HRM Practices: A Review

This assignment delves into the critical aspects of Human Resource Management (HRM) practices, their influence on organizational outcomes, and employee behaviors. It involves a thorough review of six academic papers published between 2010 and 2016. Topics covered include resource management practices in Sri Lanka, ethical climate creation, gendered organizations, innovative work behavior, job performance predictors, leadership-organizational performance relationship, HRM strategy formulation, and employee engagement.

Standardisation of an
Indian Restaurant in the UK

Table of Contents
Background of the study..................................................................................................................1
Research Aim.........................................................................................................................1
Research Objective.................................................................................................................1
Research Question..................................................................................................................2
Mission, Vision and Objective.........................................................................................................2
Literature review..............................................................................................................................4
Meaning of standardisation....................................................................................................4
Benefits of Standardisation.....................................................................................................5
Challenges faced by the Indian restaurant in the UK market................................................6
CONCLUSION................................................................................................................................7

Background of the study
Standardization is the way toward creating, advancing and potentially commanding
guidelines based and perfect advances and procedures inside a given industry. Norms for
advances can command the quality and consistency of advances and guarantee their similarity,
interoperability and security. Standardization is a structure of assentions to which every
important gathering in an industry or association must hold fast to guarantee that all procedures
related with the making of a decent or execution of an services are performed inside set rules.
In the present time there is huge competition among the corporation in the country. As
every corporation required to gain effective growth and success in the market. Business
expansion is one of the best strategy to gain effective success and profitability. By help of
standardization, company can earn effective growth and success in the competitive business
environment and develop effective competitive advantage. The current study is based on the
standardization in the Indian restaurant in UK market. Standardisation is the way toward
creating, advancing and potentially ordering gauges based and perfect innovations and
procedures inside a given industry. Guidelines for advances can command the quality and
consistency of innovations and guarantee their similarity, interoperability and security.
In the current study, Taj Hotel restaurant is going to expand its restaurant in the UK market. It is
the luxurious hotel in the India which serve various facilities and services to its customers.
Several challenges which faced by the Indian restaurant in the UK market has been discussed in
the present report. In addition to this, researcher have also discussed principles, benefits,
drawbacks related to standardization in effective manner. The major aim of the researcher is to
analyze the standardization to Indian restaurant in the UK market.
Research Aim
To analyze the standardization to an Indian restaurant in the UK: A case study on Taj hotel
Research Objective
 To explore meaning of Standardization in the hospitality sector
 To analyze the factor that needed to consider while Indian restaurant entering in the UK
market
 To assess the principles, advantages and disadvantage of Standardization.
 To assess the challenges that face by Taj hotel in the UK market at the time of operates
new restaurant
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Research Question
 What is the meaning of international business?
 What are different factor that needed to consider while Indian restaurant entering in the
UK market ?
 What are the challenges that face by Taj hotel in the UK market at the time of operates
new restaurant
 What are the principles, advantages and disadvantage of Standardization
Mission, Vision and Objective
Taj hotel is going to expand its business in the UK market so as it have to adopt and consider
various principles of standardization through which it can manage its quality and perform in
effective manner. Hotel have major mission is to earn maximum profitability and market
share in the hospitality sector in the UK market by deliver high quality of services regarding
restaurant. Its vision is to deliver high quality of services and become number one hotel in
the UK market. For address this objective, company have to follow some principles and
methods of standardization through which it can serve high quality of services and
commodity to customer.
There are several things and activities which will need to consider by Taj hotel at the time of
enter in the UK market for operate its restaurant business. These activities are discussed
below-
Training and development- Human resource improvement is the system for helping workers
and build up their own and hierarchical aptitudes, information, and capacities. It is basic for any
partnership since it incorporates such open doors as staff training, profession and identity
improvement. Advance more, one might say that HRD is a progression of exercises which is led
inside a specific time and intended to deliver behavioral changes in the association. These
projects can help with upgrading execution so they can begin their work viably to attain
individual too hierarchical goals (Dessler, 2016). There are different strategies for giving training
to people, for example, work turn, pretend, instructors and so on. These preparation alternatives
will make staffs powerful and enhance their level of execution at work environment.
