Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 RECOMMENDATIONS.................................................................................................................3 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION It is important to follow several rules and regulations related to technology. Every system is been tested which ensures that government guidelines are followed. In Australia there is ACS code of conduct which consists of various laws. These all codes are followed in to ensure transparency and honesty in work ethics(Trevino & Nelson, 2016). Ethical dilemma is a situation where a choice has to be made between two or more courses of action available. It is solved by selecting one action and analysing its impact. This report is based on ethical dilemma occurred due to different consequences faced by Ken. He is an ICT professional who has designed a system. Moreover, it will discuss about what actions can be taken as per ACS code of conduct. At last recommendations are given with reasons. MAIN BODY Main ethical dilemma involved in case In the case basically there are three ethical dilemmas shown. Ken has designed a system which is to be tested and go live on Monday. But a situation has arisen and he has to take effective course of action. The ethical dilemmas are described below :- Let system go live-It is a dilemma in which the system can go live on Monday without been completely tested. Here, in this situation even if system is not tested Ken is forced by management to launch it. He is having option to launch untested system. So, if Ken decide to choose this then the system goes live it can create major issues. Due to it, he may have to face legal action Ken fight back –here, in this dilemma it is stated that Ken can fight back to his decision. He can take his own decision not to launch system (Capurro, 2018). This means that he can test system and then launch it. If Ken fight back then system might be tested. Thus, it might be that client gives some time to test system. There can be changes done in it according to guideline mentioned in ACS. So, he will be able to ensure that ICT is secured, protected, etc. and there is transparency maintained in system process. Ken resigns –In this he can resign from his post. It will be major decision regarding his own job. Moreover, Ken will have to meet bank officer to solve issue regarding money transfer. Furthermore, resignation will impact on his professional development. Analyze ethical dilemma as different action by ICT professional Ken 1
It is necessary to solve ethical dilemma so that proper and effective actions are taken to deal with critical situation. It can be analyzed that in Australia ICT profession has to follow various code of conduct (Hansson, 2017). So, when they stuck in ethical dilemma they use ACS to solve it and take proper action. From case it is analyzed that ethical dilemma is due to untested systems which is to be launched. There are many things related to it as well. Ken was having option to choose from three situations. The ACS code of conduct provide many code related to use of ICT. Also, it consists of some guidelines which must be followed and considered in taking into ICT area. If Ken fight back and refuse to launch untested system this states that he has placed his interest of public above his personal and business interest. He has followed ACS code of primacy of public interest and enhancement of quality of life(Peters, 2015).Ken fight back will reflect his interest. This is because he has put public interest. He thinks that launching of untested system will affect quality of life of other people due to his personal work. It can be analyzed that if Ken go for dilemma of resigning then he has followed the ACS code of honesty and professionalism. This state that he is honest in his work skills and knowledge. Moreover, he will enhance integrity of ACS and respect its member. Furthermore, Ken is honest in his profession and is not in favour of any illegal activity. In the dilemma of letting system go live it can be stated that Ken followed ACS code of competence and professional development. It means that he will work diligently for stakeholders in effective way. Alongside it, he will improve his own professional development as well as of management. Therefore, it can be analyzed that Ken should opt for fight back as it will help in refusing to launch untested system(Mittelstadt & et.al. 2016). With it he can follow code of honesty and working in public interest by placing personal and business interest above it. By taking this course of action he will not breach public trust and interest. Alongside it, he will reject any illegal offer that is made by management. Also, there will be nothing done in order to improve his own reputation in front of other person. Thus, it will reflect his behaviour regarding his work and decision taken in such situation. Following honesty code of conduct in job highly describe that no unethical behaviour is tolerated and a person works in honest way. In addition, honest behaviour reflects a person values and ethics. By taking this action it will show perspective of 2
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Ken that whether work is done in professional way or not. There is need to follow things required that ethics and values are kept at priority by ICT professionals. On contrary if letting system go out course of action is taken by Ken then it will be related to following of ACS code of conduct. Here, he will follow competence and professional development code. So, it shows that he is working diligently for stakeholders. He will be able to enhance his growth and staff development as well(Monshipouri, Welch & Kennedy, 2017). This action can also be taken. At last if resigning action is taken then it shows professionalism of Ken. He will respect integrity of members of ACS. However, it ensures that Ken follow code of conduct just like every member. Besides, if he resigns then a positive image is created in front of other member. This action will bring more integrity among them and using ICT conduct. RECOMMENDATIONS There are various recommendations that can be followed. They are described below :- ï‚·Ken can report such illegal practice to ACS senior member. The ACS authority can take some action against management. This can be followed in context of honesty and public interest. Thus, it will restrict to launch system. In this way it can be properly tested and errors are detected. ï‚·He can suggest or take help of another ACS member that what to do in such situation. So, here changes can be made in system or management are provided with alternative. This defines following value of enhancement of quality of life. Ken will ensure that those people are not affected by his work. Thus, next time such situation not occur and system is completely tested. ï‚·Ken should always work in public interest in future so that if any illegal launch of untested system then he must not do it. This will help him in showing professionalism and keeping away his personal or business interest. In this way Ken can ensure he is member of ACS and a professional in ethics, values, etc. However, working within public interest will enable in being honest and competence in his profession. This will benefit in enhancing personal development. In addition to it, when any similar type of situation occurs Ken can work on basis of ACS code of conduct. It will be useful in following ethics and values of ICT profession. 3
CONCLUSION It can be concluded that Ken was in ethical dilemma which was related to untested system. It is necessary to solve it by taking values and ethics into consideration. Ken was facing ethical dilemma related to system design and testing. Also, in Australia ICT professional has to follow ACScodeofconductinwhichdifferentregulationssuchashonesty,competence, professionalism, etc. are mentioned. ACS helps in solving ethical dilemmas. Similarly, Ken can take action of fighting back to management. It will benefit in working in honest way and keeping public interest above personal or business one. 4
REFERENCES Books and Journals Capurro, R. (2018). Intercultural information ethics. InLocalizing the Internet(pp. 19-38). Wilhelm Fink Verlag. Hansson, S. O. (2017). The ethics of technology: methods and approaches. Mittelstadt, B. D., & et.al. (2016). The ethics of algorithms: Mapping the debate.Big Data & Society.3(2). 2053951716679679. Monshipouri, M., Welch, C. E., & Kennedy, E. T. (2017). Multinational corporations and the ethicsofglobalresponsibility:Problemsandpossibilities.InHumanRightsand Corporations(pp. 123-147). Routledge. Peters, R. S. (2015).Ethics and Education (Routledge Revivals). Routledge. Trevino, L. K., & Nelson, K. A. (2016).Managing business ethics: Straight talk about how to do it right. John Wiley & Sons. 5