This report evaluates the leadership development programme from the NHS Leadership Academy, including an analysis of leadership and management theories, evaluation of the programme, and the importance of leadership training and development.
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Evaluate a Leadership Development Programme From the NHS Leadership Academy
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Discussion of Leadership and Management Theories and Literature..........................................3 Evaluation of the Leadership Development Programme.............................................................8 CONCLUSION..............................................................................................................................13 REFERENCES................................................................................................................................1
INTRODUCTION There has been a long standing debate relating to the distinctions between the roles, approaches and responsibilities of leadership and management within any kind of business, public or private organisation. The responsibilities and roles of leaders are vastly different and relatively distinguished when compared to the roles and responsibilities of managers within an organisation. A competent leadership within an organisation motivates, inspires, guides and leads theemployeesoftheorganisationtowardsaccomplishthegoalsandobjectivesofthe organisation and achieve success. Whereas a manager manages the various operations of the organisation's employees in order to observe optimum performance and efficiency from the employee which can contribute towards the organisation achieving its goals and objectives in a more productive manner (Bolman and Deal, 2017). There are various models and theories of leadership that influences organisations, the leaders within those organisations and the types of leadership development programmes created by the organisation for training and developing individuals to become competent and effective leaders. Thisreportanalysesthedifferencesandsimilaritiesbetweentheleadershipand management of the a given organisation and evaluates two key leadership theories in how they are made use of within organisations in order to train and develop individuals into effective and competent leaders. Further, the report assesses the Elizabeth Garrett Anderson Programme from amongst the various NHS leadership development programme available as this particular leadership programme is designed to be taken by senior level leaders within organisations to help them procure a more senior leadership role in the future and have increased impact on the organisation(Western,2019).TheElizabethGarrettAndersonLeadershipprogrammeis evaluated on various attributes such as its eligibility criteria, course structure, training methods, intended outcomes, the kinds of benefits this leadership programme provides to both the individual and the organisation etc., in order to effectively evaluate the leadership programme. MAIN BODY Discussion of Leadership and Management Theories and Literature Leadership: Within an organisation, leaders are individuals who inspire, motivate, lead and guide their fellow employees towards accomplishing the end goals and objectives or the organisation while also leading them towards success. Leaders can of many types with the kind of leader
often depending upon the characteristics of the organisation for example political leaders, environmental leaders, business leaders etc. The exact definition, roles and responsibilities of a leader is heavily influenced by the model of leadership used by them or by the organisation within which they operate, but generally, a leader is an individual within the organisation that creates inspiring vision of the future for the organisation and leads the employees of the organisation towards achieving the said future by motivating and guiding them. The exact role of a leader within an organisation relates to placing focus on interpersonal relationships with others both outside and within the organisation (Rosenbach, 2018). A leader evaluates the internal and externalenvironment in which the organisation operates in and creates dedicated strategies for the future in order for the organisation to perform successfully in the long term. A leader is also responsible for advocating and encouraging innovation and talent development within their organisation. Management: On the other hand a manager is an individual who is party responsible for the activities and success of the organisation. Managers are usually responsible for dedicated departments within the organisation or a specific group or set of employees in order to manage their performance and efficiency and achieve optimum or standardised levels. A manager is an individual who primarily exercises managerial functions within the organisation. Managers within an organisation are responsible for maintain the performance and efficiency of the organisation's employees at optimum levels so that the productivity and profitability of the organisation can effectively increase (Antonakis and Day, 2018). The roles of a manager within an organisation are diverse but can be acknowledged as communicating the organisational policies and philosophies of the parent organisation to its employees. Managers are also responsible for designing strategies to improve the performance and efficiency of the operational processes and employees, allowing for the organisation to achieve objectives and goals designed by its leadership in an effective and productive manner. Quite unlike the typical leadership within an organisation, its management operates at the implementation and delivery level and overlooks the daily operations of the organisation and its employees. Similarities Between Leadership and Management: Though there are stark differences between leadership and management within an organisation, both these operational positions within the organisation do share some similarities
