Ethics Review Process 2022

ETHICS REVIEW PROCESS
STUDENT
Ethics submitted
to supervisor for
approval
Data collection
can commence
Ethics submitted
to UG/PG
Dissertation
ML/PTL for final
approval

ETHICS REVIEW PROCESS STAFF
Reviewed by
internal expert
Ethics submitted
Approved by
research
committee/ethics
chair
Data collection to
commence

Research Ethics Application Form
All research conducted by Arden University students require ethical approval.
The application should be sent to your supervisor with your research proposal
and any supporting documentation such as a recruitment invitation letter or
guide, recruitment flyer (online/offline), participant information sheet, informed
consent form, permission letter form an organisation to use their premises,
participant instruction guide, questionnaire, measures, interview questions,
debrief form, and any supporting or additional documentation that will be
provided to the participants, or those helping with the research such as
gatekeepers and assistants.
Once the application and research proposal are reviewed and approved by your
Supervisor, it will be sent to the Module Leader (ML)/Programme Team Leader
(PTL) for final approval. You cannot collect data until final approval has
been provided by the ML/PTL.
Please complete the information below.
Date submitted
Course being studied
Module Title
Student name and student number
Supervisor name
Project Title
Importance of service quality in ensuring customer loyalty in the
hospitality industry The Case of Air BNB Uk.
Project Summary
This project is aimed at understanding the way by which service quality
influences customer satisfaction and loyalty with respect to the hospitality
industry in the UK. The research analyses this with special reference to Air BNB
in the UK.