The real target of training is to enhance the current circumstance at working environment while
improvement considered on the future development of the partnership. Training conducts at
work environment for restricted day and age and improvement is a long haul process. The
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idea of training is given the assistance of coach and improvement is simply the matter of
considered by an individual itself. Training programs are led in the association for the
improvement of faculty and advancement centers around adapting up to the future
difficulties looked by the association.Training and development is the major activity that
will consider by the cited venture at the time of operating business in the UK market. As the
employees do not have idea regarding the working in the new country and with new
resources or technology (Gruman and Saks, 2011) Hence it is very important for company to
provide proper training in the UK market so as they can learn new skill, ability, knowledge
regarding working at workplace. It is the very important process by which employees have
an opportunity to learn new skill, ability and idea regarding working at workplace.
Recruitment and selection- Every business association have their own particular criteria to sort
out the enrollment and choice projects through which it can without much of a stretch gauge or
decide the capacity and effectiveness of workforce. In this way, company can adopt different
strategies for executing the distinctive enrollment and determination process. Outer enlistment is
a procedure under which HR trough of organization welcome the possibility for wanted position
from the outside sources. In this procedure ,director of organization need to set up a deliberate
documentation under which work detail and individual determination given. Inward enlistment
process is not quite the same as the outside enrollment on the grounds that in this inside system,
association does not bring the outer possibility for required position. The determination can done
by the inner activity revolution, work growth and employment improvement. This procedure can
be executed by advancements, work turn or exchanges or giving occupations o competitors
which are alluded by employees of firm.The proper staffing is also the major issue which is
regularly faced by the Indian restaurants. The local, British staff is quite unaware about the
preparation and delivery of the Indian food product. Apart from this, It is quite difficult for the
restaurant owners to hire or outsource the Indian staff as it is very costly and possess many other
ethical and legal obligations. Thus, the Indian restaurant owners are required to provide the
proper exposure and training to the local staff for the better working in the restaurant.
Maintain food quality standards- Operation services is critical part of business through which
firm can accomplish its coveted achievement. The whole target of business is exceptionally relies
on the viability of task services so if director successful deal with the activity of business then he
will get wanted outcome in future. With a specific end goal to smooth working of business task,
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trough need to successfully coordinate , control, lead and mange the business exercises and
execution. In the context of managing the quality of food product and services company should
focus on the several approaches of the quality management and operation management such as
six sigma, total quality management, lean production etc. With help of these approaches, Taj
hotel can deliver high quality of services of food to its customer in the UK market.
Literature review
Meaning of standardisation
According to the view of Bratton and Gold, (2012) standardisation is the way toward executing
and creating specialized gauges in light of the accord of various gatherings that incorporate
firms, clients, intrigue gatherings, models associations and governments. Standardization can
boost similarity, interoperability, well being, repeatability, or quality. It can likewise encourage
commoditization of some time ago custom procedures. In the assessment of CHUANG and Liao,
(2010) this guarantees the final result has predictable quality and that any conclusions made are
practically identical with all other proportional things in a similar class. Standardization is
accomplished by setting for the most part acknowledged rules with respect to how an item or
services is made or upheld, and also to how a business is worked or how certain required
procedures are administered. The objective of standardization is to uphold a level of consistency
or consistency to specific practices or activities inside the chose condition. Standardization can
be found in business forms when organizations require a predictable level of value. For instance,
numerous fast food establishments have point by point forms reported to ensure that a burger is
set up in a similar way paying little heed to which foundation in its a buyer visits. Certain
generation and assembling organizations hold fast to office benchmarks to guarantee all results
of a similar classification are made to similar details between various offices or organizations.
Principles of standardization
Following are some major principles of standardization which required to follow by Taj hotel in
the UK market.