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to each other as well. Both leadership and management work towards the organisation achieving its end objectives, vision and goals through their individual distinguished operations. Both managementandleadershipoftheorganisationworktogetherwithotherpeopleofthe organisation. Both leadership and management are equally necessary in order to establish and maintain an effective functional and organisational structure within the organisation. Leadership and management of an organisation also influence the structure and operational environment of the organisation through their individual operations (Priest and Gass, 2017). Both management and leadership's role within an organisation relates to them effectively being able to allocate the limited resources that are available to them in an effective and efficiency manner in order for the organisationtooperatewithoptimumperformance,efficiency,productivityandachieve optimum profitability. Differences Between Leadership and Management: Therearealsopresentvariousdifferencesbetweentheoperationalrolesand responsibilities or leadership and management within an organisation. The most significant difference between the leadership and management in an organisation relates to the notion that leadership is all about inspiring other individuals within an organisation, while management is all about planning within an organisation. Leadership within the organisation is responsible for creating a long term vision for the organisation, while the management is responsible towards executing towards the said vision. Leadership of an organisation motivates, inspires and guides the employeeswithin through trust, while management of an organisation enforces their authority on others and regulates their operations in order to observe optimum performance and efficiency levels. The skills and qualities required by individuals hoping to become a competent and effective leader are also completely different to the skills and qualities that they need to possess in order to become an effective manager within the organisation (Mendenhall and et.al., 2017). A competent leader within an organisation innovates or invests while a manager within the same organisation manages and organises. Finally, the biggest difference between leadership and management of an organisation relates to their operations. The leadership of an organisation often asks what and why while the management of the same organisation ask how and when questions to their subordinate employees, though both always operate towards achieving their shared organisational goals and objectives.
There are various leadership theories and models, which individuals can make use of in order to effectively lead and inspire people within an organisation and become a competent leader. This report evaluates the concepts of Transformational and Transactional Leadership models which are as follows: Transformational Leadership: Transformational leadership theory is a leadership approach that is used to inspire and motivate the employees of the organisation. A leaders making use of the transformational leadership approach is called a transformational leader. These leaders are passionate, inspiring, energetic and enthusiastic. As per this model, a transformational leader is demonstrates ethical, authentic and strong leadership along with an idea that their subordinate employees will be inspired to follow. Transformational leadership approach can be made use of my leaders in any kind of working environment and is especially suited to the fast paced working environments of the technological industries of current times (Afsar and et.al., 2017). There are some principles that a leader is required to adhere to when making use of the transformational leadership approach. These are as follows:ï‚·Intellectual Stimulation:A transformational leader is required to encourage innovation and creativity amongst their organisational subordinates in addition to challenging the status quo that is present within the organisation.ï‚·Long Term Vision:A transformational leader is also required to possess and create a clear long term vision for the future operations of the organisation, which their employees can follow on in order for the sustained successful operations of the organisation.ï‚·Motivateand Inspire:A transformationalleaderhasto makeothersfollowtheir operations and vision by motivating and inspiring them by building trust and respect amongst one another.ï‚·Guide and Lead:A transformations also needs to guide and lead their employees towards achieving the organisational goals and objectives set by offering them all the needed support, guidance and encouragement in order to accomplish set objectives (Obeidat and Tarhini, 2016). A transformational leader needs to implement an open and transparent organisational culture where employees can feel free to share any ideas or grievances with the leader without being in fear of any forces within or outside the organisation.
