESSAY
Table of Contents
Introduction.................................................................................................................................................3
Literature review.........................................................................................................................................3
Findings.......................................................................................................................................................5
Analysis and Evaluation..............................................................................................................................5
Recommendations.......................................................................................................................................6

3ESSAY
Introduction
In a very less period of its existence, the study of Human Resource Management has come a long
way. The output of investing into HRM system of an organization has always shown a positive influence
over the performance of an organization. For the purpose of the report, Marks & Spencer are chosen as
the organisation to study its human resource management operations and link with the organization's
overall performance. M&S is a popular multinational retailer brand headquartered at London and
specialises in selling clothing, luxury products, homer products, food products. It was founded in 1884
and since then it has opened 979 stores across the UK. It has one of the most efficient HRM systems
which helps in establishing its high-performance work culture. The essay is going to investigate the role
of effective HRM practices that contribute towards the performance at M&S. The information for this
report was gathered from secondary sources like peer-reviewed journal, news article and interviewing the
managers. The validity of primary data is the limitation of this study. The report will produce a literature
review for the organizational culture, HRM practices and link with high-performance work culture.
Further, the report will analyze the findings and also recommend strategies for enhancing organizational
performance.
Literature review
Meaning of organizational culture
Organizational culture is the collective of the ideologies, philosophies, values, beliefs,
assumptions, norms, expectations and attitudes that holds an organization together and is shared by that
organization’s employees (Fulmer, Gerhart & Scott, 2003). The ideals, values and norms work as clear
guidelines or instructions for the behaviour of the organization’s employees. As today's society have
increased dependency on skills and knowledge, Jiang, Lepak, Hu & Baer (2012) opined that
organizational culture plays an important role in enhancing its performance.