Consensus - This is the general assention, described by the nonattendance of managed resistance
to considerable issues by any critical piece of the concerned interests and by a procedure that
includes looking to consider the perspectives of all gatherings concerned and to
accommodate any clashing contentions (Boxall and Purcell, 2011).
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• State of the workmanship - This is the created phase of specialized capacity at a given time as
respects product, procedures and services, bases on the applicable combined discoveries of
science, innovation and experience.
• Open to every invested individual (partners) - This shows all gatherings concerned are
welcome to and ought to be spoken to in standardisation deal with all levels
• Transparency - This demonstrates before production, a standardizing report must be submitted
as a draft standard for open request. Legitimized complaints must be considered by the
Technical Standards Committee dependable.
• Coherence - This is the readiness of each and every standard involves the consideration
regarding soundness and consistency both, on a national and European level.
Benefits of Standardisation
As indicated by the perspective of Armstrong and Taylor, (2014) Once generation forms were
institutionalized, inconstancy in item attributes and quality was incredibly lessened. While
slight varieties still existed because of various machine composes, makes or models or
tooling writes, a large portion of these varieties were disposed of due to the accomplished
consistency of steps and successions in both material work and downstream exercises. This
part of Standardized Work likewise conveyed colossal incentive to the client, who could
depend on predictable completed merchandise. At long last, if extra changes were required,
they were simpler to actualize as a result of the current Standardized Work forms. In the
assessment of Bamberger, Biron and Meshoulam, (2014) In our dreary, high-volume
divisions, Standardized Work empowered our colleagues to maintain a strategic distance
from superfluous hazard. Since the procedures, steps, and groupings were obvious and
comprehended, there was no compelling reason to endeavor alternate ways or attempt to
enhance efficiencies on the fly—as the procedures set up had just been assessed as far as
security and effectiveness, thinking about weariness, lifting stance, and speed of
development all through the office. Institutionalized procedures basically made work more
secure and more effortless. In the perspective of Bloom and Van Reenen, (2011)
Standardized Work encouraged constant change by setting up a benchmark of execution.
Since an archived procedure had just been assessed and tried, everybody could rapidly
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imagine changes. Further, our groups could cooperate to assess all factors previously
deciding if any progressions should be made.
Characteristics of service product
The service product should in the high quality and efficiency. It should meet actual demand of
the customers. It should fulfill all expectations of customers and deliver the full satisfaction
level. With help of adopt several principals of the standardization, service product quality
will automatically improve and it will meet the demand of customers in the market. The
restaurant will serve the high quality of food product in the UK market in the affordable
prices. It will meet actual expectation of customer and it will also available in the discount
and attractive offers.
Challenges faced by the Indian restaurant in the UK market
According to the view of Gay, Mills and Airasian, (2011) while Indian restaurant enters
in the UK market then one major challenge is regarding the prices of product and services.
Country economic condition is major challenged that required to consider by Indian resurgent in
the UK market. It is very important for the Indian restaurant to analyze the economic condition
of the country so as it can set effective pricing strategy for its product and services. The Indian
restaurants are gaining popularity all over the globe for its unique blend of taste and quality. But
they are also facing a variety of issues and drawbacks that is affecting their over all
functionalities. This factors are laying a major impact on their growth and development and are
necessary to meet the needs and demands of its customers in international market, especially UK.
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Methods
These methods of research methodology are discussed below- Research Philosophies- Research philosophy helps to researcher in understanding the
actual objective of study and find out the best solution of research problem (Arulrajah
and et.al., 2015). Interpretivsim and positivism are major two kinds of research
philosophies. In the present study, researcher will use positivism research philosophy for
address mentioned objective of study. Research approach- Research approach allows to researcher in use the several theories
and concepts regarding the study through which perfect solution can obtain by the
researcher. Inductive and deductive are major two approach in the research approach. In
the present study, researcher will apply deductive research approach for analyze the
challenges faced by Indian restaurant in the UK market. Research Design- In the present research study, researcher will use the exploratory
research design for analyze the study of challenges which faced by Indian restaurant in
the UK. With help of exploratory research design, researcher will able to understand the
actual objective of study and obtain the perfect solution of research problem. Research strategy- There are major two kinds of research technique that is qualitative
and quantitative (Daniel and Sam, 2011). In the present research study, researcher will
use qualitative research technique that helps to researcher in obtaining the right solution
of research problem. By use of this strategy information can represent in the form of
table, charts and graphs. Data collection- This is another one of the major technique in the research methodology.