ï‚·Teamwork and Cooperation:A transformational leader is also required to encourage teamwork and cooperation in the organisation amongst their subordinates in order to be able to effectively accomplish the goals and objectives of the organisation with increased efficiency.ï‚·Increasing Performance and Efficiency:A transformational leader need to guide and lead their subordinates in order to observe increased performance and efficiency from them, while abstaining from micromanaging their independent operations in an effort to encourage innovation.ï‚·Ethical Leadership:A transformational leader is also required to operate in a fair, legal, ethical, honest manner, while also possessing a sense of inherent integrity. Transactional Leadership: Transactional leadership approach is quite different when compared to transformational leadership approachand can even be considered asthe opposite leadershipstyle to the transformational leadership approach. Transactional leadership model and approach places emphasis on the leader's role and responsibilities towards the supervision, group performance andorganisation.Transactionalleaderschoosingtoleadtheiremployeesbasedonthe transactional leadership modelare required to place emphasis on specific tasks within the organisation and make use of dedicated rewards or punishments in order to motivate and inspire theirsubordinateemployeestowardsworkingwithincreasedperformanceandefficiency (Sayadi, 2016). This approach is quite different to the transformational leadership approach, as transactional leaders tell their subordinates what is supposed to be done, while transformational leaders sell their ideas and vision to their subordinates towards the same objectives and goals. Transactional leadership approach is best suited to organisations where short term objectives are emphasised and organisational rules are required to be followed by all employees of the organisaiton. There are four main principles of the transactional leadership model which are detailed as follows:ï‚·Contingent Rewards:Transactional leaders are required to link and align the objectives and goals of the organisation's employees to external valuable rewards or punishments. If the transactional leader observes or identifies employees within the organisation to perform at optimum levels with efficiency, then the leader provides them with valuable
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rewards and incentives. On the other hand, if the transactional leader identify any employee's performance levels to be below the organisation's standards, then they can punish them in order to motivate them to perform with increased performance and efficiency in the future.ï‚·Supervise:A transactional leader needs to effectively supervise and micromanage the various operations of their employees in order to for their employees to achieve optimum levels of performance and efficiency and prevent organisational errors or mistakes. The transactional leader also supervises the behaviours of their employees in order to make sure that they stick to and follow all the organisational regulations and policies that are mandated by the organisation's authorities.ï‚·Active and Passive Management:Though the transactional leader constantly supervises the operations of their employees and subordinates, they intervene into the employee's operations only when the standards of employee's performance and efficiency are dropped below organisational standards. ï‚·Decision Making:A transactional leader gives ample decision making opportunities to their subordinate employees, with the transactional leader themselves refraining from taking part in numerous decision making operations of the organisation. This means that transactional leadership approach sometimes can result in the organisation's employee's lacking a sense of direction in relation to their objectives, operations and goals Evaluation of the Leadership Development Programme Importance of leadership training and development There are leadership training and development is too necessary and important for different organisations. Currently most organisations within the market are investing very huge fund for effectively develop their leadership aspect, because if any organisation has various effective leaders, then that organisation can gain excellent results in the comparison of other organisations (Dalrymple, 2019). This is the main reason that, top-level management within different organisation focuses on developing their leadership aspect. In this dynamic a modern world, there are huge competition within each industry or sector, so organisations are highly required to make trained and developed their leaders within workplace. By taking this step, organisations will be able to achieve very positive. Basically, these leadership training and
development programmes helps to an ordinary leader to become an effective leader. There are effective leadership is very important for the NHS, because an effective leader always has capabilities to systematically lead different people, employees or team members. An effective leader always put its huge efforts for turning its team into an effective team. At the end, with the support of an effective team NHS can easily achieve its various targets on time. The top-level management of NHS always set different targets in its workplace, in which it is highly required different well-developed and well-trained leaders who can enable to NHS for achieving its various targets in decided time period. Currently the main objective of NHS is to provide the best health care services across the United Kingdom, so there are an effective leadership can contribute in NHS to achieve this objective in proper manner. On the other side, develop and train leaders is not a small task to upper management of an organisation, because the upper management always needs to put its huge efforts to make developed and trained its various leaders within the workplace. In this situation, NHS runs different leadership development programmes under its supervision for effectively developing and improving performance and productivity of its leaders (Lees and Armit, 2020). Currently this organisation serves in across the UK, in which it has lots of leaders who works in the country’s different region and different cities. There are thousands of people or employees always works under these leaders. In this situation, there are effective leadership is the only source to take excellent work from its thousands of people. Generally, NHS has succeeded in gaining trained and developed leaders with the support of its various innovative training and development programmes. According to the upper management of NHS, there are every leader within the NHS responsibletoparticipateinthesetraininganddevelopmentprogrammes,becauseby participating in these programmes every leader can easily develop its various leadership skills, abilities, competencies and area of knowledge. These programmes motivate and encourages to a leader for properly leading different people or employees within the workplace. With the support of these training and development programmes, a leader can be easily learnt about different theories and styles of leadership. These all factors of leadership training and development always positively influence to the attributes of leaders. When every leader use considers these all theories and styles of leadership in the workplace, then NHS will be able to gain an effective workforce across the United Kingdom (Spurgeon and Clark, 2017). This is the main reason NHS invests huge fund for running these various leadership training and development programmes in
its work environment. Currently NHS is the biggest health care organisation within the United Kingdom just because of its various well-developed and highly trained leaders, because these leaders always systemically leads different employees of national health service. At the end, these all factors enable to the NHS for achieving its various objectives in time, and that’s why leadership training and development plays very important role to this organisation. Evaluation of Selected leadership development programme There are lots of leadership development programmes runs by the NHS for highly developing attributes of leaders within their daily leadership practices, but here is the selected leadership development programme is Elizabeth Garrett Anderson programme. Some major literatures have been mentioned below which has based on this selected leadership development programme. According toKyratsis and et.al. (2016)the Elizabeth Garrett Anderson leadership programme is a very unique healthcare programme of leadership. This programme gives opportunity to a leader for learning basics of the healthcare sector of the United Kingdom. By participating in this programme, a leader enables to learn about world leadership techniques which can enable it providing excellent healthcare services. In the healthcare sector, every leader should have proper knowledge about behaviour of patient. In this programme, different trainers and coach provide some specific methods to leaders for achieving the positive outcomes in their daily healthcare practices. Before participating in the Elizabeth Garrett Anderson leadership programmeeveryleaderresponsibletoproperlyconsiderdecidedeligibilitycriteria.For example; this leadership programme is generally organised for senior to middle clinical and non- clinical leaders who has aspired for leading complex and large programmes, services & systems and departments of care. On the other hand, a leader who always be committed and ready for improving its leadership skill, behaviour and areas of knowledge, in which that kind of leaders are also eligible for joining this existing selected leadership programme. As illustrated byMaes and Isaacs (2016) the structure of Elizabeth Garrett Anderson leadership programme is very specific in nature. This programme is basically a learning journey for 24 months which has involved seven study modules. The leadership programme permits to different participants for exploring the various aspects called; skills, behaviours, knowledge and attitudes etc. In this situation, these all aspects are too necessary to properly lead others within the UK’s healthcare system. This structure is mainly prepared for providing the best services to a
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patient in the United Kingdom. There is a participant responsible to work minimum 15 hours in a week for systematically exploring different themes which ca enable participant for developing itself, team and finally its organisation. According to the structure, a participant needs to consider various factors which are as follows; A participant always responsible for proving the quality services and positive experiences. It is also responsible to make enable others for giving their best to enhance experience of the patient. On the other side, a participant always needs to take some productive decisions that can positively influence to the health of patients. It is too necessary for creating an excellent healthcare system within the United Kingdom. On the basis ofPatten and Sauer (2019)NHS has uses different training method within its Elizabeth Garrett Anderson leadership programme which always contributes in effectively improving leadership attributes of various participants. Firstly, NHS motivates and encourages a participant to learn about how to develop leadership skills and competencies. Then it uses its three major training methods called; 50% task-based application, 35 online leaning and 15% face to face workshops of residential behavioural development and also action learning sets. On the basis these three training methods, the