Researcher can collect the data from the two kind of sources such as primary data
collection and secondary data collection (Creswell, 2013). While researcher use primary
data collection then information can collect from survey, interview, questionnaire etc. On
the other hand while information collect from secondary sources then researcher will use
books, journal, online articles, blogs etc. In the present study, researcher will use primary
data collection under which information will collect from survey from the customers.
 Sampling- Sampling is another one of the effective method in the research methodology.
In the current study, researcher will use random sampling method.
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Timescale
ACTIVITY/WEEK 1 2 3 4 5 6 7 8
Develop the
research proposal
Design the research
aim and objectives
Review of the
research
methodologies
Design the literature
review
Collect the
information by
primary and
secondary source
Interpretation and
analysis
Conclusion and
recommendation
Final submission
CONCLUSION
While any business enterprise requires gaining effective success and profitability then
international business or global business is one of the best strategy. From the entire report it has
been concluded that Standardisation is the way toward creating, advancing and potentially
ordering gauges based and perfect innovations and procedures inside a given industry. It has
been also concluded that Training programs are led in the association for the improvement of
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faculty and advancement centers around adapting up to the future difficulties looked by the
association.
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REFERENCES
Arulrajah, A.A. and et.al., 2015. Green Human Resource Management Practices: A Review. Sri
Lankan Journal of Human Resource Management. 5(1). pp.56-79.
Arulrajah, A.A., 2015. Contribution of Human Resource Management in Creating and Sustaining
Ethical Climate in the Organisations. Sri Lankan Journal of Human Resource
Management. 5(1). pp.67-90.
Acker, J., 2012. Gendered organizations and intersectionality: problems and
possibilities. Equality, Diversity and Inclusion: An International Journal. 31(3). pp.214-
224.
Agarwal, U. A. and et.al., 2012. Linking LMX, innovative work behaviour and turnover
intentions: The mediating role of work engagement. Career Development
International. 17(3). pp.208-230.
Alessandri, G. and et.al., 2012. The utility of positive orientation in predicting job performance
and organisational citizenship behaviors. Applied Psychology. 61(4). pp.669-698.
Arnulf, J. K. and et.al., 2014. Predicting survey responses: How and why semantics shape survey
statistics on organizational behaviour. PloS one. 9(9). p.e106361.
Avery, G. C. and Jing, F. F., 2011. Missing links in understanding the relationship between
leadership and organizational performance. International Business & Economics Research
Journal. 7(5). pp.25-65
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bamberger, P.A., Biron, M. and Meshoulam, I., 2014. Human resource strategy: Formulation,
implementation, and impact. Routledge.
Bloom, N. and Van Reenen, J., 2011. Human resource management and productivity. Handbook
of labor economics. 4. pp.1697-1767.
Boxall, P. and Purcell, J., 2011. Strategy and human resource management. Palgrave Macmillan.
Bratton, J. and Gold, J., 2012. Human resource management: theory and practice. Palgrave
Macmillan.
CHUANG, C.H. and Liao, H.U.I., 2010. Strategic human resource management in service
context: Taking care of business by taking care of employees and customers. Personnel
Psychology. 63(1). pp.153-196.
Dessler, G., 2016. Human resource management. Prentice Hall.
Gruman, J.A. and Saks, A.M., 2011. Performance management and employee
engagement. Human Resource Management Review. 21(2). pp.123-136.
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