NHS trains and develops leaders within its Elizabeth Garrett Anderson leadership development programme. A participant always responsible to follow this structure which has created by the administration of national health service.Patten and Sauer (2019)said that There is first training method within this programme is too effective in the terms for developing skills, abilities and competencies of different participants, because this method covers 50% of whole programme learnings. On the other side, when a participant complete different allotted tasks, then it can easily improve its attributes of leadership. That’s whyfirsttrainingmethodistooeffective.Resttrainingmethodsalsogivestheirgreat contribution in the overall development of participants. At the end, Elizabeth Garrett Anderson leadership development programme enable to participants for achieving intended outcomes in theirlifehealthcarepractices.Itmeans,thisleadershipdevelopmentprogrammeistoo productive for different leaders of NHS. Benefits of leadership programme: Elizabeth Garrett Anderson leadership development programme is very beneficial for both individual and organisation. Benefits to individual:
This leadership programme gives great opportunity to individual for developing different leadership skills and area of knowledge. Without this programme no individual can be a healthcare expert within the United Kingdom, because this gives chance to a person for being a highly expert of healthcare sector through different training and development sessions. This leadership development programme enables to individual for using ground breaking technologies of learning (Doherty and et.al., 2018). These learning technologies are very important to an individualtobepreparedforsystematicallydealingwithdifferentchallengesofsenior leadership. By participating in this leadership development programme, a leader can easily deeply understand experience of the patient. Basically, in the healthcare, deep understanding of patient’s is highly required to provide it the best healthcare services. In this situation, Elizabeth Garrett Anderson leadership development programme helps to an individual for properly and deeply understanding patient’s experience, and that’s why it is big benefit of this leadership programme to an individual. On the other side, a leader can easily enable to improve its personal influence for helping drive progress within its team. And also become capable for inspiring the organisation for building a happy and healthy culture for different patients, in which these all are some major benefits of exiting leadership programme to an individual. Benefits to organisation: Elizabeth Garrett Anderson leadership development programme is too beneficial for the national health service (NHS) as well. Basically, this programme enables to organisation for achieving its differentobjectivesindecidedtimeperiod.Inthisdynamicandmodernworld,upper management within each organisation is trying to achieve an effective workforce, in which this leadership programme is one of the best sources to NHS for achieving an effective workforce (Edmonstone, 2017). For example; NHS’s different leaders are able to develop respective attributes of leadership, in which when most leaders of NHS has well-developed skills and capabilities, then they can easily manage performance and productivity of various existing employees and team members, so at the end NHS will be able to achieve an effective workforce in its daily healthcare practices. Currently the main aim of this organisation is to provide the quality healthcare services and positive experience to different patients within the United Kingdom. In this situation, the Elizabeth Garrett Anderson leadership programme is highly contributinginNHSforachievingitsdecidedaim.Whenaleaderofthisorganisation participates in this programme, then it will be able to learn about how to properly utilise different
resources in daily healthcare practices (Turner, 2018). It means, with the support of this leadership development programme the organisation can easily save its precious resources in the workplace. CONCLUSION Onthebasisofessay’sfindings,itcanbeconcludedthatthereareleadership development programme plays an excellent role for the different leaders of national health service (NHS). Currently NHS runs different leadership programmes in its workplace that can enable to leader for highly developing its various skills, competencies and area of knowledge. According to the upper management of NHS, every leader within this organisation is always required to participate in these leadership development programmes to an effective leader. These leadership development programmes basically always inform existing leaders about different theories and styles of leadership. According to the administration of this organisation, every leader should always consider these all theories and styles of leadership while practicing different healthcare practices. There are leadership training and development is too necessary for an organisation to completely its different targets in decided time period (James and Stacey- Emile, 2019). By providing appropriate training and development sessions or programmes to leaders, NHS can easily improve their various skills and competencies, and at the end these leaders enable to become effective leaders in the workplace. This the main reason that, upper management of NHS should always continue to provide different leadership training and development programmes to its various leaders. According to the guidelines of NHS leadership programme,apersonalwaysresponsibletoconsidereligibilitycriteriaandstructurefor participating in the programme which has decided by the NHS. At the end, the Elizabeth Garrett Andersonleadershipdevelopmentprogrammeisreallybeneficialforanindividualand organisation.
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